Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chelan, WA

Nice hotel close to the airport.

Posted Mar 4, 2015
Pros: closeness to the airport with convenient shuttle service
Cons: a shuttle to the nearby mall would be helpful to those with the time to go shopping.
Location: Being close to the airport with a shuttle is a major selling point that we enjoy.
We stayed in a very nice room with very good beds and everything was clean and tidy. We enjoyed the restaurant as well as the outside eating and bar service in the evening. The shuttle to and from the airport was quick and reliable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jamaica

Estuvo interesante

Posted Mar 3, 2015
Optimo para poder regresar hotel cómodo y bna atencion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom RJ, Brasil

Closest hotel To The airport.

Posted Mar 1, 2015
My Family and I had a 9 hour conection flight and decided TO book this hotel to relax a little. We were pleased about everything. I would definetly recomend it to a friend.
2 out of 5
by A verified travelerfrom Indianapolis

Would never stay here but it is only Airport Hotel

Posted Mar 1, 2015
Pros: The Shuttle service is free and on time - the driver was helpful the nicest staff we encountered.
Cons: Get a new restaurant / cook / servers.
Location: The airport is a long way from the city, this is a place to sleep before an early flight. If you arrive late you can take a taxi to any hotel.
Bring something to eat as there are no restaurants near by and the hotel restaurant food is AWFUL waitress was surly. We have stayed at this hotel on two occasion and the food was bad both times, what we had on the plane was better. We did not have the complimentary breakfast. Our room appeared clean till I walk across the floor bear foot and my feet felt the grit. The pool is a nice size and pretty but dirty. The landscaping is nice. The room was bare bones, instead of side tables there are cement boxes. The bed was very comfortable. The shuttle service is every 15 minutes even at 4am and was on time.
2 out of 5
by A verified traveler

Posted Feb 28, 2015
This hotel has one thing going for it. It is the only one near the international airport in Panama City. The shower drain was clogged. The room lighting was so bad it was impossible to read. The refrigerator didn't work. I would never stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Nice For The Price

Posted Feb 23, 2015
Pros: Décor, pool area, restaurant
Cons: a/c in room does not run without key card in slot. Not allowed to take buffet food to room.
Location: Great place for a layover or next day airport connections at Tocumen.
The front desk crew was nice and helpful, bilingual (English/Spanish). Rooms were reasonable for the price. Bell hops were friendly and helpful. The shuttle to/from the airport was a big plus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Carnival time

Posted Feb 19, 2015
Pros: The rooms, the grounds
Cons: Check in without waiting, not cancelling room key before check out. proper itemised bill that makes sense, the restaurant should not be under room ser
Location: Free shuttle to malls. Near airport so not near Panama sights
We have stayed several times and like this hotel, however this time, due to carnival, it seemed to be full of people on an all inclusive deal and had a DJ all day. The DJ was very good, but the pool was absolutely full. We arrived from the airport at 2.40 from the free shuttle and when we went to check in were told we had to wait 20 minutes until 3 and then everyone has to queue. The following two days we observed that people were checking in whenever they turned up, even in the mornings. So why did we have to wait? Also, for the first time in all our stays, our room key ceased to work at 9.30 am, hours before check out, and we had to get one of the cleaners to let us in. This is a nice hotel with lovely rooms and a great pool. The free shuttle is excellent, and although we did not use it this time, we have used the free shuttle to the mall as well. Hopefully if we stay again it will be back to normal and a pleasure to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chile

Good hotel, well located by the airport.

Posted Feb 17, 2015
Pros: quite, friendly
Cons: Massage very expensive.
Good restaurant, good unexpected free breakfast, good shuttle service from and to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conviently located near the airport

Posted Feb 10, 2015
Comfortable beds. Nice shower. Rooms a little dated.
1 out of 5
by A verified traveler

Terrible

Posted Feb 10, 2015
Pros: Nothing
Cons: Everything, they better close that hotel
Location: Bad
Terrible, please don't publish this kind of hotel. Is one of the worse hotel I been in my life