Comfort Studio, 1 King Bed, Ocean View, Beachfront | Beach/ocean view

Reviews of Red Frog Beach Island Resort

4 out of 5
Red Frog Beach Island Resort
Isla Bastimentos, Bocas Town, Bocas del Toro, Bastimentos, Bocas del Toro

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 149 reviews" "
Rating 8 - Good. 42 out of 149 reviews" "
Rating 6 - Okay. 18 out of 149 reviews" "
Rating 4 - Poor. 6 out of 149 reviews" "
Rating 2 - Terrible. 1 out of 149 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We especially liked the boat excursion the hotel booked for us, with our Captain Arturo, we toured one of the Zapatillo islands, snorkeled, saw a few dolphins, it was the highlight of our stay. The staff was overall awesome, they picked us up in the golf carts, they were friendly and polite. The rest of the Resort was alright, the restaurants were fine. The whole experience was pretty laid back if you don't expect attention immediately you'll like it ok. The place is so spread out a bit, but it's overall walkable, it seems like they are spread a bit thin for staff. Not a swimming beach area really.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Red Frog Team on Oct 25, 2023
Dear Mr Tonja, Thank you for rating us, We’re glad you enjoyed your experience at Red Frog Beach Resort and hope to see you again soonRed Frog Beach Island Resort Team

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and bird life are spectacular. A beautiful place to stay. I would describe this property more like a housing estate than a resort though. A great place to get away from a hectic pace.
Stayed 4 nights in Aug 2023
Response from Red Frog Team on Sep 7, 2023
Hi Allison,Thank you for taking the time to review your stay at Red Frog Beach Resort. We are thrilled to hear that you had an exceptional and enriching natural experience during your visit. The island is known for its diverse wildlife, unique ecology, and beautiful beaches, and we are glad that you were able to enjoy all that it has to offer. We look forward to welcoming you back soon!Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Mario on Jul 14, 2023
Hola , estamos muy agradecido con su visita a nuestros Resort, fue un placer para nosotros de atenderlos y esperamos su pronta visita nuevamente.Saludos,

10/10 Excellent

Eitan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very nervous to stay here not knowing anything about it. It was an unbelievable and unforgettable experience. Definitely want to come back. The staff was incredibly nice and helpful. The island is a paradise, the resort is a luxury, well organized and beyond beautiful! Again: the staff is awesome!!!
Stayed 2 nights in Jan 2023
Response from Mario on Jan 27, 2023
Hi, Thank you very much for choosing us. It was a pleasure for us to serve you as you deserve. I hope to see you again in the future.Regards, Mario JonahResort Manager

6/10 Okay

ROBERT

Traveled with partner
Disliked: Amenities, property conditions & facilities
So, the first thing you should know is that this is really a real estate venture that is also operating as a bit of a hotel, using villas with individual rooms of the villa rented out separately. Maybe this is temporary until they complete the development and sell everything off? It shows in a variety of ways. Rooms are separated by a locked door, but it's a single door so you can hear EVERYTHING from next door. The pool area would be fine if the same group was occupying the whole villa, but the space around it isn't very wide so sitting by the pool, you're staring straight into someone else's room at quite close quarters. Food in the Rosa Restaurant is OK (and breakfasts are good), but it lacks any atmosphere because most of its business in the evening seems to come from people collecting take away food to eat in their villas (maybe they own them?). Better to walk along the public beach to the Palmar Bar and Restaurant - there's some Caribbean atmosphere and pretty good food which is better value too. Finally, don't even think about using the hotel's laundry service. It's hideously expensive! All in all, it was just OK. It could be so much better if only it were designed for the purpose for which it's being used......and for the price being charged, it probably should be.
Response from William Gutierrez - General Manager on Jan 11, 2023
Thank you kindly for your comments dear Robert.We have 3 different types of accommodations: Villas, Condo apartments and Jungle Lodges. For privacy and laundry, I would definitely recommend a full Villa (equipped with washing machine and dryer) instead of a 1bedroom studio with shared pool. We will review the description of the different accommodations to help our future guests make informed decisions.Thank you kindly for your comments from La Rosa. There are 2 nice additional options: 1) Palmar (great atmosphere and menu) and 2) Nachyo Mamas (beachfront only available for lunch)We hope to have the opportunity to host you again in the future.Saludos desde Red Frog Beach Island Resort

10/10 Excellent

Ted, flushing

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff do anything for you!
Stayed 1 night in Dec 2022
Response from Mario on Dec 12, 2022
Hi Ted, Thank you so much for choosing Us as a tourist spot, it is more thatn a pleasure to offer our best services to all the guest of Red Frog Beach Island Resort.Regards, Mario Jonah Resort Manager

