All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location for dining, walkable to Pantheon, Notre Dame and Eiffel and other key Paris sites. Local fresh food and flower market very close and cafe right across the street for morning coffee and pastries. Easy walk to Gare de Lyon for trains.
Justin
Stayed 8 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We thank for leaving your comments and hope to see you again soon.Kind Regards,
10/10 Excellent
Charlie
Apr 12, 2024
Charlie
Stayed 3 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We thank for leaving your comments and hope to see you again soon.Kind Regards,
Rooms small to be expected but long brown carpet in main room nasty should be flooring dirty. The air conditioner worked great the 1st second night didn’t work at all. One of the two shower heads worked and general can’t give much of a review 2 star at best
shelley
Stayed 2 nights in Apr 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We apologize that our hotel did not meet your expectations and hope you will consider to stay again with us in order to have the chance to provide you a better experience in our hotel.Kind Regards,
Small and compact but was nice and clean and very easy to get too
Caroline
Stayed 4 nights in Apr 2024
4/10 Poor
Adriana
Apr 9, 2024
No worth the price.👎
Adriana
Stayed 1 night in Apr 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We apologize that our hotel did not meet your expectations.We hope you will consider to stay again with us in order to have the chance to provide you a better experience in our hotel.Kind Regards,
8/10 Good
Kanan
Apr 2, 2024
Liked: Cleanliness, staff & service
Kanan
Stayed 2 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We thank for leaving your comments and hope to see you again soon.Kind Regards,
6/10 Okay
Elizabeth
Traveled with family
Mar 31, 2024
Disliked: Amenities
It was an alright hotel. Nothing bad, nothing real good. The room and bathroom are VERY small. The area is safe and a walk to nearest attractions. Dont waste your money on the breakfast, eat at pastry shop next door.
Elizabeth
Stayed 2 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
Worst hotel ive ever stayed in..... thick layers of dust on everything.... small room, poor amenities and rude staff, beds are like slabs, A/C didnt work, glass door on bathroom and water leaks out onto carpet, DO NOT STAY HERE.
Michael
Stayed 5 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Mar 29, 2024
Good Afternoon,We apologize that our hotel did not exceed your expectations.We hope to see you again in order to have the chance to provide you a superior experience.As for the amenities, you have a Nespresso coffee machine and a safety-deposit box for valuables.Kind Regards,
Very good location close to metro station for line 7 that gets you to most visited areas, short walk to Rue Mouffetard which had a lot of dining options.
Marcel
Stayed 7 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Mar 27, 2024
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
8/10 Good
Mary
Mar 16, 2024
Mary
Stayed 3 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Apr 13, 2024
Good Afternoon,We thank for leaving your comments and hope to see you again soon.Kind Regards,
4/10 Poor
Ria
Mar 13, 2024
Disliked: Staff & service
Unfriendly staff
Ria
Stayed 3 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Mar 27, 2024
Good Afternoon,We apologize that our hotel did not exceed your expectations and hope to have the chance to see you again in order to provide you a better experience.Kind Regards,
Convenient location on a metro line. That's the best thing going for it. Rooms are tiny with poor amenities. Awful customer service AND we had bed bugs in our room. When we told the night front desk staff, the person was not apologetic and seemed very bothered by us pointing it out. Like we were inconveniencing them!! We expected much better service from a Best Western brand property!
Amanda
Stayed 4 nights in Mar 2024
Response from Front Desk / Reception and Reservations Department on Mar 27, 2024
Good Afternoon,We apologize that our hotel did not exceed your expectations and hope to see you again in order to provide you a superior experience.Kind Regards,
Staff is very friendly, room was clean and met our needs.
Timothy
Stayed 8 nights in Feb 2024
Response from Front Desk / Reception and Reservations Department on Mar 27, 2024
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
10/10 Excellent
John
Feb 28, 2024
John
Stayed 1 night in Feb 2024
Response from Front Desk / Reception and Reservations Department on Mar 27, 2024
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
6/10 Okay
Susan L, Tampa
Traveled with partner
Feb 19, 2024
Liked: Cleanliness
Disliked: Amenities
We found the hotel to be conveniently located to the Metro, walking distance from the Pantheon, Notre Dame & alot of dining. Room was nice however the bed was not comfortable. Surprised to find no fridge in the room. The day staff was very helpful and friendly, the staff who worked nights were not. When we inquired about getting coffee & such fir our room the man who worked the night shift was very rude and said you only get one complimentary cup a of coffee on your first night only.
