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Reviews of Summit Beach Resort by Southern Vacation Rentals

2.5 out of 5
Summit Beach Resort by Southern Vacation Rentals
Panama City Beach, FL

Reviews

6.4
Rating 10 - Excellent. 197 out of 1068 reviews" "
Rating 8 - Good. 280 out of 1068 reviews" "
Rating 6 - Okay. 237 out of 1068 reviews" "
Rating 4 - Poor. 164 out of 1068 reviews" "
Rating 2 - Terrible. 190 out of 1068 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and clean. Had a great time here!
Stayed 5 nights in Mar 2024
Response from Michael C. on Apr 8, 2024
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love it at the Summit! Right on the beach with 2 huge pools. They have a Tiki bar and Bikini Bobs to grab lunch. Our room was great.
Stayed 5 nights in Aug 2023
Response from Michael C. on Aug 9, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Alma

Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Southern Vacation Rentals on Aug 2, 2023
Hello, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay. Kindest Regards, Your Southern Team

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty and rundown. Never sent a property manager to inspect the place when we called requesting a move right away. We stayed one night. There was not even a shower curtain in the bathroom. Ceiling was flaking, furniture and curtains stained, not properly cleaned. It was not equipped or maintained. it was not fit to be rented out to guests for a week. We left after one night as it was too late to find something else by the time we arrived that night.
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So much entertainment options when you want to spend time away from the beach or pool.
Stayed 3 nights in Jul 2023
Response from Michael C. on Jul 19, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Lequita

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
That it had a bar! And multiple pools for the kids! And it had 2 amazing hot tubs
Stayed 4 nights in Jul 2023
Response from VacayHome Connect on Jul 18, 2023
Thanks for staying with us, we work hard to make our guests happy and appreciate your feedback. We do our best to deliver a vacation to remember and we hope to see you again real soon!

10/10 Excellent

Shella

Stayed 4 nights in Jul 2023
Response from VacayHome Connect on Jul 18, 2023
We are so glad to hear that you enjoyed your stay here with us and that you took advantage of what the property has to offer! The on-site team works hard to make your stay a great one! We look forward to your return!

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, room comfort
Health and safety hazard
Extremely dirty, and not healthy to stay in. Found black mold under sitting area in living room. Had some type of moisture and water issue, there was two dehumidifiers in the unit. Walls were separating from moisture, a lot of tile was coming up, and plenty wall damage. Didn’t appear to be cleaned, we had to buy bleach to clean mold, after checking in, we searched around for another unit and couldn’t find one so we had to stay there.
Stayed 4 nights in Jul 2023
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Michael C. on Jul 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

james

Stayed 6 nights in Jul 2023
Response from Michael C. on Jul 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Christy

Stayed 4 nights in Jul 2023
Response from Michael C. on Jul 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Larry

Liked: Cleanliness
Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 13, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Steven

Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 12, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Charles

Stayed 6 nights in Jun 2023
Response from Michael C. on Jul 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Joy

Traveled with family
Liked: Room comfort
Stayed 7 nights in Jun 2023
Response from Michael C. on Jul 12, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Virginia

Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 12, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Ontarian

Stayed 3 nights in Jun 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Michael C. on Jun 6, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Charlee

Traveled with family
Liked: Cleanliness, room comfort
Waited 24 hours for AC Had NO wifi the whole stay. Remotes didn’t work despite new batteries
Stayed 5 nights in May 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Aleathea

Disliked: Room comfort
Not so good vacation
The condo lacked basic ammenties (toilet tissue) the big towels were not cleaned and there was no face towels. The communication was poor with front desk. The locks didn't work on the bedroom door. Security gave a hard time.
Stayed 3 nights in May 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Chad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The location was amazing. The parking lot and staff were also great. The building does need some updating but I believe they are working on that. We will definitely stay here again.
Stayed 4 nights in May 2023
Response from Michael C. on May 17, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Manan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was very dirty room. Toilet and room was not clean and sand was everywhere.
Stayed 3 nights in Apr 2023
Response from Michael C. on Apr 27, 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed.Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

