Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hard Rock Megaopolis

Posted Mar 1, 2015
Fantastic stay except the music on the pool deck was consistently house, techno stuff. Hello... Hard Rock Hotel?!?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville, FL

Awesome hotel

Posted Feb 25, 2015
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Olbia

Super figo. In ottima posizione

Posted Feb 22, 2015
Hotel al Top sotto tutti i punti di vista. Spa bellissima, Palestra super. Disco Ok. Colazione esagerata. Camera molto grande e confortevole. Personale all'altezza. Promosso a pieni voti.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Beautiful hotel!

Posted Feb 20, 2015
Pros: The locale, the pool, I enjoyed the awesome night club at the top of the hotel, free entrance for guests :) free fast WiFi
Cons: I feel like my room could have used a bit more lighting.
Location: The Multicentro mall (beautiful) is right across the street, La Cinta Costera (a blvd, with a long stretch of palm trees and where Carnaval took place
I was close to the location where Carnaval was taking place. My room had a picturesque view of the city. I was very pleased with the Hard Rock Megapolis' staff and amenities.
2 out of 5
by A verified travelerfrom san pedro belize

Terrible reservations service

Posted Feb 18, 2015
Our international flight arrived a day late. Attempted to contact the hotel via phone. Their service broken. Till free number is a call service in the US and was not helpful at all either. Replies to email took over 24 hours. Attempted to get a credit for the first night that I was not there and to extend for two more nights. They would not give a credit for the first night. So I did not extend. I moved to the Trump Ocean Air. This place was absolute heaven. Beds at the Hardrock were just that, hard as a rock.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel easy access to transportation

Posted Feb 17, 2015
Great experience with the tours. Need to offer more sights to visits.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

Amazing Hotel

Posted Feb 12, 2015
Pros: Always fun to stay at
Cons: in room dinning
Location: Multiplaza Mall, Multicentro Mall (across the street), Cinta Costera to walk or jogg
Hard Rock Hotels are always fun to stay at. For my luck Ive always got an upgrade upon checking in and this time was no exception... a two room suite. There are just two things that didn't make this stay perfect... the handle of the swore door fell apart and I reported it two time and nothing happened. Then its in room dinning, the menu is sort of limited and with extremely "complicated" and over prepared food... I mean, everything is sooo big and greasy, heavy for having dinner before going to sleep, it always remembers me about a 100% USA menu. This Hotel is amazing, its always with lots of people at the bars, pool, restaurants, etc... not like the Trump Ocean Club (in Panama also) that is like a cementery. The steak restaurant served me the best "entraña" I have ever had, perfectly cooked meat with taste right on spot and well balanced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
It was perfect, the services and accomodation are very good! I want to come back.
3 out of 5
Recommended
for Families
by A verified travelerfrom Mexico

Nice hotel but not for vacations

Posted Feb 9, 2015
Pros: The staff attention is great, although they don't always find the solution.
Cons: Menu, food and more choices for dessert.
Location: The closets mall (Multicentro) has a lot of stores and restaurants closed, you have to go to Multiplaza for nice stores and restaurants.
Good place near the banking zone, not too many options for a nice dinner close to the hotel. The information about restaurants isn't updated, there is no Hard Rock Cafe anymore. The business zone isn't quite and you can't work more than 1-2 hours inside, you have to go to your room. Some HD channels on regular TV didn't have sound and almost every good movie was extra charge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 8, 2015
Nice hotel, nice spa, good restaurants It has everything close and the view from my room was good