Four-bedded Room with Sea view | View from room

Reviews of Louis Phaethon Beach

4 out of 5
Louis Phaethon Beach
22 Theas Aphrodites Avenue, P.O. Box 61017, Geroskipou, Paphos

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 153 reviews" "
Rating 8 - Good. 58 out of 153 reviews" "
Rating 6 - Okay. 12 out of 153 reviews" "
Rating 4 - Poor. 4 out of 153 reviews" "
Rating 2 - Terrible. 1 out of 153 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday a beautiful place with everything a family needs
Stayed 7 nights in Oct 2023

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was absolutely spotless with staff constantly cleaning in all areas. Grounds were well looked after with more staff each morning. Must give a special mention to the lifeguards, especially on the waterslides. I was travelling as a single parents with two daughters and felt very reassured that they were safe at all times. The hotel is a little further from Pahos harbour than I had anticipated - I would happily have walked it but my teen daughters not so keen! However the bus goes from right outside the hotel for €1.50. Definitely recommend for families
Stayed 7 nights in May 2023
Response from The Management on Jun 1, 2023
Dear Guest,Thank you for your preference of the Louis Phaethon Beach Hotel.We appreciate the time you have taken to review the hotel and are pleased to see that we have met your anticipated expectation.We will ensure to mention your comments to our lifeguards.Look forward to welcoming you back.Best RegardsThe Management

8/10 Good

Meital

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2023
Response from The Management on Jun 1, 2023
Dear Guest,Thank you for selecting the Louis Phaethon Beach Hotel for your recent stay.Look forward to welcoming you back.Best RegardsThe Management

10/10 Excellent

Abdo, palo alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Hotel Management on May 17, 2023
Dear Guest,Thank you for selecting the Louis Phaethon Beach Hotel on your recent stay and for taking the time to review the Hotel.Look forward to welcoming you back.Best RegardsThe Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice stay, slightly outdated facilities
The property is wonderfully situated with lots of amenities, beachfront, etc. We enjoyed the wide selection of food and the room itself was updated. The facilities haven’t been updated in awhile, and we would’ve appreciated more room based amenities (lotion, more than one towel for the pool, etc.). Overall good value for money and appreciated the great service.
Stayed 3 nights in Apr 2023
Response from The Management on May 17, 2023
Dear Guest,Thank you for your preference of the Louis Phaethon Beach Hotel on your recent stay.We appreciate the time you have taken to review the Hotel and your comments.Look forward to welcoming you back.The Management

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

gal

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel amazing food!!
Stayed 8 nights in Nov 2022
Response from The Management on Nov 15, 2022
Dear Guest, thank you very much for choosing the Louis Phaethon Beach hotel for your recent holiday. It is indeed so fulfilling to learn that you have appreciated our kitchen’s great variety of food on offer. Hopefully we will have the opportunity to welcome you back to the Louis Phaethon Beach hotel in the future. Thank you.

10/10 Excellent

Liran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing week
Its our 2nd time at Louis Phaethon and its was amazing. Delicious food, amazing pools and very talent entertaining staff We will definitely come back again
Stayed 5 nights in Aug 2022
Response from The Management on Sep 7, 2022
Dear Loyal Guest,Thank you for returning to the Louis Phaethon Beach Hotel for your second stay.We are delighted to read your kind comments about our tasty food options, the swimming pool facilities, as well as the talented and fantastic entertainers. We truly hope to see you for the third time soon.

4/10 Poor

Fadi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very old and outdated, the only good thing about it was the waterslides. Definitely over priced!
Stayed 5 nights in Jul 2022
Response from Hotel Management on Jul 15, 2022
Dear Guest, We would like to thank you for choosing to stay at the Louis Phaethon Beach. It is obviously a huge disappointment that we were unable to enchant you with our services, contrary to the majority of our guests. It is not often that we are rated with such a low score but we accept your criticism and look to use it for our ongoing improvement. Once more, we are sorry for your disappointment and send our sincerest regards.