4/10 Poor

bhavdip

Traveled with family
Disliked: Amenities, property conditions & facilities
Check out time is too early. After 5 pm no car parking passes allocated. The room needs upgrades.
Stayed 3 nights in Apr 2023
Response from Michael C. on Apr 27, 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns regarding the property and the parking passes to our property management team and they are currently being addressed.Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

10/10 Excellent

lorianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Lots of amenities Pool was perfect Beach access Security
Stayed 3 nights in Apr 2023
Response from Michael C. on Apr 18, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Michael C. on May 2, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mold smell. Mold on lampshades. Mold under lage area rug. Dirty drawers and floors. Pee smell in bathrooms. Rusty front of dishwasher and inside food particles in trap. Sinks and tub needs scrubbing. Original cupboards all over warped. Crevices had dirt and food in kitchen on floors. Refrigerator missing shelf bars on door. All furniture dirty and musty smelling. Pull out mattress had stains. Hole in wall in bathroom. Cable connection falling out in bedroom. Wash machine stained clothing and left lint all over clothes. Shower curtain corner molded. Didn't have enough towels had to call maintenance for working vacuum, lock on patio door to remove the area rug and smell. Took over a day and the smell was never adressed or was the lock.The elevators broke leaving 1 of 3 working for a building full of people. Staff using filthy mop bucket for the common areas by elevators on all the floors. Ashamed I spent so much money for my family to stay here. We couldn't stand the smell. Ice machine broke by pool. By kids pool could only smell someone vaping or smoking unmentionables. The only good thing was the beach and affordable prices at Bikini Bobs.
Stayed 7 nights in Mar 2023
Response from Michael C. on May 2, 2023
Thanks so much for taking the time out of your day to leave us your review and feedback. We are very sorry to hear about the issues that you encountered during your stay with us. We are looking into the details of your review and are currently addressing all the maintenance issues that were mentioned.While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5 star stay. Again, we apologize greatly for the effect it had on your vacation, but do hope to see you with us again soon.

8/10 Good

Shaska

Stayed 4 nights in Mar 2023
Response from Michael C. on Apr 1, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

tamara

Traveled with family
Liked: Amenities, property conditions & facilities
Beach front and balcony were a plus. Staff was friendly. If the elevators worked it would have been perfect.
Stayed 5 nights in Mar 2023
Response from Michael C. on Mar 22, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Donterious

Stayed 2 nights in Sep 2022
Response from Michael C. on Nov 30, 2022
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and are sorry to hear about your experience.Your comments have been forwarded to our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Richard

Stayed 7 nights in Aug 2022
Response from Michael C. on Aug 23, 2022
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Anayantze

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Michael C. on Aug 17, 2022
Thank you so much for reviewing your stay with us! We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Images matched exactly what we got in our condo loved everything about it
Stayed 4 nights in Aug 2022
Response from Michael C. on Aug 16, 2022
Thank you so much for reviewing your stay with us! We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Jeff

Traveled with family
Disliked: Property conditions & facilities
unit was not what was pictured furniture just our right nasty
Stayed 4 nights in Jul 2022
Response from Michael C. on Jul 19, 2022
Thank you so much for reviewing your stay with us! We sincerely appreciate your candid feedback, and apologize for the inconvenience. Your comments have been shared with our onsite team for review. We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

8/10 Good

Trenton

Liked: Cleanliness
Stayed 3 nights in Jul 2022

2/10 Terrible

Jose

Disliked: Property conditions & facilities
The property is in a great location and we had a great time. The major issue is that I paid for a non smoke unit and I was provided with the opposite. As soon as we arrived we got a strong smell of cigarette in the master bedroom and the rest of the unit. Also the bathroom had a big hole on the wall. I had my 3 month old son with me so this is big negative for us.
Stayed 2 nights in Jul 2022
Response from Michael C. on Jul 12, 2022
Thank you so much for reviewing your stay with us. We sincerely appreciate your candid feedback, and apologize for these inconveniences. Your comments have been shared with our onsite team for review. We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Latoya

