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Reviews of Quality Inn & Conference Center

2.5 out of 5
Quality Inn & Conference Center
1013 E 23rd St, Panama City, FL

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 405 reviews" "
Rating 8 - Good. 116 out of 405 reviews" "
Rating 6 - Okay. 59 out of 405 reviews" "
Rating 4 - Poor. 50 out of 405 reviews" "
Rating 2 - Terrible. 41 out of 405 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Apr 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
We needed an inexpensive place last minute and this was perfect! Very clean
Stayed 1 night in Mar 2024

4/10 Poor

Humberto

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone friendly. Very good breakfasts. Very accommodating.
Stayed 7 nights in Mar 2024
Response from Guest services on Mar 16, 2024
Dear Brian , Thank you for staying with us! Thank you for the kind words .We are happy to see you have a great stay with us !! Thank you!

10/10 Excellent

Adelina

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Feb 2024
Response from Guest services on Mar 11, 2024
Dear Brian , Thank you for taking the time to fill out our online review . Thank you for staying with us !!

10/10 Excellent

Tiarra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jan 2024
Response from Guest services on Feb 14, 2024
Dear Tiarra , Thank you for taking the time to fill out our online reviews ! Thank you for staying with us !!

10/10 Excellent

Randy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest services on Jan 13, 2024
Dear Randy , Thank you for filling out our online reviews ! Thank you for staying with us ! We hope to see again !

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest services on Feb 14, 2024
Thank you for taking the time to fill out our online reviews !

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were very helpful with my grandchildren and family the room was nice and clean and just loved the christmas atmosfer they provided
Stayed 1 night in Dec 2023
Response from Guest services on Jan 13, 2024
Dear Sandra , Thank you for the kind words . We are happy you had a wonderful stay with us ! We hope to see you again . Thank you for staying with us !

4/10 Poor

Joseph, Lanett

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest services on Jan 13, 2024
Dear Joseph , Thank you for taking the time to fill out our online review . I do apologize for any issue you had with your stay !

10/10 Excellent

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest services on Jan 13, 2024
Dear Lindsey , Thank you for taking the time to fill out our online review. We appreciate the good numbers ! Thank you for staying with us !!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest services on Jan 13, 2024
Thank you for taking the time to fill out our online review. We hope you had a great stay with us ! We hope to see you again ! Thank you !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the buck
I will definitely stay here again. The room was very clean, the beds were comfortable and the shower had grood water pressure. Everything worked in the room. The pool area was very inviting and the pool was super clean. For allowing pets 🐾 to stay the landscape and grass looked well maintained and clean. All in all I give it a 10
Stayed 2 nights in Oct 2023

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and wounderful really enjoyed our stay.... it was quiet and felt very and felt very safe...
Stayed 1 night in Jul 2023

8/10 Good

Kelsey

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hot breakfast. It was nice to see scrambled eggs and sausages instead of the usual cold cereal option that so many other hotels offer.
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quiet and Affordable
It was a great stay, 4 rooms for business. House keeping was amazing. Rooms clean, grounds clean. Good size rooms, quiet environment and close to our work. Highly recommend!
Stayed 3 nights in Jul 2023
Response from Guest services on Jul 25, 2023
Thank you for staying with us ! Thank you for filling out our online review !! We appreciate your good word ! Thank you !!

2/10 Terrible

Sol

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest services on Jul 21, 2023
Thank you for taking the time to fill our online review ! We do apologize for any issue you had with your stay . Thank you again for staying with us !

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
The Hotel staff was less than helpful when other guests decided to play extremely loud music outside their room disturbing others trying to sleep at 2 AM.
Stayed 1 night in Jul 2023
Response from Guest services on Jul 14, 2023
Thank you for taking time to fill out our online review ! I do apologize we do not have control over other guest but are front desk talk to guest about the noise after 2 am . I do apologize for that . and I will bring everything up with front desk . Thank you for staying with us !

10/10 Excellent

Dmytro

Stayed 1 night in Jul 2023
Response from Guest services on Jul 23, 2023
Thank you for fill out our online review ! Thank you for staying with us ! We are happy had a good stay with us ! Please came see us again !

4/10 Poor

Ruvim

Disliked: Cleanliness, property conditions & facilities
Felt like a bait and switch pictures showed one room, actual room given had dusty floors with some mold between the tiles, couch was dirty, shower was worse than what was pictured. Please give honest expectations to customers.
Response from Guest services on Jun 16, 2023
Thank you for taking the time to fill out our online review !I do apologize for any issue you had with your stay ! I will bring everything up with the Housekeeping and GM . Thank you for staying with us!

8/10 Good

Louis

Liked: Staff & service, property conditions & facilities, room comfort
Strange smell
Room had a smell in it that wasn’t pleasing. It smelt like a dog had stayed in the room. I had to get a can of febreze to spray.
Stayed 1 night in Jun 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !! Guest Service !

4/10 Poor

ROCKY

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Beds were uncomfortable. Other rooms were very loud the whole 3 day stay.
Stayed 2 nights in May 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !! Guest Service !

6/10 Okay

Muhammad

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not bad for the price. Average budget motel, room was clean but very unremarkable. Just pay the little extra and get the better hotel.
Stayed 1 night in May 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !! Guest Service !

