Ratings based on 576 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Sep 16, 2014
Pros: Pool, landscaping , poolside restaurant, rooms.
Cons: Better training for the hotel in understanding the needs of the guests.
Location: Close to the airport.
We visit panama about 4 times a year and stay at Riande before our flight. We love the landscaping , the pool , and the rooms are tastefully done. The breakfast buffet in the morning is always delicious. We usually try to eat dinner at a restaurant before we get to the hotel because we feel the service and the lunch/dinner menu is always disappointing. Check in was a breeze however check out was a different story. We ended up waiting 25 minutes in line and there was only 2 people in front of us. There were 2 people working at the front desk and they were looking after 1 couple. This is unacceptable in a hotel that is clearly there for people travelling! The sad part was I had already prepaid and just needed to return the key and advise them of our departure.
2 out of 5
by A verified traveler from Bocas Del Toro, Panama

Never Again

Posted Sep 10, 2014
Pros: When i Left
Cons: Everything
Location: Only thing going for this hotel is the close proximity to the airport but if they don't run the shuttle on a schedule you'll be waiting quite a while.
Arrived and the staff where not very helpful. The room was right at the end of the hallway. The food was terrible had ceviche which had a bad odour. it was disgusting. Toilet didn't flush. when you shower the water backs up. I ask for some help at 6:00 am with my luggage no one showed up so i waited till 7:00am but i called numerous times and they said they where coming. after dragging my luggage to the lobby nobody said good morning or anything i had to ask another quest if he was waiting for the shuttle as well he said yes for almost an hour lucky for him a taxi showed up and left for the airport.I live in panama and i always stay a couple days in the city before i go home, so please don't waste your money on this place spend the money for a shuttle and go into town there are a lot of hotels that treat you better then this place. Very disappointed Thanks Sascha
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

The place to stay if flying out of PTY

Posted Sep 8, 2014
This hotel is the only one near Panama City's (Panama) main airport. It is a good quality hotel with a nice restaurant, pool, bar & grill, and souvenir store. They have a free shuttle service to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Nice Hotal

Posted Sep 2, 2014
Pros: Pool
Cons: I don´t thing so
Location: Well it is in a great place for my near mall
This is my second time and again it was great. Room were nice an the thing I like the most was pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, Oregon

Very convenient access from Tocumen Inter. Airport

Posted Aug 16, 2014
Pros: The shuttle service to and from the airport...timely! And, the security....posted guards. Definitely enjoyed the tropical landscape and orchids!
Cons: I think for Panama, they had it pretty much together!
Location: Location was definitely a selling point, especially for us or late arrival travelers. Nothing available outside the premises...just the highway.
Reservation staff was very polite (spoke English), and they had my reservation right there...no hassles! Hotel overall was very clean, friendly, nice and comfortable atmosphere. The dinner menu I felt was a little short on variation...i.e. better or more options. The buffet breakfast was varied and presented more options...that was good.
2 out of 5
by A verified traveler from Montana, USA

Airport hotel layover

Posted Aug 13, 2014
Pros: Room was clean.
Cons: Customer service... Lots of excuses, but not very proactive towards guest services.
Waited 45 min. for shuttle, and ended up taking taxi. Hotel shuttle drivers were sitting in lobby when I arrived. Received wake-up call 1 hr. before I had scheduled it. No elevators.. and long walk if your room is in the back of hotel or upper floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Agua Dulce Ca.

My dinner was just terrible and cost $25!!!

Posted Aug 9, 2014
Pros: The rooms were well appointed and the beds and linens were very nice.
Cons: Better food service in the inside restaurant would be a plus.
I had the bbq prawns. They were over cooked to the point of burned! The baked potatoe was my only choice and was served with about two table spoons of sour cream. There was no sour cream or butter offered as an extra amount. I was never checked on again after the meal was served. My strawberry margarita was served with salted rim and I was not asked if I even wanted salt. Who serves strawberry margaritas with salt? Panama?? I would surely tell my friends NOT to eat at this hotel! There was a dead cockroach on the floor of our room. No biggy, better dead than alive, right?
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente.

Posted Aug 8, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Goog location. Close to the airport

Posted Aug 8, 2014
Location: Perfect for overnight in Panama City intead of the Tocumen Airport.
Good location, less than five minutes to the airport
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Kind convience

Posted Aug 8, 2014
Great staff all around and early flight was no problem...