Lobby

Reviews of Campanile Paris Est - Pantin

3 out of 5
Campanile Paris Est - Pantin
62-64, Avenue Jean-Lolive, Pantin, Seine-Saint-Denis

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 1002 reviews" "
Rating 8 - Good. 534 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good priced hotel right next to a metro station. Nice quiet area with lots of little shops, a big supermarket, restaurants etc.
Stayed 3 nights in Feb 2024
Response from The Direction on Mar 5, 2024
Dear Guest, Thanks for the feedback! We are happy that you had a pleasant stay with us and we wish to see you again by the future!

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from La direction on Mar 5, 2024
Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Muhammad

Business traveler
Liked: Cleanliness, amenities
Excellemt location as metro was only 2 min walk & there were many restaurants & shopping options nearby. Room service / cleaning was good but the middle aged lady at the counter was rude & check-out was clumsy.
Stayed 6 nights in Feb 2024
Response from La Direction on Feb 27, 2024
Monsieur, Merci pour cette bonne note! Nous sommes heureux que vous ayez passé un agréable séjour parmi nous et nous espérons vous revoir très vite !

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and reasonable cost. Very handy for the metro but the local area a little bit rundown.
Stayed 2 nights in Oct 2023
Response from La direction on Oct 25, 2023
Madame, Monsieur, Merci pour cette bonne note! Nous sommes heureux que vous ayez passé un agréable séjour parmi nous et nous espérons vous revoir très vite ! La Direction

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trying to find the location.
It was hard to find. The reservation information did not explaine well enough where it was located. Luck for us a wonderful couple who lives in the area figured it out for us.
Stayed 3 nights in Oct 2023
Response from La Direction on Oct 25, 2023
Madame, Merci pour cette bonne note! Nous sommes heureux que vous ayez passé un agréable séjour parmi nous et nous espérons vous revoir très vite !

6/10 Okay

Zhigang

Traveled with partner
Liked: Staff & service
It’s close to metro station, very easy to access locations. The carpet is not clean. It charged an extra security deposit. Although we were told it will be returned, it is not mentioned in the price.
Stayed 6 nights in Sep 2023
Response from The Direction on Sep 28, 2023
Dear Guest,Thank you for sharing your opinion following your visit to Campanile.We are delighted that you enjoyed your stay at our establishment and we hope to welcome you back to us again. The Direction

8/10 Good

Charlita

Cozy and clean,also very convenient.
Stayed 3 nights in Sep 2023
Response from La Direction on Nov 14, 2023
Madame, Merci pour cette bonne note! Nous sommes heureux que vous ayez passé un agréable séjour parmi nous et nous espérons vous revoir très vite !

8/10 Good

Melika

Stayed 2 nights in Sep 2023
Response from Daniel on Sep 20, 2023
Bonjour,Merci d'avoir pris le temps de laisser un avis sur votre séjour.Cordialement,

2/10 Terrible

Kristina

Stayed 2 nights in Jul 2023
Response from The Management on Aug 12, 2023
Dear customer,Thank you for taking the time to share your experience with us. We would have liked to know where we could improve through a detailed commentary, as your feedback is a source of constant improvement.We look forward to welcoming you again in our hotel.Yours sincerely

10/10 Excellent

Yossi

Stayed 1 night in Jul 2023
Response from m on Aug 5, 2023
Cher client, Nous vous remercions pour votre avis sur notre établissement Campanile Pantin EstNous restons mobilisés tout au long de l’année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin.Toute l’équipe se joint à moi pour vous souhaiter une bonne journée Bien cordialement

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clean, great accommodation inside. Protests in the neighborhood. Front door had been shattered in.
Stayed 4 nights in Jul 2023
Response from m on Aug 5, 2023
Dear Customer,Thank you for your review of our establishment.We take into account your remarks on the points to be improved and will sensitize our team in order to provide the appropriate answers.We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin. Best regards

8/10 Good

Valentina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and practical.
Stayed 1 night in Jul 2023
Response from m on Aug 5, 2023
Dear Customer,Thank you for your review of our establishment.We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin.Best regards

