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Reviews of Sky Hotel Goussainville Charles de Gaulle - ex Comfort Hotel

3 out of 5
Sky Hotel Goussainville Charles de Gaulle - ex Comfort Hotel
1 rue Jacques Anquetil, Goussainville, Val-d'Oise

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 168 reviews" "
Rating 8 - Good. 70 out of 168 reviews" "
Rating 6 - Okay. 37 out of 168 reviews" "
Rating 4 - Poor. 19 out of 168 reviews" "
Rating 2 - Terrible. 16 out of 168 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Vladimir

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
1 star only for soap/shampoo
Breakfast was good. room had strong cigarette smell, tried to turn fan, even more smoke odor, opened window but it faced a busy road, noise 24/7, NO air-conditioner, on the top of it toilet was not flushing, so had to use garbage bin to collect water and flush it manually. TV has only French channels. beds are singles/not wide.
Stayed 1 night in Sep 2023

2/10 Terrible

Kerry

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Never again stay here!!!!
The hotel was very unkept and unclean. It desperately needs maintenance and cleaning maids at this hotel. The first room we were given was disgustingly dirty and severely smelt of cigarette smoke. My husband asked for a different room as we are not accustomed to this level of filth. The room had definitely not been cleaned at all before we got in it. The second room was cleaner still not as clean as we expect to have for $120 canadian dollars a night. These rooms are sold as non smoking which is not true people were smoking we could smell it throughout the hotel not just in the rooms. The plus side the customer service was great at this hotel. The breakfast was basic but good. However, we would never stay here again as the cigarette smoke and lack of cleanliness were a big problem for us. Free parking was a bonus though and there is a mall across the street with everything one could need.
Stayed 2 nights in May 2022

10/10 Excellent

Jessie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great service
Stayed 1 night in Dec 2021

8/10 Good

Pat, BNE

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

6/10 Okay

Delimon, Florida

Disliked: Room comfort
Staff was good like Faritt, Syschan and Rhonga Faritt is a great asset for the hotel he has business skills
Stayed 8 nights in Sep 2018
Response from Nizar on Oct 2, 2018
dear thanks for your kind message and we wish receive you again. best regards

8/10 Good

Peter

If you must.
The stay was ok, there is no Air conditioning and with the noise of the road traffic right outside of your room plus the planes landing you have to close the windows which then makes the room hot and stuffy. Seems like the are has a major crime issue as there are lockup fences all of the way around the supermarket across the road, have never seen this before. There is really nowhere decent to eat so be prepared but for one night ok.
Stayed 1 night in Sep 2018
Response from Nizar Wannes on Oct 2, 2018
dear Guest Thanks for staying with us. We appreciate your feedback! best regards

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

JUDY, CANADA

hotel
THERE WAS NO AC IN THE ROOM, DURING MY STAY THE WEATHER WAS VERY HOT,THE STAFF WERE GREAT, POLITE.
Stayed 2 nights in Jul 2018
Response from nizar on Jul 25, 2018
dear thank you for completing the questionnaire. we hope to see you again in our hotel. best regards

10/10 Excellent

will, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
late night porter was great, room was large, clean, and very comfortable. would definitely book again
Stayed 1 night in May 2018
Response from Nizar on Jul 25, 2018
thank you for completing the questionnaire. we hope to see you again in our hotel

4/10 Poor

Pierrre

Disliked: Property conditions & facilities, room comfort
Far from everything.
Hotel surrounded by high wire fence in noisy commercial area. Must pass through big, sliding, remotely locked parking lot gate to gain entrance. Website says restaurant, but it was closed. Only option was mile walk along busy road with little sidewalk to fast food restaurants, which were also surrounded by high wire fencing. Grim area. No hotel shuttle to airport but local bus available. Bad decision to book here.
Stayed 2 nights in Apr 2018

