Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel to relax and amazing views

Posted Jul 6, 2014
I highly recommend this hotel. Our experience was supreme. We had an upgrade to a suite by the hotel but although it was amazing we decided to take the villa at the last minute, with our own private pool. The views and location were breath taking every minute. The staff from the hotel were always polite and helpful. The food in every restaurant was delicious and the dinner at Culinarium was perfect (settings, romantic, atmosphere...) The fact that it is only for adults makes a big different to relax. Moreover, the sun set from any spot through the resort is speechless. Furthermore, we had massage a included with the bedroom in the Spa which was one of the best massage I ever had (and I had loads of massage all over the world). I highly recommend this hotel for any couple that wants to disconnect, privacy and relax, enjoy Cretan food and have an amazing time. Thank you Sensimar Royal Blue Resort and Spa.
5 out of 5
Recommended
for Couples
by Hendyboy from Horsham

Return to the Royal Blue

Posted Sep 24, 2013
Pros: Standard of accommodation and the feast at breakfast.
Location: Panormo, the small nearby fishing village is well worth a visit. At nightime its street bars and cafe's add a real sense of charm.
This was our second visist to the Royal Blue, although there is a risk with a second visit to a location there is a risk that it could fall short, this certenly was not the case, and it lived up toevery expectations. Its location is slighly isolated, but taxis and the local bus service gives plenty of options. If you want peace an quiet accompanied by accommodation of high standards, this is the place for you. Staff a well trained and very attentive. We will certainly return to the Royal Blue, if not next year, deffinately in 2015. If I was to make a criticism, the price of drinks is a tad pricey at over 8 euro for a G+T!
1 out of 5
Recommended
for Couples
by Not happy from Cheltenham

Poor Guest Management

Posted Jul 13, 2013 on Hotels.com
Great hotel, shame about the poor management! My wife and I were given a room upgrade on arrival (for the 7 day stay according to our key card envelope) but less than 24 hours later we had to change room. The second room had a water leak which made the marble bathroom floor especially hazardous. Maintenance staff were unable to repair this so we spent the rest of our stay mopping up water from the floor using extra towels supplied by the only person who cared, the Housekeeper. Even she had no success in resolving the problem when she reported it to management. No one from management expressed regret over the problem or suggested solutions . I have complained in writing to the hotel but received a response that is full of errors and no apology. I will continue to complain.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 10, 2013 on Hotels.com