Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel, but a bit isolated from the city.Posted Dec 3, 2013
There are no restaurants or mini markets within walking distance. Will have to take a cab for evrything. Having said that, the hotel environment is very relaxing and the staff is very helpfull.
for Everyoneby Nelson from Panama City
Nice hotel with disapointing servicePosted Nov 30, 2013
Radisson Summit is located at the heart of Panama Tropical jungle, with nice golf facilities abd well equiped rooms. However service at front desk is so poor and unprofessional that I rather prefer not recommending this place for your vacations. In the area there other better options, like the Gamboa Hotel & Resort.
for Everyoneby olmedo from Panama
Nice hotelPosted Nov 12, 2013
Excellent place, but the restaurant services is delayed
for Everyoneby A verified traveler
Excellent StayPosted Nov 2, 2013
Pros: Condition was very good..renovations visible. They work hard in preserving nature.
Cons: At times was difficult to find someone who spoke Englinsh, often times there were barriers to communication
Location: Very far from most things, taxi to the nearest Mall is $50 round trip. But great for relaxing and getting away. Nearby is the Summit Zoo and Gardens
Very good experience, since i'm a harsh critic (being in the hospitality industry. People in general are very friendly with the exception of a few bad apples. Immigration officers need to smile when greeting/welcoming tourists into the country (also spoke very little english). It was rainy season, so showers here and there but not all day. Tours desk was not always available (had to call), but when she came (Omayra) she was helpful and greeted us on our return from the tour. Our tour guides Antonio of Inside Panama and Archie From Tecal Tours were awesome. Our shuttle driver to the mall (Luis) was prompt on dropping us off but not on picking us up (repeatedly told us to be there at 3pm, he never came until 3:45pm and offered no apology. There was no wash cloth in the bathroom, when inquired, Front desk agent stated they were only for Suites but would have some placed there...it was never done until we inquired with the Manager the next day. The room cleaning service could be improved, empty lotion and bath gel were never replaced always had to ask BUT full bottles of shampoo and conditioner were given even when not empty. Pillows on bed were removed but never replaced while making the bDining staff were great. Kudos to Yeniva and Adolfo and Daniluis. Bartender Pablo was awesome. They were ver prompt. Different selection of fresh foods each day. Our other shuttle driver Durango was great, personable and friendly and our golf instructor Manager Ricardo was superb.
for Everyoneby Joe from Panama City
Excellent hotel to escape from city stressPosted Oct 29, 2013
Pros: Privacy and nice staff.
Cons: Restaurant and food offer.
Location: Excellent location next to golf course and green forest. Close to Panama Canal Area.
Nice hotel for families with kids, pool is perfect to have an eye on them all the time. Surrounding and view are awesome, natural sights, green forest, bird watching.
for Everyoneby Michael from Panama
Nice quiet hotelPosted Oct 21, 2013
Pros: Hotel was clean and comfortable.
Cons: Staff is really nice but service is EXTREMELY slow. Seems like we always had to be asking for something.
Location: Great location away from the city but not too far. There are a few hiking trails nearby.
Decided to book this hotel to stay somewhere away from city at a good price. The hotel is clean and comfortable but I believe they can more clear with what the hotel offers. One of the main things listed everywhere is a mini bar but the mini bar is available only upon request. Once you check in, then they install it in your room ( uncomfortable). Staff is nice but extremely slow it's unneverving, not the impression you want to give out of towners. Food was good but drinks were terrible. I was surprised to see they offered massage services (which aren't listed anywhere) but the massage was not good. Technique was awful. On the brightside, they had a short (1km) hiking trail nearby, pool was nice, and weather cooperated that weekend.
for Everyoneby Susan and David from Chicago, IL
Great tropical surroundings, but hotel needs helpPosted Sep 23, 2013
Hotel needs serious cleaning and needs staff education on basic service. Hairballs on carpet outside room all week. Vacuum?? Our bathroom was not cleaned and room smelled musty. Towels were changed though. The Three supposed restaurants they had the same mediocre food menu. Six staff members standing around and nobody filled water glasses, asked if everything was ok, or interacted with us at all...we were the only customers. Our shuttle driver rear ended another car and didn't ask if we were ok...he was thrilled he paid the other guy only $20 to settle. The "free" shuttle wasn't always free... seems they charged at will. Seeing toucans in the morning was cool, but we checked out two days early even though prepaid. We had enough of the high priced mediocre food, poor service, and dirty room. Stayed at TRYP Wyndham downtown, brand new, same price, much better breakfast also included.
for Familiesby A verified traveler
Posted Aug 29, 2013 on Hotels.com
for Familiesby Rikki from Alaska
Close to STRI tour.Posted Aug 12, 2013 on Hotels.com
VERY nice! We had to hurry at breakfast and get to our dock for SRTI departure. The staff was more than helpful in getting us in/out during breakfast. Super nice staff from check in to check out. Clean and the pool was amazing.
for Overnight Stay Before Destinationby Kathy from Alaksa
Perfect to come and go from the intl airport.Posted Jul 28, 2013 on Hotels.com
This is a very nice hotel. We had dinner late at the restaurant and the food was delicious. The staff are a little slow but that may just be the laid back attitude of Panama and we might be wound a little tight. The pool area is well laid out, very clean and really quite beautiful. It was just right for the last day of our fantastic trip to Panama. Definitely stay here on your way home.