Ratings based on 976 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Great service....facilities a bit sub par

Posted Jun 16, 2015
Pros: The staff
Cons: Drainage in the spa Set up in the rooms for services and follow up Asked about UFC fight and broken safe and no follow up Need an atm on sight
Location: Shopping and dining a must see
Drainage in the spa Set up in the rooms for services and follow up Asked about UFC fight and broken safe and no follow up Need an atm on sight
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice hotel close to everything

Posted Jun 16, 2015
Pros: na
Cons: na
Location: na
I had a great time and even greater experiences - from the hotel staff to the accommodations it was a perfect time.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great stay highly recommend

Posted Jun 14, 2015
Thank you very much hard rock for this great vacation, I'll be back soon.
Comment from Hotel Management
Jun 16, 2015 by GSVC, Hotel Management
Greetings Rock Star...Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 12, 2015
Nice hotel, good location. Many facilities such as the rooftop bar and pool. For interested there is a bar and casino nearby.
Comment from Hotel Management
Jun 16, 2015 by GSVC, Hotel Management
Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco CA

Hotel Hard Rock Panamá

Posted Jun 11, 2015
Great experience. Reasonable price, clean, great views, great service. Best hotel stay I've had in a long time. Everything you need: nice restaurants, great food, great spaces for relaxing, and great service.
Comment from Hotel Management
Jun 16, 2015 by GSVC, Hotel Management
Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back
4 out of 5
Recommended
for Couples
by A verified traveler from Panama

Nice place, nice view of the city

Posted Jun 10, 2015
Pros: The location, the restaurant and bars are all excelent.
Cons: Check in time should be improved, long lines.
Location: Beside a Private Hospital, and a Mall.
Nice place, nice view of the city, excelent restaurant, good food. Beutiful decoration all over the hotel.
Comment from Hotel Management
Jun 16, 2015 by GSVC, Hotel Management
Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back
3 out of 5
Recommended
for Everyone
by A verified traveler from Dubrovnik, Croatia

Hotel is nice, hotel staff needs improvements

Posted Jun 8, 2015
Originally we booked the hotel for 4 nights, but prior arrival to the hotel, we contacted Expedia to change my booking to 3 nights instead. The 4 nights were charged from Expedia before check in. Expedia confirmed that it was possible, but they could not reach the hotel at the moment and suggested that we should discuss it with the hotel staff upon arrival. Because of that I called the hotel prior arrival and sent an email to the reservations department and they told me that my request was possible. As soon as we arrived to the hotel, we told to the receptionist about our early departure and he confirmed that it is ok, that they have a room available for 3 nights…We stayed 3 nights and 4 days. However, the hotel staff managed to upset us 4 times. 1st day, we waited more than 15 minutes in the valet parking for our car due to technical problem to the elevator and we almost miss our tour excursion. 2nd day at the pool bar, when we tried to charge the drinks to our room account, the waitress told us that we have to pay in cash even do we deposit money during our check in, it took again 15 minutes to the waiter to clarify it with the front desk. During the same evening later, we had the same issue again in the steak restaurant, in 3 occasions the waiter and the restaurant manager came to our table that they could not change the bill to the account. After 20 minutes of waiting in the restaurant, we went ourselves to the front desk and the receptionist only said that it was a mista
5 out of 5
Recommended
for Everyone
by A verified traveler

AAA+++

Posted Jun 4, 2015
Super comfortable, good food, nice view excellent attention, is very complete!!!!!
Comment from Hotel Management
Jun 8, 2015 by GSVC, Hotel Management
Thank you very much for your kind review. We are thrilled to know that our quality of service surpassed you expectations. Hope seeing you back enjoying the show that never ends at the Hard Rock Hotel Panama Megapolis
5 out of 5
Recommended
for Everyone
by A verified traveler from Gdl

Hard Rock Hotel

Posted Jun 2, 2015
Pros: Las habitaciones son amplias , comodas y modernas.
Location: Tiene varios restaurantes y el bufete es excelente.
Es un hotel muy grande, con varios restaurantes y bares. Frente tiene un centro comercial y casino.
Comment from Hotel Management
Jun 30, 2015 by GSVC, Hotel Management
Brindar experiencias lindas y un servicio de primera es lo que hacemos mejor, y nos sentimos muy felices de que hayas podido disfrutar de eso. Agradecemos inmensamente tus valiosos comentarios y sin duda queremos tenerte devuelta en nuestro escenario.
5 out of 5
Recommended
for Everyone
by A verified traveler from P.R.

Nice hotel, great location, pricey taxi service

Posted Jun 1, 2015
Great hotel, friendly staff, except the taxi service. We where charged one day $10 to go to a place other taxis charge $3. We thought it was due to security. The next day they asked $13 for the same service. We walk down the street and got another that charged us $3!