Susan L
Stayed 6 nights in Feb 2024
Response from Front Desk / Reception and Reservations Department on Feb 21, 2024
Good Morning,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
4/10 Poor
Cameron
Feb 7, 2024
Disliked: Amenities
Location is great and staff helpful, but…we would not book again at this property. Rooms are small, dark and dirty. Beds are not comfortable, old mattresses, tho linens are very good.
Cameron
Stayed 6 nights in Feb 2024
Response from Front Desk / Reception and Reservations Department on Feb 13, 2024
Good Morning,We apologize that our hotel did not exceed your expectations.We will use your comments to improve ourselves.We hope that you will reconsider to stay with us in order to provide you a better experience.Kind Regards,
Response from Front Desk / Reception and Reservations Department on Feb 7, 2024
Good Afternoon,We thank you for leaing your comments and hope to see you again soon.Kind Regards,
4/10 Poor
Suet Ying
Traveled with family and small children
Jan 8, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
We selected executive room for a 4 nights stay. The room is much smaller than the photos shown on Expedia. The room light is dim. The window is non-usable, facing another wall of the building. Generally speaking , the atmosphere makes you don’t want to stay in the room longer. Although we booked the biggest size available , it’s crowded for 2 adults and a baby.
The cleaner is good but the services are terrible. The staff seems to enjoy giving “ lecture “ to their customers , which I don’t find it appropriate.
The hotel is clean and the location is good. There are plenty of restaurants to pick nearby and 100 M walking distance to the hotel.
Suet Ying
Stayed 4 nights in Jan 2024
Response from Front Desk / Reception and Reservations Department on Feb 7, 2024
Good Afternoon,We thank you for leaing your comments and hope to see you again soon.Kind Regards,
this was a great location for getting around on metro, great restaurants and although the hotel and room is small, its clean and has everything. The breakfast was nice and the staff was very helpful.
Natasha
Stayed 3 nights in Dec 2023
Response from Front Desk / Reception and Reservations Department on Feb 7, 2024
Good Afternoon,We thank you for leaing your comments and hope to see you again soon.Kind Regards,
Response from Front Desk / Reception and Reservations Department on Feb 7, 2024
Good Afternoon,We thank you for leaing your comments and hope to see you again soon.Kind Regards,
8/10 Good
Jeff
Traveled with group, Traveled with family
Dec 29, 2023
Liked: Amenities
The front desk people were not friendly at all when we checked in and three days after that. When we checked out at the fourth day there were very friendly hotel manager. We were informed that the people who were there the previous three days were temporary replacement. The hotel management should not let these people work there even as temporary replacement. They were not friendly at all.
Jeff
Stayed 4 nights in Nov 2023
Response from Front Desk / Reception and Reservations Department on Dec 29, 2023
Good Morning,We apologize that you had a bad experience with our staff members.However, we hope that you will consider to come back to stay with us in order to have the chance to provide you a superior experience.Kind Regards,
10/10 Excellent
Hetaher
Dec 22, 2023
Hetaher
Stayed 1 night in Dec 2023
Response from Front Desk / Reception and Reservations Department on Dec 29, 2023
Good Morning,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
Staff was very helpful and directed us to a great area very close by that had dozens of restaurants of all ranges of prices and varieties of food. Lots of bakeries and small stores for anything you may require.
Debra
Stayed 4 nights in Nov 2023
Response from Front Desk / Reception and Reservations Department on Dec 29, 2023
Good Morning,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
Room to small, it’s not enough space in the room we can’t walk around, the bathroom it’s to small too, good service people are very friendly and speak English well
William
Stayed 1 night in Nov 2023
Response from Front Desk / Reception and Reservations Department on Nov 22, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
8/10 Good
William
Nov 19, 2023
William
Stayed 2 nights in Nov 2023
Response from Front Desk / Reception and Reservations Department on Nov 22, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
The shower design is not user friendly. The shower will be the attachment wand to use.There is one window as a shower curtain and an open space of the bathtub so it takes a getting used to so you don’t spray water everywhere in the bathroom.
