Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Good hotel, good location

Posted Jul 18, 2014
Pros: I liked the location and general cleanliness of the hotel
Cons: staff training, room housekeeping
Location: there are stores along the street in back of the hotel including grocery stores, pharmacy, clothing, restaurants...taxis pass every 10 seconds nearby
I spent 7 days at the Hilton with friends and first of all the "Hilton standard" of the US hotels does not apply. that being said it was clean except for the musty smell of the hallway carpets. staff was bi-lingual and that was a big help. in particular Eric at front desk was extremely knowledgeable and helpful, as was Keesia (may be spelled wrong) at the concierge desk. many of the others left a lot to be desired.. the hotel's centrally located, close to fast food restaurants, there's a 'pub' opposite, great Panamanian restaurants around the block and most importantly a 10-15 minute taxi ride to Albrook mall...another mall is within walking distance (half hour), there's a salon in back and the subway and bus stops are literally on the next street. the hotel itself is aesthetically pleasing and if you get one of the many expedia.com deals it's definitely worth the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel staff was great!

Posted Jul 18, 2014
Pros: Staff was great! local restaurants were within walking distance of hotel.
Cons: nothing to improve
Location: near local restaurants. Tinajas served typical foods and a traditional show if you choose to make a reservation for show. several other restaurants
Hotel staff was great! They were friendly and very helpful! Hotel was lovely and room was comfortable except for the humidity. The humidity is caused by the outside humidity in Panama and not by anything the hotel could do.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 3, 2014
Very nice hotel and excellent location, staff efficient but parking very small and uncomfortable.
5 out of 5
Recommended
for Everyone
by Bob from Florida

GREAT HOTEL IN PANAMA CITY, PANAMA

Posted May 25, 2014
Pros: Everything
Cons: Everything was clean and great service, no changes needed.
Location: Located next to everything.
Great Hotel Near Shopping, Restaurants, and Metro. The breakfast at the Hoel is "OFF THE HOOK" Great!! Service is good and the breakfast was FREE!! I will always stay there in Panama.
5 out of 5
Recommended
for Everyone
by maccy123456 from Manchester, UK

Excellent Value Hotel

Posted May 13, 2014
Pros: Excellent room, modern safe and television, good shower and very reliable wifi. The food is also excellent value for the quality.
Cons: Only two minor niggles really, the tiled floor in our room was dirty as it is not mopped clean, only swept and the shower drain blocked but was fixed.
Location: Location is very convenient - 5 minutes walking distance from Balboa Avenue waterfront and a multitude of convenience stores and restaurants nearby.
Booked this hotel for 10 nights and very pleased that we did. Good size room and bed, air conditioning is very modern, efficient, easy to adjust and quiet (the hotel is only a couple of years old I think). There is a small but very well equipped gym, and a small but quaint rooftop pool. If we come back to Panama again we will book this hotel again without hesitation.
5 out of 5
Recommended
for Everyone
by Scott from Wellington, New Zealand

Great Hotel in New Town

Posted May 9, 2014
Easily accessible to old town via taxi and short walk to new town shops and restaurants. Extremely comfortable and pleasant staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Nice hotel, great location

Posted Apr 28, 2014
Walking distance to nice restaurants, pharmacies, and the metro station. Good location. Well equiped gym.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 21, 2014
The hotel was nice. Rooms were spacious. Friendly staff.
2 out of 5
by m from mt

Ok

Posted Apr 17, 2014
The staff was excellent but the room smelt of mold and we felt uncomfortable walking in our own room bare foot. We also noticed hairs on the towels that we hadn't yet used
5 out of 5
Recommended
for Families
by Gordon from Mays Landing NJ

End to a Long vacation

Posted Apr 9, 2014
Pros: The Staff was great
Cons: I think i explain that before
Location: shopping is great and many diffrent resturants are near. Great Eco Canal tour
I love this Hotel the there is a few things that they can improve on 1 the rate the charge to pick you up at the airport i did't use it but when i asked about it (by Phone before i arrived) the cost was about $25 more then what i paid. But when i left for the airport i got a very good price.