Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney, Australia

Last night in France

Posted Oct 19, 2014
Pros: Location, nice modern facilities
Cons: Nothing
Location: Short ride on the Metro to the Lourve and other attractions. Good selection of bars and restaurants nearby
We needed a convenient hotel before flying out the next day. It fitted the bill perfectly. Nice area with plenty of restaurants nearby.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel near metro stations

Posted Oct 8, 2014
Pros: Location , aminities
Cons: adding room service facility for apartments
Enjoyed staying missed the daily room service as I was in an apartment
Comment from Hotel Management
Oct 17, 2014 by sonia, Hotel Management
Dear Sir, thank you very much for sharing your feedback. I hope to have the pleasure to welcome you again in the nearest future. Kind regards,
2 out of 5
by A verified traveler from Brooklyn, NY

Convenient location, showing signs of wear

Posted Sep 2, 2014
Convenient location, spacious, and nice staff. The place is defintely showing signs of wear and tear. Dirty grout and scratched tub, tile and ceiling damage in the bathroom.
Comment from Hotel Management
Sep 4, 2014 by sonia, Hotel Management
Dear Madam, Dear Sir, I would like to thank you for sharing your feedback. Your compliments about the staff will be shared with the entire team. I have also the pleasure to announce you that a light renovation will start in 2015. I hope to have the plaesure to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta, Canada

A Home away from Home in Paris

Posted Aug 31, 2014
Pros: Reasonable price for Paris. Air Conditioned. Kitchenette. Helpful English-fluent staff. In-house laundramat & breakfast. Close to transit & amenities.
Cons: Room layout a bit odd, but OK: one bed was jammed against the closet containing the room safe. Room ready late on arrival, but they compensated us.
Location: Easy walking distance to Place Bastille and Place des Vosges. Quieter part of central Paris, handy Metro access. Take the #69 city bus across street!
Citadines Bastille Marais more than met our expectations. We had stayed at the Citadines Covent Garden in London previously, and liked having a little kitchen for making some of our own breakfasts and bag lunches, and storing cold drinks. We picked this Paris Citadines because it was the least expensive central Paris one with A/C, which we felt essential for summer. There are other cheaper ones that don't have A/C that would probably be fine in fall through spring. There are 2 Metro stations nearby that got us most places with no more than 1 transfer, and got us in with our luggage direct from Gare du Nord, and out with 1 transfer to Gare de Lyon. The #69 bus to Louvre and Eiffel tower stops across the street (search #69 bus tour on Rick Steves site). Staff were friendly, helpful and fluent in English. Room was an hour late being ready on arrival, but they compensated us with free in-house cont. breakfast next day. Breakfast OK but a bit high at 12e each. Free fairly good Coffee/Tea/Cocoa 24 hours in breakfast room. Room kitchen tiny but fairly complete. Sleeping area a bit tight, but typical for Europe. Bathroom fresh, clean, roomy, with a tub and 120v razor outlet. There were some cooking odors in the hallways, but we didn't notice them in our room. Room was on 5th floor on the main street, but noise level fairly low. In-house laundramat served our needs. Two grocery stores within a couple blocks, plus several restaurants. My wife and I would definitely stay here again.
Comment from Hotel Management
Sep 5, 2014 by sonia, Hotel Management
Dear Sir, thank you so much for your kind words. I'm so glad that you enjoyed your stay in our property. I hope to have the pleasure to welcome you again in the nearest future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic Canada

Self catering at an excellent location

Posted Aug 27, 2014
Pros: Comfort, quiet, convenient... plus good value for money, and self-catering saves breakfast costs and permits occasional in-room lunches and dinner.
Cons: The shower. Lots of hot water, but the shower head tended to sag.
Location: Excellent location, within an easy walk of the Place de Vosges, Marais and Bastille opera house, and Metro stations near to hand.
Our second Citadines in just over a week and just as good... and from our perspective, somewhat better located, than the first (in Montparnasse). A very comfortable quiet first-floor room with a well-equipped kitchenette. Helpful staff, and free hot drinks, in the lobby.
Comment from Hotel Management
Sep 5, 2014 by sonia, Hotel Management
Dear Sir, Thank you very much for sharing your feedback. I wish to welcome you again in the nearest future. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, good size room and staff very helpfull