6/10 Okay

christian

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to CDG Paris airport, free parking.
If you have a car and need to fly out from CDG Paris airport, this is an excellent play to stay. Free parking. Across the street from huge Carrefour supermarket. Their dinner buffet was excellent for 16 euros. We walked to the train station (10 min.) and took train into Paris (30 min.) Spent day in museums and no car to worry about.
Stayed 2 nights in Oct 2017

4/10 Poor

Chuks

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The walls are too thin, every sound woke me up.
Stayed 1 night in Oct 2017

6/10 Okay

Elyssa Jane

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The night before the flight
Conveniently located close to the CDG airport. Unfortunately, no dinner and breakfast because of travel groups present. But across a supermarket area.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed stay in Room 207
It was absolutely disgusting. We as a family booked two rooms. Hot day, forget aircon no portable fans either. When requested a portable fan, because we had to shut the windows overnight in room 207 due to traffic noise, non available, air con is planed for next year! There was a strong stench of sewage from the bathroom in room 207. Returning to room at11:45pm, Spare room was not available Asked for air freshener non available had to waste a bottle of expensive aftershave to get some sleep. I know you get what you pay for, but did not expect a toilet for a bed room. The room was also cramped, they are decent single rooms, not double and defenetly not triple bed. Have stayed in many hotels world wide over the past 25 yrs of frequent travel, this is the first time I write a negative feedback, not that I have written many feedback.. Such a feedback, even a week after my stay there, hope conveys level of my stress.
Stayed 2 nights in Jul 2017

8/10 Good

Julius

Liked: Staff & service
budet hotel
close to Exhibition centre

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were friendly and great. That's the good part. The bad parts are too many to list but include mold in bathroom, cheap air freshners used in room to cover smell of the mold. No air conditioning - which meant if you had the windows and blinds open you had the night spot lights beaming into the room and also, being on a flight path, extemrely loud aircraft noise.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not close to airport
Hotel staff was very helpful. Location is not close to restaurants or other interests in the area

6/10 Okay

Andrew

Liked: Staff & service

8/10 Good

Chris, Northern Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Hotel
Very solid hotel a few kilometers from CDG. Met all expectations for night before departure and a good price. We had a rental car so we were in easy distance. Without a car would have been problematic with the amount of luggage we had, but they do have a shuttle you pay for or a public bus nearby. Conveniently located in very easy walking distance is a large shopping area. Rooms somewhat small, but not really an issue. Would stay again.

8/10 Good

Trevelyn, St Thomas Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn Gousainville France
This hotel was very clean. The staff very helpful and the price was reasonable. It is close to the train station for trips to Paris in 30 minutes. Highly recommended.

4/10 Poor

denis, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best choice
The hotel is in a disadvantaged neighborhood with lots of workshops, car repair stations, and the planes flight so low above it that you can hear them even with the windows shut. The rooms are tiny and smell disguisting like somebody smoked there for years. Everything is old. The only advantage of it is relatively close RER station, 15 minutes walk through the ghetto.

4/10 Poor

udi, israel

Liked: Cleanliness
Disliked: Room comfort
should be better
The place is not close to the airport as we anderstood. The room is very simple, a minimal hotel room.

10/10 Excellent

Sandy, Waymart, pa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
farther from the airport than we expected, since we booked it as an airport hotel. Instruction as how to take a shuttle to the hotel would have been nice, we took one on our return.

8/10 Good

Walnut

Liked: Cleanliness, staff & service, room comfort
Good Value for Money
Friendly staff, customer oriented,clean and confortable room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value airport hotel
A good value hotel about 4 km from CDG airport. Not well sign posted so read the directions carefully. Friendly staff, good breakfast spread, smallish but adequate and spotless rooms. Not many places to eat locally, though the hotel does serve evening meals.

6/10 Okay

Zoe, Australia - NSW - Regional NSW

Liked: Cleanliness
Facilities: Typical; Value: Acceptable price, Reflects location ; Service: Helpful; Cleanliness: Pleasant;

8/10 Good

Pellemoine, USA

Liked: Property conditions & facilities, room comfort
close to Charles de Gaulle Airport
Hotel very convenient when you have a flight early in the morning

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Carol, USA

Disliked: Staff & service, room comfort
Will never here again
Our hotel was much further from the airport than we thought. Cab fare from hotel to airport was 38 Euros. The hotel room was so tiny that you could hardly turn around. The bed was up against the wall. We would not recommend this hotel.