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt unsafe and had to leave the hotel earlier than expected because of the riots that threatened the physical safety of all the guests. Hotel staff was nowhere to be found while rioters where smashing windows and burning a bus right in front of the main entrance. Fire alarms were left on while smoke filled the halls and yet no police was to be seen anywhere and staff just wanted us to stay inside. Aside from that, AC didn’t work and hotel staff refused to make any kinds of compensations in regards to the nightmarish night we experienced there
Stayed 1 night in Jun 2023
Response from m on Aug 5, 2023
Dear Customer,Thank you for your review of our establishment.We take into account your remarks on the points to be improved and will sensitize our team in order to provide the appropriate answers.We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin. Best regards

10/10 Excellent

Qian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very friendly, allowed us to check in early.
Stayed 1 night in Jun 2023
Response from manuel on Jun 28, 2023
Dear Customer,Thank you for your review of our establishment.We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from manuel on Jun 8, 2023
Cher Client, Nous vous remercions pour votre avis sur notre établissement Campanile Pantin Est.Vos remarques nous permettent de corriger les points à améliorer et de sensibiliser toute l’équipe afin de vous apporter les réponses adéquates. Toute l’équipe se joint à moi pour vous souhaiter une bonne journée.Bien cordialement,

10/10 Excellent

Madihah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, rooms are cleaned everyday, the bedroom itself was good enough for the price, there was AC and heating which was great. The hotel is surrounded by restaurants and has a large grocery shop right next to it which was very convenient. It was also a 1 minute walk from the metro station and relatively close to tram links.
Stayed 4 nights in Mar 2023
Response from j-daniel on Mar 16, 2023
Dear Customer,Thank you for your review of our establishment.We take into account your remarks on the points to be improved and will sensitize our team in order to provide the appropriate answers.We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from J-Daniel on Jan 17, 2023
Cher voyageur,Merci pour votre nous avoir laisser une note sur le Campanile Pantin Est.Nous restons mobilisés tout au long de l'année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin.Toute l'équipe se joint à moi pour vous souhaiter une bonne journée.Cordialement,

10/10 Excellent

Melika

Stayed 1 night in Dec 2022
Response from Manuel on Dec 21, 2022
Cher voyageur, Nous vous remercions pour votre avis sur notre établissement Campanile Pantin EstVos remarques nous permettent de corriger les points à améliorer et de sensibiliser toute l’équipe afin de vous apporter les réponses adéquates. Nous restons mobilisés tout au long de l’année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin.Toute l’équipe se joint à moi pour vous souhaiter une bonne journée Bien cordialement

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from J-Daniel on Nov 27, 2022
Cher voyageur, Nous vous remercions pour votre note sur notre établissement Campanile Pantin EstNous restons mobilisés tout au long de l’année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin.Toute l’équipe se joint à moi pour vous souhaiter une bonne journée Bien cordialement

10/10 Excellent

Melika

Stayed 1 night in Oct 2022
Response from J-Daniel on Nov 1, 2022
Cher Client,Merci votre note et le fait partager vos impressions.Nous espérons vous accueillir à nouveau très bientôt.Cordialement

8/10 Good

Jameson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and comfortable rooms. Metro is just a few metres away and from there one can reach anywhere.
Stayed 2 nights in Sep 2022
Response from Otmane on Sep 29, 2022
Dear Customer,We have taken into account your comments and suggestions, we will do our best to improve our service.

10/10 Excellent

Melika

Stayed 1 night in Sep 2022
Response from Otmane on Sep 29, 2022
Chère Cliente,Merci votre commentaire et le fait partager vos impressions.Nous espérons vous accueillir à nouveau très bientôt.Sincèrement

6/10 Okay

Argyrios

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Small room old carpet
Tiny room not enough space to open the luggage. The carpet in the room was in bad condition and looked dirty.
Stayed 6 nights in Sep 2022
Response from Direction on Sep 29, 2022
Dear Customer,Thank you for telling me the incidents that occurred during your stay. I want to apologize for the inconvenience gene.On behalf of the entire team, thank you for your message.Cordially.