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities for children. Perfect vacation for family with children.
Stayed 4 nights in Jun 2022
Response from Hotel Management on Jun 23, 2022
Dear Guest, thank you very much for choosing to be our guest at the Louis Phaethon Beach hotel. Thank you for praising our facilities suitable for all ages. We hope to meet you again and to provide you with another Louis Phaethon holiday experience.

10/10 Excellent

Kirsty

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Management couldnt help us enough especially with me being gluten free. They guided me around and if there was anything else i needed they tried their hardest to get for me. Only thing they lack is gluten free beer and actual alcohol in the cocktails
Stayed 4 nights in May 2022
Response from Hotel Management on Jun 23, 2022
Dear Guest, we are indeed very thankful for your brilliant comments and thank you for choosing Louis Phaethon for your recent holiday. It is indeed very satisfying to know that our management and staff took such a good care and assisting you with your meals' requirements. Allow us to assure you that we try to cater for everybody’s' eating needs no matter their food restrictions. We wish you the very best and we all look forward to welcoming you back to the Louis Phaethon Beach Hotel in the near future. Regards from all of us.

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in May 2022
Response from Hotel Management on Jun 23, 2022
Dear Guest, thank you very much for rating us. It will be a great pleasure to welcome you back in the near future. Kind regards

10/10 Excellent

ashrf

Stayed 4 nights in Apr 2022
Response from Hotel Management on May 13, 2022
Dear Guest, thank you very much for staying at the Louis Phaethon Beach hotel and we sincerely hope that you will soon revisit the Louis Phaethon Beach Hotel as we would love to meet you and serve you again. Regards and best wishes from all of us. Thank you

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic kids pool, amazing entertainment team, lovely food, great coastal walk. They were very helpful and accommodating with my daughter's gluten free diet.
Stayed 5 nights in Apr 2022
Response from Hotel Management on May 13, 2022
Dear Guest, thank you for taking the time to post your kind review about your Louis Phaethon Beach experience. It is indeed very satisfying to know that our employees took such a good care of you and assisting you with your daughter’s meals' requirements. Thank you for your compliments regarding our pool facilities, our friendly and dedicated staff including our fantastic entertainers, as well as the the quality of our food selection. Thanks again for staying with us and we wish you all the very best. Thank you

8/10 Good

Salma Mumtaz

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent food. Rooms not always cleaned to good standard. Music is too loud and intrusive from pool area.
Stayed 4 nights in Apr 2022
Response from Hotel Management on May 13, 2022
Dear Guest, thank you very much for choosing to be our guest at the Louis Phaethon Beach hotel. Thank you for praising our friendly and dedicated employees and our food quality. The rest of your comments and observations are appreciated and already been discussed with the relevant departments for any possible changes/improvements in the future. Let us hope that we will soon welcome you back to the Louis Phaethon Beach Hotel. Thank you.

8/10 Good

Sally

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Louise

Traveled with family
Liked: Property conditions & facilities, room comfort
Our first time staying here, bit annoying that even when you pay all inclusive that only gives you drinks till 10pm and have to pay extra for spa, wasnt told we would have to book to eat in the burger restaurant so when we tried getting in was no seats available, so can only eat at the little italian or main restaurant which is just the same food daily, a mix up would have been nice, i think you should be offered to book in the other restaurant when making the bookings Room was good size few hairs on bed and in bathroom but overall pretty clean
Stayed 2 nights in Oct 2021
Response from The management on Oct 29, 2021
Dear Guest, Thank you very much for your feedback regarding your recent stay at the Louis Phaethon Beach Hotel. With regards to the spa treatments, it is true that this facility is with a charge and we are sorry if you didn't know this before arriving to our hotel even though this information is available on hotel's website as well as in holiday companies' brochures. We would also like to inform you that our All Inclusive service is until 24:00am at Louis Phaethon. We are surprised to read your comments about our restaurants and availability during your evening meals, as prebooking is not necessary to book to our main restaurant. In addition, we do not have a burger restaurant or little Italian. We apologise for any inconvenience or misunderstanding caused during your stay. Thank you

