Ratings based on 513 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel besar near Metro Station

Posted Apr 14, 2015
Nice hotel and staff, there is a huge parking a lots of fun nearby.
Comment from Hotel Management
May 4, 2015 by René Páez, Hotel Management
Dear Guest On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. We will be very pleased to welcome you again during your next visit at Panama City. Best regards! René Páez General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Juan, PR

Nice location

Posted Apr 7, 2015
the staff act as a rookie, even the Manager, in the breakfast they have the worst organization I ever saw, tha Manager was cleaning tables, instead of organized the guest who came first.
Comment from Hotel Management
May 4, 2015 by René Páez, Hotel Management
Dear Guest Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed. Sincerely, René Páez Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Caracas

Nice hotel, good facilities, strategic place

Posted Mar 29, 2015
Pros: It's a pretty new hotel. All services are working great. Well located for business or shopping,rental car agencies are there and public transport easy
Location: Several good restaurants are walking by, so also some conventional shopping and casinos too
I was here for business, but this place could be also good if you come for a weekend or even with your couple.
Comment from Hotel Management
May 4, 2015 by René Páez, Hotel Management
Dear Guest, Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you were satisfied with the hotel I look forward to the pleasure of welcoming you again to The Hilton Garden Inn in the near future. Sincerely, René Páez General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Nice hotel but could use a little help

Posted Mar 25, 2015
Pros: The location is central to the financial district and has lots of restaurants nearby.
We arrived early and were not able to check in until later which we expected. Unfortunately when we arrived in the evening the room we were given had a king bed and a portable double bed as well, so furniture wise the room was quite crowded. We suspected that the room wasn't typically used. The room had a slightly abused look. The lampshade on the floor lamp was crumpled and the furniture looked a little warn. Overall the room was very quiet and comfortable.
Comment from Hotel Management
Mar 26, 2015 by Cristina, Hotel Management
Dear Victoria Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Good Choice

Posted Mar 12, 2015
Pros: Location. Restaurant. The roof top terrace (with whirlpool) gives great views of the city.
Cons: Getting ready for a refresh. The rooms and corridors looking worn but clean. Don't get me wrong - its a good choice but be aware.
Location: Its a big city so no ideal location for everything - this is a good compromise and easy to get the reasonably priced yellow cabs. (but negotiate)
Room a little tired but of a good size, clean and very comfortable. Staff helpful and friendly but be aware not everyone speaks English. Those that do couldn't be more helpful. Restaurant light,modern and serves good quality food at reasonable prices. Good location convenient for taxis for getting out and about. A few restaurants, bars and local mini markets within easy walking distance in a district where it is safe to walk out after dark.
Comment from Hotel Management
Mar 20, 2015 by Cristina, Hotel Management
Dear Mike Following your recent stay here at The Hilton Garden Inn Panama, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed most aspects of your visit and I have shared your feedback with all my team. I was sorry to hear about the english of the staff we are trying to make this better. I look forward to the pleasure of welcoming you again to The Hilton Garden inn Panama the near future. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Food

Posted Mar 3, 2015
The Food Was not To GOOD But other than that Ill go back
Comment from Hotel Management
Mar 11, 2015 by Cistina Brun, Hotel Management
Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. Regarding the food, we apologize for the inconvenience and we will make our best to make better. We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City. Best regards!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Summerville, SC

Good location in town

Posted Mar 1, 2015
Pros: Clean quiet rooms
Cons: Bar area is not convenient. No place to sit and relax with friends.
Location: Restaurants, casinos. In center of financial district.
Near by everything in down town PC. Convenient to taxi, walking, or Metro line. Solid 3 star. Good breakfast but pricy.
Comment from Hotel Management
Mar 11, 2015 by Cistina Brun, Hotel Management
Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City. Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel for a great price

Posted Feb 28, 2015
It was a very nice hotel and we got a great price for it. It's close to a metro station, and there is plenty of stuff nearby.
Comment from Hotel Management
Mar 26, 2015 by Cristina, Hotel Management
Dear Guest On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia We will be very pleased to welcome you again during your next visit at Panama City. Best regards!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Asheville, NC

A great bargain with an excellent location

Posted Feb 27, 2015
Pros: This was a typical Hilton Garden Inn exactly like you would experience in the US. Usually at least one person on the front desk was fluent in English.
Cons: At this price point? Nada.
Location: Good restaurants within walking distance or very short taxi ride. Also, good convience stores and a Rey's Supermarket in close proximity.
Check out the view from the hot tub on the 16th floor. A great view of the city and the Pacific beyond as well as the Calzado Amador. You could see the ships lining up to enter the Canal. If you walk a block away from the hotel to flag a taxi it will save you at least $5.00. However, if you need a minivan, check at the taxi stand beside the hotel entrance, ask for Audrey. She's very dependable.
Comment from Hotel Management
Mar 11, 2015 by Cistina Brun, Hotel Management
Dear Guest On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. We will be very pleased to welcome you again during your next visit at Panama City. Best regards!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville, Tn

Nice, clean

Posted Feb 26, 2015
Cons: Staff forgot to clean the counter in the bathroom.
Nice, clean hotel close to town center. Easy walk to Metro. Skip the breakfast, plenty of places close by. Easy check-in and out. Good price to value. Would definitely stay again.
Comment from Hotel Management
Mar 11, 2015 by Cistina Brun, Hotel Management
Dear Guest On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. We will be very pleased to welcome you again during your next visit at Panama City. Best regards!