In-room safe, iron/ironing board, free WiFi

Reviews of Hotel Vía España

3 out of 5
Hotel Vía España
Via Espana y Martin Sosa, Panama City, Panama

Reviews

6.0
Rating 10 - Excellent. 18 out of 147 reviews" "
Rating 8 - Good. 47 out of 147 reviews" "
Rating 6 - Okay. 29 out of 147 reviews" "
Rating 4 - Poor. 22 out of 147 reviews" "
Rating 2 - Terrible. 31 out of 147 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s located very close to a bus stop and close to everything.
Stayed 1 night in Mar 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
XD
Stayed 1 night in Feb 2024

8/10 Good

Veronica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel rooms need to be clean and
The sheets was dirty, the bathroom bowls are ugly dirty looking and curtains has stains on it
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
I do like this hotel for 25 USD ! i had some beef with the staff, but somehow they needed it + x eventually ;) Some rooms are well equipped (with fridge, microwave, sofa, etc) and big bathroom. Air condition is working, there is parking. The hotel kitchen offers decent food !
Stayed 3 nights in Feb 2022

10/10 Excellent

Priscilla

Liked: Cleanliness, property conditions & facilities, room comfort
A home
The people working at hotel have all desires to make u feel good..they ask u for opinions , they are renovating all the place and they are friendly and take care of the guest..love to be there.
Stayed 16 nights in Dec 2021

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico
Stayed 8 nights in Dec 2021

4/10 Poor

Chiponery Deya Lewis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room I was offered smell like mold. Nice hot water supply. Friendly staff. But the rooms needed repairs. There was a huge spot on the ceiling which indicated water leak. Someone tried to access my room the second day I was there. The key to enter my room deactivated every night. I had to go to the reception nightly to get access to my prepaid room. SMH.😪😪😪😪😪😪
Stayed 4 nights in Dec 2021

2/10 Terrible

Pedro, La Asunción

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel. The online pictures show a simple yet clean room. I was shown 2 different rooms and the furniture was run down, beds were stained and with hairs, walls had humidity stains and the smell was stale. They offer free shuttle to and from the Airport but, when I arrived to Tocumen, the staff of the transportation company that provides the shuttle service told me that they were not working with this hotel anymore and had to pay for a taxi to the hotel. I asked for my money back and was told that I'd have to speak to the supervisor, who was not present and allegedly would not arrive until "later" in the day. Since I was on Panama for only a day, I did not have time to return to demand my money back or go to the police or any other authority. AVOID THIS HOTEL AT ALL COSTS
Stayed 1 night in Dec 2020

6/10 Okay

Vidya

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overnight Stay
The location of the hotel was in a part of town that is not extremely safe. There was ample parking in a lot nearby. Staff were friendly & check-in was a breeze. The size of the room was decent; hot water & water pressure was great. Wifi speed worked really well. Would not recommend for families or extended stay.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 11 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

JOSHUA

Liked: Cleanliness, staff & service
Budget hotel, fairly convenient
The hotel is not too far from the city center. Nothing special but a reasonable budget option. The staff are helpful and friendly. At least one of the staffers speaks English. There is a small restaurant next to the hotel, rather than inside it.
Stayed 2 nights in Jan 2020

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Needs upgrade in the rooms and persons speaking English
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good, friendly! When back will stay here again. The location is perfect!
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fast check in. Nice staff. Quite and clean place. I didn’t like the room completely because my toilet had no seat!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities
The elevator didn’t work the whole time so was there. I was also dismayed with tiny ants walking on the dresser surface.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice clean hotel. English/ Spanish speaking front desk. Yellow taxi was $20 from airport. And $6 hotel airport shuttle. Will recommend 100% to stay here
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to a Delta gas station and convenience store. There is a bus stop steps from the door. Santo Tomás metro station is around three blocks away. There are several places to grab a quick bite to eat along Vía España.
Stayed 2 nights in Jan 2019

