Ratings based on 750 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from bogota

Hotel agradable, bien ubicado en un sector bueno

Posted Jul 22, 2015
El recibimiento y la atención muy bueno, atentos, respetuosos, interesados en una estadía cómoda!!!
1 out of 5
by A verified traveler from US

Not Hilton standards

Posted Jul 3, 2015
Too many things to list. Please stay away. I am not going to list all the problems.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not horrible

Posted Jul 3, 2015
The hotel was very inexpensive which made up for the many problems with customer service. There are no DO NOT DISTURB signs and staff comes frequently in the morning to remind you what time check out is, check the minibar, check the minbar again, and ask questions I don't understand. Do not go to the cafe it takes forever. Everything takes forever. You can hear other rooms through the vents. Otherwise a normal double tree.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Posted Jul 2, 2015
Nice location friendly helpful staff...loved the cookies!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Maryland

good location

Posted Jun 22, 2015
Pros: The location
Cons: rooms sizes
Location: really good
good but the rooms are too small and the price in the hotel restaurant too expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mount Dora, FL

I did enjoy my stay. A very good cleaning was done

Posted Jun 21, 2015
Pros: The location, the food and the people.
Cons: Change the policy in regard to the room telephone
Location: Once again, very good location. Shopping, restaurants, and the easy access to the new Metro Line.
The location of the hotel is perfect. The included breakfast was excellent. The menu is changed daily. The one thing I don't agree with is the $25.00 that you are asked to pay in order to have the phone turned on in your room. Otherwise, you cannot use the phone, period. Not even for local calls. I have never heard of such a thing before.
3 out of 5
by A verified traveler from Cary, NC

Nice but with reservations !

Posted Jun 19, 2015
Pros: Price, location
Cons: Very expensive tel rates for US (3+$ / min). Absence of room service from 10.30 pm to 6.30 am. I needed to leave 4.30am and could'n get any bite !
Location: Despite the fact that it is in downtown Panama city, there were not too many restaurants around. Streets are poorly illuminated. Seemed safe though.
Nice room, good location. Average experience with service. No room service between 10.30 pm to 6.30 am. Tel rates to US very expensive (3+$ / min). Did cancel my return to Panama City and switched hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Hotel was walking distance to almost everything.

Posted Jun 16, 2015
Pros: Everything.
Cons: The shower. It's facing the shower door. So it was difficult showering cause water would be all over the floor. Housekeeping would come and mop.
Location: Quiet location. A few shopping. But taxi, bus and train was always around.
Great hotel, Wonderful staff, and clean. Can't write anything negative cause my wife and I had a very comfortable time.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico df

Hotel bien localizado, agrafsble

Posted Jun 9, 2015
Estancia confortable, habitaciones amplias ropa de cama deliciosa
1 out of 5
by A verified traveler from Miami

Horrible, hair all over and security was awful.

Posted Jun 3, 2015
Terrible birthday experience, room has not bath tub, hair all over, breakfast terrible and customer service worse experience start with security at night shift front desk don't even know what is discover visa they ask me 100 times for pin number if you can paid $20 bucks extra please choose something else.