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Reviews of Dauphine Saint Germain Hotel

3 out of 5
Dauphine Saint Germain Hotel
36 Rue Dauphine, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They should have a refundable rate
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quintessential, authentic Parisian hotel. Small but comfortable rooms- warm friendly, knowledgeable and professional staff. Fantastic location in the 6th- close to 3 Metro stops, tons of cafes, restaurants and shops nearby. Nous avons passe un bon vacance ici- Si gentil!
Stayed 4 nights in Apr 2024
Response from Flora-Lyse on Apr 14, 2024
Dear Amanda,Thank you for taking the time to share your opinion about your stay at Hôtel Dauphine Saint-Germain. We are so glad you appreciated so much our team's work. And so grateful you shared it !We are looking forward to welcoming you again soon. A bientôt !

8/10 Good

Shannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Flora-Lyse on Apr 14, 2024
Thank you very much for your trust Shannie. We are glad you spent a nice stay here at Hôtel Dauphine Saint-Germain.See you next time, in Paris !

8/10 Good

Jorge, Middle Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really good hotel to stay 2 o 3 nights, close to everything
Stayed 2 nights in Apr 2024
Response from Flora-Lyse on Apr 8, 2024
Hello Jorge,and thank you for taking the time to share your experience at Hôtel Dauphine Saint-Germain.And also, thank you for this lovely comment, we are working hard every day to make your stay as nice as possible.See you again soon in Paris.Warm regards.

10/10 Excellent

Josefina, San Borja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was proper and the staff was very nice and helpfull. The location is great for seing Paris center walking diatance and near restaurants and cafes.
Stayed 2 nights in Mar 2024
Response from Flora-Lyse on Mar 27, 2024
Dear Josefina,Thank you for taking the time to share your opinion about your stay in Hôtel Dauphine Saint-Germain. We are glad to see that you appreciated the work of our team. It means a lot to us.Looking forward to welcoming you again soon in Paris.Best regards.

10/10 Excellent

Su-Mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. You can easily walk to famous sites. A variety of dining options are available and grocery stores are nearby. Very safe. Staff are very friendly and professional. The room and common areas were very clean. I would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Flora-Lyse on Mar 26, 2024
Dear Su-Mi, thank you for sharing your experience at Hôtel Dauphine Saint-Germain. We also love our area, full of what makes all the charm of Paris. Tiny streets, many shops, restauirants, the river and so many monuments around.Our team will appreciate your feedback. Thank you so much.See you again soon in Paris and best regards.

4/10 Poor

Jennifer

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this hotel was not great for us. First, I will say the front desk staff were very Friendly and helped us get around. However, that’s the only positive thing I have to say. I’ve stayed in my fair share of boutique European hotels but this wasn’t ’charming’ as ones before. Room was smelly, bedding grungy. Our first night the elevator wasn’t working, we were on 5th floor. Old buildings have issues, but we were never informed. We even stood right next to the front desk waiting on elevator for a few minutes before they realized they never told us. Second night, there was no hot water at all, same thing, walked in and said hello to the front desk person and was never told. Lasted over 15 hours. Breakfast included was mediocre but to be expected. Our room was never completely cleaned. It’s like they would start it, then never come back. Bed made halfway, water glasses never cleaned. Towels in a pile instead of re-hung up. Overall would not recommend this place. But loved the location and ease of getting around from there.
Stayed 3 nights in Mar 2024
Response from Réception on Mar 10, 2024
Hello Jennifer, thank you for taking the time to express yourself about your stay in Hôtel Dauphine Saint Germain. We are glad to read that our team welcomed you well. However, thank you for sharing your concerns about your troubles. We work every day to improve our clients' experience; We will work on the points you made. A bientôt, Flora-Lyse

10/10 Excellent

Frances Asencio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great and excellent location.
Stayed 3 nights in Feb 2024
Response from HOTEL DAUPHINE SAINT GERMAIN on Mar 2, 2024
Thank you so much

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this area. Very walkable to many great cafes and tourist locations. Plus easy to get to the Metro line B & C, so made the airport transport easy and also to get to Versaille!
Stayed 5 nights in Jan 2024
Response from Reception on Feb 13, 2024
Good morning,We are delighted that your stay in our establishment was pleasant and met your expectations.All our teams are working in this direction and we will let them know of your satisfaction.Hoping to welcome you again with great pleasure.Kind regards

10/10 Excellent

Sophie

Stayed 1 night in Jan 2024
Response from reception on Feb 13, 2024
Good morning,We are delighted that your stay in our establishment was pleasant and met your expectations.Thank you for your visitHoping to welcome you again with great pleasureKind regards

10/10 Excellent

Holly

Traveled with family
Perfect Paris
The hotel was wonderful and the area was perfect, such a beautiful little part of Paris. So many shops bakeries and cafés on the doorstep and a short walk to the Louvre museum.
Stayed 2 nights in Dec 2023
Response from hotel dauphine saint germain on Jan 11, 2024
Thank you so much for your very nice review ! Hope to welcoime you back soon best regards,

