Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Bad Internet - both the wired and wifi connections

Posted Nov 20, 2014
Cons: Improved wifi connection
Location: I did nit like the location - I though it would be more in Marais, but it is really in Bastille
Th hotel is very nice, except for the internet which is very bad and the location which is a little far form the business areas. Other than that, the hotel is fine
Comment from Hotel Management
Nov 21, 2014 by sonia, Hotel Management
Dear Sir, thank you very much for your comments. I just want to inform you that we have jsut changed our internet provider, so I hope that everything will be fine during your next stay. Kind regards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Excellent location, with one of the best Paris mar

Posted Nov 16, 2014
Pros: Location, facilities
Cons: Ideal for someone who chooses to eat in sometimes
Location: Fabulous location on edge of Marais, with splendid street market on Thursday and Sunday. Within walking distance of the river and many other attractio
Enjoyed location.Most staff very good. One surly and disdainful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, close to two metro lines.

Posted Nov 11, 2014
Pros: The hotel is convenient, nice enough and w/n walking distance to great shopping and restaurants.
Cons: The bathroom was in disrepair. The tile needed grouting and there was scum and mildew.
Location: The hotel is w/n waking distance to the Bastille and Le Marais areas.
This was our first time in Paris, and the hotel was great for first timers. It was accessible to two metro lines and w/n waking distance to museums, great food and shopping.
Comment from Hotel Management
Nov 21, 2014 by sonia, Hotel Management
Dear Sir, Thank you very much for your comments. Kind regards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Mostly Residential and Nicely Quiet Area

Posted Nov 10, 2014
We stayed for 5 full days. The room was clean, and with our little kitchenette, it was perfect for us. Windows faced toward the street, however, we did not hear much traffic noise whether it was day or night. A few supermarkets and cafes close by, and the metro station was just down the block. An easy walk to Bastille for bigger restaurants and stores. Thursday and Sunday farmers market with foods as well as general merchandise booths is located on the boulevard in the direction towards the metro station. The hotel staff spoke English, there is free coffee in the cafe area off of the lobby and if you want to pay extra, you can get breakfast foods like cereal and fruits. There is also free internet access on the two computer stations, which was nice because I was able to check my emails. The twin beds were comfortable. The bathroom had a rack to hang damp towels or washed clothing, and a small heater. The room had a small safe for valuables.
Comment from Hotel Management
Nov 21, 2014 by sonia, Hotel Management
Dear Madam, Thank you very much for sharing your feedback. Your compliments are very important for us. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for money

Posted Nov 3, 2014
Staff were helpful and friendly and the location was great. Good budget hotel.
Comment from Hotel Management
Nov 9, 2014 by sonia, Hotel Management
Dear Madam, Dear Sir, Thank you very much for your kind words. I'm happy to read that you enjoyed your stay. Kind regards
5 out of 5
Recommended
for Couples
by A verified travelerfrom York

A fabulous, romantic break in Paris

Posted Nov 2, 2014
Pros: The staff, the facilities, the location,the ease of use. The ability to come and go. The facilities are always good - 100%
Cons: No oven in the kitchen -but this is picky. The facilities are generally fab.
Location: Near to the trendy Marais and the bustling Bastille - there are bars, restaurants and galleries galore. Lots of Parisians out and about.
The Citadines Apart Hotels are perfect for us. Clean, comfortable, full of facilities and no fuss. We have used them for 7 years now and loved every single stay.
Comment from Hotel Management
Nov 9, 2014 by sonia, Hotel Management
Dear Sir, Thank you so much for your kind words. Your loyalty is the perfect award for us. Kind regards,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Sydney, Australia

Last night in France

Posted Oct 19, 2014
Pros: Location, nice modern facilities
Cons: Nothing
Location: Short ride on the Metro to the Lourve and other attractions. Good selection of bars and restaurants nearby
We needed a convenient hotel before flying out the next day. It fitted the bill perfectly. Nice area with plenty of restaurants nearby.
Comment from Hotel Management
Oct 25, 2014 by sonia, Hotel Management
Dear Sir, Thank you very much for your kind comments. I hope to have the pleasure to welcome you again, kind regards
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel near metro stations

Posted Oct 8, 2014
Pros: Location , aminities
Cons: adding room service facility for apartments
Enjoyed staying missed the daily room service as I was in an apartment
Comment from Hotel Management
Oct 17, 2014 by sonia, Hotel Management
Dear Sir, thank you very much for sharing your feedback. I hope to have the pleasure to welcome you again in the nearest future. Kind regards,
2 out of 5
by A verified travelerfrom Brooklyn, NY

Convenient location, showing signs of wear

Posted Sep 2, 2014
Convenient location, spacious, and nice staff. The place is defintely showing signs of wear and tear. Dirty grout and scratched tub, tile and ceiling damage in the bathroom.
Comment from Hotel Management
Sep 4, 2014 by sonia, Hotel Management
Dear Madam, Dear Sir, I would like to thank you for sharing your feedback. Your compliments about the staff will be shared with the entire team. I have also the pleasure to announce you that a light renovation will start in 2015. I hope to have the plaesure to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Alberta, Canada

A Home away from Home in Paris

Posted Aug 31, 2014
Pros: Reasonable price for Paris. Air Conditioned. Kitchenette. Helpful English-fluent staff. In-house laundramat & breakfast. Close to transit & amenities.
Cons: Room layout a bit odd, but OK: one bed was jammed against the closet containing the room safe. Room ready late on arrival, but they compensated us.
Location: Easy walking distance to Place Bastille and Place des Vosges. Quieter part of central Paris, handy Metro access. Take the #69 city bus across street!
Citadines Bastille Marais more than met our expectations. We had stayed at the Citadines Covent Garden in London previously, and liked having a little kitchen for making some of our own breakfasts and bag lunches, and storing cold drinks. We picked this Paris Citadines because it was the least expensive central Paris one with A/C, which we felt essential for summer. There are other cheaper ones that don't have A/C that would probably be fine in fall through spring. There are 2 Metro stations nearby that got us most places with no more than 1 transfer, and got us in with our luggage direct from Gare du Nord, and out with 1 transfer to Gare de Lyon. The #69 bus to Louvre and Eiffel tower stops across the street (search #69 bus tour on Rick Steves site). Staff were friendly, helpful and fluent in English. Room was an hour late being ready on arrival, but they compensated us with free in-house cont. breakfast next day. Breakfast OK but a bit high at 12e each. Free fairly good Coffee/Tea/Cocoa 24 hours in breakfast room. Room kitchen tiny but fairly complete. Sleeping area a bit tight, but typical for Europe. Bathroom fresh, clean, roomy, with a tub and 120v razor outlet. There were some cooking odors in the hallways, but we didn't notice them in our room. Room was on 5th floor on the main street, but noise level fairly low. In-house laundramat served our needs. Two grocery stores within a couple blocks, plus several restaurants. My wife and I would definitely stay here again.
Comment from Hotel Management
Sep 5, 2014 by sonia, Hotel Management
Dear Sir, thank you so much for your kind words. I'm so glad that you enjoyed your stay in our property. I hope to have the pleasure to welcome you again in the nearest future. Kind regards,