Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in panama city, good custumer service

Posted Dec 8, 2014
excellent service of the staff, room very comfort and clean
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Nice personal staf

Posted Dec 7, 2014
Exelente best employees, Candy and Wilfredo at front desk
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom miami

nice hotel central location

Posted Nov 16, 2014
First time that i stayed in this hotel, if you want to enjoy the city is one of the place, right across calle uruguay... that's it..
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Not that amazing, Food is not good

Posted Nov 4, 2014
Cons: Everything need to be improved !!!
In general was OK, Very good staff, Restaurants are not good, not at Waldorf standard, very limited menu, Breakfast not at Waldorf standard at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business Hotel

Posted Nov 1, 2014
Excellent service at arrival, bell men, reception. Some at pool and restaurant less motivated and attend. Nice lobby, but rather quiet. Same for pool. New, great looking hotel and design, but seems of low quality. Things are already starting to break (e.g. Door frame). Great location.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Excelente Opção

Posted Sep 9, 2014 on Hotels.com
O hotel esta bem localizado, com excelentes restaurantes ao seu redor, o que é possivel sair à pé para ir nos restaurantes, não precisando dos taxis que não tem taximetro. O que é decepcionante é a vista do hotel, pois não tem vista para nada. Na frente tem 2 predios residenciais. O que dessa forma, como a piscina é em um determinado andar medio do predio, fica extremamente exposto aos apartamentos. Não que isso seja um motivo para você não decidir em ficar nesse hotel, mas é um ponto importante a observar.
5 out of 5
Recommended
for Couples
by A verified travelerfrom los angeles

Great views. Excellent room for the value price.

Posted Aug 19, 2014
Pros: The large room was breathtaking.
Location: The location was downtown near other hotels.
Room service was prompt and food was delicious. The studio was actually a suite with a full kitchen with stainless steel appliances; washer and dryer; dining room; round, white leather couch, two flat screen televisions; open shower with rain and body sprays; fully glass bathroom/dressing area with plush terry robes and slippers. The most unique thing was the lavender & baby powder scented toilet paper, which means no air freshened is needed after a visit to the toilet!
1 out of 5
Recommended
by Patrickfrom NY, NY

MORE LIKE A HAMPTON INN THAN WALDORF ASTORIA

Posted Jul 20, 2014 on Hotels.com
For such a new hotel, I would think twice about staying here. The room was nice, however, there was hair on the bed and the bathroom doors and electrical outlets had spacing and holes throughout the room. There were cigarette burn on furniture. Additionally, it seems there is only one person working in valet and they can never find the right keys. After ordering breakfast, the kitchen called 10 minutes after delivery asking if they could pick up the trays. The maids do not observe the "privacy" or "do not disturb" sign. The movie rentals could not play due to poor internet bandwidth - Took forever and one hour to get them to credit the bill - which was wrong at check in as well. Upon the first day, we called down to room service at 1030pm - nobody answered. We called every extension and let it ring - nobody answered. Front desk, SPA, room service, operator - nobody picked up - Be careful!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 13, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

A little luxury

Posted Jul 11, 2014
The staff is wonderful and will go out of their way to help you. They were definitely the best part of my stay. There were just a few things that seemed off - our bathroom door didn't close due to poor construction, there were no towels in the locker room, and the pool was a little dirty. After staying in B&Bs with little to no amenities, this felt like paradise! Lots of great restaurants within walking distance. Well worth it.