Ratings based on 444 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Great room junior suite. Was upgraded because used Expedia to book reservation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany/Miami

Nice Hotel, but pool too crowed, not to much sunfr

Posted Jan 7, 2015
Pros: see above
Location: nice restaurants, good food
friendlly stuff, good breakfast parking facilities okay, pool too small
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Omsk, Russia

Terrible check-in

Posted Jan 6, 2015
Stayed 4 times: every time the check-in takes min 30 min...
2 out of 5
by A verified travelerfrom C

Disappointed!

Posted Jan 5, 2015
This hotel fell well below our expectations. We've stayed at other Trump properties but sadly this one missed the mark. No hot water, always had to ask for towels, very odd room configuration, and lack of timely housekeeping tested our patience. Never will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Toller Aufenthalt

Posted Jan 4, 2015
Unser zweiter Aufenthalt in diesem tollen Hotel. Die Lage ist toll und es gibt keinen Verkehrslärm. Service am Pool etwas überfordert, da Hotel über Silvester voll war.
2 out of 5
Recommended
for Everyone
by A verified traveler

Good location , but disappointing room condition

Posted Jan 4, 2015
Pros: View, swimming pools
Cons: Room condition, air conditioning with very bad smell
Perfect location with amazing view on the panama bay but the condition of the deluxe room was disappointing. Air conditioning was terrible with an awful smell , we finally decided to turn it off and open the window. No rollaway bed were available upon our arrival despite our request at the time of the reservation so our children had to sleep on the floor with some blankets . Food in the hotel restaurant was quite good but expensive . Breakfast buffet was very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Great staff, a few glitches

Posted Jan 2, 2015
The room was spacious and comfortable. My shower temperature gauge did not work however, which wasn't a huge problem since the temp was warmish, but when I asked to have it fixed it took them 2 hours to get someone to repair it--not an ideal way to spend vacation time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rooftop Deck

Posted Dec 18, 2014
The best view of Panama City is from the rooftop deck that soars above all other buildings providing an aerial view! !!
2 out of 5
by A verified travelerfrom USA

Hotel off the downtown core

Posted Dec 14, 2014
Ok experience with the highly hyped hotel chain. Need to take shuttle bus to the nearby mall, but the last bus is 5pm which is too early for dinner.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Green Bay, WI

Beautiful view of Panama City and the ocean front!

Posted Dec 12, 2014
Great service from the staff....especially at Tejas restaurant! There were many small surprises during our stay that helped exceed our expectations.