Lobby

Reviews of Campanile Paris Sud - Porte d'Italie

3 out of 5
Campanile Paris Sud - Porte d'Italie
2, Blvd General De Gaulle, Le Kremlin-Bicetre, Val-de-Marne

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 1000 reviews" "
Rating 8 - Good. 426 out of 1000 reviews" "
Rating 6 - Okay. 226 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities
In my first room (119) the air-con did not work, the desk seat was broken and desk lamp faulty. They changed my room to 511, here the TV had a fault and I could not charge my shaver as the shaver socket on the hair dryer did not work. Outside there was rubbish that did not get cleared up for the Friday to Monday for my stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints whatsoever, friendly staff, tasty breakfast
Stayed 4 nights in Sep 2023

4/10 Poor

Jean-Jacques

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At some point the AC started making noise. Impossible to sleep. The front desk answer: cannot change the room. After much arguing it turns out they could change the room on the same floor but did not want to. The initial room was in poor shape. But the second one was ok…
Stayed 6 nights in Jun 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel needs money spent
Stayed 2 nights in Jul 2023

6/10 Okay

Muhammad

Traveled with group, Business traveler
Disliked: Property conditions & facilities
Its near the metro which was a positive. Expensive for the very basic room. Negligible amenities.
Stayed 6 nights in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service
The accommodation was reasonably priced by Paris standards, it was clean and a short walk from Porte d'Italie meto station. It was also close to an untouristy high street which was interesting. On the minus side there was no storage space in the room art from some hangars so almst everything stayed in the suitcase. Paris is an international destination so it was surprising that there were no non French TV stations.
Stayed 4 nights in Jun 2023

10/10 Excellent

kader

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 3 nights in Apr 2023

10/10 Excellent

kader

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, excellent services.ideal location
Stayed 2 nights in Apr 2023

10/10 Excellent

kader

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very clean place with good location
Stayed 2 nights in Apr 2023

8/10 Good

Richard

Business traveler, Traveled with family
Liked: Staff & service
Good for a short stay
Stayed 3 nights in Apr 2023

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
The cold shower was a disappointment, otherwise all really good. Room adequate.
Stayed 3 nights in Feb 2023

2/10 Terrible

vamshi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
I am from india I am a sports coach we had a tournament in France near by this hotel. We had stay of 5 night on the check-in day the hotel staff as deposit 150EUR which is refundable by checkout day. On the check out day they said the payment will be refund by 9pm.but there is no payment received in my account. There are not replying the mail and no response from the hotel. This is not at all good..
Stayed 5 nights in Nov 2022

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Disliked: Amenities
En général, assez propre. Mais il faisait très chaud dans la chambre et l’aération ne fonctionnait pas. Ça tournait mais aucune chaleur froide et des gouttes d’eau tombaient du plafond. Un insecte était dans mes rideau (un cafard il me semble). Je trouve qu’il manquait un petit frigo et une brosse à dent dentifrice à disposition. Ok pour une nuit voir deux. Attention il faut laisser 150€ de caution (qui est retourné à la fin du séjour) je n’avais pas vu cette information (je ne sais pas si cela était spécifié dans l’annonce de l’hôtel) mais prévoyez cette argent si vous n’avez pas de carte de crédit

8/10 Good

Enkhzul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

4/10 Poor

Michael

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It is what it is, a cheap hotel close to Orly
Stayed 1 night in Jul 2022
Response from Rokhaya on Aug 23, 2022
Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité.Nous espérons vous revoir très bientôt !Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Lesley

Stayed 2 nights in Jun 2022

8/10 Good

MANEERAT

Stayed 3 nights in Apr 2022
Response from Annick on May 28, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Oksana

Stayed 2 nights in Mar 2022

4/10 Poor

Alaw

Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 3 nights in Nov 2021
Response from Adjoint de direction on Dec 2, 2021
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Cordialement Sofiane

10/10 Excellent

Matija

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Assistant manager on Nov 15, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofiane

2/10 Terrible

joe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is unorganized
Stayed 1 night in Nov 2021
Response from Assistant manager on Nov 15, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sofiane

10/10 Excellent

Elina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A nice apart-hotel, nothing to complain about, will stay there again
Stayed 1 night in Oct 2021
Response from Assistant manager on Nov 7, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, sofiane

8/10 Good

Luciano

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Everything is good, location, very places to eat, clean and nice hotel, absolutely recommend
Stayed 5 nights in Aug 2020
Response from Sofiane on Oct 4, 2020
Dear Luciano, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with convenient transport options
Good location in Port D'Italie with convenient access to a metro & tram station. Wifi worked well inside the room. Front desk were easy to deal with and adhered strictly to social distancing procedures (incl. sanitising and wearing a face mask). Would stay here again if we returned to London!
Stayed 3 nights in Jul 2020
Response from Sofiane on Jul 29, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Zachary

Stayed 4 nights in Jul 2020
Response from Sofiane on Aug 7, 2020
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Rogika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel was dirty broken things in the bathroom very old inside but the staff was very nice
Stayed 1 night in Jul 2020
Response from Sofiane on Jul 29, 2020
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSE TO ALL PUBLIC TRANSPORTATION
My stay was good location great easy to Metro and anywhere you want to go really good RESTAURANTS nearby and at the hotel staff very helpful very COMFORTABLE place to stay
Stayed 4 nights in Jan 2020
Response from BN on Feb 4, 2020
Dear Customer, We thank you for your comment. The opinion of our customers is a source of constant improvement and your assessments allow us to ensure the quality of all our services. Looking forward to seeing you soon, Best regards, Berenice

