Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Québec

Voyage à à Paris

Posted May 14, 2015
Pros: Endroit qui convenait bien à nos besoins . Station de métro à quelques pas.
Cons: changement de la moquette
Location: Dans le quartier du Marais ,tout près de la Bastille .Facile de visiter plusieurs quartiers de Paris à pieds.
Chambre confortable, personnel courtois. Hôtel bien située pour visiter Paris à pieds Nous avons particulièrement apprécié le coin cuisine. . Arès une journée de marche dans Paris il est pratique de pouvoir manger à l'hôtel. Traiteurs dans les environs.et marché public deux fois semaine. Seul point négatif la moquette de la chambre serait à changer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and close to many sights

Posted May 8, 2015
Pros: Provides all that we need in Paris and is in an area we like.
Cons: Full shower curtain instead of the glass half partition
Location: Many museums, walking distance to multiple metro lines, historic area, many and various levels of restaurantes, farmers market twice a week.
Have stayed at Citadines Bastille Marais many times and always comfortable and as expected.
Comment from Hotel Management
May 19, 2015 by Sonia, Hotel Management
Dear Madam, Dear Sir, thank you very much for your loyalty. I'm glad to know that you enjoy your stays with us. Kind regards
2 out of 5
by A verified traveler

No comfort of either a hotel or apartment

Posted May 5, 2015
We were very disappointed with the accommodations offered here. It is advertised as a hotel-apartment ,which we overlooked in choosing this place however it does not offer the comforts of either. The pictures advertised are misleading. The rooms are bare bones and run down. Our first room was in a corridor to the left of the front desk behind the hotel laundry rooms. It was very small, stuffy and had a few flies in the bathroom (reasonable as someone likely left a window open). Upon entering, we were back at the front desk within 5min to change to a different location which they provided. From a hotel standpoint: The bed is the only thing that fits with this description. The bed was not horrible but not comfortable either. There are not toiletries (which is fine, we bring our own), no maid service but once weekly. The bathroom, carpet and desk are reminiscent of my college dormitory. Exposed pipes, very old appearing floor, bare, open and small shelves. No closets or dressers to unpack. Stained fabric on chair. As an apartment: There is a small kitchen. No comforts of an apartment here at all. The cost per night for this room was of poor value. I have stayed in other desirable areas in Paris that were close to a Metro, offered a comfortable room with a distinct feel of Paris and for a lower price on three occasions.
Comment from Hotel Management
May 19, 2015 by Sonia, Hotel Management
Dear Sir, I'm sorry to read that your experience was not as expected. Kind regards
3 out of 5
Recommended
for Couples
by A verified travelerfrom Singapore

Good Hotel, Spacious and Comfortable

Posted May 3, 2015
Pros: Spacious, With full Facilities (Laundry, Kitchen, Dining Table).
Cons: Check-in arrangements.. When you declare check-in is at 2pm, make sure the rooms are indeed ready by 2pm - do not make us wait further.
Hotel was conveniently located between 3stations and 2Metro lines. There are supermarkets in front of the hotel which is convenient to buying your needs - you can buy your food and cook at the hotel. Only downside is that when we arrived at the hotel at 10am, we were asked to come back by 2pm as check-in starts at 2pm. Okay - we were tired from our early morning flight but sure..when we came back at 2pm the room was still not available and we still had to wait at the lobby for a while.
Comment from Hotel Management
May 19, 2015 by Sonia, Hotel Management
Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Hotel muy bien situado y cómodo

Posted May 2, 2015
El hotel se encuentra junto a la plaza de la Bastille que tiene varias lineas de metro. Además hay varios supermercados y panaderías alrededor para hacer la compra. La cocina de nuestro estudio tenía nevera, microondas y menaje para cocinar. La habitación nos la encontramos limpia pero como ya avisan la limpian cada 7 dias por lo que si estás menos tiempo no pasan, nosotros estuvimos 5 noches y no es algo que echamos en falta si eres cuidadoso. La zona tiene bastante tránsito durante todo el día sin llegar a hacerse molesto. El personal de hotel muy agradable. El wifi iba genial y tienen el detallazo de tener cafés gratis las 24h. Encantados con este hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice and well located Apartment Hotel