10/10 Excellent

SALLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Poor room quality which is a shame
the hotel facilities are good. The rooms and the conditions of the room and the bed is not up to standard of a 4* hotel. The lobby and facilities of the hotel have recently been update but the room is very basic and dated. The rooms dont not meet the standards of a 4* hotel maybe a 2* standard. A basic travelodge has better rooms.
Stayed 2 nights in Sep 2021

10/10 Excellent

Stuart

Stayed 1 night in Sep 2021

8/10 Good

Richard

Traveled with family
Liked: Staff & service, room comfort
Enjoyable stay with just one disappointment.
Very enjoyable stay. Outdoors & kids facilities are very good, quality & choice of food again was very good. Staff were very helpful and friendly. Rooms were quite basic for a four star hotel. Only real negative / disappointment for me was the hotel hallway carpeting was quite badly stained and dirty, and hadn’t been vacuumed in quite some time. Example being, we had cut toe nails outside our room door when we arrived and they were still there when we left!
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent but repetitive food and not enough choices
Stayed 4 nights in Aug 2021
Response from Hotel Management on Aug 21, 2021
Dear Guest, Thank you very much for choosing to be our guest at the Louis Phaethon Beach hotel. Thank you for your rating and let us hope that we will soon welcome you back to the Louis Phaethon Beach Hotel. Kind Regards

8/10 Good

Andrew

Stayed 2 nights in Jul 2021

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition the hotel, amazing food and comfort!!!!
Stayed 2 nights in Jun 2021
Response from The Management on Jun 26, 2021
Dear Mrs Maria, We are so happy that you have appreciated the good condition and comfort of our hotel as well as our amazing food.Our aim is to offer always the best service to all our guests and your lovely review and high rating is our best reward. We really look forward to the pleasure of welcoming you back in the near future. Kind regards

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from The management on Dec 16, 2020
thank you very much for your review. It will be a great pleasure to welcome you back in the near future. Kind regards

8/10 Good

Inge, Glasgow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Relaxed, fun vibe with good music and activities around pools and water slides and play area. Lots of lifeguards, water sports and a sandy beach just along from the hotel. Can snorkel right next to hotel to see small fish and maybe a turtle, if you go out a little further. Chinese buffet, bar and fast food handy next to pool, to eat in your bikini if you want to. Main inside buffets very good. Shop is handy to have until midnight. Managers always on hand, helping and checking all is good around the hotel. All staff were fantastic, though maybe check-in could have been friendlier & more informative. Weirdly, reception staff didn't know anything about the airport bus that stops directly opposite and costs only 1.5 euros/ 0.75 for kids per journey, instead of 35 euro by taxi! Can also go 10 minutes by bus or 30 minute walk to the harbour area for small shops, bars and restaurants. Only things that could be improved on were to have more fresh fruit & juices to do smoothies or nice cocktails, to fry the bacon instead of steaming it and to get rid of the guitarist guy who can't sing, who was on one night! the rest of the entertainment was good fun and the regular host was an amazing singer, getting everyone up to sing karaoke and join the quizzes. Very much appreciated the hard work of all the staff to keep us safe, but still have a great holiday.
Stayed 7 nights in Oct 2020
Response from The management on Oct 23, 2020
Dear Mrs Inge, We would like to thank you for choosing to stay at Louis Phaethon Hotel. We are really delighted that you had a great holiday at our lovely hotel and that you have appreciated our fantastic and hard working staff. We are saddened to hear that your check in was not enough informative and we do apologize for it. Please rest assured that your valuable feedback on the raised minor issues will be taken into consideration for further improvements. It will be a great pleasure to welcome you back to our hotel in the near future. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and tidy and all staff excellent. The outside space and pools were great. The rooms were on the small side but ok for our 4 night stay. Food selection was good but most of the time the food wasn't hot enough.
Stayed 4 nights in Sep 2020
Response from The management on Oct 9, 2020
Dear guest, Thank you very much for staying with us and for taking the time to let us have your opinion on your stay. We are really happy to read that you have appreciated our excellent staff, the hotel's cleanliness and our great pools and outdoor spaces. Your comments on the food temperature will be passed on our Head Chef for further improvements. We really look forward to welcoming you once again and to offer you our services. Kind regards