10/10 Excellent

Sam, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well located near the train line, and it is well presented
Stayed 1 night in Sep 2022
Response from Daniel on Sep 18, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement Campanile Pantin.Nous restons mobilisés tout au long de l’année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialement

8/10 Good

Afsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with transport links to explore Paris
Pros: 1. Clean room and daily change of bins and towels 2. Comfy bed 3. Bathtub instead of shower 4. Metro outside hotel with direct access to Gare du nord. 5. Plenty of places to eat Cons: 1. Pillows were too soft 2. Carpet could do with change 3. Area is quite rough but no problem for us 4. Constantly barking dog (not hotels fault but is annoying at night) Overall a pleasant no frills stay. Would consider this hotel on our next paris visit
Stayed 4 nights in Sep 2022
Response from manuel on Sep 10, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement Campanile Pantin EstVos remarques nous permettent de corriger les points à améliorer et de sensibiliser toute l’équipe afin d'y apporter les réponses efficaces. Nous restons mobilisés tout au long de l’année pour vous servir et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialementManuel

10/10 Excellent

Melika

Stayed 1 night in Aug 2022
Response from Otmane on Sep 7, 2022
Cher Client,Nous sommes enchantés par votre retour et vous remercions vivement de nous avoir fait partager vos impressions.Nous espérons vous accueillir à nouveau très bientôt.Sincèrement,

8/10 Good

Sandra

Stayed 1 night in Aug 2022
Response from J-Daniel on Aug 18, 2022
Chère Client, Nous vous remercions d'avoir pris le temps de nous laisser une note. À très bientôt au Campanile de Pantin. Cordialement,

10/10 Excellent

Bebe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Hotel Campanile Pantin was a nice, clean and spacious hotel. There was a supermarket right below with a variety of different shops and it also helped that there was a Metro close by to explore Paris!
Stayed 5 nights in Jul 2022
Response from Otmane on Aug 4, 2022
Dear customer, Thank you for sharing us your vision of our hotel. We are in a constant improvement and your opinions are welcome. We are very happy to notice that you appreciated your stay in our hotel and hope to see you again very soon. Sincerely yours,

2/10 Terrible

Valeria

Stayed 1 night in Jul 2022
Response from Direction on Aug 4, 2022
Chère Valeria, Nous avons bien pris en compte votre retour, nous allons faire notre maximum afin d'améliorer notre service. La Direction

10/10 Excellent

Marika

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Direction on Aug 4, 2022
Chère Marika, Merci pour votre retour, Nous espérons vous accueillir à nouveau très bientôt. Sincèrement,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Otmane on Aug 4, 2022
Cher Client, Merci de nous avoir fait partager cette note. A très bientôt. Sincèrement,

8/10 Good

Olga

Stayed 2 nights in Jul 2022
Response from Otmane on Aug 4, 2022
Chère Olga, Au nom de l’équipe de campanile, je vous remercie pour votre retour. Cordialement.

6/10 Okay

Joanne

Stayed 3 nights in Jul 2022
Response from Direction on Aug 4, 2022
Bonjour, Au nom de toute l’équipe, je vous remercie pour votre message. Cordialement.

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and peaceful, ensuite toilet/shower as described and staff were efficient and polite and helpful when necessary. Good facilities in the area with decent food shops and bars within minutes walk. Metro and bus stops are practically by the hotel entrance so great for getting around Paris
Stayed 3 nights in Jul 2022
Response from Manuel on Jul 16, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement. Nous tenons compte de vos remarques sur les points à améliorer et sensibiliserons notre équipe afin d'y apporter les réponses adéquates. Nous restons à votre entière disposition et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialement Manuel

10/10 Excellent

Matthias

Stayed 1 night in Jul 2022
Response from Otmane on Jul 7, 2022
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre établissement. Bien cordialement

