Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Ursula from San Antonio TX
Visit to PanamaPosted Nov 26, 2013
Pros: Everything, location, facilities,
Location: Visit the Panama Canal
Very nice stay at the hotel, loved our room, bar and restaurant were superb!
for Business Travelersby carlos from New York City
Business travelerPosted Oct 14, 2013
The service is bad, the finishes and furniture are outdated, the breakfast is not worth the high price, and the facilities are not oriented for business travelers.
for Everyoneby Damian from Florida
Almost a great hotelPosted Oct 11, 2013
Pros: Location, staff, views, rooms
Cons: Food, gym
Location: Great location and excellent view of city.
I stay at this hotel frequently but the last few times I have, the food quality (room service) has been declining rapidly. Out of 5 stars I rate the food a 2. I'm talking ice cream that has been melted and refreezed like 5 times, fruit platters with just two (bland) fruits etc. etc. The gym also needs updating and lacks good equipment. Trump Ocean Tower has the best gym I've seen in this city. The room is is very nice though and the staff are great.
for Business Travelersby A verified traveler
Posted Sep 16, 2013 on Hotels.com
Recommendedby Luis from USA
AmazingPosted Jun 27, 2013 on Hotels.com
I have to say that it was a perfect stay. I was there for business. They made it VERY comfortable. I will be staying there again. I used to use Hilton for all my business trips, but I think I will switch to Intercontinental for all my other stays. They were VERY helpful too, help me with the logistics of my return, I had meetings all day and had to rush to the airport.
for Everyoneby Juan from Miami, Florida
Quick overnight TripPosted Jun 25, 2013
I came to Panama on a quick business trip and arrived at the Hotel around 5 pm to check. After a brief reception sign up, I was given a key and off I went to fine I could not open the door. I tried many times but noticed something was locked from inside. I went back down and they got me another key but on a higher floor. They apologized. Went up and got into the room. Excellent views of the harbor. The room was large, everything was clean and comfortable. I was not feeling well so ordered room service and it was brought up in good time. My soup was actually hot. Well done!
for Everyoneby Adri from Trinidad & Tobago
Ocean View is the bestPosted Apr 8, 2013
Pros: The ambience from Avenue Balboa side
Cons: Would like more choices for breakfast
Location: Great location....easy access to many sight seeing places, business centre and Albrook Mall
The ocean view was great, peaceful and relaxing. Those who enjoy walking would enjoy this hotel. Plus it is a good walk to the old city....but have to pass through the fish market so be prepared for about 2-3mins of foul scent. I would still make the walk again though.
for Overnight Stay Before Destinationby experienced traveler from USA
Great locationPosted Mar 29, 2013 on Hotels.com
I had a great hotel stay. I was there for 2 nights. Hotel is a couple of blocks away from calle Uruguay, the main street for nightlife, dining, and some shopping. Also, if you are a runner, there is a running/biking/pedestrian pathway across the highway from the hotel. It is easily accessible via the pedestrian bridges. Go running early in the am or in the evening cause it is brutally hot there!
Recommendedby A verified traveler
Posted Feb 4, 2013 on Hotels.com
Breakfast was included, but they charged at the Bill. We have to talk to the front Desk to ajust the Bill
for Couplesby Nicky from Atlanta, GA, USA
Terrific views and locationPosted Jan 26, 2013
Pros: Buffet lunch
Cons: Slow elevators and not enough of them for 23 floors
Location: Great location fabulous views
Very pleasant stay. The staff worked very hard to please. lovely pool and pleasant public areas. Some furnishings in rooms could use a little updating. Would stay there again.