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 4 nights in Aug 2020
Response from Louis Phaethon Beach Hotel on Oct 8, 2020
Thank you for choosing the Phaethon Beach Hotel for your holiday. We are happy we have met your expectations. Looking forward to welcoming you once again in the near future.

6/10 Okay

Natalie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Adam, Scotland

Traveled with partner
Liked: Staff & service
The staff are the most important asset, theyre mazing, so friendly, its like a home from home. Our fourth visit and we cant wait to go back. Hotel nicely refurbished, rooms lovely, facilities great, great location, handy for airport in Paphos, good great. Superb place.
Stayed 7 nights in Mar 2020

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great couple of days, staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
The Louis Phaethon was amazing. The food was great, the service awesome, and everyone very friendly. WE would come again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
we did not like the furniture. they are to old and broken in some places.
Stayed 4 nights in Oct 2019

8/10 Good

Yuval

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Shahaf

Liked: Cleanliness, staff & service
Nice Hotel, very good food and swimming pools
The food was excellent. So many options and for children as well. The stuff were very kind and the service was absolutely amazing. We were disappointed Of the room, it was very small, out dated and the bad was not comfortable. Wifi internet access is not free in the room which makes it more uncomfortable. Also, the safety box was available with an extra charge only, which is weird... it should be a default facility in the room like in every hotel we stayed..and its with a key which you have to take with you everywhere. I don't understand why not using a safety box with a code.. having a drinking water was a little bit annoying, you get only one bottled water in the room (we were a family of 3 people) and you must go to the bar to re-fill it every time, the all inclusive package is not including mineral water bottles. also, the location of the hotel is not so good.. very far from Paphos town, restaurants and shops.. we had to take the bus for going everywhere.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Family Stay
We went as a family with grandchildren and had a wonderful time. The hotel has many advantages for a family with children- all inclusive, an expansive area, many pools and kids activities. The service was excellent and they baked us a cake for a family birthday. Hughly recommended for a family vacation.
Stayed 3 nights in Sep 2019

8/10 Good

Yossef

Liked: Cleanliness, staff & service, room comfort
Pretty great hotel, the food is not that great
The hotels facility are great, lots of pools, slides, nice lobby, sea view and stuff to do. The food was not that good thought. The room is extremely out of date and a bit small.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
I live in Cyprus but had my family visiting of my sister, my niece, her partner, two children aged 8 & 5. I use to holiday at this hotel for many years. Staff cannot do enough for u. Majority of the staff have been working there for years! Rooms lovely with everything u need. Food choice is in unbelievable! The rooms, public areas r very clean. Plenty to do for all ages. Bus stop right outside the hotel to take u to the harbour area & the old town of Paphos. A great hotel suitable for everyone. Can guarantee u will keep coming back & it is very obvious there r many repeaters to this hotel. Go on get it booked!!
Stayed 5 nights in Aug 2019

10/10 Excellent

meirav

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Itay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
מלון בסדר אבל..
השירות נפלא. היחס מצויין. אך החדרים קטנים מאוד וישנים. יש בעיות של לחות בחדרים.החדרים ישנים מאוד. אך מעבר לזאת המצב של המלון והיחס והשירות מצויין . מתאים לילדים מאוד
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.nice food...but expensive and you have to pay even the save
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel .......... ..... ..... ...... ...... ....
Stayed 7 nights in Aug 2019