Posted Aug 21, 2014
Generally very good although beds were a bit hard and pillows uncomfortable. Thatbsaid very convenient, staff very helpful and hotel excellent value for money.
Comment from Hotel Management
Aug 26, 2014 by sonia, Hotel Management
Dear Guest, thank you very much for sharing your feedback. Your comments are very important for us and help us to provide a better service. Kind regards,
1 out of 5
Recommended
for Business Travelers
by Cate from London

outrageous really, quite shocked. BAD BAD

Posted Jun 26, 2014 on Hotels.com
I was in Paris to work for four days, and had work clothes...concert dresses ( which had to hang on the floor of course.)....and other sundry packing for the occasions I had to attend. I had imagined we would be housed in a studio apartment, which we had ordered,and walked into what can only be described as poor student accommodation. this for over two hundred POUNDS a night! The cupboard could only be opened when I moved the bed over as far as it would go, thus allowing the cupboard to be partially opened for our belongings. There were tears in the curtains for the morning sun to shine onto our faces, There was no working light for the table for studying at night ....There were two chairs....one of which was broken and fell over sideways when sat in, and the other was filthily stained over the seat........the corridor stank of heavy smoking, and was painted whilst we were there............the doors were hanging off the kitchen units...... I actually was shocked enough to photograph all of these problems, I couldn't quite believe it. We had no time to move alas, as we were so busy, but at least the bed was good, despite having to put the clock over the other side of the room there being no bedside tables! Really, Really Rubbish Show Guys. Pull yourselves out out of that quagmire please!!!!!
Comment from Hotel Management
Oct 11, 2014 by Sonia, Hotel Management
Dear Madam, Dear Sir, I'm so sorry to read that your experience was so bad. Please accept my sincere apologies for that. Help and satisfy the guest are our main goal, you should told us about your problems and I'm sure that we were able to resolve them. I hope to welcome you again and I'm sure to be able to show our best. Kind regards
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 18, 2014
Pros: Location, lobby coffee machine, and the ability to self-cater.
Cons: The room we had was nice, but starting to feel a little worn, with chipped cabinets and scuffed walls. I still felt it was a very good value.
Close to a number of metro lines, and in a nice neighborhood, we enjoyed staying at the Citadines Bastille Marais. The street out front, Richard Lenoir, is a parkway with trees, fountains, and a number of playgrounds where our kids enjoyed playing. There's a couple of nearby Velib bike share stations, and although I was able to rent directly with my American credit card, I was able to get online with the Citadines' wifi and pay that way. From Bastille, it was an easy bike ride to the Ile de la Cite. The hotel also had an automatic coffee machine in the lobby, free for guests. This was very nice, as I could grab an espresso while the kids got ready to go out to a real cafe.
Comment from Hotel Management
Aug 7, 2014 by sonia, Hotel Management
Dear Madam, Dear Sir, Thank you for sharing your feedback about your stay. Kind regards
3 out of 5
Recommended
by A verified traveler

Posted May 20, 2014 on Hotels.com
Comment from Hotel Management
Sep 19, 2014 by Sonia, Hotel Management
Dear Sir, Dear Madam, Thank you for sharing your feedback. Kind regards
5 out of 5
Recommended
for Everyone
by Katie from uk

Great apartment hotel in nice quiet area

Posted May 14, 2014
Pros: Location is great. Close to two metro stations which makes getting around easy. Being able to make food in the room is also really convenient.
Location: Sunday morning (mainly food) market at the end of the road is brilliant and definitely worth a look.
Stayed here for 4 nights over a long weekend and really pleased with the room and our stay in general. Hotel staff on the front desk were really friendly and helpful - multi lingual too which was great with our not so brilliant French language skills :) Room had everything that could be needed including great little kitchen area with complete range of pots/plates/utensils, electric hob, microwave, kettle and toaster. Even had a mini dishwasher! We were also provided with a map of local amenities and their opening hours which was really helpful. Twin beds were comfortable, we were on the 5th floor overlooking an internal courtyard/garden area and so was very quiet at night. Overall had a brilliant stay, our first time with citadines but based on this experience would definitely search them out again as an excellent holiday base.
Comment from Hotel Management
Aug 8, 2014 by sonia, Hotel Management
Dear Madam, Thank you so much for your kind words. Receiving some positives feedback are really appreciated. I hope to welcome you again in the nearest future. Kind regards,