Bar (on property)

Reviews of Aloft Panama

3.5 out of 5
Aloft Panama
Via Israel & Calle 76, Panama City, Panama

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 719 reviews" "
Rating 8 - Good. 252 out of 719 reviews" "
Rating 6 - Okay. 50 out of 719 reviews" "
Rating 4 - Poor. 41 out of 719 reviews" "
Rating 2 - Terrible. 16 out of 719 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

BERNAL ALBERTO, San jose

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The property is conveniently located near accesible areas for shopping and moving around Panama City. The problem it has is the low starboard food service
Stayed 3 nights in Apr 2024
Response from Sara P on Apr 13, 2024
Dear BERNAL ALBERTO,Thank you for staying with us and for sharing your feedback. We'll be sure to pass it along to our team leaders. We hope to see you again soon.

8/10 Good

Shakita Laveena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful however, the breakfast area can be improved.
Stayed 3 nights in Feb 2024
Response from Sara P on Apr 8, 2024
Dear Shakita Laveena,Thank you for staying with us and for sharing such valuable feedback. We look forward to seeing you again next time your travels bring you back to the area.

8/10 Good

Amanda, Whitby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious, clean, comfortable rooms for our family of four. Nice pool and convenient restaurant with buffet breakfast.
Stayed 1 night in Mar 2024
Response from Sara P on Apr 8, 2024
Dear Amanda,Thank you for staying with us. It's great to see you enjoyed our comfortable guestrooms and other facilities. We'll be sure to share your feedback with our team as we hope to a have a new opportunity to serve you in the near future.

10/10 Excellent

BERNAL ALBERTO, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 3 nights in Feb 2024
Response from Sara on Mar 19, 2024
Hello BERNAL ALBERTO,Our team is passionate about service so they'll be thrilled to see how much you enjoyed your stay. We know that in your review they will find motivation to continue to deliver outstanding stay experiences so we thank you for taking the time to share it. Please come back soon.

8/10 Good

Rosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the facilities were clean and the location is very convinient. Friendly staff.
Stayed 2 nights in Feb 2024
Response from Sara P on Mar 7, 2024
Dear Rosa, Thank you for taking the time to share your feedback on the Aloft Panama. We were very happy to see you enjoyed our facilities. Our team will be especially pleased to learn you enjoyed our trademark friendly service. Thank you for having stayed with us and we hope to see you again very soon.

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept clean and the staff was very nice, friendly, and helpful. I will definitely stay at this hotel again. The breakfast was great.
Stayed 5 nights in Feb 2024
Response from Sara P on Mar 2, 2024
Dear Joanne,Thank you for taking the time to share such positive feedback about your recent stay. It is always rewarding to see our guests enjoy the experience we set out to deliver. Hope to see you again when your travels bring you back to the area. .

10/10 Excellent

Reyecita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso Hotel, limpio y muy callado, área asegura para caminar y diferentes restaurantes en el área, parking garaje con acceso al lobby excelente servicio al cliente. El restaurante del hotel tiene buenas opciones y la comida es rica, peo el desayuno es lo único que no nos gusto ya que siempre repiten lo mismo, necesitan cambiar las opciones del diario. Los taxistas que están en el hotel te ayudan con los tour’s. Las habitaciones son grandes y cómodas las camas son muy cómodas. El hotel está cerca de todo en una zona callada en la ciudad. La picina muy linda y limpia l. Definitivamente un hotel en el que no hay que pensar dos veces para volver.
Stayed 7 nights in Feb 2024
Response from Sara on Feb 22, 2024
Apreciada Reyecita,Muchas gracias por alojarse con nosotros. Nuestro equipo sirve con pasión y se sentirán muy complacidos de ver cuánto usted disfrutó de su estancia. Le agradecemos se haya tomarse el tiempo de compartir sus comentarios y esperamos verla de nuevo pronto.

10/10 Excellent

CARNECIA M, Johns Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food option
Stayed 7 nights in Feb 2024
Response from Sara on Feb 22, 2024
Hello CARNECIA M,Thank you for having stayed with us. We appreciate your honest feedback and will be sure to pass it along to our leadership team. We look forward to welcoming you back soon.

8/10 Good

Rogelio

Stayed 5 nights in Feb 2024
Response from Sara on Feb 22, 2024
Dear Rogelio, Thank you for having stayed with us. We know your time is valuable and appreciate you having taken the time to share your experience. It's great to see you enjoyed your visit. We hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, great hotel!
Stayed 5 nights in Jan 2024
Response from Darling P. on Feb 5, 2024
Dear Michael,We are happy you had a great experience!Thank you for sharing your comments!

10/10 Excellent

Julio

Stayed 1 night in Feb 2024
Response from Sara P on Apr 8, 2024
Estimado Julio,Siempre es satisfactorio recibir retroalimentación positiva y nos complace ver cuánto disfrutó su estadía. Gracias por haberse alojado en el Aloft Panamá y esperamos verlo de nuevo muy pronto.

