Reception
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Reviews of Hotel Palatinus

4 out of 5
Hotel Palatinus
Uj Utca 23, Sopron

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 81 reviews" "
Rating 8 - Good. 33 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Location was perfect.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
The location of the hotel is great in the middle of the old town. The hotel is very peaceful and quiet. Excellent breakfast and clean comfortable room.
Stayed 2 nights in Jul 2020
Response from Hotel Palatinus on Sep 11, 2020
Dear Guest, thank You for the feedback, which with we could develop We hope we will welcome You between our guests in the future, again! Best regards, Hotel Palatinus

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice new hotel. Parking is a problem. They ask for registration plate number, but when you arrive, they have no place for you to park.
Stayed 1 night in Sep 2019

8/10 Good

Dr I C

Liked: Cleanliness, staff & service
Nice hotel on edge of the old town. Friendly staff, good breakfast.
Stayed 2 nights in May 2019

6/10 Okay

Kristof

Disliked: Cleanliness
Average hotel with a good location
The area and the location of the hotel was first class but the hotel itaelf was very laid back. The staff weren’t very friendly especially the guy on night shift. The room wasn’t very bright and airy and there were a few stains on the carpet and on the towel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

scot, mains usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice rooms, walk to everything,good value
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in May 2018

8/10 Good

Patty, Florida

Liked: Cleanliness, staff & service, room comfort
Nice clean hotel but will not work if you are not in good physical shape. No elevator and our room was on 3rd floor which is 4th floor in Us. Could use a hook or towel bar in bathroom. Breakfast was nice.
Stayed 1 night in Apr 2018
Response from Regina on Apr 23, 2018
Dear Patty, thank You for the feedback! It is a plan for the nearby future, to build an elevator in our hotel. We do hope you'll be back! Best regards, Hotel Palatinus

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Nice and spacious room. Very comfy. Location is amazing
Stayed 1 night in Jan 2018

6/10 Okay

Nuno Miguel

Liked: Staff & service
Disliked: Property conditions & facilities
An ok option for 1 night
The hotel is centrally located,close to the train station, in the heart of historical town. One of hour 2 rooms was not in the best condition (damaged shower and bended bed). The breakfast was reasonable.
Stayed 1 night in Aug 2017

6/10 Okay

M. S., Haifa, Israel

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable bed
Good location, breakfast ok, discomfortable bed, no fridge in the room
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except that there was no shampoo given in the room
Stayed 2 nights in Jul 2017

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and clean and comfortable room.
Very friendly staff, comfortable room, good breakfast included. Right in the middle of town and close to the bus and train stations.

8/10 Good

Peter, Vienna

Liked: Cleanliness
Disliked: Room comfort
Location, location, location
Sopron was the ideal spot for the "Rotweinfestival Mittelburgenland". Enjoyed the location (right in the center of Sopron) as it is right in the center of the city. You can walk to all the bars and restaurants. The wellness spots are 5 min by car. Parking is available at the hotel or right at the center plaza (for a small fee). The room was ok. Mostly clean. Small damages are visible - but nothing to worry about. No air-condition. WiFi is for free but not very fast. Biggest downside was that there was no shower gel in the bathroom. Breakfast was ok and included. Overall - if you do not stay in the room during the day and just wanna have a place to stay - go for it.

8/10 Good

Julie, Sydney

Liked: Cleanliness, staff & service
Excellent location!
It is in a fantastic location in the heart of the old town. The shower was great and bathroom modern. The hallways clearly need new carpet but the room is fine. The breakfast includes cereal, meats, cheese, eggs and sausages among more. The WiFi didn't work at all, however next door had free access without a password which I used in my room. The staff spoke minimal English but happily used online translation services to communicate and were very friendly and eager to help.

8/10 Good

Aftab, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The stay was great! Would totally recommend it to others. The breakfast was decent too! The location is right in the centre of the medieval town, you cannot get any closer to everything you need. The only downside is that they gave a wifi and password, but the wifi network was not strong enough to reach the hotel room - just downstairs. So apart from that I totally recommend it!