2/10 Terrible

Augusto, Lima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel, no wifi,
Stayed 1 night in Jul 2018

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant and comfortable stay
A clean and comfortable hotel situated near to a main road. The staff are quite friendly & helpful although they only speak Spanish which at times caused a little bit of confusion when trying to ask questions. Good size room and comfortable bed.
Stayed 5 nights in May 2018

8/10 Good

Claudia, CDMX

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Totally recommend for business and pleasure, close to subway, buses, main avenues and business district
Stayed 2 nights in May 2018

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, room comfort
The hotel is a bit old, but the staff fantastic
Did change room 3 times, but the third time was a charm.
Stayed 14 nights in Jan 2018

8/10 Good

Ian, Florida, USA

Liked: Cleanliness, staff & service, room comfort
Nice and Economical
The staff was courteous and provided fast service The facilities were clean and functional for travelers.

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap room with a bed
Reserved two beds, was giving room with one, changed room and ac did not work, third time was good. Knew it was a cheap room really did not expect much, just a place to sleep.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
centralized hotel
Good hotel and not far from the center, was able to travel from the hotel to main roads to the city, road were not in the best condition but it was not bad too

6/10 Okay

Delano, Brooklyn, United States of America

Liked: Cleanliness, staff & service
Easy access to Corridors(Toll high ways)
For the commute of my trip was very convenient easy access to all doesn't matter what time of the day rush hour whatsoever, nerver got stuck on traffic jams.

8/10 Good

TDog, Universal

Liked: Staff & service
Excellent for the price.
Not a fancy place but excellent for the price. I had a 20 hour layover and PTY airport is freezing cold. The city center is far but free shuttle + inexpensive room = worth it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
bad

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
one night stand, ok
poor services, not even get water! not ice, not breakfast

4/10 Poor

louise, panama

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
we cancelled

6/10 Okay

Verified traveler

Airport shuttle pickup
If you book this hotel expecting reliable for real airport shuttle pickup, DO NOT. It's a joke. A shuttle bus and driver was found, but had to take someone somewhere stating he'd be back in 10 minutes. The airport is 18 KM from town, more or less depending on which part of town you are heading to. Why not take both people waiting so you don't have to come back to the airport, IF indeed he was planning on returning. I took a cab paying the normal $15 rate instead of waiting to see if he'd return. I don't think he wanted to go to town with just one person.

2/10 Terrible

DDD, shepherd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever!!Please! don't GO
Toilet wasn't working,there was urine on the bathroom floor from the previous guess,the room was full of waterbug & other insects,no frige,tv with limited channels..staff don't give a damm,parking lots is unsafe,AC is not power full..don't waste your time and pay a few extra dollars and stay at Veneto or Hotel Panama..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really bad. I don't recommend it. The air is horrible quality.

6/10 Okay

Amy, Los Angeles

Nice Stay
It was nice, simple overnight stay

6/10 Okay

Liang

Liked: Cleanliness

8/10 Good

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people in general very friendly,food ok,I found the city very clean, not the best place to do shopping expensive.

2/10 Terrible

Antonios, Chester, CT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excessive dirty, slept in my cloths !
Rooms and shower are very dirty, almost everything is broken or not functioning. Breakfast was a box of Cornflakes, overall disgusting ! My question is to EXOEDIA ! How can you permit to serve this hotel to your loyal customers ???

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
First of all shuttle is free just one way the othe
Reception not friendly no wifi only in lobby no buffet breadkfast free shuttle from airport to hotel i will never recommend this hotel no hot water

4/10 Poor

itor, HN

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
I not enjoy my stay in the hotel , hotel conditions were very poor, the breakfast offering was a shame.

2/10 Terrible

Ritza, North Brunswick, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally unclean and unsecured
Pleasant exterior and staff but rooms were unsanitized, toilet seat urine stained, towels dinge/discolor, comforter over previously slept on sheets. Door lock seems unsecured. Had to spend one night out four reserved due to late night.

