Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Great location -- Horrible Hotel

Posted Jan 31, 2015
I've lived in the 3rd world for over 15 years, I don't consider myself someone who complains. In fact, this is the first review I've ever made for any service. This place was complete CLOWN SHOES from top to bottow. It got to the point where it was LAUGHABLE - it was almost like a Vacation Movie. From getting the exact opposite of what we ordered, to being told they decided to change our order for us, to guys coming into our room in the morning to do snack bar checks while my wife was sleeping and then laughing about it when I complained. This hotel could not do anything right. Unless you are packing a serious sence of humor with you, the Plaza Paitilla Hotel Inn is not the place to be.
5 out of 5
Recommended
for Couples
by Andreafrom Mar del Plata, Argentina

Una muy buena opción

Posted Jan 24, 2015 on Hotels.com
La atención excelente. La ubicación muy buena.
5 out of 5
Recommended
for Families
by A verified travelerfrom Costa Rica

Posted Jan 23, 2015
Cons: Larger coffee cups in the room.
Location: walking distance to the Mall
It was a very nice Hotel, except the coffee cups were too small. The staff was very nice, they kept bringing up buckets of ice when we asked for it. Mini bar was very inexpensive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
My Production Manager stayed at this hotel. He was satisfied with his stay overall.
2 out of 5
Recommended
for Getaway With Friends
by Christophefrom Santa Clara, Panama

Aucun service

Posted Jan 15, 2015 on Hotels.com
La chambre n'était pas prête à 18h30, alors que la Check in est à partir de 15h00... Nous avons du attendre 1 heure pour avoir la chambre... Lamentable.
2 out of 5
Recommended
for Getaway With Friends
by Christophefrom Santa Clara, Panama

Séjour raté

Posted Jan 15, 2015 on Hotels.com
Nous avions envoyé un mail pour avoir une chambre avec vue sur la baie, nous avions reçu un mail de confirmation disant que ce serait le cas. C'était important car cette chambre étaient pour l'anniversaire d'un ami. Arrivé à l'hôtel, nous n'avions pas du tout la chambre prévue, elle n'avait la vue que sur un immeuble ! Aucun effort de la réception qui ne semblait pas très intéressée par nos problèmes...
2 out of 5
Recommended
for Couples
by Philip

This traveler left a rating score only Posted Jan 14, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by Sandrafrom buenos aires

muy bueno

Posted Jan 12, 2015 on Hotels.com
muy buena la atencion en especial el restaurant, la limpieza y el servicio.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by Daniele defrom joinville

boa dica

Posted Jan 3, 2015 on Hotels.com
Muito bom. Rápido. Sem stree