Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exellente customer services

Posted Apr 13, 2015
Very please with all personal ! Also great location !!
Comment from Hotel Management
Apr 14, 2015 by Maria Andrea Perez, Hotel Management
We feel much honored with your comments. Thank you very much for sharing your experience with us at Radisson Decapolis Hotel Panama. It was a pleasure to have you here and offer you the best service and attention and it is really great to know that we could actually be part of all these wonderful experience. We hope to welcome you back very soon again!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, Colorado

Amenities.

Posted Apr 12, 2015
Pros: It was clean, comfortable and seemed centrally located.
Cons: There could be more English speaking staff in the formal restaurant. We encountered only one person who spoke minimal English.
Location: We did not stay long enough to explore the area.
We were not aware that breakfast was included in our stay. We arrived late due to traffic problems coming into town. The front desk staff told us food was available in a pizza bar and formal dining room or sushi at the main bar. He didn't seem to know that dinner food was available in the pool area. We found out after having an appetizer in the formal dining room.
Comment from Hotel Management
Apr 14, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much for coming to Radisson Decapolis Hotel Panama and for taking the time to share your experience with us!! it was a real pleasure to have you here having fun with all the staff. We appreciate your comments and feel very happy to know that you could actually enjoy every little detail made just for you. Hope to welcome you again very soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Exelent hotel . Exelent breakfast . Good parking , and rate
Comment from Hotel Management
Apr 8, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much for coming to Radisson Decapolis Hotel Panama and for taking the time to share your experience with us!! it was a real pleasure to have you here having fun with all the staff. We appreciate your comments and feel very happy to know that you could actually enjoy every little detail made just for you. Hope to welcome you again very soon!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Posted Mar 30, 2015
Clean, friendly staff, free valet parking, close to everything ie, mall, hard rock cafe, 20 minutes from airport.
Comment from Hotel Management
Mar 31, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much for sharing your experience with us at Radisson Decapolis Hotel. It was an honor to have you home and offer you the best service and attention. Every little detail was made to provide you wonderful experiences during your stay in Panama City. Thank you very much for coming!! Hope to welcome you back very soon!!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Costa Rica

Couples

Posted Mar 26, 2015
Pros: The view from the 27th floor. The bedding. Free piñas coladas and water. Breakfast.
Cons: Pool area. Pictures on the bedroom wall.
Location: Metrocentro, Hard Rock Hotel, Majestic Casino.
We got a room´s upgrade with a beautiful view, on the 27th floor. The bedding was excellent!! Didn´t like the pictures on the wall. We got a $20 voucher to expend in piñas coladas and a bottle of water. Also Magestic casino tickets that we didn´t use. A free bottle of water in the room, and 3 complimentary small cookies (?) The room was quiet as we expected. The elevators were fast and safe, you have to use your room key to use them during the night. Love the architecture of the hotel! Breakfast was good. Fast check-in and check-out. The pool area is not nice, because there is a building under construccion that blocks the sun and the view.
Comment from Hotel Management
Mar 31, 2015 by Maria Andrea Perez , Hotel Management
WOW!! This is such a great new!! Thank you very much for coming to Radisson Decapolis Hotel Panama. For us, it was an honor to have you home and offer you such an excellent service and attention. Thank you very much for sharing your experience with us and for contacting our staff. We feel very happy to know that we could actually provide you great memories and we could also be part of them. Hope to have you back again very soon!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

Inexpensive suite

Posted Mar 25, 2015
Excellent service, hotel staff very respectful and attentive; awesome views and got a lot more than I expected.
Comment from Hotel Management
Mar 26, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much Ed, for contacting us in this opportunity to share your experience at Radisson Decapolis Hotel. It was a real pleasure to have you here and offer you such a great service!! We feel really happy to know that you could enjoy your visit through all the facilities we have to provide you the best experience ever., do not hesitate to come back home again!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Pleasant Hotel in middle of Panama City.