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review !

10/10 Excellent

Kristy

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff
Stayed 2 nights in May 2023
Response from Guest services on Jun 9, 2023
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us ! Guest services !

8/10 Good

Jitendra

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Guest services on Jun 9, 2023
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us ! Guest services !

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest services on Jun 9, 2023
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us !

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Air conditioner made awful noise all night long. Bathroom was abysmal to say the least. No freezer compartment in refrigerator. Dark and ugly
Stayed 1 night in May 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !!

2/10 Terrible

Adesh

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom disgusting Rooms smell bad How they can charge $225 at night and the place is so disgusting
Stayed 1 night in May 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay ! I will bring up everything with our GM .And Head of housekeeping about your stay . We hope you will give us another chance to provide you with superior experience on your next stay !

10/10 Excellent

Shelley

Stayed 1 night in Mar 2023
Response from Guest services on Jun 9, 2023
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us !

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and quiet. Little outdated. Breakfast not friendly to diabetic who actually pays attention to what he eats.
Stayed 1 night in Apr 2023
Response from Guest services on Jun 9, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !!

10/10 Excellent

Carlos L

Stayed 1 night in Mar 2023

6/10 Okay

Breachlor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The microwave did not work n I didn’t have enough towels
Stayed 1 night in Mar 2023
Response from Guest Relations on Mar 31, 2023
Thank you for taking the time to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !! Guest Service !

4/10 Poor

Stephen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds smell like human sweat, one of the maids told me it’s the blankets, “they only flip them over, not change them.” Disgusting!
Stayed 1 night in Mar 2023
Response from Guest Relations on Mar 31, 2023
Thank you for taking the tie to fill out our online review ! I do apologize for any issue you had with your stay with us ! I hope you will give us again chance to provide you with a superior experience on your next stay with us . Be Well and Stay Safe !! Guest Service !

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Guest Relations on Mar 31, 2023
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us ! Guest services !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Response from Guest Relations on Jan 3, 2023
Thank you for staying with us ! Happy New years And hope you Stay with us again in the new year !!!

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Y
Stayed 1 night in Jul 2022
Response from Guest Services on Jul 31, 2022
Dear Troy , Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us !

2/10 Terrible

Tom

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness
Love the stay at this property and the area is Good a lot stores and Restaurants.
Stayed 4 nights in Jul 2022
Response from Guest Services on Jul 22, 2022
Thank you for your kind comments ! We strive for providing legendary guest service and are thrilled that you received it ! We looking forward to seeing you again ! Thank you for staying with us ! Guest services !

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My American flight was delayed overnight. Upon first arriving at this Quality Inn, I was cautiously optimistic. The room was $406 per night, which must mean it’s good, right? The door was battered. The cable didn’t work. There were bugs and hair in the sheets. There was VISIBLE black mold FLOURISHING on the walls and linoleum in the bedroom. The desk clerk was nice enough to fix my cable and offer me a can of Lysol for the overwhelming moldy smell. So I decided to wash my hands and leave. The sink and toilet looked clean enough, but I soon realized the faucet was missing from the bathroom sink!! I was sure I must be on candid camera—but apparently it was real life. I wasted two $50 Uber trips from the airport to get there. Serious mistake.
Stayed 1 night in May 2022
Response from Guest Services on Jun 14, 2022
Thank you for taking the time to fill out our online review . On behalf of the team of Quality We would like to apologize about any issue you had staying with us . We hope you would stay with us again to show you We can do better . Thank you for staying with us ! Be Well and Stay Safe !!

2/10 Terrible

Arpan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were very dirty. The floors were sticky and not clean. Basic stuff like clean rooms were missing.
Stayed 3 nights in May 2022
Response from Guest Services on Jun 14, 2022
Thank you for filling out our online review ! We do apologize for any issue you had ! Thank you for staying with us ! Be Well and Stay Safe !!

10/10 Excellent

Joshua

Stayed 1 night in May 2022

8/10 Good

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Guest Services on Feb 11, 2022
Thank you filling out our online review ! We hope you had a great stay with ! Thank you for staying with us.

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice Christmas Stay
Everything was basically fine. More attention could have been given to cleaning, mainly the floors. They felt sticky and there were piles of dirt in corners of bathroom. Staff were all friendly. Room was nice and the beds were comfy. Very convenient location when we go to Panama City to visit family.
Stayed 3 nights in Dec 2021
Response from Guest Services on Feb 11, 2022
Thank you for filling out our online review ! We would like to thank you for staying with us ! We hope to see you again ! Be Well and Stay Safe !

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Guest services on Dec 19, 2021
Thank you for filling out our online review ! We are Happy you had a good stay with us ! We hope to see you again ! Be Well and Stay Safe !!!

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Guest service on Nov 29, 2021
Thank you for taking the time to fill out our online review ! We hope to see you again ! Happy Holidays ! Be Well and Stay Safe !

6/10 Okay

Yulonda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things I did not like was that the beds was to small and the pillows to soft.
Stayed 2 nights in Oct 2021
Response from GUEST SERVICES on Nov 5, 2021
Thank you for taking time to fill out our online review ! I would like to apologize for any issue you had during your stay. We hope you would give us another chance . Thank you for staying with us ! Be Well and Stay Safe !