Front of property

Reviews of Valle Escondido Wellness Resort

3.5 out of 5
Valle Escondido Wellness Resort
Boquete, Boquete, Chiriqui

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 166 reviews" "
Rating 8 - Good. 42 out of 166 reviews" "
Rating 6 - Okay. 20 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 2 out of 166 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with all amenities. Lovely to stroll and great food. The staff were extremely helpful and courteous.
Stayed 1 night in Apr 2024
Response from Reservation Manager on Apr 7, 2024
Thank you for your review! We're thrilled to hear that you enjoyed our excellent location and amenities. We strive to provide a lovely atmosphere for strolling and offer delicious food options. Our staff takes great pride in being helpful and courteous to ensure your stay is exceptional. We appreciate your kind words and hope to welcome you back soon!

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, incredible massages, very friendly staff.
Stayed 3 nights in Mar 2024
Response from Reservation Manager on Mar 30, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your experience at our property. We hope to welcome you back soon!

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The staff were SO nice. The food was great. We are vegan and vegetarian and there were more options than we thought possible here to eat. The gym was great and the golf course was neatly kept. We met some great people and can’t wait to return one day!
Stayed 5 nights in Mar 2024
Response from Reservation Manager on Mar 8, 2024
Dear Amanda:Thank you for your positive feedback! We're delighted to hear about your great experience with us. Your satisfaction is our top priority. If you have any further comments or suggestions, feel free to reach out. We look forward to serving you again soon!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the views and quietness. It felt like being in another country other than panama. Loved the dinner and breakfast. Beautiful property
Stayed 1 night in Jan 2024
Response from Reservation Manager on Jan 12, 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed the breathtaking views and tranquility of our property. It's always our goal to provide a memorable experience that transports guests to a different world. Your appreciation means a lot to us, and we hope to welcome you back soon for another beautiful stay.

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, quiet and serene. Great location to walk into town. Splurge for the rooms on the river. Good food, helpful staff. We golfed and went to the spa. Would highly recommend it. We will be back.
Stayed 6 nights in Aug 2023
Response from Reservation Manager on Aug 18, 2023
Thank you so much for taking the time to share your wonderful experience at our resort! We're thrilled to hear that you had an amazing stay and enjoyed the quiet and serene atmosphere. We're honored that you would highly recommend our resort to others and that you're already considering a return visit. We can't wait to welcome you back and provide you with another exceptional experience. If there's anything specific you'd like to share or any way we can further enhance your stay in the future, please don't hesitate to let us know.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and excellent attention
Stayed 2 nights in Feb 2023
Response from Reservation Manager on Feb 28, 2023
Dear ValerieThank you for staying with us, it is always a pleasure to welcome you. See you soon.

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
Amazing
Stayed 1 night in Feb 2023
Response from Reservation Manager on Feb 12, 2023
Thank you so much for taking the time to leave us a feedback. We hope to see you again soon!

8/10 Good

Thania

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Reservation Manager on Mar 7, 2023
Thank you for your rating and for choosing our Resort to stay during your visit to Boquete.

10/10 Excellent

Karim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property with manicured gardens. Abdul at the reception was an excellent help. The only thing we observed is that the rooms might need a bit of TLC….retain furniture, upgrade lights etc. Overall a very comfortable 2 nights.
Stayed 2 nights in Dec 2022
Response from Reservations Manager on Jan 6, 2023
Thank you for sharing your experience and your kind words. Your comments help us to improve those details that will make your stay much more pleasant.

10/10 Excellent

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute must romantic place TOP class service!
I can't even begin to explain how magical and perfect this place was. From the urban scene in Panama City, Panamá Province, Panama, I surprised my little tribe with our next stop in coffee country: Valle Escondido Resort, Golf & Spa. in the mountains of Boquete, Chiriqui Province, Panama! I knew it would be nice cause I did a ton of research to find the right place, but from the wedding anniversary private dinner on our own terrace by the river that runs through the place and finding a very hard to get hold of bottle of Ron Abuelo Centuria on extremely short notice to the stay, staff especially Abdul, FOOD, the ambience, the ARCHITECTURE, and customer service even after we checked out were EXCELLENT! 1 to 5 stars they deserve 10! We were sorry to leave but wouldn't be able to get our money back from the next place with a cancellation less than 30 days lol. Abdul almost made me cry with the wedding anniversary welcome in our room, he really went above and beyond he's amazing! And someone surprised us with more years the next day, I can't tell if it was staff or the owner who Whatsapp-ed me personally with well wishes for our anniversary, but we were so surprised. We didn't do a coffee tour while in Chiriqui to experience the most expensive coffee in the world, the Gesha (pronounced like geisha), which is at least $100 USD per POUND on the world market, but the coffee everywhere we've been in Panama has been excellent and the one here at Valle Escondido tastes the best. You
Stayed 2 nights in Aug 2022