2/10 Terrible

Katie, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Via Espana Is a Bad Choice
The stay was horrible. I reserved over Expeida and paid at the time I reserved. I got there and they couldn't find the reservation at first, then said that it wasn't paid for. They tied to charge me $80 when I had paid $50 through Expedia already. They finally gave me a room. It was unclean. There was hair in the shower drain. The toilet was dirty as well. There were no towels. I went and asked for towels and they said they'd bring them up. Three hours later I had to go ask again. They said that they were being washed and would bring them later. An hour later I had to go ask again and finally got one. They didn't give me any soap to use. The TV was static and didn't catch any channels. The bed frame was broken on one side. I could hear a couple in the next room all night long. The staff was rude and didn't try to help at all.

2/10 Terrible

Susan, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT WHAT THEY SAY
Hotel staff was very nice, and the location is good but I would NEVER stay there ever!!! The free shuttle is not free,a and only runs at certain times. And the hotel smells. I had a early flight so I asked for coffee since I could not get my free breakfast that was included. They said no, that I had to pay for the coffee, niiiiice... Not worth it!!! Go somewhere else. I did it for the free shuttle and that was not that free and they made me go 3 1/2 hours early for my flight for no reason, other than that there would be traffic on a Sunday, there was no traffic. Gross , don't go there...

4/10 Poor

Diana, Berlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel and airport shuttle not convenient
When I booked with my tablet the hotel was rated as 5 stars by the users, however the hotel is very old. The room that was assigned was without light in the bathroom, we couldn't close the window, the AC was old and a strong smell of humidity. When we complain at the desk the lady was very nice and upgrade our room to a suit. It was a bigger room, as well the bed and more clean than the other one. However, the new bed was full of long hair and the jacuzzi was falling apart. The airport shuttle is not available all day long from hotel to airport, it is only 4 times per day and they charge 2 dollars per person, we had to wake up very early to find the only time that fit to our flight departure time.

2/10 Terrible

Susan, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUYER BEWARE
It is all misleading. I booked because it said free shuittle, haha. You can't find it at the airport and the info desk there didn't speak english to help me find it (I know I am in their connttry but it's an infoformation desk) bilingual maybe.... So I had to pay for a cab. Then the hotel staff was very nice, but they do not speak english but we made it work. They took me to my room and the hotel smells like bug spray, and doors are ripped off of some rooms. The area is good but I went into a better hotel a block away Euro Hotel and it smelled like flowers & was so pretty. Then I went to book my free shuttle to the airport and there was a slight charge hummm again wheres the free, and only had certain times, so I had to get up at 4:00 to get to an 8 am flight. They are NOT wat they disclose. The area is nice but find a better hotel, this one seems like a love me 1 time kind of place. Oh and I left early so I was not able to enjoy the free breakfast so I asked if I could I get a cup of coffee, no food, for when I got up at 4 am , and they said no I had to pay for it. Niiiice!!!!! Don't do it!!!

2/10 Terrible

Susan, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T DO IT!!!
Although the staff was very nice, if you speak english, the website on hotels.com is misleading. The "free" airport shuttle shows if you know how to call in spanish. Then I asked to have them take me to the airport in the am which again the "free" shuttle cost me $2. I had to wake up 3 hours before my flight because they have set times, so I did not have a choice. And then I asked if I could get a cup of coffee since I would not be able to enjoy my "free" breakfast and they said NO, so they charged me for my "free" coffee. They area was near everything and the staff was as nice as they could be w/o speaking english, but the hotel was gross... I felt like it was a love me long time place. I walked down the street and walked into Euro Hotel and just the smell and look was beautiful, compared to my bug spray, doors off hindges, Hotel Espana I was in. Thank gosh it was an overnight, and I lived!!! I am surprised hotels.com would allow this type of false advertisement... Don't do it!

10/10 Excellent

Jahir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estacionamientos
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024