Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 18, 2013
for Everyoneby Jolie from SF, CA
Beautiful locationPosted Oct 31, 2013
The room was a little messy around the floor, but it was also comfortable. The room was conveniently located on the first floor which gave us easy access to the pool, etc. I thought the staff was okay. They weren't bad, but they weren't great either. Overall I enjoyed experience and would definitely return to playa tortuga.
for Shoppingby RJ from Louisiana
Posted May 27, 2013 on Hotels.com
The rooms are fine however ours had a mini fridge for decoration only - there was no way to plug it in where it was situated. The restaurant has an extremely limited menu and the quality of their offerings was mediocre at best. The hotel is a ten minute taxi ride from anything - we could never make connection with the free shuttle bus. The staff were friendly and helpful. Stay there - eat elsewhere.
for Couplesby Sandra S from Oakland, CA
Posted Apr 5, 2013 on Hotels.com
Conveniently on the beach for easy access, free kayak rentals and the pool lounge area is also nice. We didn't know the weather is opposite here than in Panama City, so it rained and was overcast most of the time which was disappointing but we still enjoyed it. We were there right after Easter (Holy Week/Semana Santa) so it was pretty dead, and more of a family resort. It's a short cab ride ($2/person each way before midnight) into Bocas town where all the shops and restaurants/bars are, but away from the noise if the town was raging. The room smelled a bit funky but I'm used to all Panama places being like that due to the humidity + AC + beachfront locations. Breakfast isn't very good but I was happy to have yogurt, scrambled eggs, fresh fruit and porridge just to get my day started.
for Everyoneby Mariela from San Jose, Costa Rica
Nice ocean-front hotelPosted Mar 27, 2013
The best hotel in Isla Colon. Rooms are comfortable and have a terrace looking at the see but the beach is suited to swim and the food is not great.
for Everyoneby A verified traveler from Panama city
Just normal but services not like 4 starts hotelPosted Mar 6, 2013
Pros: Ocean view nice
Cons: Nice view face to the ocean
Location: Bocas Del Toro
As a 4 starts hotel resort but no minibar in room, glasses, boil water, coffee machine. The shuttle bus driver asking Tips in cruel way... Receptionist attitude not really warm welcome guest
for Everyoneby A verified traveler
Good settingPosted Jan 8, 2013
Good staff and very friendly, but maintenance was a problem in our bathroom as the shower floor drain did not drain properly and air conditioner could not be controlled.
for Everyoneby MS from Florida
Island Paradise with an experience to match!Posted Jan 2, 2013
Pros: Pool, views, tiki bar
Cons: breakfast bar ran out of food and it was a long wait.
Location: excellent charming area
Very lovely setting, with alot today on site. Fantastic swimming pool, views are excellent and food is good.
for Familiesby Andy from San Salvador, El Salvador
Still my top choice for Bocas del ToroPosted Dec 30, 2012
Pros: Staff friendliness
Cons: No air cond. or hot water during power outages
Location: Still an unspoiled paradise - for the most part.
While it is immediately apparent that this hotel does not belong to one of the big name 4 or 5 star hotel chains, any one of those big names would seem out of place in a destination such as Bocas. The Playa Tortuga is probably the nicest of the area's hotels, but it still has the charm of the small budget operators, with most of the amenities you'd expect at the top of the line. The staff comprise the hotel's greatest asset. From Rodolfo, the head bell boy on duty who was at the airport offering free shuttle service to arriving guests, to the front desk clerks, the wait staff in the restaurants, and the pool attendants - all were very friendly and went out of their way to assist with any request. Just a few cons: Each morning of our 2-day stay, there was (no surprise) a power outage that lasted about 2 hours each time). The hotel's generators came on so the lights & TV worked, but during those periods, there's no hot water, air conditioning in the rooms, or fans in the main dining room. It was just one reminder that it's still a 'developing' country. Also - no drinking water given in the rooms or at mealtime. Bottled water was available only upon request at the restaurant bar for $2.75 each. There was a door near the front desk marked "Gift Shop", but lights were off, door locked and it was empty of any stock. No shopping available on site.
for Couplesby A verified traveler from Santiago, Santiago Metropolitan Region, Chile
Hotel's tour agencyPosted Dec 17, 2012
Pros: pool, shutle system
Everithing very good, but the tour agency which works in the hotel isn´t to reliable. Try not to pay him directly.