Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cohutta, GA

Convenient to lots of attractions and good food.

Posted Sep 11, 2014
My wife and I enjoyed our stay. The condo was nice, but make sure you take everything you might need including hangers for your clothes. Staff was not very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!! Beautiful View!!!

Posted Sep 3, 2014
Pros: Location, ease of check in, assigned beach chairs
Cons: Upgrade electronics and furniture. Wi-fi not provided in unit.
Location: Pier Park was a lot of fun and less than a half a mile.
Everything needed during the trip was there! The hotel staff were so nice and very accomodating. Very close to Pier Park with shops and dining. Was also a huge plus to have beach chairs assigned to you every day and not have to worry about them all being taken. Of course if you want a beach chair in the front row you need to get up early. Only con would be that furniture and electronics could be updated but everything worked and was very comfortable! Got in late after office closed but it was still very easy to park in the garage, get luggage cart and get into the condo due to temporary access codes that were given to me when I called.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Wonderful vacation spot

Posted Aug 27, 2014
Pros: Location, location, location!
Cons: Bed mattress seemed well used because on one side you were in a "hole."
Location: Anything you wanted was within an easy drive and some you could easily walk to.
Everything you wanted and needed was right there; pool, beach, shopping and resturants. The weather while we were there was just wonderful and the sunsets from our balconey were stunning. Can't wait to plan another stay in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from tennessee

Posted Aug 22, 2014
Pros: liked the pools and the view, beach access. nice safe area. rooms were nice, large. it was like an apartment of our own.
Cons: wifi in all rooms. specify check in times.
Location: great location. quiet and safer area. walking distance to shopping at pier park. walking distance to pier.
thermostat was set to 76, which we could not change. It would not hold any other temperature so we kept having to go and turn it down to cool off. Checkin time is 3pm. We arrived at 12 and notified staff if any chance of checkin early we would like to. we spent 3 hours on beach and at checkin time was told the room was still not ready. was told it could take up to 5-6 pm after checkin time and that 3pm was not guaranteed. I have always thought check in time meant check in time! we drove from TN to FL so this really was not good. did not know until we arrived that our room did not have wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Very nice hotel with great location

Posted Aug 17, 2014
Hotel was very nice- staff was nice. Felt secure both in the room as well as the parking garage. Everything provided in the room you might need. Only downfall was no WiFi in the room itself. Could connect in lobby area or around pool but it would be nice to have in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Close to shopping center was a HUGE plus

Posted Aug 1, 2014
Pros: Location was key
Traveled with another family, room was nice, some minor glitches (broken tile that was covered by a rug, broken footrest). I would not recommend using the elevators during checkout time. Beach was great.
2 out of 5
by A verified traveler

Posted Jul 26, 2014
Room smelled like bleach the whole week.. The smell was overpowering.. A little to much . Made me feel sick for the first few days... Bathroom was not so clean. Could have been cleaner. Carpet in living room area dirty. Not so appealing to me. Elevators had bad smell in them.. Carpet in elevator was not a great idea. Also catwalk smelled bad. Carpet there also not a great idea...
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Great experience

Posted Jul 26, 2014
Nice condo on the beach and close to shopping/restaurants.
2 out of 5
by A verified traveler from Dallas, TX

Not what we expected!

Posted Jul 21, 2014
We got to the resort at 7pm and went to the lobby to check in. Unfortunately, the lobby is only open from 9am to 6pm. Didn't know resorts had lobby hours. So, I had to call an after hour number on the door and spend 5 minutes in a phone tree to finally get a live person. Got the room code and garage code so that we could unpack. We made the mistake of assuming, since it is a resort, that we would be able to get something to eat on the property. That is not the case. No restaurants, snack shops, room service, etc. the room had a nice full size kitchen but we don't go on vacation to cook. Staff in lobby was rude and there is not daily maid service so I can't comment on that staff. The beach is nice at the hotel. We will not be returning!
5 out of 5
Recommended
for Families
by Janae Lyles from South Carolina

Wonderful Memorial Day Vacation

Posted May 29, 2014 on Hotels.com
The condo was amazing! It was very clean. The only bad thing was that the front desk was only open at specific times.This is definitely a hotel that I would come back to every year. :)