Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Apr 14, 2015
REALLY NICE HOTEL. NEED TO IMPROVE IN THE ROOMSERVICE
by A verified travelerfrom lima
Easy access to the waterfrontPosted Apr 8, 2015
Pros: The steak house Chris and Ruth was amazing - best steak I have eaten and great service. I ate outside as the aircon was cool. Great coffee machine
Cons: I think in this day and age wi fi can be part of the tarrif and not an extra cost. Check the contents of the room to see everything is there
Location: Great walks along the front. Mall ten minute walk away. The Treehouse, great deli just behind the hotel. Attractions are short taxi rides away
On arrival three staff at the door but none offered assistance. Being my first visit I didn't know reception was on L2. There was a problem with my card so check in took a long time. Room was great but no robes, no complimentary water, no information booklets....
by A verified travelerfrom Wakefield Quebec Canada
Hotel Hilton very nicePosted Mar 18, 2015
Cons: No supplement for everything. Put furniture on the outside terrace.
Location: Wonderful situation right in the down town.
It is a little expansive and you would expect that its include parking, Internet, breakfeast. It is all a la carte and expansive.
for Everyoneby A verified travelerfrom Northbrook, IL
Our January 2015 stay at the Hilton PanamaPosted Mar 15, 2015
Pros: Central location, large rooms and bathrooms, Ruth's Chris steakhouse, casino next door, pool and poolside bar, and the gym.
Cons: What can be improved? Extra hooks in the bathrooms to hang towels and swimsuits and a ledge or shelf in shower for your shampoo and soap
We enjoyed the location - close to the Metromall and the Avenida Uruguay area, where some of the best restaurants and bars are. We enjoyed the casino next door. It was very good to us! The pool was relaxing. The poolside bar was great and the two bartenders who served us during our weeks stay gave excellent bar service. Your gym is amazing. Many hotel gyms in the states wish they were as nice as your gym. We just wish you had a couple more hooks in the bathroom so you'd have a spot to hang swimsuits as well as towels. Also, a shelf or ledge in the shower to put your soap and shampoo on would be nice so you don't have to keep them on the floor. But these inconveniences did not stop us from having a thoroughly enjoyable time and we can't wait to come back! Jerald M. and Richard P.
for Everyoneby A verified travelerfrom Miami Beach
Nice New PlacePosted Feb 27, 2015
Pros: Rooms are great. Lobby bar pool and gym are really nice
Cons: Train the staff better.
Location: Was there on business. Great location for me.
The hotel is nice and new. As is the case in many of the newer hotels, the staff is not trained as well as they should be. They really try and are friendly but you can tell they are not confident and can't answer questions. I would stay again. Gym is nice rooms great. Good location. Very nice pool deck. Also great lobby bar with a view.
for Business Travelersby A verified traveler
wonderfulPosted Feb 25, 2015
Pros: location, room space.
Cons: time to check in.
Location: good located
everything was perfect. The only thing is the time i spent during the check in. it took too long.
for Everyoneby A verified travelerfrom Brooklyn, NY
Couldn't have asked for more!Posted Feb 24, 2015
I was pleasantly surprised by the quality of the Hilton in Panama and extended my stay by 3 nights. The staff is very friendly and helpful, the rooms are clean, simple and comfortable. This is my new go to spot when staying in the city. I would recommend this to anyone and the price can't be beat!
for Everyoneby A verified travelerfrom Houston
Posted Feb 12, 2015
Pros: beautiful architecture, comfortable beds, good quality sheets. Large bright and modern rooms.
Cons: 1 staff training 2 staff training and 3 staff training- starting at the front desk to the serving staff at the breakfast buffet
Location: is walking distance to several restaurants, shopping mall, ocean front (no swimming, but beautiful view) near the historical old town- Casco Viejo
Front desk staffs, specifically Roberto, would benefit from customer service training. unfortunately my shower did not work, the TV did not work, all fixed in a timely manner. Do not use the hotel taxi, rates are 400% higher than yellow cabs or other hotel taxis
for Everyoneby A verified travelerfrom Bogotá, Colombia
Excellent OptionPosted Feb 10, 2015
Used to live in Panama before the Hilton opened so was very impressed with the rate and even thought I will get a very small room, but it was a very nice room with plenty of space for couple with a nice view of the bay (looking at you Waldorf Astoria). Only inconvenient is that the internet is not included... highly recommendable due to price, location and ammenities
for Everyoneby A verified travelerfrom panama
Nice hotel , Excelent beach viewPosted Feb 10, 2015
Pros: The confort of the rooms , location And wonderful casino
Cons: Not for the moment
Location: Perfectly located , near to the beach
New hotel, perfectly located, high quanty service the Room have Been confortable And immaculate