Lobby

Reviews of Hilton Paris Opera

4 out of 5
Hilton Paris Opera
108 Rue Saint Lazare, Paris

Reviews

8.0

Very Good

Rating 10 - Excellent. 383 out of 1004 reviews" "
Rating 8 - Good. 363 out of 1004 reviews" "
Rating 6 - Okay. 151 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Willie, Irmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities
My son and I really enjoyed our quick visit to Paris the room was perfect and the bar was a great place to gather and relax.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ahmed

Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building. SUPURB staff
Stayed 2 nights in Dec 2023

10/10 Excellent

carlota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with all modern commodities
Stayed 3 nights in Dec 2023

6/10 Okay

Kim

Response from Valdi Hilton Paris Opera on Dec 6, 2023
Dear Kim, We would like to thank you very much for taking the time to leave us a rating further to your recent stay with us as a valuable Hilton Honors Blue Member at the Hilton Paris Opera. We are glad to see that you enjoyed your overall stay with us, however we have noticed that we did not exceed your expectations.Should you wish to share more details about your stay with us, please do not hesitate to contact us. It is thanks to our guests’ feedback that we can improve on the quality of service and experience that we offer.We hope that we will have the pleasure of welcoming you back in the nearest future and upon this occasion make it right, so you keep a long-lasting happy memory of your experience with us.Best regards,

8/10 Good

Patsy, College Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was an option for an early check in because I had an early flight and had to pay for the night prior in order to accommodate landing early. The hotel offers a complimentary breakfast which was good. The room itself was clean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend.
Stayed 4 nights in Nov 2023

8/10 Good

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The price is a bit too high for the rooms.
Stayed 1 night in Nov 2023

8/10 Good

Ghazi

Traveled with family
Liked: Staff & service, property conditions & facilities
Very cooperating staff
Stayed 5 nights in Nov 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Too remote from Palais Des Congress
Stayed 7 nights in Oct 2023

10/10 Excellent

Obinna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 2 nights in Oct 2023

2/10 Terrible

Aaron

Stayed 2 nights in Sep 2023

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Ambika

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible
Terrible stay. We had a leak in our bathroom on two occasions. This ruined our stay as we had to wait for maintenance and new rooms to be ready twice! This cussed us to be late and miss our reservations spoiling our whole weekend. The manager Laura was not very receptive to the issue and said she could not do anything as nothing was available to move us to. Instead we stayed the night in the leaking smelly room and I then got ill the next morning. I would never stay here again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Elsa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely old. Squeaky floors. Not a fresh smell in the rooms. Definitely not a 5 star hotel. The best part of this hotel was a female Manager who helped us. She was incredible.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly team at front desk and concierge. Good quality accommodation in keeping with Hilton across the globe.
Stayed 4 nights in Aug 2023

10/10 Excellent

F

Stayed 7 nights in Aug 2023

10/10 Excellent

Juliane

Liked: Cleanliness, staff & service, amenities
We loved our stay at this beautiful hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

TERESA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there!! Excellent location, excellent choice!!
Stayed 6 nights in Jul 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
Everyone was very kind and helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Glenn

Stayed 3 nights in May 2023

2/10 Terrible

Montserrat, North Miam

Stayed 3 nights in May 2023

2/10 Terrible

Mary Burke

Traveled with partner
Liked: Cleanliness, staff & service
Would not stay here again. Beds uncomfortable. Too much money
Stayed 11 nights in Apr 2023

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. However, rooms are very small.
Stayed 1 night in May 2023

10/10 Excellent

Paulette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean excellent location
Stayed 4 nights in Apr 2023

4/10 Poor

Derek

Stayed 3 nights in Apr 2023

10/10 Excellent

Huw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the metro, close to shops and center of town. Breakfast was exceptional, room was large with a tub and heated marble floors. Espresso machine in the room and soft fluffy robes. No complaints.
Stayed 6 nights in Apr 2023

4/10 Poor

Xiangdong

Business traveler
Disliked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 4 nights in Mar 2023

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Sukru, Oakville

Stayed 3 nights in Jan 2023

6/10 Okay

Alexandra

Stayed 1 night in Dec 2022

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Rafael, lyons

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk staff, the concierge, the bar tender, the bell hops and even the house keeping staff were wonderful and so helpful!

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and staff was very courteous and helpful.

8/10 Good

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

6/10 Okay

Marie

Traveled with partner
Liked: Cleanliness
There were homeless people around. The hotel was very dark, the staff was ok. Not very delighted to attend.

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

8/10 Good

Charia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Hilton Opera Paris Everyone are so polite and always ready to help you
Stayed 4 nights in Nov 2022

2/10 Terrible

Leena

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place was a furnace. The Airconditioner blew out hot air. I had to open the windows to let some air in and that brought mosquitoes inside the room. Had restless and awful 6 nights. Asked the room to be changed and the staff never helped
Stayed 6 nights in Oct 2022

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Vehbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, friendly and helpfull staff
Stayed 4 nights in Oct 2022

2/10 Terrible

Hani

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Worst staff
Stayed 2 nights in Oct 2022