Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by Steve from Kabul, Afghanistan

Good place to stay if you just need basic amenity

Posted Mar 3, 2014
Pros: As mentioned above, the serving staff in the dining room. Location of hotel was convenient to attractions in town.
Cons: Responsiveness of staff to requests for clean towels. Had to call quite a few times before someone picked up.
Location: Hotel Soloy is in Panama City's main hotel district. There are many shops and restaurants within a four to five block radius.
Recommended from past experience in living in Panama. Experience this time was a little different. Booked hotel for large convention. Hotel was quite busy and as a result, some things suffered. Wifi was rarely available - even at 2 to 3 am - number of access points needs to be increased. Rooms have no irons or ironing boards, usually a standard item in other hotels. Iron brought to our room leaked like a sieve, stained some of our good clothes. Lighting in foyer/closet area bad, could not see into closet to select clothing for each day's events. Incessant noise from nightclubs across street, noise from neighboring guests penetrated walls a little too easily. Parking was awkward, had to park two blocks down from the hotel and walk through some unsavory areas to get back to the hotel. Breakfast was excellent - good, traditional food served up by pleasant, professional staff. One of the waiters was a very nice older gentleman from the same part of La Chorrera as my wife's family. He was a sincere pleasure to talk to. Interaction with him alone made the stay at the hotel worthwhile. Check-in and check-out was a bit cumbersome as reception was a little unfamiliar with an Expedia prepaid reservation. Overall experience was pleasant. As far as hotels go, the Soloy is a bit above average. The adjoining casino I feel brings in a majority of their revenue, so they may not feel the need to be five-star with the rooms.
3 out of 5
for Getaway With Friends
by Harriett from Massachusetts

Posted Nov 25, 2013 on Hotels.com
Everything was good. Hotel staff was excellent. Problem. Minimal Internet connection
4 out of 5
for Families
by calvin from aruba

I love this hotel, we feel save at this hotel

Posted Nov 18, 2013
Pros: restaurant good, rooms very clean, staff of the hotel very nice personnel allways to help you
Cons: I thing you have to variety your breakfast
Location: the location is good
4 out of 5
for Everyone
by cruz from caracas

The food is good and accessible, near from mall

Posted Nov 9, 2013
Pros: All near from the hotel, beds are comfortable, clean towels and good quality
Cons: The restaurant closed more late
Location: Restaurant, popular stores, there are many taxis, church
At night we found a good and economic food in the restaurant
5 out of 5
for Business Travelers
by A verified traveler from Jamaica

close to shopping area

Posted Sep 28, 2013 on Hotels.com
My family and I have enjoyed our stay. The breakfast was great, and we were all be taken care of by Mr. Julian, who had assisted us during breakfast hour. Thanks again, Mr. Julian. The Hotel's employees are friendly, and so we are all planning to visit again before the end of the year.
2 out of 5
for Families
by Angela from Jamaica

Cnvenient location

Posted Jul 25, 2013 on Hotels.com
First to begin with because you didn't speak spanish thats a challenge. Some persons would still listen and try to understand but most persons to me did not seems to care, especially the persons who served up breakfast in the mornings. One boring room with a TV that you could not understand one think because its all spanish. Thank God for that one lady who worked at the information desk who spoke and understood english, (she was a life saver). Breakfast was disgusting. The hotel had a lot of "out of control" kids staying there probably for some event of the sort, (got no sleep or rest). The floors were dirty, the sheets on our beds were not changed in all our 12 days stay. All in all it was not the worst i have seen but it would not be highly recommended by me and its not worth the cost.
2 out of 5
by A verified traveler

ocassional traveler

Posted Apr 2, 2012
Shower head did not work in my room. Had tor report it befor action taken. Floors in room not carpeted, and bedside rug not provided.
1 out of 5
by A verified traveler from Canada

Worst hotel EVER!

Posted May 16, 2011
I have been to Panama many times and have stayed at many hotels,no words could properly describe this hotel.From the rude employees at the front desk to the filthy,moldy rooms this experience was a 0 on a scale of 1-10. I lasted about 10 minutes and then booked another hotel across town. The front desk did not look surprised that I was leaving so soon after arriving,it must be a regular occurrence.