Ratings based on 631 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was megamazing

Posted May 2, 2015
Amazing hotel in Panama with great service a must stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom la seyne sur mer

hotel a decouvrir

Posted Apr 28, 2015
Pros: les restaurants, l ambiance de l hotel
Location: a proximité du front de mer pour des balades ou le footing
hotel a ambiance musicale, et notre chambres au 35 eme etage avait une vue incroyable! On a adoré!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard rock panama

Posted Apr 28, 2015
If you are looking for hotel with night life this is the rite place. I enjoyed my stay and I was upgraded to the platinium VIP suit .... Tks hard rock
2 out of 5
by A verified travelerfrom Bogota

I was expecting more

Posted Apr 27, 2015
Pros: food
Cons: all the babies facilities and space to change the babies in the toilets
Location: could be nosily if you sleep close to the pool
This is a hotel NOT babies friendly at all. There are not facilities for babies. First to all, there are not space or tables for change the babies in the toilet of all the 67 floors and in any other place. Despite the fact of the nice facilities, this lack was a shock for us. If you are planning to bring your stroller…well, you will need to find the way to charge it in some place, especially to climb the stair to go to the mall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excelent location

Posted Apr 20, 2015
Easy access to shopping malls, Uruguay avenue and other amenities
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Well located

Posted Apr 19, 2015
Pros: Location
Cons: Management. Management should go to other tourist resorts in the area to learn how to treat the tourist. Try Iberostars hotels.
The Hard Rock Hotel is well located in Panama City, you can take a taxi to go everywhere. My only disappointment was the staff, they are not rude, it just they don't know how to treat the tourist. I think the management is the problem.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Exelente y genial

Posted Apr 19, 2015
Instalaciones temáticas típicas de un hard rock.. Juvenil y entrenido todas las comodidades y una cocina de primera
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto & Panama

You have to stay here .

Posted Apr 19, 2015
Pros: Everything , the lobby is amazing , everything everywhere , the best place in Panama
Cons: Nothing
Location: casino , shopping mall , cinemas , but everything you need is at the hotel
I have been to many hotels in Panama , The Hard Rock is the best place to stay , when you are in Panama , It will be the only hotel I book in the future, Don't book a hotel in Panama till you check out the Hard Rock , You will not be disappointed
Comment from Hotel Management
Apr 21, 2015 by Guest Services Assistant Manager, Hotel Management
What an excellent comment, thank you so much! We are flattered to read that you consider us the best place to stay. Please keep coming everytime you come to Panama, we will be more than happy to recieve you back again!
4 out of 5
by A verified traveler

nice hotel but..

Posted Apr 18, 2015
The lobby area is very nice.. elevators fast.. lots of security. Check in was a bit slow but we did arrive at 9am. Check out was speedy. Steak house food was fair. Sushi restaurant was average. Our group sat at the sushi bar and not one word in over 1 hour was said to us by the sushi chefs. There were other at the bar also and a few got up and left after 30 mins of waiting for someone. Only a few TV channels in English. Rooms were very dark. Very little lighting. The Shower was the best part of the room. Great water pressure and the large shower were perfect. Buffet was very good!!. Pool area was very sub par for a Hard Rock Hotel. If you meet someone outside the hotel and want to bring them to your room you must pay $100 hotel fee. Thats absolutely ridiculous. if your here on business then the Hard Rock is for you. If your here on vacation then there are many better options.
Comment from Hotel Management
Apr 21, 2015 by Guest Services Assistant Manager, Hotel Management
Thank you so much for taking your valuable time to describe your experience with us. We are happy to know that you enjoyed our decoration in our Lobby, our rooms and the breakfast at our Restaurant Bazaar. We apologize for the inconveniences that might occured during your stay, please keep in mind that our band is on constant rehearsal and that we will be passing your comment to the pertinent departments to make proper corrections as soon as possible. We are sorry to hear that you disagree with our policy of bringing a non-guest person to our rooms, nevertheless, we hope to have you back in an upcoming opportunity to deliver the rock star service we know you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good!

Posted Apr 17, 2015
Cons: The activities.
The experience was pleasant!! But the hotel need more activities for the guest.
Comment from Hotel Management
Apr 21, 2015 by Guest Services Assistant Manager, Hotel Management
We are happy to read your review. Thank you very much, we hope to recieve you once again in a near future. Nevertheless, we kindly invite you to approach to our Concierge team on your next stay so we can give you full information of the wide activities we have scheduled for all week long.