Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from sydney

Never going back to the trump again!!!

Posted Aug 24, 2014
I made the mistake of leaving a suitjacket behind. Just to have it sent they charged me 115 Us but actually overcharged me 250 US instead. They have been rude on the phone and have been constantly hanging up on me. It has been the biggest mission to get one jacket sent to my next hotel and countless pricy phone calls. On this alone id never recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from PR

No beach near the hotel

Posted Aug 10, 2014
It's a great hotel. Service and host very well trained and gentle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Hotel

Posted Aug 1, 2014
Pros: Well situated clean and comfortable.
Cons: Nothing
Location: Close to all amenities. Courtesy bus hourly to points of interest
Well situated with attentive staff. Nothing too much bother.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Excellent hotel with great staff. Our room was large and very clean. The pool was beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Good hotel

Posted Jul 28, 2014
Great hotel minus a few quirks with the room. Had to change room twice due to AC not working and shower not draining. Otherwise great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Pros: The design of all facilities. Beautiful.
Cons: Service at the pool need to be revised and probably changed
Location: Location is wonderful. Very close to several shopping malls
In general very good experience. Hotel is quiet and comfortable. Service at the pools zone is terrible. Very poor and bad attitude of employees
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but not prepared for World Cup

Posted Jul 14, 2014
Location: There wasn't too much within close walking distance. A bit far out.
Hotel was good. What we expected. What was a bit surprising though… We stayed there during the world cup quarter-finals. The games were not available in the rooms. We then went to the pool area, where there was a small TV by the bar, standing room only. The game was being streamed through the internet and it kept freezing. This was a bit surprising because earlier in the day we were in the Old Town and shabby apartments and small bars had a game on their TVs yet the Trump could not get it?!?! We, therefore, went to one of their competitors the next day where they did have numerous TVs and over 500 people spending money in their bars. The only other comment worth noting is that it was a pain to keep having to wait and take the elevator for just one floor - the floors that had the pool, the restaurants and the check-in had no stairs between them.
3 out of 5
by A verified traveler from madrid

Staff

Posted Jul 4, 2014
All the staff was as slow as a broken down snail; checking in took one our
5 out of 5
Recommended
for Everyone
by mike from miami

Posted Jun 16, 2014
Gorgeous property with great service. Excellent price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendship

Posted Jun 12, 2014
We choose that hotel for three couples ( friends) to discover panama together and was the best selection , the rooms were excellent and my favorite thing the view from the best bed ever.