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Dec 2023
Response from Hotel dauphine saint germain on Jan 11, 2024
Thank you

8/10 Good

Scott Andrew

Traveled with family
Liked: Staff & service
Location was great for walking to most attractions. Easy access to Metro. Devour was a little dated but the rooms and common areas were clean and the staff was friendly.
Stayed 4 nights in Dec 2023
Response from hotel dauphine saint germain on Jan 11, 2024
Dear Guest, Thank you so much for taking time to put a review on our hotel. Indeed, we are renovatiing all our room step by step to avoid to be to old Best regards

8/10 Good

Saar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from DANIEL on Dec 27, 2023
Bonjour Saar,Nous vous remercions de partager votre expérience de notre établissement avec une bonne note. Nous espérons que vous avez pu profiter de notre excellente situation géographique pour bien visiter Paris avec ses musées et ses monuments historiques. Nous sommes surtout très ravis de savoir que votre séjour a été à la hauteur de vos attentes.Cordialement,

8/10 Good

Hui Jun

Traveled with family
Friendly staff, clean, comfortable bed, great central location. Only negative is room facing the street gets noisy due to bar next door and early morning garbage trucks.
Stayed 7 nights in Dec 2023
Response from DANIEL on Dec 27, 2023
Bonjour Hui June, We thank you for your ratings and positive comments about our hotel. We really apologize for the noise caused by the bar in front. However we hope that you were able to fully enjoy the rest of your stay.Best regards

8/10 Good

Yazmine

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from DANIEL on Dec 25, 2023
Bonjour Yazmine,Nous vous remercions d'avoir partagé votre expérience de l'Hôtel Dauphine Saint-Germain, avec une bonne note. Nous espérons que vous avez pu profiter notre excellente situation géographique pour visiter les monuments et bien d'autres sites historique de Paris.C'est avec un grand plaisir que nous vous souhaitons de bonnes fêtes de fin d'année. Nous serions très heureux de vous accueillir une autre fois.Cordialement.

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
very proffesional
Stayed 6 nights in Dec 2023
Response from hotel dauphine saint germain on Dec 23, 2023
thank you so much

2/10 Terrible

IBRAHIM, rabiye

Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from hotel dauphine saint germain on Dec 23, 2023
Sorry but coud you explain to us why you rate us 1, please to improuve ourself Best regards,

8/10 Good

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities
The bathrooms were nice and new. The rooms are runned down and need to be redone. The hallways are dark and gloomy. New carpet and paint would do wonders. The stuff was warm and friendly
Stayed 4 nights in Nov 2023
Response from Hotel dauphne saint germain on Dec 23, 2023
Thank you for taking time to put a review on our hotel and make some remarks to improuve our services !It will be vrey usefull for us and the next guest Best regards,

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the charming interiors of the rooms, our family had two rooms and they were totally distinct, and both really cool! The staff was friendly and helpful and communicating in French and/or English was easy.
Stayed 7 nights in Nov 2023
Response from hotel dauphine saint germain on Dec 23, 2023
We are so happy to read that you enjoyed your stay with us Hope to welcome you back soon Best regards,

10/10 Excellent

Jennifer

Stayed 7 nights in Nov 2023
Response from hotel dauphine saint germain on Dec 23, 2023
thank you so much

10/10 Excellent

Yen Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities
The building is old and small, the staff made the difference between the stay being warm and inviting, and just a hotel.
Stayed 13 nights in Nov 2023
Response from hotel on Nov 23, 2023
thank you so much

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times. Perfect location for both left and right bank. Staff always friendly and accomodating. Great to have mini frig and tea kettle.
Stayed 3 nights in Oct 2023
Response from HOTEL DAUPHINE SAINT GERMAIN on Nov 3, 2023
Thank you so much for taking time to put a reviw on our hotel hope to welcome you back as soon as possible Best regards,

10/10 Excellent

Aaron, Denver

Traveled with family and small children
Liked: Staff & service, amenities
The location is outstanding!
Stayed 2 nights in Oct 2023
Response from HOTEL DAUPHINE SAINT GERMAIN on Nov 3, 2023
THANK YOU SO MUCH

6/10 Okay

Charles

Traveled with partner
Disliked: Cleanliness, staff & service
This is an OK tourist hotel. Typical 3 star French property. The problem right now is that it has a bedbug infestation. I just returned and we found them in our room the moment we checked in.
Stayed 3 nights in Oct 2023

2/10 Terrible

Christine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great. The staff are nice. The property is in real bad shape and not clean. The carpeting is old and badly stained and they don’t seem to clean or vacuum it. The elevator is filthy. The room was disgusting. The toilet was not secured to the ground so as you get up, it moves and lifts from the floor. The wardrobe door was broken. We wanted a second key card for the room; they ran out of key cards - he showed me an empty box. We spent as little time as possible in the room. It was honestly like a nyc 70s motel in Times Square with hourly rates except this “hotel” was way expensive. I travel a lot and have been to Paris several times - this was the worst property I’ve ever stayed in and the price was ridiculously high given its condition.
Stayed 4 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from HOTEL DAUPHINE SAINT GERMAIN on Nov 3, 2023
THANK YOU

