Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Los Angeles

Look for another hotel.

Posted May 11, 2015
Pros: Nothing. I booked two weeks but I left after one.
Cons: None to be improved. Just demolition will improve it.
Location: Nice restaurants around, especially on Via Argentina. Very close to a shopping area.
Everything that make a stay in a hotel comfortable is missing from this hotel. I don't know why is even called a hotel.
Comment from Hotel Management
Jun 20, 2015 by Miguel, Hotel Management
We are afraid you had a bad experience, we are in the process to change the management team to ensure we are taking care of you and provide you again quality services. our sincerest apologies
2 out of 5
by A verified traveler from Stuttgart

Nettes Team, sauberes Hotel, Ausstattung schlecht

Posted May 10, 2015
Pros: Nettes Hotel Personal, Sauberes Zimmer.
Cons: Warm Wasser Problem lösen. Lattenrost unter dem Bett benutzen.Frühstück mit mehr Optionen anbieten.
Location: Das Hotel ist zu Fuß 5 Min. entfernt von Metro Haltestelle "via Argentina". Zu Fuß 20 Min. entfernt vom Multicentro.
Wir haben das Zimmer für vier Nächte reserviert. Aber leider wir konnten nur zwei Tage übernachten.Warmes Wasser ist ein Problem während des Duschen. Mann muss erst auf warmes Wasser 4-5 Minuten warten.Warmes Wasser dauert 3-4 Min danach wieder kaltes Wasser. Das Bett war sehr weich. Wir sind mit gespannte Muskeln aufgewacht. Unter dem Bett gab es kein Lattenrost. Es gab auch kleine Ameisen im Zimmer.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
we wish you had a pleasent stay with us, please come back.
4 out of 5
Recommended
for Business Travelers
by Helen from Southern California

Quiet, nice breakfast, will return.

Posted Apr 25, 2015 on Hotels
This is our second time at the Autograph Lodge. We really enjoy the peace and quiet. Each morning we have a different breakfast including fruit, coffee and orange juice. The linen was changed 3 times in 5 nights and the towels everyday. No toiletries except soap and no tissues. Hot water is intermittent. The room could use another light but that will not keep us from returning. Staff very sweet and helpful.If you are looking for a fancy hotel this is not for you. Simple is the key here.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
thank you for coming back, we are always at your service.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
thank you for coming back, please pass our friendly regards to your family, we are happy you enjoyed Panama again.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Thank you for staying with us again, always at your service.
1 out of 5
by A verified traveler from Paris

Je ne suis pas responsable!

Posted Apr 16, 2015
Pros: rien
Cons: L'accueil d'urgence, car il existe des urgences.
Location: Correct
Mon avion a eu du retard, je suis arrivé à 23h00 au lieu de 22h00, personne ne m'a ouvert alors que le gérant vit dans le Lodge, j'ai dû trouver un autre hôtel qu'il a fallu payer plein tarif. Quand je suis arrivé le jour suivant, le gérant m'a indiqué qu'il n'était pas responsable du retard de mon avion, j'ai donc dû payé tout le séjour (2 nuits). Ma chambre n'avait pas d'eau chaude!! Accablant
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine if you're on a budget!

Posted Apr 2, 2015
Pros: Price and the friendly staff.
Cons: A lot!
The breakfasts are cereal and fruit. Fruit was good. No non-gluten cereal. Place is clean. Workmanship of recent improvements are that of a poor quality handyman. Not 3 stars. 2 at best. But the staff are very nice and friendly!
Comment from Hotel Management
May 8, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@. we also are working on adding more features to the bathrooms as requested by our guests. We also changed cook as he was not doing his job on delivering healthy and outstanding services to our guests. we apologize for your inconveniences.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Very well located. They are customer driven !!!, but the services (cleaning and so) in the rooms should be improved.
Comment from Hotel Management
May 8, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the management team, as well as the cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@.
3 out of 5
Recommended
for Couples
by francois from France

moyen mais dans un quartier assez sûr

Posted Mar 12, 2015 on Hotels
une nuit dans cette maison prise sur les conseils des utilisateurs qui me semblent trop favorable à ce lieu, je vais donc être un peu critique et l'expliquer le parking devient deux places pour voitures réservées devant la maison sur le trottoir de la rue, les chambres sont au calme et confortables mais ce n'est pas un hôtel c'est une chambre d’hôte, il faut donner la clef de la chambre pour avoir la clef de la porte d'entrée ,le petit déjeuner est très moyen avec quelques restriction sur l'état de la poêle ou j'ai entrevu la préparation la veille, l'état du grille pain et de la cafetière mais on est au panama ou la propreté n'est pas toujours d'usage.C'est globalement moyen dans un quartier ou il y a pleins de restaurants,pleins de magasins et ou tout semble sans danger.
Comment from Hotel Management
May 16, 2015 by Miguel, Hotel Management
Nous vous remercie pour avoir eu la bonne chance d'etre a votre service pendant votre sejour a Panama City Panama. On vous shouete bon voyage et a tres biento.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Preisgünstige, einfache Unterkunft in Panama City

