Ratings based on 728 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis,Mo

Nice hotel close to beach

Posted Dec 12, 2014
Pros: Close to beach.
Location: I was there for 2 nights so didn't have much time to explore.
I love this hotel. It was a great location as I was there to run a half marathon. I would go back next year as it's convenient to both airport and town. The staff were very helpful and polite. I would recommend this hotel to families as there are a few pools to be used and they are adjacent to the beach. I look forward to going back to this hotel soon and definitely would recommend it to friends.
Comment from Hotel Management
Dec 16, 2014 by Alexandria, Hotel Management
Thank you so much for the excellent review, we hope you enjoyed the marathon and thank you for staying with us. We are pleased to know that you enjoyed our perfect beach front location, endless amenities, and of course the excellent service offered by our friendly and helpful resort team members! Thank you again for staying with us, we greatly appreciate it and can’t wait to welcome you back to the Holiday Inn Resort Panama City Beach!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St Paul, MN

Great Beach, Friendly Staff and Very Clean!

Posted Dec 3, 2014
Pros: Every room has an ocean view, the room was clean and beds very comfortable and there is a full size refrigerator/freezer in each room!
Cons: Hotel is very dated -- needs to be updated.
My husband and I really enjoyed our stay. We came down to check-out the Panama City area and found the hotel to be conveniently located to all the area attractions.
Comment from Hotel Management
Dec 5, 2014 by Alexandria, Hotel Management
Thank you for sharing your wonderful experience at our resort! We’re so glad you found us and enjoyed your visit to Panama City Beach! We do our best to offer a wide array of amenities right here on-site so our guests can have the most relaxing vacation possible and we’re so glad you enjoyed so much of what our resort has to offer as well as our perfect beachfront location! Thank you for choosing the Holiday Inn Resort as your new beach vacation destination; we look forward to welcoming you back on your next trip to the beach!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom elkton.md

Very nice place to stay

Posted Nov 17, 2014
This was a nice place all of the staff was very friendly and was ready to help in any situation the weather was not the best but the stay at this motel made up for it
Comment from Hotel Management
Nov 25, 2014 by Alexandria, Hotel Management
Thank you for taking the time to share such a great review of your recent stay with us! Our friendly and helpful Resort Team Members strive to provide a superior level of service that truly enhances our guests’ vacation experience, and we greatly appreciate the compliments you gave our team. We look forward to having you as our guest again, thank you for choosing the Holiday Inn Resort, Panama City Beach!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
Excellent place to stay for a long or short get-a-way! Steps from the beach, every room ocean front, amazing heated pool and spa, even a kids play area!
Comment from Hotel Management
Nov 25, 2014 by Alexandria, Hotel Management
Thank you for such a great review of your recent stay, we’re so glad you enjoyed a wonderful vacation with us at the beach! We hope to have you as our guest again soon; thank you for choosing the Holiday Inn Resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Fantastic Resort Hotel on the Beach!!!

Posted Oct 29, 2014
Pros: I like that the hotel staff were friendly, cheerful, accommodating and helpful. My experience was grand. The evening entertainment was great.
Cons: Everything was clean, inviting, convenient, and useful. The only improvement I would make is the number of luggage carts available for guest use.
Location: There were plenty of eateries, entertainment, groceries stores and pharmacies. There were miniature gold, zoos, aquatic shows, and buggy rentals.
The Holiday Inn resort hotel was fantastic. My room was picture perfect. The view was phenomenal, a grand view of the Gulf of Mexico, moving sunrises and sunsets, a great view of the pool and patio area. The pool, hot tub, and patio were spacious and inviting. The patio is a slice of paradise with threes and flowers. You even have a choice of poolside or ocean side patio lounging The underwater speakers in the pool were amazingly clear. The resort is family friendly. It would appeal to singles, couples, and families with children. I went in early October and had one of the best vacations of my life. There were plenty of people without it being too crowded or noisy. I look forward to returning next year. The daylong poolside entertainment program is fantastic with music and dancing, Food, drinks, and snow cones are poolside with plenty of shaded tables and chairs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tn

Fall break

Posted Oct 17, 2014
Great trip, the staff was very helpful and resort was great!
5 out of 5
Recommended
for Families
by A verified travelerfrom Cincinnati

Nice hotel and right on the beach

Posted Oct 16, 2014
Pros: View Pool Family
Cons: The outside bar should be bigger.
Location: Shopping
The hotel is great for families. It had that resort feel to it you get when you stay at nice all-inclusive places. The kids stayed busy with lots of activities and mom and dad got some relaxing time. The onsite restaurant was nice and the kids eat free.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Rented for fall break in October. Liked our room and location.
5 out of 5
Recommended
for Families
by A verified travelerfrom Birmingham, AL

Great Hotel

Posted Oct 14, 2014
Pros: Activities, Pool, Location on the Water, Splashpad, Workout center
Cons: More/Faster Elevators; a few minor repairs
Location: Tons to do nearby; Miracle Strip and Pier Park are great. Bayou on the Beach is a great place to eat and really close.
Really enjoyed the stay. The staff, specifically Sebastian, were especially helpful in moving us to a nonsmoking room. There are a few little things in our room that needed repair (door handle, etc.), but nothing major. Best place to stay in PCB. Great pool and splashpad. Lots of activities at the resort.
2 out of 5
by A verified travelerfrom Newnan, GA

Requests not fulfilled

Posted Oct 7, 2014
Pros: The balcony over looking the beach.
Cons: Service, restaurants, reservation requests
Location: There are 3 wheel scooters for rent. Those were fun. The Pier Park Mall is nice,there are a lot of great shops here.
When we arrived the clerk pulled up our reservations and when she realized we had booked on Expedia her attitude changed to disgusted. We also had requested a smoking room, we were told there was one available for the first night but for the next two nights we would have to move. We took the non smoking and went downstairs to smoke. We ate at the Bamboo Grill on the second night. Our order was two Shrimp Baskets for $24.80. The fries were cold, it was also supposed to come with cold slaw that we did not get. My husband went back to ask for more fries and the slaw. The slaw was yellowish and slimy looking, I would not touch it. We could have gotten better food at Capt. D's. Very disappointed. The hotel provided towels for the pool but none for the beach. They provided chairs and an umbrella on the beach for $40.00. Since we had no towels we had to rent the chairs and pay the price. I would think that the chairs would be provided for what the room rented for. Over all was not satisfied with Holiday Inn. Will choose another hotel chain on my next visit.
Comment from Hotel Management
Oct 11, 2014 by Alexandria, Hotel Management
We’re so sorry to hear that you did not enjoy your recent stay, but we do greatly appreciate you taking the time to share about your experience as our guest’s feedback is very important to us. We have forwarded your comments to the General Manager of our resort and our Management team as this is not the excellence we strive to provide here. Again, we are truly sorry that you did not have an enjoyable experience at our resort and hope you’ll give us another try during your next visit to the beach.