Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, Oregon

Very convenient access from Tocumen Inter. Airport

Posted Aug 16, 2014
Pros: The shuttle service to and from the airport...timely! And, the security....posted guards. Definitely enjoyed the tropical landscape and orchids!
Cons: I think for Panama, they had it pretty much together!
Location: Location was definitely a selling point, especially for us or late arrival travelers. Nothing available outside the premises...just the highway.
Reservation staff was very polite (spoke English), and they had my reservation right there...no hassles! Hotel overall was very clean, friendly, nice and comfortable atmosphere. The dinner menu I felt was a little short on variation...i.e. better or more options. The buffet breakfast was varied and presented more options...that was good.
2 out of 5
by A verified traveler from Montana, USA

Airport hotel layover

Posted Aug 13, 2014
Pros: Room was clean.
Cons: Customer service... Lots of excuses, but not very proactive towards guest services.
Waited 45 min. for shuttle, and ended up taking taxi. Hotel shuttle drivers were sitting in lobby when I arrived. Received wake-up call 1 hr. before I had scheduled it. No elevators.. and long walk if your room is in the back of hotel or upper floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Agua Dulce Ca.

My dinner was just terrible and cost $25!!!

Posted Aug 9, 2014
Pros: The rooms were well appointed and the beds and linens were very nice.
Cons: Better food service in the inside restaurant would be a plus.
I had the bbq prawns. They were over cooked to the point of burned! The baked potatoe was my only choice and was served with about two table spoons of sour cream. There was no sour cream or butter offered as an extra amount. I was never checked on again after the meal was served. My strawberry margarita was served with salted rim and I was not asked if I even wanted salt. Who serves strawberry margaritas with salt? Panama?? I would surely tell my friends NOT to eat at this hotel! There was a dead cockroach on the floor of our room. No biggy, better dead than alive, right?
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente.

Posted Aug 8, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Goog location. Close to the airport

Posted Aug 8, 2014
Location: Perfect for overnight in Panama City intead of the Tocumen Airport.
Good location, less than five minutes to the airport
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Kind convience

Posted Aug 8, 2014
Great staff all around and early flight was no problem...
5 out of 5
Recommended
for Everyone
by A verified traveler

Free airport shuttle

Posted Aug 6, 2014
We choose this over and over again b/c of the free shuttle to the airport. The restaurant is also very good. We like that there is a fitness room and love the spa water in the lobby. While the wifi works well by the pool and in the restaurant, our experience is that it is quite slow and weak in the rooms. Also, the previous tropical decor is much preferred over the contemporary decor that is now in place.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Very Good Airport Hotel

Posted Jul 28, 2014
I stayed at this hotel because of an overnight layover. I have to say for an airport hotel, this exceeded my expectations. Hotel is a 5 minute drive from the airport. There dining and outdoor areas were very nice. Staff was very friendly and helpful. I got a voucher for a free drink and breakfast. If I wasn't so tired from my flight, I would've check out the casino. The room was basic but clean. I liked that I had my own patio with table and chairs and could sit outside. I took the free shuttle back to the airport in the morning and did not have any problems. Overall a great experience and I would highly recommend this hotel if you have an overnight layover.
3 out of 5
Recommended
for Everyone
by A verified traveler from St. maarten

Super easy reach of Tocumen Airport

Posted Jul 27, 2014
Pros: The room had a very comfortable bed, very clean, nice bathroom
Cons: Welcome drink voucher - no restrictions noted on voucher but I had to pay for a vodka tonic as was NOT included.
Location: Only stayed overnight
Overall was good but staff could definitely be friendlier. The welcome drink voucher did not stipulate any choice restrictions but I had to pay $5 for my vodka tonic as that was not included. Would have selected a glass of wine, which was included had I known.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to airport.

Posted Jul 23, 2014
We just needed a place to rest our heads but found this paradise. The hotel was lush and well appointed. The rate was so reasonable and included a shuttle to the airport and breakfast. We had fun playing with the lawn chess set.