Posted Apr 25, 2015
Pros: Location and mini-kitchen.
Cons: Air con never really worked for us. Rooms on the road side of the building are too noisy to sleep with open windows. Try and get one on the west side.
Location: Promenade Plantée, Picasso museum, Train to Fontainbleau, Notre Dame Cathedral, Cimetaire de Pere Lachaise. Anything really, transport is very close.
We spent 5 days here. The hotel is located in the Marais and is a few minutes walk from Line 5 on the Metro. Rooms although not luxurious are clean and comfortable. The rooms have a mini kitchen which lets you buy and store food and cook simple meals. For us that meant breakfast was easy, economical and simple. Although the location is not right in the middle of Paris , it worked for as it was within 5 minutes walk of Bastille, a major hub, 4 metro stops away from Gard du Nord and within a 2km radius of almost everything. I would definitely stay there again.
Comment from Hotel Management
Apr 27, 2015 by Sonia, Hotel Management
Dear Sir, thank you so much for your kind words. It will be great pleasure to welcome you again in the nearest future. Kind regards
4 out of 5
Recommended
for Families
by A verified travelerfrom 東京

自分らしく泊まれる

Posted Apr 22, 2015
Pros: キッチンが付いていること
Cons: これと言って思いつかない。
Location: マレ地区、朝市、バスティーユの劇場に歩いていける。
いつものパリに行く時はこのホテルにしています。 目の前に週2回朝市が出るので、自分で調理してみたい食べ物がある方にはオススメです。 マレ地区の端っこなのでショッピングを兼ねたお散歩にも最適です。
Comment from Hotel Management
Apr 27, 2015 by Sonia, Hotel Management
Dear Sir, thank you so much for your kind words. It will be great pleasure to welcome you again in the nearest future. Kind regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 長野県

マレに近くマルシェを楽しめるホテル

Posted Apr 21, 2015
Pros: 立地が良く、部屋が広い。
Cons: シャワーの水圧。
日本語が話せるエルワンがとても親切でした。他のスタッフもフレンドリーでした。 バスチーユのマルシェ木、日たくさんの食材を購入できて部屋で料理を楽しめました。 スタッフの勧めてくれたレストランも美味しくて素敵でした。 ホテル前の公園でガレットを食べたり、のんびりパリの空気を楽しめました。 ただ一つマイナス面では、シャワーの水圧が弱く、工夫が必要と思いますが、それを補うのに余りある快適に楽しめる素敵なホテルでした。
Comment from Hotel Management
Apr 27, 2015 by Sonia, Hotel Management
Dear Sir, thank you so much for your kind words. It will be great pleasure to welcome you again in the nearest future. Kind regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent Hotel, great location.

Posted Apr 18, 2015
Pros: Location, location,location!
Location: Great location, within walking distance of Notre Dame and shopping district La Marais which is great for little cafes etc.
This is a great hotel in an excellent location. Staff were friendly and helpful when approached with questions; nothing was too much trouble. The room was comfortable with a well appointed kitchen, not that we were in much but never the less, still good for making cups of tea and coffee and having a little breakfast before we left for the day.
Comment from Hotel Management
Apr 27, 2015 by Sonia, Hotel Management
Dear Madam, Dear Sir, thank you so much for your kind words. It will be great pleasure to welcome you again in the nearest future. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Pros: La posizione
Cons: L'educazione degli addetti alla reception
Piacevole, soprattutto per la bellezza della città
Comment from Hotel Management
May 19, 2015 by Sonia, Hotel Management
Dear Madam, Dear Sir, thank you for your comments. Sincerely,