Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Nice For The Price

Posted Feb 23, 2015
Pros: Décor, pool area, restaurant
Cons: a/c in room does not run without key card in slot. Not allowed to take buffet food to room.
Location: Great place for a layover or next day airport connections at Tocumen.
The front desk crew was nice and helpful, bilingual (English/Spanish). Rooms were reasonable for the price. Bell hops were friendly and helpful. The shuttle to/from the airport was a big plus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Carnival time

Posted Feb 19, 2015
Pros: The rooms, the grounds
Cons: Check in without waiting, not cancelling room key before check out. proper itemised bill that makes sense, the restaurant should not be under room ser
Location: Free shuttle to malls. Near airport so not near Panama sights
We have stayed several times and like this hotel, however this time, due to carnival, it seemed to be full of people on an all inclusive deal and had a DJ all day. The DJ was very good, but the pool was absolutely full. We arrived from the airport at 2.40 from the free shuttle and when we went to check in were told we had to wait 20 minutes until 3 and then everyone has to queue. The following two days we observed that people were checking in whenever they turned up, even in the mornings. So why did we have to wait? Also, for the first time in all our stays, our room key ceased to work at 9.30 am, hours before check out, and we had to get one of the cleaners to let us in. This is a nice hotel with lovely rooms and a great pool. The free shuttle is excellent, and although we did not use it this time, we have used the free shuttle to the mall as well. Hopefully if we stay again it will be back to normal and a pleasure to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chile

Good hotel, well located by the airport.

Posted Feb 17, 2015
Pros: quite, friendly
Cons: Massage very expensive.
Good restaurant, good unexpected free breakfast, good shuttle service from and to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conviently located near the airport

Posted Feb 10, 2015
Comfortable beds. Nice shower. Rooms a little dated.
1 out of 5
by A verified traveler

Terrible

Posted Feb 10, 2015
Pros: Nothing
Cons: Everything, they better close that hotel
Location: Bad
Terrible, please don't publish this kind of hotel. Is one of the worse hotel I been in my life
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Idéal pour relaxer a l'arrivée ou avant le départ!

Posted Feb 7, 2015
Pros: L' aménagement extérieur(jardins, piscine) Proximité de l'aéroport
Cons: Service aux tables.
Location: Bon endroit pour relaxer la veille d'une envolée ou encore, a l'arrivée avant d'entreprendre une visite du Panama. Rien a proximité
Hotel a 10 minutes de l'aéroport. Tres bien aménagé, belle piscine, propreté impeccable. Avons bien mangé au souper comme au déjeuner (inclus) Bon service de navette. Prix pour consommations et repas un peu élévés!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Canada

Very close to the airport

Posted Feb 7, 2015
Pros: Proximity to the airport
Free shuttle service to the airport every half hour. Very nice buffet breakfast in the morning included with cost of the room. Make sure that you ask for a "garden view " room. The pool view rooms are very noisy because of the bar next to the pool that plays very loud music late into the night!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Closest to PTY

Posted Feb 2, 2015
This is the perfect place to rest up before you leave panama. Free welcome cocktail, breakfast and nice room amenities
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel close to the airport!!!

Posted Feb 2, 2015
Pros: Easy to get
Well in moments, when we need a resting close to the airport... good options!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

2015 stay before returning home

Posted Jan 30, 2015
Pros: The whole décor, the pool courtyard, the staff.
Cons: nothing I could recommend.
Location: we stayed because we were flying out next morning and very close to airport and had a free shuttle.
This was a great place to stay. The staff were amazing. The rooms were clean and the bed was so comfortable. Loved the pool courtyard area and having lunch at the H2O Bar. Complementary breakfast was good, but the complementary drink at the bar when we got there was unexpected but so much appreciated after a long drive. Thank You.