Front of property - evening/night

Reviews of Holiday Inn Express Paris-Canal de la Villette, an IHG Hotel

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 1003 reviews" "
Rating 8 - Good. 400 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robyn

The breakfast was excellent
Stayed 2 nights in Mar 2024
Response from Sandra - Guest Relation on Mar 25, 2024
Dear Robyn, Thank you for taking your time to let us your review. Hope to see you soon on your next trip in Paris at the Holiday Inn Epress Canal de la Villette.Kind regards,

8/10 Good

Lan

It’s average for $200/night
Stayed 5 nights in Feb 2024
Response from Sandra - Guest Relation on Feb 26, 2024
Dear Lam, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards,

10/10 Excellent

Paul Art

Everything good.
Stayed 8 nights in Jan 2024
Response from Albane on Feb 5, 2024
Thank you very much !

10/10 Excellent

Veronica Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Chloé BUI on Jan 24, 2024
Dear Ann,Thanks for taking the time to leave us a review.Hope you will come back and see us soon, Best regards,Chloé BUI

10/10 Excellent

Anil, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Chloé BUI on Jan 24, 2024
Dear Anil,Thank you for your comments regarding the stay in our hotel.We appreciate your taking the time to share your comments with us.Best regards,Chloé BUI

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2023
Response from Albane on Dec 16, 2023
Thank you very much Luis !

10/10 Excellent

Mel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a great stay !
We loved this hotel for our family of four. Plenty of room for us all. Good location. Staff very helpful and happy. Breakfast good without being great. Lovely area to walk around and very close to 2 Metro stations.
Stayed 3 nights in Dec 2023
Response from Albane on Dec 16, 2023
Dear Mel,It is a real pleasure to read your comments.We are delighted to hear that we were able to give you the high level of service everyone expects, and we will make sure to share your kind review with our front desk team. We look forward to seeing you again soon at the Holiday Inn Express Canal de la Villette.Sincerely,Albane

8/10 Good

Olamide stella

Disliked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Chloé BUI on Jan 24, 2024
Dear Stella,We are happy you decided to trust in our hotel when you made your booking and we hope to welcome you again for a next visit in Paris.Best regards,Chloé BUI

10/10 Excellent

July

Liked: Cleanliness, property conditions & facilities
Good area
Stayed 1 night in Dec 2023
Response from Sandra - Guest Relation on Dec 5, 2023
Dear July, Thank you for your reply. Hope to welcome you again soon for your next trip in Paris at the Hotel Holiday Inn Express Canal de la Villette.Kind regards, Sandra Guest Relation

8/10 Good

Subodh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for the price we paid. The location of the property is good, next to the canals. The staff was excellent and the good breakfast option was a plus.
Stayed 3 nights in Nov 2023
Response from Albane on Nov 28, 2023
Dear Subodh,Thank you so much !

10/10 Excellent

Subodh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location of the property
Stayed 1 night in Nov 2023
Response from Albane on Nov 28, 2023
Dear Subodh,Many thanks for taking the time to share your experience in our hotel with others. We hope to welcome you again for a next visit in TownBest regards,

10/10 Excellent

Sallie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff were amazing and the room with the canal view was great.
Stayed 1 night in Nov 2023
Response from Chloé BUI on Nov 13, 2023
Dear Sallie,We appreciate you are taking the time to share your comments with us!It is very important to have your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Holiday Inn Express Brand for your future travel needs.Sincerely,Chloé BUI

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful stay!!!
Great hotel, grwat accommodating staff at a great location. The service was spectacular in every department and breakfast was very satisfying with the best croissants & sausages ever! The only thing I can say negative about this hotel is the fact they did not provide face wash cloths in the rooms. I would definitely recommend this for anyone who loves to be close to nature with the beautiful canal & away from the hustle & bustle of the downtown congestive areas. I feel in love with Paris & the people.
Stayed 4 nights in Oct 2023
Response from Chloé BUI on Nov 4, 2023
Dear Karen,We have been very happy to read your review regarding Holiday Inn Express Paris Canal de la Villette! I am delighted to learn that our service satisfied your high expectation and it will be an honour to share your kind words with the team.Hope to see you again soon in Paris!Best regards,Chloé BUI

