Thank you for staying with us. I am guessing this review is relative to a note I found in our communication log about you being "lied to about breakfast". We publicize a complimentary continental breakfast (that exceeds Red Roof standards) from 6am-9am daily. Im not sure what your travel agency rep told you when you made your reservation with them. Thanks for the opportunity to clarify things. If there is something else I need to know, feel free to pass that along. Safe travels.

Dear Jacob,Thank you for telling us about your recent visit at RED ROOF INN PANAMA CITY. I was happy to read that our hotel was a great place to stay. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Isis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PANAMA CITY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Starmieka,I appreciate you sharing your feedback following your stay at the RED ROOF INN PANAMA CITY. However, I was saddened your stay fell short of expectations due to the insects you reported. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for staying with us and taking time to comment. We do appreciate the kind words. Safe travels.

Thank you for staying with us and taking time to comment. May I ask about being locked out of your room? Was that reported to my staff? We have a multitude of ways to get into a room if one is locked out. When time allows, please advise so I can assure nothing like that happens again. Thankyou!

Dear Breana, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Panama City. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported, the lack of cleanliness and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Edwin,Thank you for telling us about your recent visit to RED ROOF INN PANAMA CITY. I was happy to read that our clean hotel and great staff met your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Tondaleeia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PANAMA CITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that your stay was very clean and you had a very good customer service. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for the kind words. We appreciate you staying with us and look forward to your next stay.

Thank you for your stay with us.I am happy to hear everything went well for you.We look forward to your next visit

Hello Janet,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Panama City. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Rocio, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Panama City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Joseph,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Panama City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PANAMA CITY. We value you as our guest and welcome your 8/10 score. At Red Roof we are happy to know everything was good and you enjoyed yourself. Nevertheless, you mentioned that the breakfast option was limited. This will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Debra,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Panama City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the dog friendly and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Recardo, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Panama City. I am glad to read that you were pleased with how well prepared the rooms were and the friendliness of the staff. At Red Roof, a great experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you, Fannie, for taking the time to share your feedback regarding your experience at the Red Roof Inn Panama City. We sincerely appreciate your comments and are happy to hear it was a pleasure to have been a guest at Red Roof, especially regarding the hotel's cleanliness, and staff. We always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

It was good to see you again Mary. I do appreciate being given a chance to handle an issue and make amends. Take care, safe travels. Hope to see you again.

I pay little attention to poor reviews from guests who have been evicted from my property and are on our Do Not Rent List for (1) having unregistered people on property, (2) doing damage (we did not charge for the broken toilet, you are welcome), (3) smoking in a nonsmoking hotel, and (4) having to chase them for hours to pay a bill because they left all their belongings in their room and left the property. I'll take the "1", Zero.

Hello Marjorie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Panama City. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Brenda, Thank you for being our guest at the Red Roof Inn Panama City. The staff and I were happy to see we met your expectations, resulting in a 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Ava,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Panama City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Dear Syleen, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Panama City. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for staying with us and taking time to rate the property. The "10" is greatly appreciated. Safe travels.

Hello Jamet,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Panama City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Terica,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Panama City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Panama City. We are delighted to hear that you had an amazing stay with us. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Torie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Panama City. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Travis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PANAMA CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Matthew,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Panama City. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our very clean location. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely,ChirellRediresponse Specialist

Thank you for staying with us. We do appreciate the 5 out of 5. Safe travels.

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the RED ROOF INN PANAMA CITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria RediResponse Specialist

Thank you for staying with us and taking time to comment. Our bath linens are purchased monthly and we go through a surprising amount of them due to damages inflicted by guests. The PTACs in rooms are rated for the square footage of the rooms. Only if a PTAC setting is changed will a room seem musty or damp. We find often guest have them on fan, but not the air conditioning function which cools and dehumidifies rooms. Generally a call to the desk and we send someone to the room to check and it is taken care of. Just because a guest has a "third wheel" trailer in a parking lot with an extension cord, it doesn't make them shady. We also have people here whose homes are being worked on post hurricane Michael and their lives travel with them. Also, please consider in this heat guests come to us because it is too hot to camp. The mop heads are washed daily in the commercial wash machines. Also we have a stone floor so any odor had to be coming from elsewhere. As for our staff, they should be welcoming and friendly at all times. That of all things I find disappointing. I will chat with them and remind them. Housekeeping staff should work quietly and should always honor DND signs. If you have any other questions by all means let me know.