10/10 Excellent

Kwame

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and helpful and food excellent and good location
Stayed 1 night in Jan 2020
Response from BN on Jan 16, 2020
Dear Customer, We thank you for your comment. The opinion of our customers is a source of constant improvement and your assessments allow us to ensure the quality of all our services. Looking forward to seeing you soon, Best regards, Berenice

8/10 Good

Patricia

Liked: Room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from BN on Aug 29, 2019
Cher Client, Merci d'avoir posté une note suite à votre séjour, L’avis de nos clients nous permet de veiller à la qualité de nos prestations. Bonne journée Bérénice

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just being honest
If you just want an old room with no frills, this is the place for you however, the pictures of the rooms/lobby are photo-shopped, not like it is in person at all. The brekfast they show you in photo's, it's a lie also. But hey, great price, bed was comfortable, water was hot and it was quiet.
Stayed 1 night in Aug 2019
Response from BN on Aug 27, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Bérénice

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien placé pour visiter Paris. Idéal pour nos besoins.
Stayed 3 nights in Aug 2019

6/10 Okay

Alikwel

Stayed 2 nights in Aug 2019
Response from BN on Aug 29, 2019
Cher Client, Merci d'avoir posté une note suite à votre séjour, L’avis de nos clients nous permet de veiller à la qualité de nos prestations. Bonne journée Bérénice

6/10 Okay

john

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Response from BN on Jul 21, 2019
Cher client, Nous vous remercions d'avoir pris le temps de noter notre établissement. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

6/10 Okay

Rathai

Stayed 5 nights in Jun 2019
Response from BN on Jun 22, 2019
Cher client, Nous vous remercions d'avoir pris le temps de noter notre établissement. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from BN on Jun 22, 2019
Cher client, Nous vous remercions d'avoir pris le temps de noter notre établissement. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very basic, which is fine. But also very tired. Everything worked, but everything is old
Stayed 2 nights in Mar 2019
Response from BN on Apr 30, 2019
Cher client, Nous vous remercions de partager votre avis suite à votre récent séjour parmi nous. Nous avons bien pris en compte vos remarques et suggestions, sachez que nous réalisons actuellement des travaux d’embellissement. Un grand merci pour vos précieux commentaires qui nous permettent d’améliorer continuellement la qualité du service que nous offrons. Nous serons ravis de vous accueillir à nouveau au Campanile de porte d'Italie. Bien cordialement, Bérénice

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from BN on Apr 11, 2019
Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2018
Response from Bérénice on Jan 26, 2019
Madame, Monsieur, Quel dommage que vous ayez été déçu lors de votre arrivée dans notre hôtel. Nous regrettons beaucoup que la prise en charge lors de votre arrivée n’ai pas été à la hauteur de vos attentes. Nous nous efforcerons de porter une attention particulière sur la formation de notre personnel. Merci en revanche, d'avoir souligné votre satisfaction au petit déjeuner. Dans l'attente de vous revoir prochainement, Cordialement, Bérénice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from BN on Feb 15, 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous écrire. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

6/10 Okay

Thierry

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Clean but horrid
Room is small but clean. Poor state of decor. Very noisy in hotel and surrounding area. Hideous bed and pillows. toiletries went missing and tea and coffee not replenished. Wouldn’t recommend or return here
Stayed 5 nights in Sep 2018

8/10 Good

Fernando, São Paulo, Brazil

Liked: Cleanliness, property conditions & facilities, room comfort
I will stay at this hotel anytime that I'm visiting Paris
Stayed 1 night in Aug 2018
Response from BN on Feb 15, 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous écrire. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

6/10 Okay

Yann

Liked: Staff & service
Disliked: Cleanliness, room comfort
Old looking rooms with a strong smell of tobacco, even thought it was supposed to be a no smoking room...
Stayed 2 nights in Aug 2018

8/10 Good

Parisitoo

Liked: Cleanliness, staff & service
This is a basic hotel which is clean, good quality and clean bed linen. Staff are very helpful. Whilst parking is available it is very hot and slightly complicated to access as there are no lifts and it is best to unload suitcases at the ground level near reception. Otherwise stairs are a bit difficult to negotiate. Good clean restaurant at fair prices and reasonably good food. Easy access to Paris.
Stayed 1 night in Jul 2018
Response from BN on Feb 15, 2019
Cher client, Nous vous remercions de partager votre avis suite à votre séjour parmi nous. Nous sommes ravis de constater que celui-ci vous a permis de passer un agréable séjour et que vous y avez trouvé satisfaction. Dans l'attente de vous accueillir prochainement, Bien cordialement, Bérénice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from BN on Feb 15, 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous écrire. L'avis de nos clients est une source d'amélioration constante et vos appréciations nous permettent de veiller à la qualité de l'ensemble de nos prestations. Dans l'attente de vous recevoir prochainement, Bien cordialement, Bérénice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Carolyn, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good, close to Metro station, easy to go to central Paris and CDG Airport. Staff are friendly and helpful. They can speak English and Chinese as well. Room is clean and tidy. We Will recommend it to friends. We will choose it again if we visit Paris in the future.
Stayed 2 nights in May 2018

8/10 Good

Tara

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018