Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Paulfrom Ecuador

Posted May 4, 2014 on Hotels.com
Food was ok, not a big deal. Pool area has an amazing view and landscapes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Apr 21, 2014
Nice hotel close to the beach, good food and pools.
2 out of 5
by silviafrom guatemala

Not liking the "all inclusive"

Posted Apr 20, 2014
We just got back from our 5 night stay at this hotel. Staff I'll say lacks customer service One day no one cleaned our room!!!!! Food was bad and they waited until everything was over to start filling up the shafers again In various occasions they ran out of things completely The only food I can recommend is the one served at the 3 reservation requested restaurants Overall I thing they are not prepared to handel big crowds
4 out of 5
Recommended
for Everyone
by Kenfrom Seattle

Nice place to relax for couple of days.

Posted Apr 13, 2014
This is a nice hotel near Coranado. I have stayed here a couple of times and always find the staff to be very friendly and helpfull. Its all incusive and the free flowing drinks outweigh the average food at the buffet. There are 2 other good restaurants but they require a reservation that can be difficult to get. The hotel sits right on a long stretch of sandy beach and i always go for a morning swim before breakfast. All things considered its good value and i will definitly return. Thanks for everything Kaylae!
4 out of 5
Recommended
for Everyone
by Danafrom Chicago

Nice beach far form airport

Posted Apr 5, 2014
Pros: The staff was very pleasant and accommodating.
Location: Tours. Do not rent a car…very difficult to drive to the hotel and there are not many street signs.
The hotel was very well maintained and the hotel staff were very accommodating. We planned a trip for mid March hoping for a spring break getaway. On the map the hotel appears close to Panama City, but it is really a 2.5 hour drive away from the airport. The hotel is secluded on the beach with no restaurants or real tourism around. Great this that this hotel is all-inclusive! March is considered the slow dry season for the country, which mean that many activities and tours that are normally offered weren't at that time because of low enrollment. The three restaurants that require reservations were not available everyday and the steak house was only open on Saturdays. On Friday and Saturdays the hotel fills up with many locals, and those are the days when excursions and activities are available.
3 out of 5
by A verified traveler

Nice hotel. Staff need training / managing.

Posted Apr 5, 2014
Hotel is in great shape. Food is very good. Waitresses need training. Not very attentive. Where is the management to make sure they are doing their job? English skills were poor. Is that why they were too shy to ask if we wanted a drink? Or a second cup of coffee?
3 out of 5
by NLacayofrom Panama city

Not so all inclusive

Posted Apr 1, 2014
Pros: The beach and the pools
Cons: - Hire more staff. - Don´t try to make your money by not giving the guest the All Inclusive experience
We have stayed in many All inclusive resorts all over the world and this hotel was not a very good experience. There was only 1 person serving the bar at the pool and there were lines of around 10 people at all times waiting to get something to drink. We wanted to get some fruit or something to eat for our 2 year old at around 10:30 AM, not possible. The breakfast ended at 10AM and the pool restaurant didn´t open until 11AM. The check out is at 12PM so no lunch. In other All inclusive hotels we have stayed, you check out of the room at 12 but they allow you to stay and have lunch, not here. The don´t allow you to check in the hotel before 3PM, so basically if you go for the weekend not worth it!!!
4 out of 5
Recommended
for Families
by older couplefrom Toronto, Ontario

all inclusive resort on the beach in Panama

Posted Mar 16, 2014
Pros: location was not too far from city - about 1 hour drive. staff were so friendly and always helpful, especially front desk and at the buffet.
Cons: room is terrible for the price, shower is limited to one spray position (very narrow), room is small with no sitting area.
Location: n/a - there did seem to be a good kids program
Expected a much better product than we got. Room was small, promised rain-head showers are non-existent, food while plentiful is not all that great and there is little variety. that being said if you are willing to stand in line to make a reservation each day the Mediterranean restaurant is very pleasant and the salad bar fresh and varied. the steakhouse/BBQ by the ocean - best setting and should be best food was not open at all during our one-week stay. the gym and spa are good for a resort location. the weather of course is perfect day in and day out. the pool is noisy and there are only two small pools of the 7 or 8 small pools (they are all linked) that are deeper than a foot. in one of these you wage war with the swim up bar, the volley ball games, and the pool aerobics. Beach is nice.
5 out of 5
Recommended
for Everyone
by miguel

Beautiful hotel with plenty of good food and drink

Posted Mar 16, 2014
Pros: Everything specially the Japanese food and show.
Cons: water activities.
Location: Nothing to do near by. right by a beautiful white sand beach.
some of bartenders (ladies) need bartender training, margaritas tasted different depending on who made it We had a great experience. The Japanese food and chef were terrific. In the morning I reported the elevator for not working but there were no signs posted to instruct guest to use the other elevator.
4 out of 5
Recommended
for Everyone
by Travelling Frogfrom Edmotnon,AB Canada

First time to Panama

Posted Mar 15, 2014
Pros: The cleaning lady we had did an exceptional job.
Cons: The cleanliness of the beach and more tour options from the resort as the resort is about 1.5 hours from Panama City.
Location: There were all kinds of excursions from the hotel but were very limited as to when they would occur and most required a minimum of 10 persons.
The actual facility was very nice, the beach was very disappointing, there were cigarette butts, broken plastic glasses, dead fish parts that smelled. We spent two hours on the beach and decided the rest of our vacation would be spent by the pool instead which was cleaned every day, etc. Not sure why they aren't maintaining the beach as they had umbrella, nice lounge chairs etc. We were also disappointed that the tour to the canal only went on Saturday's and they weren't willing to entertain a private excursion, as we were willing to pay to see this as this was one of our things we wanted to do while in Panama. The food at the resort was good to great. Mexican was excellent. Lots of variety. There were the usual resort activities and the entertainment was hit and miss.