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend 4 days here and was amazing, the food was so good and healthy specially if you like to eat clean or vegetarian. Staff was so good and friendly.. I will give them a 10 in good service. Love the chirping of the birds by the Creeck every morning behind my room. Total peace. Nivia Weitzner HHI, SC
Stayed 4 nights in Jun 2022
Response from Reservations & Front Desk Manager on Jul 1, 2022
Dear Nivia We are so grateful for your kind words. Thanks for sharing your review with us and the community. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful. It’s nestled between lush mountains and has a river running through it.
Stayed 3 nights in May 2022
Response from Reservations & Front Desk Manager on Jun 27, 2022
Thanks so much for sharing your experience with us. We look forward to seeing you again soon.”

10/10 Excellent

Kevin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place and excellent services. Wonderful view.
Stayed 2 nights in Jan 2022
Response from Reservations & Front Desk Manager on Jan 25, 2022
Thank you for your recent stay with us. We sincerely hope you enjoyed your stay and will come back again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great. Excellent attention and cleanliness
Stayed 2 nights in Jan 2022
Response from Reservations & Front Desk Manager on Jan 18, 2022
Thank you for choosing Valle Escondido Resort in Boquete for your stay. Commitment to service and guest satisfaction is our main concern.

4/10 Poor

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was very nice, but it is expensive for the little things it’s offers. I think the heater broke, no hot water, we called and the staff never send a guy to fix the problems and it was very cold. If you want to use the tenis, play golf, is not for free, it is additional fee. Breakfast was good. Good amount and the location is also perfect, 3-4 minute drive to downtown Boquete.
Stayed 2 nights in Jan 2022
Response from Reservations & Front Desk Manager on Jan 23, 2022
Dear Alexandra I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. Our Country Club facilities (heated pool, sauna, steam bath, gym and racquetball court) are included. Kind regards,

10/10 Excellent

DEEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho definitivamente tengo que volver pronto.. Con la familia
Stayed 1 night in Sep 2021
Response from Sales and Marketing on Sep 5, 2021
Estimado Sr. Deen, gracias por compartir su experiencia en nuestro hermoso Resort, usted y su familia son bienvenidos siempre. Les esperamos en un futuro cercano.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscape and very clean property. Water is also drinkable.
Stayed 6 nights in Jul 2021
Response from Sales & Marketing Manager on Jul 27, 2021
Thank you for choosing Valle Escondido for your stay in Boquete. It was a pleasure for us to have you as one of our distinguished guests. We hope we have met his expectations. We would be delighted to have him visit in the not too distant future and to continue providing our facilities.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing time with the lovely mountains surrounded by our place and a river side next to our from. A place to be with nature and enjoy the creation God gave us. Their attention and service was great.
Stayed 1 night in Mar 2021
Response from Sales & Marketing Manager on Mar 16, 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience.We’re so happy you loved your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The landscaping and grounds were beautiful. The service was excellent.
Stayed 2 nights in Mar 2021
Response from Sales & Marketing Manager on Mar 12, 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Cheers!

10/10 Excellent

Oneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , very beautiful and serene. Staff was impeccable and the restaurant was good. Coffee was the best ever had
Stayed 2 nights in Feb 2021
Response from Sales & Marketing Manager on Feb 28, 2021
Thank you for the great feedback. We try really hard to provide a good experience at Valle Escondido Resort and are really happy to hear that you enjoyed it

