Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Aéroport

Posted Jan 26, 2015
Parfait lorsque l'on est en transit, comme c'était notre cas, sauf la restauration (cadre sympa, personnel accueillant mais cuisine vraiment médiocre)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK ON THE WAY TO ARGENTINA

Just right, next to airport

Posted Jan 25, 2015
Your French onion soup was excellent and just what we needed at that time.
Comment from Hotel Management
Jan 27, 2015
Dear Guest, Thank you very much for your recent stay at the Hilton Paris Orly Airport. It is very nice to hear that you enjoyed your stay and that you were satisfied with our French Onion soup. The team and I hope that you would have the occasion to come back to the hotel soon. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
2 out of 5
by A verified traveler

Average at best

Posted Jan 3, 2015
Pros: Airport shuttle.
Cons: See comment above.
Pros: The hotel is close to the airport and provides a shuttle from 6am-midnight. Cons: Being that this is the Hilton, I expected more. The hotel seemed like an old building that they decided to turn into a hotel. The room had a television that was probably made during the first batch of them being manufactured. In the bathroom, tiles were falling off. Typically, hotels give water or at least have some in the room in the event you want to purchase. This hotel didn't. Granted that this is a transit hotel, but the Hilton should do better. I would only stay at this hotel again if it was my ONLY option.
Comment from Hotel Management
Jan 7, 2015
Dear Guest, Thank you very much for your recent stay in the hotel and for sharing your comments on this site. We are sad to read that the hotel was not up to your expectations. It is guest sharing feedback like yourself, which enables us to continue to improve on the services we provide. At the outset, please accept my sincere apologies for any inconvenience you might have experienced while staying with us. The details of your journey have been shared with the team for improvement. I would like to thank you for bringing this to our attention. We hope to have the pleasure to welcome you back to the hotel soon. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Japan

Comfortable stay.

Posted Dec 31, 2014
Cons: Refrigerator installation is recommended.
Location: Very close to the Terminal West - just some minutes from the hotel.
Friendly staff and comfortable stay room - so fully satisfied.
Comment from Hotel Management
Jan 6, 2015
Dear guest, Thank you very much for your recent stay at the hotel and for posting your review. The team and I are very happy to see your high ranking and to read that you are satisfied with the friendly staff and comfortable room. We all hope to welcome you again soon in the hotel. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MAYOTTE

NAVETTE HOTEL AÉROPORT

Posted Dec 17, 2014
Pros: Efficacité du personnel, chambre confortable. Service rapide.
Petit bémol, nous avons du attendre pratiquement une demi-heure après avoir demandé à l'hôtel de nous envoyer la navette à notre arrivée à Orly.
Comment from Hotel Management
Dec 20, 2014
Cher client, Merci beaucoup d’avoir pris le temps d’écrire votre avis sur ce site. Nous sommes ravis de savoir que vos soyez si satisfaits de votre séjour et en particulier du personnel, du service et de votre chambre. Nous vous présentons nos excuses d’avoir attendu la navette. L’équipe et moi espérons vous recevoir à nouveau prochainement. Cordialement, Nancy van Kuler Hilton Paris Orly Airport
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nettes Hotel für Reise mit Auto

Posted Dec 15, 2014
Pros: Zimmer sind groß und schön ausgestatten
Cons: die Lüftung im Zimmer
Location: am Flughafen Orly
Insgesamt hat uns das Hotel sehr gefallen. Parking-Gebühr beträgt 20 euro pro 18 Stunden, was aber ok für Paris ist.
Comment from Hotel Management
Dec 17, 2014
Dear Guest, Thank you very much for posting your comments regarding your recent stay with us. We are very happy to read that you were satisfied with the large and well equipped rooms. The team and I are looking forward to welcoming you again soon. Kind regards, Nancy
4 out of 5
Recommended
for Everyone
by A verified traveler

Très Bien

Posted Dec 2, 2014
Bon rapport qualité prix ..... Propre Juste à coté de l'aéroport mais bonne insonorisation
Comment from Hotel Management
Dec 4, 2014
Cher client, Nous vous remercions d’avoir partagé votre avis sur ce site. Nous sommes heureux de lire que vous ayez passé un très bon séjour chez nous. Cordialement, Nancy van Kuler Hilton Paris Orly Airport
1 out of 5
by A verified travelerfrom Florence

Too many things to fit

Posted Nov 29, 2014
I booked a standard king size badroom. Bathroom wad old and not really well kept. I couldn't take a shower because it was broken and, due to the flight early in the morning, I had not time to ask for another room. Tv didn't work.
Comment from Hotel Management
Dec 2, 2014
Dear Guest, Thank you very much for commenting your stay with us. I am sad to hear that your stay was not up to your expectations and I would like to apologize for the inconveniences you experienced during your stay. I have asked the team to do a follow up in order the prevent these things to happen in the future. The team and I hope to have the opportunity to welcome you again soon. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Beautiful hotel, friendly staff

Posted Nov 16, 2014
Very helpful staff who spoke English when I needed and were very welcoming. Beautiful room, very comfy and nice tea
Comment from Hotel Management
Nov 25, 2014
Dear guest, Thank you very much for your recent stay at the Hilton Paris Orly Airport and for posting your comments on this site. I am very happy to read that you enjoyed your stay and that you were satisfied with your room and friendly English speaking staff. We look forward to welcome you again soon in Orly. Kind regards, Nancy van Kuler
4 out of 5
Recommended
for Everyone
by A verified traveler

It was quite nice and I really enjoyed my stay.

Posted Nov 13, 2014
Pros: My interaction with Caroline, the staff in the restaurant was remarkable.
Cons: Other staff could learn from her professionalism and yet polite attitude towards the guests.
Location: None
My experience of the Hilton in Urly was made so wonderful based on the first staff I met at the restaurant - Caroline, who was so nice and yet very professional in her approach to guests. I was quite impressed by her interaction with me and my husband that I will surely visit again.
Comment from Hotel Management
Nov 21, 2014
Dear guest, Thank you very much for your recent stay at the Hilton Paris Orly Airport and also for posting your comments on this site. I am very happy to read that you enjoyed your stay and would like to thank you for your kind words in regards to Caroline. I will personally share your comments with her and the whole team. We look forward to welcome you again soon in Orly. Kind regards, Nancy van Kuler