10/10 Excellent

Kathyb3, Virginia Beach, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel not so close to CDG
We needed a hotel overnight for an early flight from CDG and couldn't stay at our favorite one so we chose one within our price range as near to CDG as possible - 9 km away. This was a nice hotel that we were happy with but it cost 25 Euros to get there by taxi from CDG. Also, be careful if you ask the desk to order a taxi for you. Be sure to ask for one that is metered. We took the taxi they called which was not metered and they charged us 50 Euros - because they could. Or be sure you ask for a rate quote before you get into the cab. We learned a hard lesson.

8/10 Good

Gorman

Liked: Cleanliness, staff & service, room comfort
Great stopover close to CDG
Excellent with good value accommodation and food. Close to CDG airport and Carrefour store close bye.

2/10 Terrible

Honeymooners, Vancouver, BC

Disliked: Staff & service, property conditions & facilities, room comfort
No airport shuttle, rude staff and tiny room
I booked this hotel because on Expedia it says that the hotel offers an airport shuttle but that you have to call them to make arrangements for pick up. I called them the day before my arrival only to learn that they do shuttle pick ups during weekends (which they consider to be Friday, Saturday and Sunday). Also to top it off, there is no shuttle service during the month of September at all. The hotel is not too far from the airport though so we just took a taxi. When we finally got to the hotel the staff at the front desk were beyond rude! We got a tiny room on the ground floor. The hotel is not in the best part of town, as evidenced by the fact that all the hotel windows are completely covered with this metal shield (I've actually never seen anything like that! It wasn't metal bars, it was almost like metal blinds). So when you get in the room there's a window but you can't see anything because it's covered by this metal shield! Thank god we were only there for one night. If you are in Paris for longer than that don't stay here!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
no shuttle service a surprise
It sure would have helped us to know that THERE IS NO SHUTTLE service to this particular Comfort Hotel from or to CDG. The only option is to take a taxi or to take a local bus. When we showed our reservation to the bus drivers of other hotel buses at CDG they told us to wait for the orange bus. When it arrived 35 minutes later and took us to another Comfort Hotel only to be told we were at the wrong Comfort Hotel and would have to take a taxi to our Comfort Hotel, we were pretty distressed as it was already late at night. The taxi cost us 35 Euros!!!! To then discover that our room was adjacent to the cargo plane runway was a further annoyance. But the 9 Euro breakfast was the very good!

4/10 Poor

Kam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very unorganized,disappointing
The hotel is about 15 to 20 minted drive from Airport. My first time in France and I wanted to make sure I has airport shuttle which it said is confirmed in my reservation. I enquired at tourist information and they called the hotel. Staff at hotel told them there is no shuttle service available today. So we should take a bus to the hotel. I called hotel myself again got the same answer but no apology and I was told to take a bus again and talk to the director about my concern. I asked to be transferred to her and I was told oh she is not available today. I took a cab to hotel and when I reached there a lady in black and two other staff members that wore uniforms were standing by the floor door and smoking. No one greeted. I walked inside upto front desk and asked for my room key and showed the lady behind the counter my email confirming my airport shuttle. She apologized but refused to refund my cab cost. I asked about shuttle going back to airport. She said not available again tomorrow. She said the bus only cost two earos per person when I paid cab 30 to get there. When I argued she walked outside to this lady that was standing by front door still smoking and they talked in French. She came back to me and said we can provide shuttle to airport tomorrow but I would have to leave the room by 9 30 am. When I requested shuttle for noon. I ended up sitting at airport for extra 2 and half hour. The room was nice and clean but the fan and air conditioner did not work.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful
The sheets were soiled -- had not been changed since the last occupants. The bathroom was dirty. The room had not been cleaned. When we pointed this out, the hotel receptionist said he couldn't leave his station to help. He gave us one clean flat sheet. We had two beds that needed new sheets. I sent an email complaint regarding the issue. I received no response. Not recommended.