8/10 Good

Ruth & Otis, Port Saint Lucie, Fl

Liked: Cleanliness, staff & service, room comfort
Excellent location. Close to Old Town.
We really enjoyed our lengthy stay at The Palatinus Hotel. The hotel staff were very friendly and accommodating. Breakfast buffet was excellent. Special thanks to Sandor, Nikolett, & Suzie for making our stay even more pleasant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price,very comfortable beds.Very handy for the train station and some good places to eat and drink.Good breakfast for a hotel in this price range.Can be difficult to find as its in a predestrian area with limited acces for cars.But overall very good.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very clean and quiet
Palatinuis is located in a beautiful area of the city that is not open to most vehicles, so it is in a very quiet location. I did not hear any of my neighbors while staying at the hotel, so the walls are probably thick. The staff is very friendly and professional. It is one of the cleanest hotels I have ever stayed at. I would say that it was unusually clean. I had a very protein rich breakfast, which was fantastic. There were a few minor annoyances. The wifi connection was weak. I didn’t like giving them my hotel key every time I went out. I wish they had accepted payment through hotels.com rather than bill me when I checked out. Other hotels in this city are like this as well.

10/10 Excellent

Francine, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly welcome and a perfect location.
What a great location! This quite modern hotel is located in the heart of the old town, which is in fact car-free except for taxis and the occasional pizza delivery. The hotel is spacious, comfortable, with a wonderful buffet breakfast included, and friendly, helpful staff. On our last morning we had to leave before breakfast so the night duty person packed us a picnic breakfast to have on the train.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palatinus Hotel is small, clean, comfortable and located in the most beautiful mediaeval city of Sopron. The breakfast was pleasant, substantial and offered lots of choice.

10/10 Excellent

Ingeborg

Stayed 1 night in Sep 2023

8/10 Good

Herbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel war gut aber kein eigener Parkplatz vorhanden.
Stayed 2 nights in Aug 2023

10/10 Excellent

Raimund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Märchenhaft
Wir waren begeistert! Konnten bei der Anreise bis vor den Eingang fahren! Wurden freundlichst empfangen! Die Reception ist die ganze Nacht besetzt, was wir brauchten, weil wir nach Mitternacht von Kobersdorf zurück kamen! Haben keinen Parkplatz mitgebucht, war aber nicht schlimm. Der kurze Fußmarsch vom öffentlichen Parkplatz zum Hotel hat uns gut getan!
Duschkabine mit Überkopfbrause zusätzlich
Stayed 1 night in Jul 2023

2/10 Terrible

Risto

Stayed 1 night in Jul 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centraal gelegen, compleet hotel
1 nacht geslapen op doorreis. Prima hotel in het oude centrum. Parkeren op 5 min lopen. Complete kamer met tv, airco, kluis etc. Ontbijt ook inbegrepen, en gratis koffie op de kamer
Stayed 1 night in Jul 2023

6/10 Okay

Edward Daywin

Liked: Cleanliness, staff & service, property conditions & facilities
Schlechte Schallisolierung. Man hört alles v. Stockwerk.
Stayed 1 night in Jun 2023

8/10 Good

Arnt

Stayed 3 nights in Dec 2022

10/10 Excellent

Frits

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Niclas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein guter Aufenthalt
Stayed 1 night in Nov 2022

8/10 Good

KIYOHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nyrenoverat och fräscht, bor gärna här igen, personalen i receptionen borde gå på en kurs och lära sig hur man hälsar och ler mot gästerna :)
Stayed 3 nights in Sep 2022

10/10 Excellent

Stefan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also ein Top Hotel mit sehr Freundlichem Personal. Frühstück ist nur etwas sehr Mager gewesen
Stayed 1 night in Aug 2022

10/10 Excellent

Guenter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schneller freundlicher Checkin. Sauberes Zimmer. Man hat alles was man braucht, sogar Kaffeemaschine und Gratiiswasser. Frühstück sehr gut. Super Preis Leistungsverhältnis. Komme wieder
Stayed 1 night in Aug 2022

8/10 Good

Arnt

Stayed 2 nights in Aug 2022

10/10 Excellent

Laszlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mónika Szilvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Zsófia Ágnes

Stayed 2 nights in Apr 2022

8/10 Good

Arnt

Stayed 1 night in Apr 2022

6/10 Okay

Laszlo

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Igor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Kristín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Lukas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
největší výhodou je žel se hotel nachází přímo v historickém jádru města, takže vše je na dosah ruky.....
Stayed 1 night in Oct 2019

10/10 Excellent

CH, Bayern

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hervorragende Lage in der Altstadt. Alles zu Fuss zu erreichen. Sehr großzügiges Frühstücksbuffet. Aufzug wäre allerdings bei 3 Stockwerken vorteilshaft.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liegt zentral von wo in kurze Gehdistanz alles erreichbar.
Stayed 2 nights in Apr 2019

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excente hotel. Al desayuno le faltan cosas dulces, como croisannt, tortas, masas etc
Stayed 2 nights in Jan 2019

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018