6/10 Okay

Kenneth, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
All we could do was eat and sleep.. food was great.. but no activity’s because “employees we lost is what we were told.. food was great.. but sitting in room was a huge let down
Stayed 3 nights in Dec 2020
Response from Sales & Marketing Manager on Dec 30, 2020
We appreciate you took the time to leave your comments. During your stay we put at your disposal the spa, the facilities offered by the hotel such as the heated swimming pool, the sauna, the steam bath, the gym; We even invite you to discover the beautiful waterfall that is inside the Resort. Unfortunately the government declared a total lockdown due to Covid which prevented you from enjoying other activities. We look forward to offering you a pleasant stay in the future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valle Escondido Resort exceeded our expectations, the hotel is beautiful and the are is nice and quiet. Staff are very professional and friendly, food is good and the location is very close to town at a 10 to 15 min walk.
Stayed 4 nights in Feb 2020
Response from Sales & Marketing Manager on Mar 4, 2020
Thanks for your kind words, our staff will definitely be happy to read what you wrote and we look forward to seeing you again.

10/10 Excellent

mildred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent Relaxing Weekend. Great Staff.
Exellent stay. We were greeted by their wonderful staff. Very professional and helpfu. The Spa was a wonderful experience. I have taken my Mother to many nice Spas, and this one exceeded our expectations. Breakfast has some delicious Panamanian dishes, lots of food, great variety and amazing coffee. The property is very relaxing and beautiful.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and view
Our room was excellent, very well located and beautiful!!!! The indoor pool excellent as well, but the kids can use only at night :( the other one outdoor is very cold. The breakfast is not at the level of the hotel.
Stayed 1 night in Nov 2019
Response from Sales Manager on Nov 8, 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Kako, Panama

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and relaxing hotel. Very attentive staff
Stayed 1 night in Aug 2019
Response from General Magener on Aug 23, 2019
Thanks for your comments

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from General Manager on Aug 23, 2019
Thanks for your comments

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Food in Boquete
Friendly staff. Great restaurant and grounds. Most tours need two people and the pricing on the website was not the same as what I was quoted, but otherwise a lovely place and easy walk to town. Details and pics: https://etbtravelphotography.com/2019/02/24/top-things-boquete/
Stayed 4 nights in Feb 2019
Response from General Manager on Jul 15, 2019
Ms Elizabeth thanks so much for staying with us and your beautiful post. Best, Valle Escondido Managment

4/10 Poor

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Scenery and amenities
Amazing grounds, spent lots of time just walking around appreciating the flowers. Great villa beautiful pool. Only issue was them emptying outdoor pool during our stay and some tardiness getting breakfast out in spite of fact there were very few patrons in the restaurant. Superb place, would highly recommend.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds were very beautiful. We attended the Boquete Jazz & Blues fest at the facility and it was very convenient.
Stayed 3 nights in Feb 2019

4/10 Poor

Enrique

Traveled with family
Disliked: Staff & service, property conditions & facilities
The electricity went out and no one answered our calls to help. We couldn’t find anyone for help either.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The grounds are beautiful the rooms are okay the bathrooms are very small our room window coverings where difficult to stay open making the room dark during the day. Attention to detail is lacking
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place , the weather is perfect I liked so much
Stayed 3 nights in Dec 2018

10/10 Excellent

Liriola, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful área. Loved trees. Mountains. Flowers. All the conveniences
Stayed 3 nights in Aug 2018
Response from AlexandraG on Aug 28, 2018
Thank you so much for your visit and great comments We hope to see you again. All the best Valle Escondido Team

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Claus, Panama City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Spanish colonial style, Nice hotel excellent location . Excellent to relax. Honeymooning or anniversary. Walking distance to town and good food. On site golf Cool and relaxing climate to escape from the hot humid Panamá City and low lands
Stayed 4 nights in Apr 2018
Response from Valle Escondido Team on Apr 10, 2018
Dear Claus, Thank you very much for your kind comment. It has been a pleasure to have you her with us. Hope to see you soon. All the best

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters first visit to Valle Escondido
I have visited this beautiful hotel before but I wanted to give this luscious experience to my sister who had never visted Chiriqui but with the element of class and relaxing ambience.
Stayed 2 nights in Mar 2018