Posted Mar 23, 2015
Pros: Sushi bar, complimentary breakfast, and free ($20) drinks in the evening.
Cons: The pool was tiny, and located right next to the pool bar meant the music from the bar was overpowering almost any conversations short of yelling.
Location: Connected via an over street walkway from 3rd level to the Mall next door. And located in the center of Panama City, taxi accesses to anything else.
We spent 10 days at the hotel, and enjoyed almost every minute of it. The excellent sushi bar was convenient and world class. The complimentary breakfast was very nice. And the free (up to $20) drinks in the evening was a nice touch. The staff was friendly, courteous and professional at all times. The decoration are clean and fairly modern but beginning to look a little dated. The views on one side of the hotel are great, the other side, not so much -- just construction. The Pool was clean but rather small, and the main complaint with that was that it was outside, next to a pool bar, where the staff played very loud music, which stopped most conversations short of yelling. The overall feeling of the hotel is perhaps a bit better than standard hotels, with a staff that is almost always ready to help out any way they can. The WiFi signal in our room was acceptable, but the speed was slow, however connecting the laptop with a network cable directly to the wall data outlet improved the performance substantially. A note that our room contained artistic photographs of Panamanian native Indian girls wearing necklaces made of coins, and not much else, this may not be true of all rooms, but it was in ours. So, if you dislike looking at naked breasts (although reasonably artistic), you may want to ask the hotel staff to swap that out if you find them in your room. We didn't mind, but there may be people who would find that upsetting.
Comment from Hotel Management
Mar 26, 2015 by Maria Andrea Perez Sequera , Hotel Management
Thank you very much Jeff, for contacting us in this opportunity to share your experience at Radisson Decapolis Hotel. It was a real pleasure to have you here for so many days and offer you such a great service!! We feel really happy to know that you could enjoy your visit through all the facilities we have to provide you the best experience ever. It is great to see that you enjoyed your stay, our great location and the fabulous service we have. Our beautiful and comfortable rooms will be always waiting for you to come back and make you feel just like home. Your feedback is very important for us in order to boost our service and provide you better experiences in the future, so thank you very much for your comments and please, do not hesitate to come back home again!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ecuador

The worst reservation experience

Posted Mar 19, 2015
They never show a real interest about solve a problem with The reservation. The first day then recived my mail. I sent it four times. If thru do not want a offer do not show it.
Comment from Hotel Management
Mar 21, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much Amelia for taking the time to share with us your amazing experience in Radisson Decapolis Hotel. We feel much honored with your visit and glad to read your comments. We are very happy to know that we could actually give you such a wonderful stay with a great location and excellent service, full of good memories that will last forever. We hope we can have you back very soon so we can enjoy together another fantastic visit to Panama City!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Great hotel and location

Posted Mar 18, 2015
Pros: Great breakfast buffet! You will not find a better breakfast anywhere and is included in price.
Location: You have a mall across the street and taxis are at the door always. Never far from anywhere.
This was a good place to stay. Very central and price is excellent.
Comment from Hotel Management
Mar 21, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much Manny for taking the time to share with us your amazing experience in Radisson Decapolis Hotel. We feel much honored with your visit and glad to read your comments. We are very happy to know that we could actually give you such a wonderful stay with a great location and excellent service, full of good memories that will last forever. We hope we can have you back very soon so we can enjoy together another fantastic visit to Panama City!!!
3 out of 5
by A verified travelerfrom Texas

good location. Old room setup

Posted Mar 16, 2015
had some issues finding the iron and have it to work ok
Comment from Hotel Management
Mar 17, 2015 by Maria Andrea Perez , Hotel Management
Thank you very much for sharing your experience with us at Radisson Decapolis Hotel. It was an honor to have you home and offer you the best service and attention. Every little detail was made to provide you wonderful experiences during your stay in Panama City. Thank you very much for coming!! Hope to welcome you back very soon!!