Room type

Executive Room

Max Occupancy: 3 guests (up to 2 children)

Executive Club

Max Occupancy: 3 guests (up to 2 children)

The Towers

Max Occupancy: 2 guests (up to 1 child)

ITC One

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelLuxury Mumbai hotel in Parel with 3 restaurants

Expedia Insiders' Select Winner 2014

Location

Located in Parel, this luxury hotel is 0.4 mi (0.7 km) from KEM Hospital and within 3 mi (5 km) of Siddhi Vinayak Temple and Mahalaxmi Temple. Nehru Planetarium is 2.5 mi (4 km) away.

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Self parking is free. Other amenities include 3 bars/lounges, a fitness center, and a coffee shop/café.

Room Amenities

All 242 rooms feature thoughtful touches like bathrobes and slippers, along with WiFi and 24-hour room service. Guests will also find wired Internet, satellite TV, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, ITC Grand Central, Mumbai features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 3 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service. 6 meeting rooms are available. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 242
  • Safe-deposit box at front desk
  • Babysitting or childcare
  • Number of floors - 30
  • Number of bars/lounges - 3
  • Coffee shop or café
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service spa
  • Hair salon
  • Computer station
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Multilingual staff
  • Garden
  • Porter/bellhop
  • Luggage storage
  • Number of meeting rooms - 6
  • Free self parking
  • Number of restaurants - 3
  • 24-hour business center
  • Sauna
  • Number of buildings/towers - 1
  • Spa services on site
  • Indoor pool
  • Breakfast available (surcharge)
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
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Family Friendly Amenities

  • Indoor pool
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Wireless internet access (662 INR per 24 hours surcharge), Wired internet access (662 INR per 24 hours surcharge)

Available in some public areas: Wireless internet access (662 INR per 24 hours surcharge), Wired (high-speed) Internet access - surcharge

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Free newspaper
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • Rainfall showerhead
  • Satellite TV service
  • Desk
  • Iron/ironing board
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
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Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and 10:30 AM.

Kebabs and Kurries - This restaurant serves lunch and dinner.

Shanghai Club - This restaurant serves lunch and dinner.

Hornbys Pavilion - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

Kaya Kalp - The Spa has 6 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Reflexology
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: INR 982 per person (approximately)
  • Fee for in-room wireless Internet: INR 662 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 662 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: INR 662 (for 24 hours, rates may vary)
  • Airport shuttle fee: INR 1588 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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