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Reviews of The Pearl Hotel

4 out of 5
The Pearl Hotel
63 Main St, Rosemary Beach, Panama City Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 130 reviews" "
Rating 8 - Good. 11 out of 130 reviews" "
Rating 6 - Okay. 7 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Staff is courteous. Hotel is super clean. Leas than a minute to get to the beach. Walking distance to many great restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Himanshu

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sheena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Excellent customer service! Walkable to everything in Rosemary Beach or hop on a bike cruiser (provided by the hotel) and head to Alys Beach! Can’t wait to come back!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert, Nichols Hills

Stayed 1 night in Jan 2024

8/10 Good

Jeffrey, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pearl is an amazing, special place.
This is our fourth stay at the Pearl. The front desk had someone “new” at the front desk so check in was not as efficient as it normally was in prior visits. I did receive a phone call after we had left stating that our credit card information had not made it into the system for payment of resort fees. I called immediately and was told an email link had been sent to me to pay. This was not correct information. I received another call with a voicemail. The timing was not good due to it being the holidays and my hosting my husbands birthday celebration. I contacted the Pearl on the 1st normal business day and when I asked for the person who had left the voicemail I was told he wasn’t there but could I hold. I asked for how long. The young lady said she was going to find someone else and I asked to go to voicemail since I had called during a break at my work place. I eventually hung up. I received another call from the gentleman who had left the message and described the experience and the hassle this had caused. He apologized, promised to provide training, and correct the errors. He very generously comped the resort fee and asked that we know they appreciated our returning several times. Outstanding result without asking. The Pearl itself is a beautiful, well maintained, spotless, hotel. So much to do within walking distance that we never even called the valet until we were leaving. Truly a treat and a pleasure to stay here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rachel

Business traveler
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Stayed 1 night in Oct 2023

10/10 Excellent

dave, Thonotosassa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything. Beautiful room. Incredible views. Spectacular beach. All personnel were wonderfully friendly and helpful. Every request granted with smiles. The best beach chairs with umbrella to look at the nicest beach.
Stayed 2 nights in Sep 2023

10/10 Excellent

JOhn, Audubon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The customer service was exceptional!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!!! We stayed 3 days longer because it was so wonderful!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lourdes, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the property. We are thankful for the service provided, especially the valet staff in solving the mystery of the car chargers. You are really the best!
Stayed 3 nights in Aug 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VACA
WONDERFUL CUSTOMER SERVICE!
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Pearl was excellent.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service by all. Luz was amazing at check in and front desk. Valet was nonstop willing to help. Michael G was phenomenal. We can not wait to go back. Top tier service.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Amazing experience all around. The food, cocktail's, staff, room were perfect and of course amazing hospitality.
Stayed 4 nights in Feb 2023

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star service, food and cleanliness. Will stay there again.
Stayed 1 night in Jan 2023

8/10 Good

Thomas

Stayed 1 night in Jan 2023

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The Pearl is an amazing hotel with the greatest customer service from check in until check out. Will definitely be back!
Stayed 3 nights in Jan 2023

10/10 Excellent

michael

🌟🌟🌟🌟🌟
This place is wonderful.
View from our room
Roof Top Bar
Water is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great job
Stayed 1 night in Dec 2022

10/10 Excellent

James, SEWICKLEY

Stayed 1 night in Dec 2022

10/10 Excellent

Robin

Liked: Staff & service, property conditions & facilities, room comfort
My stay was amazing and relaxing.
Stayed 2 nights in Nov 2022

10/10 Excellent

Romaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Pearl. In addition to a nice restaurant they have an excellent jewelry store. My girlfriend really enjoyed the pearl necklace I gave her!
Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Roaches in our room
Stayed 1 night in Sep 2022

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic in every way!! From the curbside valet to the front desk to housekeeping! All excellent!! Thanks!!
Stayed 2 nights in Aug 2022

2/10 Terrible

Hang, Houston

Stayed 1 night in Aug 2022

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked complimentary valet, complimentary drinks and water in refrigerator, comfortable bed, great shower and beautiful room. However, air conditioning broke in room and hotel the morning we left so it was warm in room when we got up.
Stayed 2 nights in Jul 2022

10/10 Excellent

Daniel, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my wife and I’d favorite hotel! It’s incredible in every way.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa, Windsor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location!
Stayed 3 nights in May 2022

6/10 Okay

Antoinette

Traveled with family
Surprised wasn’t better.
Each person at the front desk was great. With that, the beach attendants and the service by the pool wasn’t friendly at all. Also, the room was pretty rundown. Also, the beach chairs were old and uncomfortable and there wasn’t any type of beach drink or food service. It surprised me given the rating of the hotel. We were there to celebrate my daughter’s graduation.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

elizabeth, Brookfield

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Totally enjoyed my 2 days at the pearl. Was lucky to have a lovely room on the newly renovated 4th floor. Beautiful! All the extra touches and even having an evening turndown service is a much appreciated rarity. The Pearl does it right!
Stayed 1 night in Feb 2022

10/10 Excellent

Pamela

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience
Overall great stay. Customer service is top notch.
Stayed 1 night in Jan 2022

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of the hotel!
Stayed 3 nights in Dec 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

6/10 Okay

Ying-Keung

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property, friendly staff. However, the room’s heating is very noisy, a nice hotel should have quiet ac/heating system.
Stayed 1 night in Dec 2021

10/10 Excellent

Vechai

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent in every way!
Stayed 1 night in Dec 2021

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a WONDERFUL experience at the Pearl in Rosemary. The staff could not have been more accommodating. We will definitely be back!
Stayed 3 nights in Dec 2021

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Boutique Hotel
Amazing service! Lovely!
Stayed 1 night in Nov 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay

Anne

Stayed 1 night in Aug 2021

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, spacious and clean. Very kind and attentive staff. Super pleased with our stay.
Stayed 3 nights in Aug 2021