Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
1.0 out of 5
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Amberfrom Antioch, CA, USA

"Grand"? Oh, please!!!

Posted Jul 31, 2012
Pros: Nothing at all.
Cons: Everything previously mentioned!!!
Location: On a dirty street with liquor stores
We were in shock when the cab pulled up to the hotel on a dirty street. Was this really the hotel we booked? We went into the lobby and got our key from the only staff member in the entire hotel and took the elevator to our floor. The elevator barely fit one person! The hallways were all cramped and tiny. We had a difficult time squeezing our luggage through. For a family of three, we got the biggest room in the hotel. It had two beds - one single and one double. There was no room to move in our room and, I repeat, we had the largest room in the hotel. They didn't provide an iron or ironing board, or hairdryer. They only gave us two small towels. You could hardly move in the bathroom either and we had to opt out of taking a shower because it was so small. The bed was extremely uncomfortable. It was the worst hotel we have ever stayed at. Do not trust the pictures!!!!!