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice —a few things to consider
Very nice place. Staff were very friendly and accommodating. Sergio and Enrique went out of their way to make sure we were comfortable. The villa was amazing — a lot of comfort in the middle of the jungle. It was spotless. I would have liked to receive more information about the villa before and upon arrival. No one explained to us where things were or what to do with trash, for example. You definitely need a golf cart if you want to move freely around the resort. I would have liked to know that food options are quite limited and we could have brought our own food to cook in the villa. We found the place a bit pricey for the level of service/amenities. We were particularly disappointed with the food and service at la Rosa restaurant. Nature is impressive! Upon arrival we saw red frogs and three sloths. We were able to see monkeys too. Overall, we really liked the peace and quiet and quality of the villas and we will be back better prepared and knowing that this is like renting a summer home.
Stayed 3 nights in Jul 2022
Response from Mario on Jul 21, 2022
Hi Jose Antonio, Thank you so much for your comment, we will apply a new form that is call pre arrival letter, there our guest will find all the information before they arrival and if they have any question , it will be a pleasure for Us to answer. Regards, Mario Jonah Resort Manager

10/10 Excellent

Paresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with everything you need for a peaceful and relaxing vacation. Will definitely be back again!
Stayed 3 nights in May 2022

8/10 Good

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Nice people. Gorgeous views, beach and pool. I would suggest more activities such as yoga, meditation, a gym, pickle ball courts
Stayed 3 nights in Apr 2022

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vey beautiful quiet place
Stayed 2 nights in Mar 2022

10/10 Excellent

Gaiane, Toronto

Stayed 17 nights in Feb 2022

8/10 Good

Marsel

Liked: Staff & service, property conditions & facilities, room comfort
The service was incredible and the food and drinks were great, but they charge you extra for cleaning your room and the pictures are a little misleading
Stayed 3 nights in Dec 2021

10/10 Excellent

Brad C.

Liked: Cleanliness
Jungle Oasis
We were greeted by the friendliest staff ever and that continued throughout our stay. The property was so beautiful and there was so much to do in terms of excursions or right there at the resort.
Stayed 2 nights in Nov 2021

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magical experience! We stayed in an oceanfront villa. The resort offered a great balance of privacy and amenities. A couple of their amenities were closed for maintenance but we still had a fantastic time and would return in a blink of an eye.
Stayed 4 nights in Nov 2021

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were informed our Jungle Lodge unit had A/C issues and we were upgraded to a Villa. The unit was clean and very spacious. However, the kitchen was very poorly furnished and what was included was not well-maintained. The knives were broken or very very dull and the dishwasher did not work. EVERYTHING else was wonderful. One suggestion I would give is to arrange a golf cart rental way ahead of if time if you think you need or want one.
Stayed 8 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation I’ve ever experienced
Stayed 1 night in Apr 2021
Response from The Team at Red Frog Beach Island Resort on May 12, 2021
Dear Guest, Thank you for choosing and trusting Red Frog Beach Island Resort for your vacation and for taking the time to share your feedback with us. It means so much when our amazing customers share their experiences. We are glad we were able to exceed your expectations! We hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath-taking property! The staff was wonderful. So helpful arranging boat taxis. We enjoyed taking the golf cart to Polo beach. We saw monkeys and sloths on the property. Ziplining staff were amazing. We had such a fun day. Thank you, Expedia for helping us when we needed to make changes. Love Expedia!
Stayed 9 nights in Apr 2021
Response from Red Frog Beach team on May 4, 2021
Thank you so much for staying with us and the nice review. We hope to see you back in paradise soon!

8/10 Good

Hazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Frog Beach Resort
Facility was great, Point restaurant was our favourite. Ricardo was just great and went over and above to make our lunches special. The other restaurant, the one by Tortuga Beach was not so good. Tried it once and elected to eat all our meals at the Point. Red Frog could have been much more helpful with our arrival though. Bertha Calvo emailed me that we should take Taxi 25 from Alimarante to Bocas Town and then call her upon our arrival. We arrived in Bocas Town OK and then called all three numbers Bertha had provided. All three were not being manned and said leave a message and they would get back to us. Not exactly a confidence booster. Not sure why she didn’t mention the office on Third street that we could have walked to. Things turned out Ok and we made it to the resort Ok but it would have been nice with a bit more info.
Stayed 3 nights in Feb 2020
Response from Red Frog Management on Feb 28, 2020
Hello Hazen, Thank you for your feedback. This is really important for us to improve our customer experience. Best regards,

6/10 Okay

Patricia, Mapleridge

Property was ok , only complain we had I book a one bedroom honeymoon suite which I thought was on the beach .instead we got a 3 bed room villa 15 minutes walk to beach when we questioned they said we were up grated I guess there was nothing left on the beach
Stayed 5 nights in Feb 2020
Response from Red Frog Management on Feb 26, 2020
Hello Patricia, Thank you for your feedback, this is something we take seriously in order to improve our services and customer service. Please know, that our team advised you with the correct information, our honeymoon suite is also a hillside accommodation (15 min. from the beach walking) the same as the villa we upgraded you to. Our beachfront accommodations are always the first to be rented every season. If one were available our team will have been more than happy to change your reservation to a beachfront room without hesitation. As our guests' satisfaction is our main goal. Again, thank you for your feedback and sorry for any inconvenience. Regards, Red Frog Management.