4/10 Poor

Alejandra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
deteriorated property, dirty and not functional rooms
Stayed 1 night in Jan 2024
Response from Darling P. on Feb 5, 2024
Dear Alejandra,Thank you for sharing your comments about your recent stay at Aloft Panama.We apologize for any inconvenience during your stay.

2/10 Terrible

Michel

Traveled with family
No body wash in the bathroom , no heater was working only air conditioner we froze all night so we openedvthevdoor for warmth , nevercagain at your hotel
Stayed 1 night in Jan 2024
Response from Darling P. on Jan 29, 2024
Dear Michel,Thank you for sharing your comments about your recent stay at Aloft Panama.We want to apologize for all of the inconvenience that you had during your stay. Once again thank you for sharing your stay with us.

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 5 nights in Jan 2024
Response from Darling P. on Jan 29, 2024
Dear Ariel,Thank you for your comments! we are glad you like it!See you soon!

8/10 Good

Jean Raynald

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the cleanliness of the property and the morning buffet. I disliked the noise level of the rooms: walls or doors are not sufficiently insulated. I was able to hear my neighbour snoring in the next room, dog barking from other rooms as well
Stayed 3 nights in Jan 2024
Response from Sara P on Jan 22, 2024
Hello Jean Raynald,Thank you for taking the time to share your valuable feedback. We will review it with our team. We look forward to seeing you again in the near future.

6/10 Okay

Sebrena

Traveled with partner
Stayed 4 nights in Jan 2024
Response from Darling P. on Jan 20, 2024
Estimado Sebrena,Muchas gracias por compartir su experiencia con nosotros!

10/10 Excellent

Mark

Liked: Staff & service
Huge clean and pretty
Stayed 1 night in Jan 2024
Response from Darling P. on Jan 18, 2024
Dear Mr. Mark,Thank you for sharing your comments abour your recent stay at Aloft Panama.We are glad you had a great experience.

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel, comfortable room, very clean and good location. They need to improve the breakfast service
Stayed 5 nights in Jan 2024
Response from Darling P. on Jan 17, 2024
Dear Ramon,Thank you for sharing your comments about your stay.We are glad you had a great experience. We will take your feedback into account.Once again, thank you for staying with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Darling P. on Jan 18, 2024
Dear Mark, Thank you for your review!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience. Will definitely recommended and come back
Stayed 1 night in Jan 2024
Response from Darling P on Jan 17, 2024
Dear Daniel,We are very happy to know that you had a great stay with us.Hope to see you soon!

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was easy, no hassle, staff was friendly and polite
Stayed 3 nights in Jan 2024
Response from Sara P on Jan 13, 2024
Hello Tyrone,Thanks for staying with us. It's great to see you enjoyed the service and convenience of our property. We look forward to seeing youi again when you return to the area.

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sara P on Jan 10, 2024
Estimada Adela,Ha sido más que un placer atenderle en su reciente estadía en el Aloft Panamá. Nos alegra saber que disfrutó de nuestro cálido servicio y espaciosas habitaciones. Le esperamos de vuelta muy pronto.

10/10 Excellent

Shareeza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Dec 2023
Response from Darling P. on Feb 5, 2024
Dear Shareeza,Thank you for sharing your comments about your recent stay with us!

10/10 Excellent

KERON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Sara P on Jan 4, 2024
Hello Keron,Thank you for staying with us and for taking the time to share your review. It's great to see you enjoyed your stay and we look forward to welcoming you back soon.

8/10 Good

Erik

Response from Darling P. on Jan 18, 2024
Dear Erik,Thank you for sharing your review!

8/10 Good

Erik

Response from Darling P. on Jan 18, 2024
Dear Erik,Thank you for sharing your review with us!

10/10 Excellent

Gerardo, Fort Pierce

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft hotel is good value for the money. I would recommend to anyone.
Stayed 2 nights in Dec 2023
Response from Sara P on Jan 4, 2024
Hello Gerardo. Thank you for having stayed with us. IAs a team that is passionate about service, it's always great to hear such positive feedback. Thank you for taking the time to share it. We hope to see you again soon.

10/10 Excellent

Erwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sara P on Dec 22, 2023
Aloha Erwin!Thanks for staying us and for taking the time to share your review. It's always encouraging to receive such positive feedback and we hope this means we will see you again when your travels bring you back to the area.

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sara P on Dec 15, 2023
Dear Ezequiel,Thank you for choosng to stay with us. Its always rewarding receiving positive feedback and we thank you for taking the time to share your review. Wew hope to see you again whenever your travels bring you back to the area.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheraton Grand Panamá on Dec 5, 2023
Estimado Sr. Roberto,Muchas gracias por compartir su experiencia con nosotros! Esperamos tenerle de vuelta muy pronto.

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Ocean view and pool!
Response from Sara P on Nov 30, 2023
Dear Esteban,Thank you for taking the time to share your review of our hotel. We are thrilled you enjoyed our views of the pacific and our Splash pool. We thank you for having stayed with us and hope to see you again soon.

