Ratings based on 267 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.6 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 26, 2013
by adriana from bogota
Posted Oct 14, 2013
for Everyoneby A verified traveler from Monterrey, Mexico
OkPosted Oct 5, 2013
It was ok and not excellent or pleasing because the phone did not work, we didn't have a hair dryer o enough soap... The service was so so, but the food was good, and the beds were ok...
Nice location, low quality food and servicePosted Oct 2, 2013
Pros: The beach
Cons: Cleaniness in the room and the quality of food
Location: El valle de anton
Im not comming back, the food wasnt ok, poor quality
by TOMMY from ny
ROYAL DECAMERON BAD EXPERIENCEPosted Sep 25, 2013
Pros: just to see the sea
Cons: almost everything
Location: good location, closer to the beach
Bad quality drinks and food, internet expensive and always bad, front desk the worst experience in my life, a lot of kids, um polite visitors
for Couplesby A verified traveler
Posted Sep 12, 2013 on Hotels.com
for Familiesby DJ from San Francisco, CA
Nice hotel, family inclined. Excellent food.Posted Aug 13, 2013
Pros: Amenities and food.
Cons: Customer service; most of the staff seem unfriendly.
Location: Accesible beach, sorrounded by nature. To explore around you either need to rent a car, hire taxi services . Tours are pricey.
Overall a very good hotel. Food is excellent with a lot of variety. Pleasant place for family, child friendly.
by Rick from Guatemala
Beautifull place close the beach, but too hugePosted Aug 11, 2013
Pros: The reserved restaurants, the gardens, some pool stations, the beach, beautiful sand and a quiet ocean.
Cons: Maybe the pool stations need more quality of sound music for a best tropical ambient
Location: Wonderful place near ecologic atractions, there are boats ride, waveruners, kayaks, banana ride, horses ride at the beach, discoteque bar at nights
Lot of guests and the Hotel staff everytime is tired and angry for that they are not friendly specially at the buffet restaurants. The guests visiting the hotel are all kind of persons somebody good persons but somebody are people without education with kids playing everywhere dispousing food at the floor and don't respect the order in the rows for to take beberages in the pool station bars, but the place is beautifull the beach, the sand and the sea wonderfull, the pools and restaurants are very confortables. I think that the Hotel need be divided in two parts: one cheap with the old installations and the oldest rooms with the actual staff and the other part with more stars of status, more expensive but in the most new installations with rooms remodelated and attending with a new staff more calified and friendly given more quality of service for guest who are loking for a best category hotel & resort.
by Luis from Orlando, Fl.
Service From undevelop country.Posted Aug 1, 2013
Pros: Swiming pools were good.
Cons: Buffet.Go to other countries. Copy from Punta Cana or Cancun !
Location: Hotel is too far from Panama City .
The beach current is dangerous. The food is terrible. Just 3 choices of meat. Too much salad . Unpleasant stay overall.
for Everyoneby Lauren from San Francisco
On the beachPosted Jul 26, 2013
Pros: Location and surroundings were very nice.
Cons: The service. I got the impression that the staff was annoyed all the time.
Location: Not much to do nearby. It's 1.5 hours from Panama City.
It's a nice resort right on the beach. The beach is very nice. Most of the staff left a lot to be desired. There were a few stand outs, but at a resort like this, I don't expect it to be a pleasant surprise when a member of the staff does their job without looking annoyed.