10/10 Excellent

lamber, Salem, Oregon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter loved it. Her own private pool. No bugs like rest of Bocas area. Plenty to do. Great food at good prices.
Stayed 1 night in Feb 2020
Response from Management on Feb 18, 2020
Dear Lamber, Thank you for your positive feedback. We appreciate your taking a moment to share your comments with us and are super happy to hear your daughter enjoyed her time at the resort! Hope you can visit soon again. Regards, Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront....distance from amenities was a bit much. Dryer didn’t work. Otherwise overall it was very good.
Stayed 6 nights in Jan 2020
Response from Red Frog Management. on Feb 1, 2020
Hello! Thank you for your feedback. We have shared your comments with the director of the property. Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovey property, very nice staff, nice there was a store on site for provisions. Great transportation from the airport . Golf cart rental is a must .
Stayed 4 nights in Nov 2019
Response from Red Frog Management on Nov 24, 2019
Hello! Thank you for your feedback! Hope you can visit us soon again. Regards, Red Frog Management

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the private pool was unique and the service was excellent.
Stayed 3 nights in Jun 2019
Response from Red Frog Management on Jun 14, 2019
Dear Guest! Thank you for your positive feedback! Hope you can visit us again soon. Regards, Red Frog Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from The Team at Red Frog Beach on May 1, 2019
Thank you!

10/10 Excellent

KT, Rapid City, SD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for four nights and had an excellent time. We stayed in one of the jungle lodges so we had a full kitchen and washer/dryer as well as a stunning ocean view. We made sure to buy groceries in town, but also ate at both of the restaurants on the property. The resort also helped us set up several excursions. The only thing we didn't like was the spa. Overpriced and it didn't seem like the lady knew what she was doing.
Stayed 4 nights in Apr 2019
Response from The Team at Red Frog Beach on May 1, 2019
Thank you for your review and feedback. The Jungle Lodges are in a small village on the hillside with some great views. The Villas also have great views and some villas are located on the beach. About 30 excursions to choose from.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2019
Response from The Team at Red Frog Beach on May 1, 2019
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Red Frog Management on Apr 24, 2019
Hello! Thank you for your feedback!

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Aweful food on all levels. Beach can’t swim because of rips. Best part is riding in golf carts and enjoying the landscaping and views from up high. Houses are nice, very cookie cutter. Go stay at an eco lodge if you want to really experience bocas.
Stayed 2 nights in Apr 2019
Response from The Team at Red Frog Beach on May 3, 2019
Sorry about the food - the new restaurants were being set up with new chef and new menus in April 2019...it will be better next time you are back. Waves are larger during surf season December to February. We do have kid pool, hot tub and off the back of the resort it is glassy water 365 days of the year if you want to SUP or go kayaking. Remember that we are one of the few places that has a nice beach in Bocas. We do have our Jungle Village as an option that receives a lot of international press. What most of our guests like about staying here is that everything is here: beaches, pools, wildlife, nature trails, tours, spa, zipline, incredible nature and the National Park that you can hike into to go to stunning Beach (North Beach Outpost is a must)!

8/10 Good

Rahul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort
Lovely island, really beautiful and peaceful. The property was very spacious and comfortable, and fantastic being right on the beach. Two main disappointments were the quality of the kitchen facilities and daily cleaning in terms of the accommodation, and the grocery store on the island has a very limited food selection e.g. no meat, only snacks. But overall very nice place to stay for a few days
Stayed 4 nights in Mar 2019
Response from Red Frog Management. on Apr 11, 2019
Dear Rauhl, Thank you for your feedback. We will address your concerns to our resort director. This will help us improve our services and market variety of items.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Red Frog Team on Apr 11, 2019
Dear Guest, Thank you for your feedback. Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Island Paradise on earth. What a gorgeous resort, I cannot say enough good things about the Red Frog. The villa that we stayed in exceeded our expectations. Absolutely stunning. I would come back to the Red Frog resort in a heartbeat.
Stayed 4 nights in Mar 2019
Response from Red Frog Management. on Apr 11, 2019
Dear Guest, Hope this message finds you well. Thank you for your positive feedback. Hope you can visit us in the near future again. Regards,

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Red Frog Management on Apr 11, 2019
Dear Joran, Thank you for your feedback. Regards,

