Junior Suite with Private Pool | Balcony view

Reviews of Anassa Hotel

5 out of 5
Anassa Hotel
40 Alekou Michailidi Road, Neo Chorio

Reviews

9.6

Exceptional

Rating 10 - Excellent. 104 out of 125 reviews" "
Rating 8 - Good. 17 out of 125 reviews" "
Rating 6 - Okay. 4 out of 125 reviews" "
Rating 4 - Poor. 0 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sandy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most fabulous resort. Every amenity and watersport activities available. Great restaurants. Cannot beat it.
Stayed 3 nights in Oct 2023
Response from Front Desk Manager on Oct 28, 2023
Dear Sandy ,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Siobhan

Stayed 1 night in Sep 2023
Response from Front Desk Manager on Oct 3, 2023
Dear Siobhan,Thank you for your kind review .It was a pleasure having you as a guest and we hope to have the pleasure of serving you in the future .

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Exceptional service.
Stayed 8 nights in Sep 2023
Response from Sebastian Wurst GM on Sep 29, 2023
Thank you very much for the excellent review. We are very happy to hear that you enjoyed the service by our team.

10/10 Excellent

Yossef, Grens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2023
Response from Front Desk Manager on Sep 27, 2023
Dear Yossef,Thank you for your kind review .It was a pleasure having you as a guest and we hope to see you back at the Anassa in the nearest future .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hard to beat hotel - Excellent
Fantastic hotel that always delivers. The staff are a delight and the setting is sublime
Stayed 6 nights in Sep 2023
Response from Front Desk Manager on Sep 23, 2023
Dear Guest ,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Stayed 2 nights in Sep 2023
Response from Front Desk Manager on Sep 20, 2023
Dear Christopher,Thank you very much for your recent stay at Anassa Hotel We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Cyprus
Stayed 3 nights in Sep 2023
Response from Sebastian Wurst on Sep 16, 2023
Thank you very much for this compliment-we hope to welcome you back soon!

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning setting, service, rooms and pool. Couldn't fault a single thing
Stayed 2 nights in Jul 2023
Response from Front Desk Manager on Jul 19, 2023
Dear Mrs. Stefanie,Thank you very much for your recent stay at Anassa Hotel.We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, everything!!
Stayed 1 night in Jul 2023
Response from Front Desk Manager on Jul 16, 2023
Dear Mrs. Natalia,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most stunning properties I've ever stayed at. I can't fault a single thing from room, amenities, service. Absolutely beautiful.
Stayed 1 night in Jul 2023
Response from Front Desk Manager on Jul 15, 2023
Dear Mrs. Stefanie ,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Yacoub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from Front Desk Manager on Jul 1, 2023
Dear Mr. Yacoub,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

Svetla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Ramona Sfirlea on Jun 27, 2023
Dear Svetla ,Thank you very much for your recent stay at Anassa Hotel .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

10/10 Excellent

lihou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Front Desk Manager on Jun 4, 2023
Dear Iihou,Thank you very much for your recent stay at Anassa Hotel and I do look forward to welcoming you again.

10/10 Excellent

Dor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, the staff is very much service-oriented and we had a truly lovely stay!
Stayed 4 nights in May 2023
Response from Front Desk Manager on May 24, 2023
Dear Dor,Thank you very much for your recent stay at Anassa Hotel and we are very grateful that you took the time to share your feedback .We are proud to know that you had a good time at the hotel and thank you for giving us the opportunity to provide you with our best services and hospitality. It was a pleasure to see that we were able to create a great memory for you to bring home. Thank you once again for your stay and I do look forward to welcoming you again. Till then, should you require any assistance please do not hesitate to reach out to us.

6/10 Okay

Panny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, but room for improvement.
Lovely hotel, great rooms, amazing views, wonderful staff. So beautiful, everywhere you look you can take a photo. You won't find a nicer property in Cyprus. A little disappointed with the food at basilico restaurant, especially given the prices. (Overcooked sushi rice, chewy crispy duck and a very big bill). Air conditioning not turned on in the rooms during May. Would have been happy to leave windows open but other guests with private pool villa were drunk and being noisy until 2am, despite several complaints from myself and other guests, so I did not get a good sleep. My complaint was not taken seriously by the staff on checkout. Looked forward to going there for so long, but in no rush to go back. They say to never meet your heroes.
Stayed 1 night in May 2023
Response from Front Desk Manager on May 26, 2023
Dear Mr. Panny,Thank you very much for being our guests and for sharing your detailed feedback. I am sorry we were not able to meet all of your expectations during your visit but I hope that we will be able to welcome you back in the future .Thank you once again for your stay and should you require any assistance, please do not hesitate to reach out to me directly.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Stayed 11 nights in Apr 2023
Response from Front Desk Manager on Apr 26, 2023
Thank you for your kind review ! Looking forward welcoming you back at the Anassa Hotel.

