Dear Jia,Thank you for your review, we are very happy to hear that you enjoyed our location! We hope to have the chance to welcome you back soon.With best regards,

Dear Karen,Thank you for your review, we are very happy to hear that you enjoyed our perfect location! We hope to have the chance to welcome you back soon.With best regards,

Dear Michel,Thank you for your lovely review, we are very happy to hear that you enjoyed celebrating your 40th birthdays with us! It is always a rewarding moment for our staff to read about our guest satisfaction.We hope to have the chance to welcome you back soon.With warmest regards,

Dear Mr. BrooksFirstly, I want to extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay at Hôtel Opéra Richepanse. Your feedback is invaluable to us, and I assure you that we take your comments seriously as we strive to continuously improve our services.Upon reading your review, I am truly disheartened to learn about the inconveniences you suffered all stay long. I would like to address your concerns regarding the room assignment. Had we been made aware of your dissatisfaction during your stay, our team would have been more than willing to accommodate your request for a room on an upper floor with an upper ceiling shower setup. Your comfort and satisfaction are paramount to us, and we regret any oversight in not meeting these expectations from the outset.Regarding your feedback on the pre-stay survey, I acknowledge that the questions posed may have seemed redundant considering our standard offerings. This is the way to know better our guest’s needs before they come. Some facilities such as iron, for example, are not in the standards of some room categories (classic and superior) but we can put it in the room if needed. The guests like to have the first contact with the reception before they come. They are welcome to ask questions, and we are delighted to assist them in organizing their upcoming stay. It’s more personal. And, it isn’t mandatory to replay. However, we will review our survey process to ensure it adds value to all our guests' experiences in the future.Additionally, I want to assure you that we take plumbing issue seriously, and from this morning we are actively working to find the reason of this problem.Once again, I apologize for the inconveniences you experienced and thank you for bringing them to our attention.

Dear Charlotte,Thank you very much for having reviewed your stay. We hope to welcome you again soon.And until then we wish you a great day!With best regards,

Dear Peter,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Imogen,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Nida,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Michelle,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Ronn,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear John,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Nicolas,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Ah Rem,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Chia Chia,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Cara,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Nora,Thank you very much for having reviewed your stay.Best regards,

Dear Ivy,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Shuihong,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Zhanna,Thank you for your wonderful feedback!We are delighted to hear that our hotel has become your favorite. While we may be small and lack a gym, we are thrilled that our prime location and friendly staff have made your stays enjoyable. We look forward to welcoming you back each time! If there's anything specific you love about your experience, we'd love to hear more. With best regards,

Dear Letisha,Thank you so much for leaving us such a positive review, we really do appreciate it. We hope to welcome you back in the near future.And until then we wish you a great day.With warmest regards,

Dear Alexandre,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We genuinely appreciate your comments and concerns, and we're sorry to hear that your experience did not meet your expectations, particularly during such a special occasion as yourhoneymoon. We understand that the train passing by and the resulting vibrations, as well as the noise from neighboring rooms, were sources of inconvenience; It's important to note that our historic building, constructed in 1807, has sturdy, thick walls designed to provide sound insulation. Additionally, our windows are double-glazed to minimize external noise. We apologize if this did not meet your expectations. We apologize for the response you received from our front desk, as it does not reflect our usual commitment to guest satisfaction. Your feedback is invaluable, and we will work diligently to address these concerns to ensure a more pleasant experience for our guests in the future. Once again, thank you for your feedback, and we sincerely apologize for any disappointment you experienced. Warm regards,

Dear Shannon, Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Daniel,Thank you very much for having reviewed your stay. We hope to welcome you again soon.Best regards,

Dear Guillermo,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Lai Chin,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With best regards,

Dear Maria, Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Nancy,Thank you very much for having reviewed your stay. Providing exceptional service and creating positive memories for our guests is our top priority. Please rest assured that our hotel highly values you feedback and you experience will be take into account during future evolutions and reposts. Looking forward to welcoming you again very soon,With warmest regards,

Dear Donald,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Warmest regards,

Dear Gilad,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Maria,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Jamie,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Tania,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Katerina,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Mohamed,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Marina,We apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we are truly sorry to hear about the lack of assistance with your baggage upon arrival, the discomfort of the beds, and the noise disturbances. Your comments regarding the room size, smoking odor, and external noises are noted, and we will strive to improve in this areas. We are glad to know you appreciated the turndown service and the convenient location, but we understand that your overall experience fell short of your expectations. We value your feedback and will use it to make necessary improvements.. If you decide to give us another chance in the future, we will do our best to provide you with a much better experience. Best regards,

Dear Tatyana,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Karen,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards

Dear Michel, Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Max,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Marie,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!With warmest regards,

Dear Shana,We really appreciate your fantastic feedback on your recent stay with us.I do hope we have the opportunity to welcome you back again soon.With warmest regards,

Dear Alvaro,Thank you for sharing your review with us. It’s a pity that we were not able to meet your expectations We would love to learn more about your stay. Do not hesiate to contact us directly.With warmest regards

Dear Anonymous,We really appreciate your fantastic feedback on your recent stay with us.I do hope we have the opportunity to welcome you back again soon.With warmest regards,

Dear Julia,Thank you very much for sharing your positive comments following your recent stay with us.I do hope we have the opportunity to welcome you back again soon.With warmest regards,

Dear Robert,We deeply and sincerely apologize on behalf of the hotel for the inconvenience you were faced with. Our receptionist did not wanted to feel you that way. Indeed, our check-in time is at 3pm and our check-out 12 noon. The hotel is fully booked every day in high season and unfortunately the previous guest left the hotel later than we expected Our Housekeeping team follows all procedure of cleaning and performs a deep control of rooms in order to offer a room properly clean for each guest arriving at the hotel. It's very important to us and it's only for that reason we was not able to offer you the early check-in. Please rest assured that our hotel highly values your feedback and your experience will be take into account during future evolutions and reposts.

Dear Anamaria,Thank you so much for sharing your feedback after your stay at Hotel Opera Richepanse. We hope that we will have the opportunity to welcome you again in the future.With warmest regards,

Dear Peter,Thank you so much for sharing your feedback after your stay at Hotel Opera Richepanse; We hope that we will have the opportunity to welcome you again in the future.With warmest regards,

Dear Max,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us. We hope to welcome you back in the near future.With warmest regards,

Dear Stewart,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Stewart,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!