Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from West palm Beach Fl.

The hotel was excellent close to the orly airport.

Posted Sep 15, 2014
Pros: We like the position close to airport, the room, perfect service, silent, the staff always ready to help, everything clean and nice.
Cons: A small refrigerator in the room.
Location: May be we didn't find out what could be seen near by. But from the airport we could go any place we wont wit train or bus. There was no problem for us
Wonderful experience. The shuttle was there any time for us. from the hotel to the airport and back. Any time we need some information the staff was ready to give us. We have only good words for everything concerning service. It was a one of the most wonderful time we had visiting the most important places to be seen in Paris. The public transportation is excellent. We left with the impression of a one of a kind place in the world. Tank you.
Comment from Hotel Management
Sep 17, 2014
Dear Guest, Thank you for sharing your experience in the Hilton Paris Orly Airport on this site. The team and I are extremely happy to see that you enjoyed your stay with us. We have well noted that you are satisfied with the helpful staff, the clean rooms and the position of the hotel near the airport. We all hope that we can welcome you again soon in the hotel. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Convenient location

Posted Sep 7, 2014
Pros: Location. Comfortable bed Breakfast
Cons: Prefer carpeted floor in room
Location: Very convenient for Orly airport, and the surrounding business areas.
Being close to Orly airport and the business areas nearby was an important part of my selection process. Free shuttle bus was great.
1 out of 5
by A verified traveler from NZ

Very poor tired hotel

Posted Aug 30, 2014
Very very disappointed well below what we expected of a Hilton
Comment from Hotel Management
Sep 5, 2014
Dear Guest, Thank you very much for posting your comments on the Expedia site. Guest satisfaction is our priority and therefore I am very sad to read that you are disappointed with your stay. The team and I hope that you would give us the opportunity to welcome you again soon in the hotel. Kind regards, Nancy van Kuler
2 out of 5
by A verified traveler

terrible staff.

Posted Aug 22, 2014
Pros: it's very close to the airport.
Cons: front desk service
Terrible. We arrived with a Baby and none asked if they could help with the luggage. Although I am perfectly fluent in French( I Studied at the law faculty at Sorbonne University) the front desk clerk, after being greeted in french, started to talk to me in a terrible english that I could barely understand. The concierge service was simply not matching a level of a first class hotel...to be honest, when younger i have been in hostels where the "concierge service" was definitively better. I called to apologize from the airport because I needed the receipt and the front desk clerk was, again, extremely rude. Exasperated, I complained with the assistant manager (of course, the front desk manager was in a meeting) who apparently agreed with every single word I spoke and she promised a follow up, however after 10 days, still not a word from the management. Do not expect a quality service, I sincerely regret I have not booked at the Ibis, if nothing else, it would have been less expensive!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

closest to Orly airport.

Posted Aug 15, 2014
Cons: in room wifi not free, only lobby wifi is free, awkward for a hotel of this price!
shuttle bus every 15 minutes from airport, very short ride. Friendly staff.
Comment from Hotel Management
Sep 2, 2014
Dear Guest, Thank you for posting your comments regarding your stay on Expedia. I am happy that you are satisfied with the friendly staff and the shuttle bus. For your information, Hilton offers a high speed Internet connection that is highly secured with a service hot line available 24/7. We offer complimentary Internet in the lobby and also to customers who are enrolled in the HHonors loyalty program (Gold & Diamond card). We hope to welcome you again soon in the hotel. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Upland, CA

Posted Jul 30, 2014
Decent hotel. Poor T.V. but everything else was fine. Great location right next to the airport. Easy and fast to get to the airport.
Comment from Hotel Management
Sep 4, 2014
Dear Guest, Thank you for commenting your stay on Expedia. I am happy to see that you enjoyed your stay and that you are satisfied with the location of the hotel. We hope to welcome you again soon. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
2 out of 5
by A verified traveler from DR

Hotel @ 2 mins from airport ! The only good thing.

Posted Jul 8, 2014
The rooms need a complete refurbishment. It s been time !!! And the hotel with NO SMOKING room only. Got a room no smoking, but smell so bad cigarettes !!!!
2 out of 5
Recommended
by Gil Nruman

This traveler left a rating score only Posted Jun 14, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by JeauxTiger from Houston, TX

Close to Airport Great for early flight.

Posted Jun 9, 2014 on Hotels.com
We enjoyed our stay and the hotel staff was very friendly and helpful. They provided easy directions by train to near by shopping mall and eatery. The shuttle from the airport was quick and convenient.
3 out of 5
Recommended
for Families
by Chris from Melbourne

Close to the terminal

Posted Jun 8, 2014 on Hotels.com
It was fine for an overnight stay. Comfortable and the breakfast was pleasant. I guess it wasn't expensive.