10/10 Excellent

Elle

Stayed 1 night in Apr 2023
Response from Front Desk Manager on May 24, 2023
Dear Elle,Many thanks for being our guest . We are delighted to learn that you enjoyed your visit to Anassa and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Ronit

Stayed 4 nights in Apr 2023
Response from Ramona Sfirlea on Apr 12, 2023
Thank you for the great review .

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Front Office Manager on Oct 10, 2022
Thank you for your review! Hope to see you again very soon

10/10 Excellent

Yigal

Stayed 3 nights in Sep 2022
Response from Front Office Manager on Sep 24, 2022
Thank you for the great review!

10/10 Excellent

Michalis

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Especially Maria at the reception and Othonas in the bar, are very friendly and always trying their best to accommodate your needs.
Stayed 1 night in Jun 2022
Response from Front Office Manager on Jul 8, 2022
Thank you for this fantastic review. It is a pleasure to see that you thoroughly enjoyed your stay with us. Of course, your praise will be shared with Marija and Othonas.

10/10 Excellent

EVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Amazing scenery, great service, 5* comfort
Stayed 2 nights in Jun 2022
Response from Front Office Manager on Jun 22, 2022
Thank you for the perfect review. We are looking forward to welcoming you back soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with impeccable service. 10/10
Absolutely gorgeous hotel!!! Loved my room! I had the sea view suite - Stunning view! Service was impeccable - all staff cannot do enough for you and are so friendly and polite. The food is delicious especially the Helios restaurant which is such a beautiful setting outside. Will definitely be returning!
Stayed 3 nights in May 2022
Response from Front Office Manager on Jun 11, 2022
Thank you so much for the review. It makes us proud to know that you enjoyed your stay. We are looking forward to welcoming you back.

10/10 Excellent

Ram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay isolated location
Stayed 2 nights in May 2022
Response from Front Office Manager on Jun 11, 2022
Thank you for sharing your feedback. We are happy that you thoroughly enjoyed your stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, but poor mattresses. Excellent Wifi
The property is gorgeous but in need of a major FF&E refresh - the mattresses are so old you can see the dents from the thousands of nights previous travellers have spent. The mattress quality needs to be excellent at a property at this level. Wifi is excellent, shower pressure excellent.
Stayed 2 nights in May 2022
Response from Front Office Manager on Jun 11, 2022
Thank you very much for staying with us and sharing your feedback. I am sorry that you did not like mattresses. They are of high quality and changed regularly.

10/10 Excellent

Marko

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 7 nights in Apr 2022
Response from Front Office Manager on Apr 19, 2022
Thank you for the great review!

10/10 Excellent

leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is delicious. The staff are wonderful. Beautiful grounds. Very comfortable rooms and bathrooms. We liked everything
Stayed 7 nights in Sep 2021
Response from Front Office Manager on Sep 12, 2021
Dear Leo, Thank you so much for your review. We are glad that we were able to provide you with our best services.

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, beach is absolutely the best
Amazing property, beach is absolutely the best in all of Cyprus. Our room and view cannot be matched. My only suggestion / feedback is the food. Not a lot of room service options and the food was mediocre
Stayed 2 nights in Aug 2021
Response from Front Office Manager on Sep 1, 2021
Thank you very much for the review and the wonderful pictures.

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property!
Amazing property! They have accommodated everything for us…the beach is hands down the best in Cyprus
Stayed 1 night in Aug 2021
Response from Front Office Manager on Sep 1, 2021
Thank you very much for the review and the wonderful pictures.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect - rooms, restaurants, beach, service…
Stayed 5 nights in Jun 2021
Response from Front Office Manager on Jul 13, 2021
Thank you very much for your feedback. We are looking forward top welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Great hotel for a relaxing stay
Stayed 4 nights in May 2021
Response from Front Office Manager on May 22, 2021
Thank you so much for the fabulous review.

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Front Office Manager on May 22, 2021
We are very happy to see that you have enjoyed your stay. Thank you for your feedback!

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Front Office Manager on May 17, 2021
Thank you so much for the excellent review. We hope to welcome you again in the not too distant future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2020
Response from Acting Front Office Manager on Oct 20, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our 5 star experience which really was 5 starno
Our stay was most enjoyable. The staff were extremely efficient and helpful without exception. The food was good except the Basilico restaurant which specialised in Asian food, which we were somewhat disappointed with. Not enough choice and the one dish we would have chosen off the menu was not available. The only other thing which could hardly be called a criticism was the bed, although very comfortable was rather high. I, being only 5'3" in height had difficulty getting into it. However, this was a source of amusement rather than anything else. A rubber mat in the shower to prevent slipping would also have been helpful. Overall though, it was a very positive and enjoyable experience.
Stayed 3 nights in Aug 2020
Response from Acting Front Office Manager on Sep 8, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