Stayed 2 nights in Apr 2019

4/10 Poor

jarred

Traveled with group
Disliked: Property conditions & facilities
Unit was old. Both showerheads leaked. What appeared to be black mold in both showers. Beds were like a rock. Had to go to 3 different properties to get the code for the door. Elevator broke while we were there. Just an overall bad experience.
Stayed 3 nights in Jan 2022
Response from Front Desk Manager on Feb 13, 2022
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced these issues and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

8/10 Good

Keith, Ste genevieve

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jun 2019

10/10 Excellent

Jermaine P.

Liked: Cleanliness
Very good 👍
Everything is good 👍
Stayed 2 nights in Oct 2021

10/10 Excellent

Maggie A.

Liked: Cleanliness
Perfect Location
I loved the condo. It was clean and well maintained. The view was gorgeous and the walk to the beach was quick and easy. The only thing I would change is the amount of traffic around my room made it hard to sleep as the bedroom was right by the high traffic window.
Stayed 3 nights in Oct 2021

10/10 Excellent

MIRNA

Stayed 3 nights in Oct 2021

4/10 Poor

Larry

Disliked: Room comfort
Horrible stay - will not return
We were not able to check-in until 5:30pm, due to housekeeping running late. The room was Motel 6 grade. Bare bones. No remote for the tv in the bedroom. 4 towels given for 5 people on a 4 day stay. Cabinet was full of wine glasses but only 2 drinking glasses. There were plenty of cooking pots but not a single frying pan to make breakfast. The shower head was pitiful, barely a sprinkle. The television in the livingroom didn't work properly, every channel was snowy. 4 elevators on the property, but only 2 working all week. The wait was very long and each elevator was extremely crowded. We ended up checking out and moving to The Shores of Panama which is absolutely stunning!
Stayed 4 nights in Oct 2021
Response from Front Desk Manager on Oct 18, 2021
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced these issues and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

2/10 Terrible

Rusty

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was run down and nothing like the pictures. We had trouble from the moment we tried to get our key to the point we left. Couldn’t even get new towels or blankets. On top of that the ramp coming from the beach was poorly maintained. I slipped the last day and hurt my wrist.
Stayed 2 nights in Oct 2021
Response from Front Desk Manager on Oct 11, 2021
Thank you for providing your feedback regarding your stay at our resort and we are sorry that you experienced these issues. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

4/10 Poor

Jeremy, Dunlap

Traveled with family
Disliked: Amenities, property conditions & facilities
The room we reserved was not the room we received, mold on the ceiling, toilet flooded and maintenance was called but did not arrive until 5-6 hours later and said the resort never called him. Elevators kept breaking down and not working which when you have a 60 year old with you with breathing issues , climbing stairs is not a good thing when on the 7th floor. I would not ever stay here again
Stayed 5 nights in Oct 2021
Response from Front Desk Manager on Oct 9, 2021
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

10/10 Excellent

Charlon

Traveled with group
Liked: Cleanliness, room comfort
Grandparents Retreat
Our stay at Summit Condominium Resorts was fabulous. The perfect place for our getaway with 2 grandsons.
Stayed 4 nights in Sep 2021
Response from Front Desk Manager2 on Sep 28, 2021
Thank you for staying with us! We appreciate your feedback!

2/10 Terrible

Sandy, Marrero

Stayed 3 nights in Sep 2021

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Front Desk Manager2 on Sep 28, 2021
Thank you for staying with us! We appreciate your feedback!

8/10 Good

MAGDALENA

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021
Response from Front Desk Manager2 on Sep 28, 2021
Thank you for staying with us! We appreciate your feedback!

2/10 Terrible

samuel

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Sep 2021
Response from Front Desk Manager2 on Sep 28, 2021
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.