6/10 Okay

CHAPS2016

Liked: Cleanliness
Staff / bar / breakfast / location
The female staff were helpful and friendly, the male staff less so. The opening hours of the bar were not kept to. One night it was fine to sit out with a beer until after 11pm. The next night the male staff member was reluctant to serve us just after 10pm unless we took our beers to our rooms. Not very sociable when there is a group of you. Eventually he let us have our beers but didn't want us to use the dining area as he wanted to set it for breakfast. Breakfast was good and included all we wanted. If you are bothered by aircraft noise then this isn't the hotel for you. There are 3 reasonable restaurants 15 minutes walk away but the road to them doesn't have a footpath for part of the way and wouldn't be very safe in the dark.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle issue
The hotel needs to stop advertising shuttle to airport available on request. There is no shuttle. The hotel is confused with public transportation as is available to the airport. Public transportation is not considered a shuttle service. For the extra expense, I would have paid extra for a hotel offering a real shuttle service. The value for staying at the hotel was good but was was totally disappointed with no shuttle service as this was our primary reason to select this hotel. Hotel.com should enforce a change with this false advertising as we used their service.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was ok we were just unhappy when we made our booking we were mi informed about a shuttle service runnining from the the airport to the hotel and we wasted almost 2 hours at the airport trying to find the easiest way and cheapest to get to comfort hotel in gousanville in the end we ended up paying 30gbp for taxi to get there and then we had a15/20 min walk everyday to catch a train to our destination

6/10 Okay

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel Near CDG
Comfort Inn Hotel – Very clean with excellent and friendly service. Good value for the money. Small rooms – but most are in airport hotels. A decent dinner buffet for only 15 euros if you are hungry. We stayed here for one night when connecting between a plane from the south of France and our flight home to the USA the next morning. Our only complaint was the price of the taxis, which you are required to use as there is no shuttle service. We were charged 20 euros to take a taxi from CDG to the hotel, but 40 euros to return to CDG. For the additional 60 euros, you may be better off staying at one of the more expensive hotels closer to the airport that offers free shuttle service. I also wouldn’t recommend a single women traveling alone to stay at this hotel as it is located in an iffy area, but has very tight security with metal fence and coded gates around the property. No place near-by to walk to except for a Carrefour shopping center across the street also surrounded by a metal fence and gates.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay the night before a morning flight. Our room had a queen bed plus a single bed against one wall. The room was small, but felt roomier than an Ibis we stayed at earlier in the trip. Not a destination hotel by an means, but a fine place to stay for a night when you need to be near the airport.

2/10 Terrible

Elenor, Stockholm

Disliked: Staff & service, room comfort
Bad hotel
Not a hotel for familie with children. Very bad serv ice from the hotel staf. The buffe breakfast was a big joke and so expensive! The rooms was so tiny, that you could hardly se the floor, just a big bed in the room. No place for the suitcase and handbags. Dont book this hotell!!

4/10 Poor

Verified traveler

Disliked: Staff & service
Comfort Hotel CDG Goussainville
service of the staff is very poor and staff level was very low.

2/10 Terrible

luisa s

Disliked: Staff & service
disappointed
We booked this hotel as shuttle service was available. Upon checking in we were told the shuttle does not run on Monday, but the bus stop was 2 minutes away. Really? The hotel is located in some sort of industrial park. There are no restaurants in the area and we had to walk along a busy road with few sidewalks.

4/10 Poor

skywalker

Liked: Staff & service
Disliked: Room comfort
vacation
Too Much noise from the airport and highway. Staff was very helpful. Airport shuttle has poor hours.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
I had a great time
The hotel was very clean and the staff was friendly. It was just out in the middle of nowhere fun but the train ride isn't bad.