Ratings based on 592 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom NJ
Great place to play in PanamaPosted Apr 25, 2015
Rooms were good and a/c worked great, and housekeeping left me xtra towels. Casino and poker room is great. Beautiful women everywhere. Staff was friendly and my friend and i really enjoyed our stay. We will return. Could use some updates to be really Grand as it was when it first opened.
by A verified travelerfrom C
AC often didn't work. Front desk staff not helpfulPosted Apr 7, 2015
Enjoyed the casino. Hotel was centrally located, easy walking distance to bars and restaurants.
for Everyoneby A verified travelerfrom Texas
Getting betterPosted Mar 30, 2015
I usually stay here when I'm in Panama. On my last visit, it was starting to look a little dirty. On this visit, it was apparent that they were beginning to take steps to ckean and renew. Lets hope they continue because it has a great location. Keeping my fingers crossed.
for Everyoneby A verified travelerfrom Colombia
Big hotel and nicePosted Mar 30, 2015
Be carefull, you can find a lot of prostitutes inside the hotel and they can catch you and you lost a lot of money
by A verified travelerfrom miami,fl
Dont ever stayPosted Mar 29, 2015
Hotel has no AC, mini fridge is hot, no ice Machine, rude hotel staff, bed bugs
by A verified travelerfrom texas
Just okayPosted Mar 27, 2015
I stayed at this property 4 years ago and it certainly has gone downhill. Property needs major maintenance the extra cost for the higher floors with breakfast is not worth the extra money
for Business Travelersby A verified travelerfrom ESPAÑA
DESCUIDADO MAL GESTIONADOPosted Mar 12, 2015
Pros: SU HUBICACION
Cons: TODA LA GESTION, SU PERSONAL
Location: BUENA UBICACION
FALTA DE LIMPIEZA GENERAL, SOBRE TODO AREA DE LA PISCINA. ATENCION EN RECEPCION, DECEPCIONANTE, ROZA LO MALEDUCADO. EXAGERADOS CON LA HORA DE SALIDA, PARA ESTE TIPO DE HOTEL,.NO ACUDA A SOLICITAR NADA ADEMÁS DE NO ESPERAR UNA SONRISA, TAMPOCO ESPEREN QUE LE ESCUCHEN. SU MANAGER NO ESCUCHA, SOLO SE REPITE, Y EN POSICION DE "ESO ES LO QUE HAY"
for Business Travelersby A verified travelerfrom Toronto
a party placePosted Mar 12, 2015
Location: very conveniently located for people who do business
overall pleasant still remember the time when the breakfast area was duplicated at the pool...was a great idea... overall a good value for your money
by A verified travelerfrom s
Customer service lacks min standards of service.Posted Mar 11, 2015
Ordered a bottle of wine and I had to call to get ice and later a bottle opener. Had an incoming local call and u was charged by the minute, these fees were not outlined and worse of all, the poor attitude of the counter staff is below any min service standard. Having said that it is not the fault o the staff but of management
for Everyoneby A verified travelerfrom canada
Good location,nice pool,moldyPosted Mar 9, 2015
For the price,this hotel was good for a night,but after 3 days,my wife was glad to leave the mould behind.Age has settled into this hotel,it can be seen in the walls-a reno is required,but that will be very expensive.Rooms are clean,staff are very friendly,location is good,with restaurants and shopping nearby.