6/10 Okay

Raul

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Panama
The grounds are truly beautiful. The trees, bushes, and flowering plants are amazing. The river runs right through the property which is lovely. The restaurant was nice. We took advantage to the daily breakfasts but were out exploring the rest of the day. On the days when the breakfast buffet was available, it was an added bonus to find out that we could special order other eggs, i.e. an omelet. The only marks against that I would mention, the workout facility did not open early enough. It was well after 8 a.m. and secondly the outdoor pool was only 2 feet deep and could have used a cleaning. The water was cool but the pool wasn't functional for swimming.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Gorgeous gardens, river, and swimming pools!
We enjoyed the pool and walking the grounds, in addition to our stay alongside a fast moving river - -quite picturesque. The golf course, unfortunately, was severely overwatered.
Stayed 2 nights in Feb 2018

6/10 Okay

Jose, Ontario, Canada

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Too expensive for what you get.
Nice setting but we found it extremely expensive for what it offers: There is only one restaurant and a small "bar" where you can eat. Same menu for lunch and dinner. Food is over-priced. Very little staff working at the restaurant, order takes forever and sometimes food arrives cold. If you are not a golfer, there is basically nothing to do. There are no activities for families with children.
Stayed 2 nights in Feb 2018

8/10 Good

kate, Florida

Liked: Cleanliness, staff & service
Convenient place to stay in Boquete
Within walking distance to town, convenient onsite restaurant and I had complimentary breakfast with my reservation. Excellent staff and personnel, always willing to help.
Stayed 5 nights in Jan 2018

10/10 Excellent

Bob, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Very nice resort, great pools, spa, restaurant and bar. Also an executive golf course. Very quite and peaceful place with plenty of adventure in the area.
Stayed 1 night in Jan 2018
Response from Alexandra G. on Jan 30, 2018
Dear Bob, Thanks you so much for your review! We are so happy than you enjoyed your time here.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Hotel
The hotel is beautiful and the staff was amazing. The breakfast was delicious. Location is perfect
Stayed 1 night in Jan 2018
Response from Alexandra G. on Jan 30, 2018
Dear Jessica Thanks you so much for your review! We are so happy than you enjoyed your time here. Hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay in beautiful setting. Room decor a bit too austere. Good service, very clean.
Stayed 1 night in Nov 2017
Response from Alexandra G. on Nov 29, 2017
Dear Guest, Thank you very much for your kind comment. For us it has been a pleasure to serve you. We would like to see you again in the future. We will take your comments to improve our services. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in a 3rd world setting
Beautiful place. There were some problems with the room and they FIXED them that same day. Sliding glass door didn't lock, t.v. wasn't working, toilet was running, light wasn't working, and they FIXED them all VERY quickly. Very impressive. The hot water takes a long time to get HOT but it does after 5 or 10 minutes of running. The restaurant is a beautiful romantic TENT setting with a stream running next to it. The food is REALLY good. The service is good but the food is slow in coming. Panama timing! But who cares when the surroundings are so lovely! The wifi went out a few times and slowed WAY down a few times. Nothing serious just annoying. No fridge in the room. That would have been handy. The pool and work out area are FABULOUS!!!! HUGE!! Lots of big free weights! Everything you would ever want or need to WORK OUT! The floor around the pool is tiled and VERY SLIPPERY!!! VERY!!! Get a manicure or pedicure!! RELAXING.. NO music.. just the sound of the running water next to the small building.. one person at a time.. QUIET!!! Beautiful! Would love to spend more than 10 days here... anytime!!! Easy to get a taxi. Or walk the short way to downtown Boquete, Panama. Big Daddy's Grill for fun food. Sugar & Spice for lunch and tea. Morton’s Bakehouse at the San Fransisco Plaza is a MUST for FRESH beautiful bread! Right next door is The Garden Restaurant and Country Store in the Plaza. It has a wholesome twenty-five plus item salad bar. Re Pomodoro for Pizza.

8/10 Good

John , Cocle, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely property, with a stream and gardens
We were accommodated at check in when we were not pleased with 2 twin beds in the room. They changed us into a room with a king bed. We booked a couples massage at the Spa which I felt was a bit below what I have received elsewhere, but was satisfactory. Breakfast was included and the buffet was nice, but not outstanding. It was difficult to find a nice cup of coffee in the evening which was a bit surprising. With all of the above on the table, I would still recommend this hotel to friends. Pluses outweighed the minus, and I only mention the negatives in a constructive manner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice hotel, the location was good, I strat recomet

6/10 Okay

Vicki, Scottsdale

Liked: Cleanliness, staff & service
Property's starting to get a little run down- the room felt dark and cold. The staff is amazing and I enjoyed the area- close to town.