Blaine
Stayed 4 nights in Nov 2023
Response from Front Desk / Reception and Reservations Department on Nov 22, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
Excellent location in walking distance from Pantheon and lots of great bars & restaurants.
Hôtel itself was nice and staff excellent - rooms good size and shower nice and powerful.
Late check in due to flight arriving late and night manager greeted us with a friendly welcome to get checked in.
All in all a lovely stay and would highly recommend.
Darren
Stayed 3 nights in Nov 2023
Response from Front Desk / Reception and Reservations Department on Nov 15, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
Response from Front Desk / Reception and Reservations Department on Nov 1, 2023
Good Morning,We are sorry that we did not exceed your expectation.We hope that you will consider to stay with us again in order to provide you a superior experience.Kind Regards,
I love that this neighborhood was less touristy but had everything we needed and was very convenient. Appreciated the elevator and Nespresso machine in the room. Updated bathroom a plus!
Susan
Stayed 8 nights in Oct 2023
Response from cc on Oct 30, 2023
Good Morning,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
2/10 Terrible
Alberto
Oct 25, 2023
Alberto
Stayed 1 night in Oct 2023
Response from Front Desk / Reception and Reservations Department on Nov 15, 2023
Good Afternoon,We aplogize that our hotel did not exceed your expectations.We hope to have the chance to see you again in order to provide you a superior experience.Kind Regards,
8/10 Good
Florian
Traveled with group
Oct 23, 2023
Liked: Cleanliness, staff & service, amenities
Nice little hotel in a lovely area. Super clean, but could use a touch of a spruce up in some areas. Staff is absolutely lovely.
Florian
Stayed 4 nights in Oct 2023
Response from Front Desk / Reception and Reservations Department on Oct 25, 2023
Good Morning,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
will not recommend for wheelchair user, must eat in room, bathroom
Leon
Stayed 8 nights in Oct 2023
Response from Front Desk / Reception and Reservations Department on Oct 25, 2023
Good Morning,We take note of your comments and use them to improve ourselves in order to offer a better experience in our hotel. Kind Regards,
6/10 Okay
Apollo
Traveled with family
Oct 13, 2023
Small room; small elevator
Apollo
Stayed 7 nights in Oct 2023
Response from Front Desk / Reception and Reservations Department on Oct 14, 2023
Good Morning,We inform you that all rooms are about 14m² including the bathroom.Exception for the room on the ground floor which is about 20m² including the bathroom as it is equipped for a wheelchair user (very large room and very large bathroom).Furthermore, the building itself is a typically Haussmannian style which is usual in Paris standard.We hope we could see you again soon in order to have the chance to propose you a better experience in our hotel.Kind Regards,
Hotel was clean and tidy receptionist friendly
Rooms were small but to be expected on Paris but comfortable
Malcolm
Stayed 3 nights in Sep 2023
Response from Front Desk / Reception and Reservations Department on Oct 4, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
6/10 Okay
Liz
Traveled with group
Oct 2, 2023
Liked: Staff & service
Room was fine - little run down. Was quiet and safe. Staff were helpful.
Liz
Stayed 1 night in Sep 2023
Response from Front Desk / Reception and Reservations Department on Oct 4, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,
8/10 Good
Steven
Traveled with partner
Oct 1, 2023
Are very clean, updated, but very small hotel room. Included why did they called a queen size bed but to my experience it is a king size bed. Maybe that's why it seems small. Clean modern small bathroom. Breakfast included for a fee which was delicious. The area around has lots of little cafés and bistro's including an alley area where there were many of them, which we called the "magic alley". I have to give a special commendation to the overnight desk person who helped us arranging an early morning cab and some breakfast.
Steven
Stayed 4 nights in Sep 2023
Response from Front Desk / Reception and Reservations Department on Oct 4, 2023
Good Afternoon,We thank you for leaving your comments and hope to see you again soon.Kind Regards,