Posted Mar 10, 2015
Pros: Freundlichkeit der Leute
Location: Das Hotel befindet sich im Stadtteil El Cangrejo der umschlossen wird durch die Strassen Via Espanja, Via Argentina, und Ave. Manuel Espinosa Batista.
Bei Reisen nach Panama sind folgende Punkte zu beachten, die auch für das Hotel gelten 1. Elektrische Spannung 110 Volt 2. Amerikanisches Steckersystem (Flachstecker) 3. Amerikanisches Handysystem Hotelbeschreibung: Kleines privates, preisgünstiges Hotel mit wenigen, mittelgrossen Zimmern. Die Zimmer verfügen über Doppelbett, Tisch, Stuhl, Flachbildfernseher, Klimatisierung, Toilette mit Dusche und WLAN. Tisch, Stuhl und Bett sind schmiedeeisern und außer dem Bett nicht gerade bequem. Gewöhnungsbedürftig für Europäer ist auch die Bedienung der Duschventile. Öffnen nach außen drehen. D.h linkes Ventil (warm) öffnen gegen den Uhrzeigersinn, rechtes Ventil (kalt) öffnen im Uhrzeigersinn. Zum Schliessen umgekehrt. Da das Wasser sehr heiß ist, besteht wegen der ungegewohnten Bedienung -- Verbrühungsgefahr. Zum Frühstück, das im Preis enthalten ist und in einer kleinen Lounge serviert wird (kein Buffet) gibt es Kaffee/Tee, Brot, Rührei oder Cornflakes sowie einen kleinen Teller mit vorgeschnittenen Früchten. Umgebung: Das Hotel liegt ziemlich zentral, Nähe der Via Argentina und Via Espania, wo es ausreichend Ess- und Einkaufsmöglichkeiten gibt. ( Restaurants, Supermärkte, kleinere Shops etc. Für Leute mit kleinem Budget und nicht komfortverwöhnt, genau das Richtige
Comment from Hotel Management
Mar 17, 2015 by Miguel, Hotel Management
Thank you for coming and visiting Panama Republic, here in south america every country have more facilities different than in Europe, this is more north american style. Also thank you for your comments we appreciate to know how we can improve with each of your comments. Have a wonderful trip
5 out of 5
Recommended
for Couples
by Eric

Posted Mar 9, 2015 on Hotels
Comment from Hotel Management
May 16, 2015 by Miguel, Hotel Management
Thank you for the opportunity to be at your service, please have a wonderful trip.
2 out of 5
by A verified traveler

Disappointing

Posted Mar 2, 2015
The hotel is family owned and the daughter, a sweet girl proved to be of fine assistance, as did the other family members. But overall the lodge was rather depressing, with a dark and windowless dining hall/room, a very uninviting and unkempt back yard, very limited hot water usage (about 1-2 minutes) and paper thin walls that made it seem like one was sharing a room. Perhaps even worse, the fact that one must acquire a key to the outdoor when one seeks/wants to exit the house or go outside, which in this case, means giving up your room key and having to wait sometimes just to get the outdoor key, is something I have never experienced before in all my years (35) of shoe-string and non shoe string travel. It all makes for a very confining and I would even say, debilitating experience, one that begs the question for any budget traveler: why stay here when there are muchos hotels at the same price that clearly exceed in worth the atmosphere of this hotel?
Comment from Hotel Management
Mar 9, 2015 by Miguel, Hotel Management
Thank you for your comments, our hotel has one of the largest art collections of paintings and sculptures in Panama City, Panama. Our secluded and private ambiance must be maintained at all times. We pride to have this key entry system to maintain all our guests safety to maintain privacy and comfort to all our patrons, We want to thank you for letting us know those areas where you feel we shall improve, we will look into them and we will work on making your stay as comfortable as possible. Please always lets us know while you are at our hotel staying how we can make things work better for you.