Thank you for staying with us and taking time to comment. The kind words are appreciated. Safe travels.

Thank you for staying with us and taking time to comment. John is a good man to work with. We appreciate the kind words. Safe travels.

thank you for staying and taking time to comment on your recent stay. By chance was staff notified about the A/C so we could get a look at it, or change your room? When time allows, let me know.

Thank you for staying with us taking time to rate the property. We normally grade higher than a "2". Can you share some insights with me so I know what to address with our staff? I'd appreciate it. Safe travels.

Thank you for staying with us and taking time to share your thoughts. I do appreciate the overall good score in spite of the interaction at the front desk. I'd like to add some context. As for early check-in, no hotel can promise, that, but if asked via email, you should get that in a response. As for ID, yes we do request and prefer a drivers license, with an address on it. It is important in many instances our guests may not understand. I, like all of our desk clerks often have to answer the phone while checking people in. It isn't mean to be a slight and permission should be asked. There is no excuse for a dirty room. Can you help me and provide the name your reservation was held under so I can see if a room was changed in our computer (staff cannot hide things in a computer) and who cleaned your room. I have no issue addressing shortcomings but I need info. Anything you have would be helpful. Safe travels.

Thank you for staying with us and taking time to comment. Often a musty smell in a room is an a/c unit on the wrong setting and it is a quick fix. Or we move a room. As for the property it was renovated floor to ceiling after Hurricane Michael 5 years ago. May I ask what was run down? As for breakfast Red Roof standard is a continental and we offer more than the standard. We do not advertise a full hot cooked breakfast anywhere. Sorry for that confusion. We wish you the best in future travels.

Thank you for staying with us. We do appreciate the 8 out of 10 rating. If there is something we can improve on, let me know. Safe travels.

Thank you for staying with us and taking time to comment. Can you provide me with something specific so I can address it properly? I'd appreciate that.

Thank you for staying with us and taking time to comment. I am sorry that your stay wasn't what you expected. We obviously failed you, you deserved better and I apologize for that. We will be addressing those issues with everyone involved. Safe travels.

Thank you for taking a moment to leave a review, Robin. Myself and the staff at the Red Roof Inn Panama City appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRediResponse Specialist

Hello Ernest,Thank you for taking the time to tell us details about your experience at the Red Roof Inn Panama City. It's great to hear that despite the concerns you had, you found our maids to be very sweet, attentive and hardworking. The situation you described regarding the smoking station, the trouble with the keys and the our selection of breakfast menu not being to your liking is truly regrettable. Please accept our sincerest apologies for the impact this had on your stay with us. In regards to the amenity you mentioned, A kitchenette and full size refrigerator is not offered at this location. In the future, should you require such amenities, I would recommend that you book a room at one of our HomeTowne studio suites. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRediResponse Specialist

Thank you for staying with us and taking time to rate our property and services. It is appreciated. Safe travels!

thank you for staying with us and taking time to rate our property and services. It is appreciated. Safe travels.

There are no excuses for what you experienced. I apologize again for it all. You deserved better and we failed you. As you paid an online travel agency (expedia), they refund your money. We refunded the card they paid us with already. If they have any questions, they usually call the hotel for confirmation.

Thank you for staying with us. Sorry to hear about the pet noise. While pet friendly we do ask pet guests to assure their dogs are quiet. When that fails we hope other guests contact the front desk so we can reach out to the owners (we can't always know). If they cannot get the situation under control we may ask them to leave. We hope you visit again in spite of that. Safe travels.

Thank you for staying with us and taking time to comment on your recent stay. The hotel was renovated after Hurricane Michael so everything is basically new (4 years old), except the brown leather sitting chairs. We are in the last phase of replacing those. We wish you the best. Safe travels.