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Very small but very clean room - staff was most helpful!
Stayed 1 night in Sep 2023
Response from hotel dauphine saint germain on Sep 27, 2023
thank you so much

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Dauphine Saint Germaine! All staff are incredibly helpful, including night staff Mabel and daytime André. Our room was comfortable considering Paris standards and our beds were very comfortable. The neighborhood is lovely with cafes on every corner. It’s a central location and it’s perfect!
Stayed 9 nights in Sep 2023
Response from hotel dauphine saint germain on Sep 20, 2023
Thank you so mcuh it is a real plaisir for us to read that you enjoyed your stay with us Best regards,

6/10 Okay

Walt

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC. Good; they loaned us a plug adapter. They were very friendly. It was in St Germain
Stayed 2 nights in Sep 2023
Response from hotel on Sep 20, 2023
Dear guest, Indeed, because of the big heat wave our AC was a bit slower than usual thank you again for staying with us Best regards,

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, closed to Seine river, Louvre, boat rides, walking distance to abundant restaurants. Hotel is old but we'll maintained with friendly staff, very good air conditioning.
Stayed 4 nights in Sep 2023
Response from hotel dauphine on Sep 13, 2023
Thank you so much

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from hotel dauphine saint germain on Sep 13, 2023
Thank you so much

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff
Stayed 9 nights in Aug 2023
Response from HOTEL DAUPHINE SAINT GERMAIN on Sep 8, 2023
THANK YOU SO MUCH

10/10 Excellent

Laurel Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with really friendly staff. Location could not have been better. Closer to tons of cafes and shops. Very walkable!
Stayed 10 nights in Aug 2023
Response from hotel on Sep 6, 2023
Dear Laurel, Thank you so much for your very nice review Best regards,

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful
Stayed 3 nights in Aug 2023
Response from HOTEL on Aug 30, 2023
THANK YOU SO MUCH

8/10 Good

Jorge

Traveled with family
Liked: Staff & service, room comfort
Old Paris
Friendly and pleasant staff , the Hotel has charm and makes you feel you are in Paris quite some time ago , we enjoyed the stay
Stayed 1 night in Aug 2023
Response from hotel on Aug 23, 2023
thank you very much

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 6 nights in Aug 2023
Response from hotel on Aug 23, 2023
thank you so much

6/10 Okay

Amy

Stayed 7 nights in Aug 2023
Response from hotel on Sep 13, 2023
thank you

8/10 Good

Daisy

Traveled with family
Location was good. Quiet area and safe.
Stayed 3 nights in Aug 2023
Response from HOTEL DAUPHINE SAINT GERMAIN on Aug 18, 2023
THANK YOU

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location and excellent services. The condition cannot compare to the newly renovated but it was acceptable given the age of the city and building.
Stayed 4 nights in Aug 2023
Response from hotel on Aug 16, 2023
Thank you indeed it's make our hotel more personnal and parisian atmospherBest regards,

8/10 Good

Alesandra Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but quaint! Right outside the hotel is numerous cafes and restaurants. Would definitely stay there again.
Stayed 6 nights in Aug 2023
Response from hotel on Aug 16, 2023
Thank you so much ! We will be always glad to welcome you Best regards,

10/10 Excellent

ANELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Walkable to a lot of restaurants. Grocery store is just around the corner
Stayed 11 nights in Jul 2023
Response from hotel on Aug 16, 2023
Thank yoy so much for your very nice review Best regards,

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023
Response from hotel on Aug 16, 2023
thanks

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Clean rooms and friendly staff
Stayed 2 nights in Jul 2023
Response from hotel dauphine on Aug 10, 2023
thank you so much

4/10 Poor

Gabriela, Dallas

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Great location but the hotel needs some updating
Stayed 4 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
we took good note of your remarks Best regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick review
Fantastic location. Very friendly Staff. Small but but comfortable.
Stayed 2 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
Thank you so much for your very nice review, hope to welcome you back again soon Best regards,

8/10 Good

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is small but in an excellent location. Rooms are super small and very dated, but were clean. The pillows were so flat and hard, which made it hard to sleep - beds were pretty comfortable. It’s a 3 star hotel, so I guess it’s expected. The hotel offers breakfast for an additional fee (we didn’t have breakfast). Overall, happy with the hotel.
Stayed 4 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
Dear Guest, Thank you for taking time to put a review. Next time do not hesitate to ask for new pillows to check which one could be the best for you Best regards,

8/10 Good

Teri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
Thank you

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in Paris to all the traditional hot spots, yet met several locals while enjoying dinner at one of the local bistros. Very comfortable beds that were truly appreciated after a long day of walking. My daughter also liked having her own twin bed. We will be back!
Stayed 5 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
Thank you so much for your wonderful review and we will be always glad to welcome whenever you wish Best regards,

10/10 Excellent

Lisa

Stayed 4 nights in Jul 2023
Response from Hotel dauphine saint germain on Aug 10, 2023
thank you