Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.7 Service & staff
4.3 Room comfort
3.3 Hotel condition
They paid and stayed.
for Couplesby Hendyboy from Horsham
Return to the Royal BluePosted Sep 24, 2013
Pros: Standard of accommodation and the feast at breakfast.
Location: Panormo, the small nearby fishing village is well worth a visit. At nightime its street bars and cafe's add a real sense of charm.
This was our second visist to the Royal Blue, although there is a risk with a second visit to a location there is a risk that it could fall short, this certenly was not the case, and it lived up toevery expectations. Its location is slighly isolated, but taxis and the local bus service gives plenty of options. If you want peace an quiet accompanied by accommodation of high standards, this is the place for you. Staff a well trained and very attentive. We will certainly return to the Royal Blue, if not next year, deffinately in 2015. If I was to make a criticism, the price of drinks is a tad pricey at over 8 euro for a G+T!
for Couplesby Not happy from Cheltenham
Poor Guest ManagementPosted Jul 13, 2013 on Hotels.com
Great hotel, shame about the poor management! My wife and I were given a room upgrade on arrival (for the 7 day stay according to our key card envelope) but less than 24 hours later we had to change room. The second room had a water leak which made the marble bathroom floor especially hazardous. Maintenance staff were unable to repair this so we spent the rest of our stay mopping up water from the floor using extra towels supplied by the only person who cared, the Housekeeper. Even she had no success in resolving the problem when she reported it to management. No one from management expressed regret over the problem or suggested solutions . I have complained in writing to the hotel but received a response that is full of errors and no apology. I will continue to complain.
Recommendedby A verified traveler
Posted Jul 10, 2013 on Hotels.com