8/10 Good

Maleni

Stayed 5 nights in Nov 2023
Response from Sara P on Dec 9, 2023
Hello Maleni,We appreciate you taking the time to share your review of your recent stay with us. It's always rewarding to receive positive feedback and we will be sure to share it with our team. We hop to see you again soon.

10/10 Excellent

Ramses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2023
Response from Sara P on Nov 20, 2023
Dear Ramses,Thanks for staying with us and for taking the time to share your thoughts. We are glad to see you enjoyed your stay at the Aloft Panama and look forward to welcoming you back soon.

2/10 Terrible

Leechelle

Stayed 1 night in Nov 2023
Response from Aloft Panama on Nov 30, 2023
Hola Leechelle.Agradecemos su evaluación. Sin embargo, nos gustaría conocer un poco más. Para nosotros es importante saber sus impresiones y así poder asegurar el servicio y la calidad en la experiencia de nuestros huéspedes.

10/10 Excellent

Ydellienne

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend to stay there
Stayed 1 night in Sep 2023
Response from Sara P on Sep 23, 2023
Dear Ydellienne,Thank you for staying with us. It's great to see you enjoyed your time with us and we hope to welcome you back next time you are in the area.

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2023
Response from Sara P on Aug 14, 2023
Apreciado Ricardo,Gracias por alojarse con nosotros. Nos complace ver cuánto disfrutó la estadía. Esperamos vuelva pronto.

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service
The hotel has a great location, staff was very attentive all the time, they need to renovate the rooms.
Stayed 6 nights in Jul 2023
Response from Darling P. on Aug 1, 2023
Aloha Esther!Thank you for sharing your comments we are glad you had a great experience. See you soon!

10/10 Excellent

Richard

Stayed 6 nights in Jun 2023
Response from Sara P on Jul 11, 2023
Dear Richard,Thank you for choosing to stay with us. We are delighted to see how much you enjoyed your experience and look forward to serving you next time you are in the area.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property.
Stayed 7 nights in May 2023
Response from Sara P on May 25, 2023
Hello Randy,Our team is passionate about service and they'll be thrilled to see how much you enjoyed your stay. Thank you for staying with us and for taking the time to share your thoughts. We hope to see you soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sara P on May 22, 2023
Dear James, Thank you for staying with us. It's great to see you enjoyed it. We look forward to seeing you again.

10/10 Excellent

Karen, North Port

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very Clean!
Stayed 1 night in Apr 2023
Response from Sara P on Apr 8, 2023
Thank you very much for your stay and for taking the time to share your comments. We hope to see you again soon!

10/10 Excellent

Tyreik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location. The front desk staffs was very welcoming, pleasant, and helpful!
Stayed 4 nights in Mar 2023
Response from Sara P on Mar 13, 2023
Dear Tyreik,Thank you for taking the time to share your thoughts. Our team serves with passion so we'll be sure to let them know how much you enjoyed your stay. We hope to see you again very soon.

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Sara P on Mar 31, 2023
Thank you for staying with us and for sharing your feedback. We hope to see you again soon.

4/10 Poor

Carlos, MIAMI

Stayed 1 night in Feb 2023
Response from Sara P on Mar 13, 2023
Dear Carlos,Thank you for staying with us and for taking the time to post your review. We hope to see you again soon.

10/10 Excellent

David, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. I wouldn’t really say that it’s in the touristy district, but Ubers are plentiful, and cheap in Panama. It was $13 and some change back to the airport and like $4 or $5 to Casco Viejo. (Even though it’s probably 17-20 minutes away). Staff was courteous, rooms were good (we even had an ocean view though this is not a beachfront hotel.) And the included breakfast was good.
Stayed 2 nights in Feb 2023
Response from Sara P on Feb 22, 2023
Dear David,Thank you for staying with us. Our team is passionate about service so they will be very pleased to see how much you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Sara P on Feb 6, 2023
Apreciado Marco,Gracias por alojarse con nosotros y compartir su reseña. Nos encanta ver que disfrutó su estadía y esperamos verlo de nuevo muy pronto.

4/10 Poor

Alberto

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel room was not clean; towels and bed sheets were old, used up, and in desperate need of new ones. The lobby was too noisy and full of people getting drunk, which made the support staff really not helpful at all, and as for the complimentary breakfast, it was best skipped.
Stayed 2 nights in Feb 2023
Response from Sara P on Feb 6, 2023
Dear Alberto,Thank you very much for your honest feedback and we apologize for not meeting your expectations. We will be reviewing your comments with our leadership team straight away. We hope to see you again in the near future.

8/10 Good

John

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Rooms are shabby and the air-conditioning is too loud.
Stayed 2 nights in Dec 2022
Response from Sara P on Dec 12, 2022
Thank you for choosing to stay with us. We apologize for not fully meeting your expectations on this occasion but thank you for taking the time to share your valuable feedback. We hope to see you again.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Sara P on Dec 8, 2022
Apreciado Fernando,Gracias por alojarse con nosotros. Nos encanta saber que disfrutó su estadía y esperamos verlos de nuevo muy pronto.