8/10 Good

Boris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
probably the best in Cyprus
The hotel has an excellent location with its own large beach and grounds. There are several top-level restaurants and bars. The hotel is very clean and you can always see workers doing something. There is plenty of staff everywhere and all your needs are immediately attended to, so you really feel valued. Definitely the best trained personnel in Cyprus.
Stayed 2 nights in Aug 2020
Response from Acting Front Office Manager on Sep 8, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent top notch hotel but high food/drink cost
A top quality hotel in a lovely location. Excellent friendly staff. Amazing Kids Club/staff although €40 a 6hr day & it closed 31st August until the end of October school holidays. Rooms lovely although some side rooms experience some road noise. Spa excellent. The downside is the cost of food and drink which is excessive. Breakfast Buffet excellent but €65 per person dinner buffet (children 50%) was very poor value as was the Cypriot evening €80 each which was a total let down. Room service food better value but poor selection. Pool service fantastic & great staff but food and drink prices extortionate. The beach facilities and waterspouts are very good but the beach is not sand & very stoney.
Stayed 10 nights in Aug 2020
Response from Acting Front Office Manager on Sep 8, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

10/10 Excellent

Grygorii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Acting Front Office Manager on Sep 8, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Релакс в атмосфере Италии
Очень красивый отель, приедем снова. Напоминает замок в Италии. Много зелени, оливковые деревья. доброжелательный и отзывчивый персонал. На завтрак всем было предложено надеть перчатки для обслуживания себя в зоне буфета. На пультах были защитные пакеты, персонал в масках. Завтрак очень богатый, но мне не хватило зелени и овощей. Были только черри и обветрившиеся нарезанные соломкой огурчики. Ставни на окнах не убирают свет полностью, утром вместе с солнцем стало светло, а я привыкла спать в темноте, в следующий раз возьму маску для сна. Понравился массаж в спа, приятная девушка и эффект после процедуры долго держится. Ездила отмечать день рождения в отель. Подарили небольшой торт, спасибо. Хотя непонятно когда его было есть, потому что принесли в 20.00 когда мы выходили из номера в ресторан:) Ужин в ресторане Хелиос очень понравился. Вкусно и красиво, прекрасные сбалансированные порции. Здесь уже не поздравили, хотя я бронировала и уточняла, что день рождения. Обедали в дневном итальянском ресторане. Обидно, что нельзя забронировать столик, чудом сели компанией из 6 человек.
Stayed 1 night in Aug 2020
Response from Acting Front Office Manager on Sep 8, 2020
Thank you very much for staying with us and your feedback. Symeon Melikoglou

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Symeon Melikoglou on Sep 8, 2020
Thank you very much for staying with us and your feedback.

10/10 Excellent

guillaume

Stayed 7 nights in Oct 2019

10/10 Excellent

Dor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in the world
The best hotel in the world...great stuff...great service...very clean...amazing food...beautiful beach...excellent spa with fitness room...
Stayed 4 nights in Sep 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Oct 1, 2019
We would like to thank you for sharing your experiences. We strive to ensure that are guests are well catered for and we are thrilled to have exceeded your expectations. We look forward to welcoming you back soon.

10/10 Excellent

Abdul, Dubai, UAE

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far this the best hotel experience I ever had. So good that I had to cancel my flight to stay more at Anassa. Me an my wife had wonderful 5 days there and we didn’t need to leave the hotel , restaurants are really great and top levels . The staff also were professional yet they were warm and welcoming , all of them even the guy for the beach towels, really showed the Cypriot generosity. All I can say don't hesitate to be there
Stayed 2 nights in Sep 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Sep 18, 2019
Thank you for your kinds words. It was a pleasure to welcome both you and your wife. We look forward to the opportunity to serve you both again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Jul 28, 2019
Thank you for sharing your experience with us. We hope to welcome you back to the Resort soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Jul 28, 2019
Thank you for taking the time to review your experience with us. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff in general. Last day / checkout had a change of staff not up to usual standard. However overall service was on a level with the very best. Food very high standard. (Perhaps less or no vinegar in mushrooms for breakfast) Room and views - excellent.
Stayed 9 nights in Jun 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Jul 14, 2019
Thank you for taking the time to share your experiences. thanks you for you kind comments on the overall level of service that you received at the resort. We look forward to the opportunity to serve you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The staff is so welcoming and friendly. They bent over backward to get things done for you. And if something wasn't available at that time, there was always another option! Absolutely amazing. Can't recommend this place highly enough.
Stayed 3 nights in Jun 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Jul 9, 2019
We would like to thank you for taking the time to review your experiences with us. We would like to thank you for you kind words about our team and look forward to the opportunity to serve you again in the future.

10/10 Excellent

my_cottage, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a wonderful stay here. This is the best hotel in Cyprus, and probably one of the best in the world
Stayed 1 night in Jun 2019
Response from Nicholas Daoud, Executive Assistant Manager Rooms on Jul 4, 2019
We are thrilled to hear that you have enjoyed your stay with us. We would like tot hank uyou for taking the time you share your experiences and look forward to welcoming you back to the Resort in the near future.