4/10 Poor

Marco

Stayed 4 nights in Jun 2022

8/10 Good

Yigal

Stayed 1 night in May 2022
Response from Direction on May 30, 2022
Bonjour, Tout d’abord je vous remercie d’avoir pris le temps de nous faire part de votre retour concernant votre séjour dans notre établissement. Nous espérons vous accueillir à nouveau très bientôt. Sincèrement,

8/10 Good

Carlos

Stayed 5 nights in Apr 2022
Response from Direction on May 17, 2022
Cher Client, Nous vous remercions vivement de nous avoir fait partager vos impressions, que nous ne manquerons pas de transmettre à notre équipe. Nous espérons vous accueillir à nouveau très bientôt. Sincèrement,

8/10 Good

Canary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from Manuel on Apr 2, 2022
BONJOUR Je vous remercie pour votre note Espérant vous revoir bientôt

8/10 Good

Melika

Stayed 1 night in Mar 2022
Response from J-Daniel on Mar 27, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement. Nous tenons compte de vos remarques sur les points à améliorer et sensibiliserons notre équipe afin d'y apporter les réponses adéquates. Nous restons à votre entière disposition et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialement,

2/10 Terrible

michelleh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from J-Daniel on Mar 27, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement. Nous tenons compte de vos remarques sur les points à améliorer et sensibiliserons notre équipe afin d'y apporter les réponses adéquates. Nous restons à votre entière disposition et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialement,

10/10 Excellent

Melika

Stayed 2 nights in Feb 2022
Response from Manuel on Mar 20, 2022
Cher Client, Nous vous remercions pour votre avis sur notre établissement. Nous tenons compte de vos remarques sur les points à améliorer et sensibiliserons notre équipe afin d'y apporter les réponses adéquates. Nous restons à votre entière disposition et espérons vous revoir très bientôt au Campanile de Pantin. Bien cordialement Manuel

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome back
Very nice to go back to campanile who was close for over 18 months, we love the location and it’s very convenient for us. See u again soon
Stayed 3 nights in Jan 2022
Response from Manuel on Feb 6, 2022
Dear Client Thank you for your review of our establishment. We remain at your entire disposal and hope to see you again very soon at the Campanile de Pantin. Best regards

10/10 Excellent

Melika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile good as always
Everything ok as always.
Stayed 2 nights in Feb 2020
Response from J-Daniel on Apr 4, 2020
Hello Thank you for taking the time to leave us a comment.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 4 nights in Nov 2019
Response from J-Daniel on Jan 14, 2020
Bonjour, Merci d'avoir pris le temps de nous laisser une note. Bien cordialement,

6/10 Okay

Ghazala

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from J-Daniel on Nov 21, 2019
Bonjour, Merci d'avoir pris le temps de nous laisser une note. Bien cordialement,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent except no bike rack!
Please provide a bike rack at hotel. When I had a bike, I had to book another hotel which provided a bike rack, meaning you lost my business because there was no bike rack.
Stayed 1 night in Oct 2019
Response from J-Daniel on Nov 15, 2019
Hello Thank you for taking the time to leave us a comment on your stay at our hotel. We're sorry that the lack of bike support didn't suit you. We are delighted that you were satisfied with your stay. Very cordially,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from J-Daniel on Oct 24, 2019
Bonjour, Merci d'avoir pris le temps de nous laisser un commentaire sur votre séjour dans notre hôtel. Nous sommes ravis que séjour vous ai satisfait et espérons vous revoir très bientôt. Bien cordialement,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from J-daniel on Oct 24, 2019
Bonjour, Merci d'avoir pris le temps de nous laisser une note sur votre séjour dans notre hôtel. Nous sommes ravis que séjour vous ai satisfait et espérons vous revoir très bientôt. Bien cordialement,

6/10 Okay

Soraia

Liked: Cleanliness
Stayed 7 nights in Sep 2019
Response from J-Daniel on Oct 24, 2019
Bonjour, Merci d'avoir pris le temps de nous laisser une note sur votre séjour dans notre hôtel. Nous sommes désolés que séjour vous ai pas pleinement satisfait et espérons vous revoir très bientôt.