10/10 Excellent

Shirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island paradise
Amazing!! Great for kids. We ziplined through the rainforest and saw lots of monkeys and sloths. We even saw the little red frogs. The villas were amazing and very comfortable. I would definitely recommend staying here and would love to return to this resort in the future!
Stayed 5 nights in Mar 2019
Response from Red Frog Team on Mar 27, 2019
Dear Shirah, Thank you for your feedback. Hope you can visit us back soon. Regards,

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Frog is truly a picture perfect place! We are already talking about when we can come back. The staff was very sweet and helpful. Breakfast and dinner at La Rosa was delicious.
Stayed 4 nights in Mar 2019
Response from Red Frog Team on Mar 27, 2019
Dear Corina, Thank you for your feedback. We hope to see you back soon. Regards,

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019
Response from Red Frog Team on Apr 11, 2019
Dear Guest, Thank you for your feedback. Regards

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beaches and activites available. Nice spot to bring friends and family!
Stayed 3 nights in Feb 2019
Response from Red Frog Management on Mar 5, 2019
Dear Guest, Thank you for your feedback. Hope you can visit us again soon. Regards, Red Frog Management

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We stayed at villa5 and it was simply amazing! The staff, the restaurants, the beach... I have zero complaints. Would move there if I could! Great food and honest people.
Stayed 6 nights in Feb 2019
Response from Red Frog Management on Mar 5, 2019
Dear Mariana, Thank you for your feedback! Glad to hear you had a great time at Red Frog. Hope you can visit us again. Regards, Red Frog Beach Management

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful finger villa. Beach is spectacular and quiet. Restaurant is maybe a 4 and quite expensive.
Stayed 3 nights in Jan 2019
Response from Red Frog Management on Jan 18, 2019
Hello Daryl, Thank you for your feedback. We will send it to our property director to better serve our guests. Regards,

10/10 Excellent

Nicole

Great stay and value. Private Villa, private pool, great food, full kitchen.
Stayed 4 nights in Nov 2018
Response from Red Frog Management on Nov 27, 2018
Hello Nicole, Thank you for your feedback. Hope you can visit us again! Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Red Frog Management. on Oct 24, 2018
Thank you for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Red Frog Management. on Oct 24, 2018
Thank you for your review!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Red Frog Management. on Oct 24, 2018
Thank you for your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Dating Naked resort
Generally staff were great. They found us a sloth and drove us around in golf carts. The resort is a bit too remote though and the jungle villas are too far from the restaurant.
Stayed 3 nights in Sep 2018
Response from Red Frog Management on Sep 21, 2018
Hello David, Thank you for your feedback. We are working really hard on bringing forms of transportation within the resort for faster access to our common areas. Regards, Red Frog Management.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It is a very nice property with an outstanding setting. Restaurants are very basic and it is difficult to walk anywhere after a rain shower.
Stayed 3 nights in Aug 2018
Response from Red Frog Management. on Aug 22, 2018
Thank you for your feedback. We are working really hard to have the roads completed in order to make transportation inside the resort better.

10/10 Excellent

Marguerite, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jurassic Park meets Fantasy Island! This is a remarkably beautiful property nestled in the jungle and on one of the most gorgeous beaches in the world. Our villa was beyond our expectations, spacious and equipped with everything we could possibly want, even a full-size washer and dryer and our own dunking pool. We saw several sloths right outside our door and on the paths to the beach and restaurants, exotic birds and even a rascally monkey scurrying back into the jungle behind our house. The staff could not be friendlier or more fun to hang out with. Food was fantastic and drinks...oh boy! Service was impeccable. We did not want or wait for anything. If you want a private, spacious home away from home, this exclusive, residential community of ocean view homes, with two restaurants, a bar and pool "beach club", and an expansive private beach is for you. The homes are spread apart to maximize the open feel of the wild. Just on the other side of the property is the public side of the beach with a little more action for those who want it.
Stayed 6 nights in Jul 2018
Response from Red Frog on Aug 8, 2018
Dear Marguerite, Thank you for your positive feedback. Gald to hear you were able to enjoy our natural island ambience to the fullest! Regards,

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panamanian Paradise
Our stay was awesome. Staff is very friendly and they are definetly there to help you in any way they can. The Villa was so clean and beautiful. This isdefinetly a Panamanian Paradise. Food was a little expensive and gourmet, it tasted good but we were looking for traditional food from Bocas or Panama. This was not a big deal, we enjoyed the food any how.
Stayed 2 nights in Jul 2018
Response from Red Frog on Aug 20, 2018
Dear Arlene, Thank you for your message! Hope you can visit us soon again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of heaven in Panama
Amazing beach for rest and relaxation! Private plunge pool at each villa as well as a full kitchen (and full house for that matter!)
Stayed 3 nights in Jun 2018
Response from Red Frog on Aug 8, 2018
Dear Linda, Thank you for your positive feedback! We appreciate having you at the resort and hope you can visit us again soon. Regards,