2/10 Terrible

Seyedali

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not recommended at all
The staffs were not professional and friendly, they put coffee and tea on the room but there was no mineral water to make tea or coffee. There were no slippers in the room and when I asked the reception they told me we don’t have slippers!!! There was no safe box in the rooms, no mini refrigerator in the rooms, water pressure for taking shower was too low, and the window glasses were not clean.
Stayed 1 night in Oct 2023
Response from Sandra reception on Oct 24, 2023
Dear Seyedali,First and foremost, we want to thank you for taking the time to provide feedback about your recent stay at our hotel. Your feedback is invaluable to us, as it allows us to continually improve the quality of our services.We sincerely regret that your experience did not meet your expectations, and we apologize for the inconveniences you encountered. We would like to clarify certain points that describe our establishment as a 3-star eco-friendly hotel.As a 3-star eco-responsible hotel, our aim is to reduce our environmental footprint and promote sustainable practices. This means that we limit certain amenities in the rooms to minimize waste and energy consumption. Here are some points we would like to explain:Coffee and Tea: We provide coffee and tea in the rooms to minimize the use of disposable materials, but we encourage our guests to use potable tap water to prepare their beverages.Slippers: In line with our eco-responsible policy, we do not include disposable slippers in the rooms. However, we encourage you to bring your own comfortable shoes.Safe and Mini-Fridge: To reduce energy consumption, we do not include a safe or a mini-fridge in our rooms. We can, however, offer secure storage services at the front desk if you wish.Water pressure and cleanliness: We are aware of the water pressure and cleanliness issues you mentioned, and we are constantly working to improve these aspects.We appreciate your feedback as it helps us better understand our guests' expectations. Your experience is valuable, and we are always looking for ways to enhance our services while adhering to our ecological commitments.We hope you understand our eco-responsible approach and will consider returning to stay with us in the future. If you have any additional concerns or specific needs, please do not hesitate to contact us, and we will do our best to meet your expectations.Sincerely,Sandra reception

8/10 Good

MARZANNA

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Sandra reception on Oct 14, 2023
Dear Marzanna, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Kind regards, Sandra reception

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the entire stay is excellent
Stayed 2 nights in Oct 2023
Response from Sandra reception on Oct 13, 2023
Dear Jennifer, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Yours sincerelySandra reception

10/10 Excellent

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location.
Stayed 3 nights in Oct 2023
Response from Sandra reception on Oct 11, 2023
Dear Giovanna, We are delighted to hear that you enjoyed our establishment and the warm welcome you received from our staff. Indeed, we strive to offer each and every one of our customers the utmost attention. We take great satisfaction in making everyone feel a little "at home".We look forward to welcoming you soon to the Holiday Inn Express Canal de la Villette.Best regards, Sandra reception

10/10 Excellent

Ian, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, away from all the busy touristy areas in town. Feels more like a friendly neighborhood and right new to the river/canal. Plenty of restaurants, boat activities and stores (walkable distance). The hotel looks and feels brand new. Beautifully decorated. Staff was great. I bit more expensive than the smaller local hotels, but great location.
Stayed 2 nights in Oct 2023
Response from Sandra reception on Oct 11, 2023
Dear Ian, It is with great pleasure that I thank you for your contribution to our customer feedback. Our team is very dedicated to our customers, as this is the very essence of our business. It's something we take very seriously, and you'll find it at every Holiday Inn Express location.We're delighted that you've noticed.The whole team thanks you and we look forward to seeing you soon.Kind regards, Sandra reception

8/10 Good

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not a lot around the hotel to shop or dining choices.
Stayed 1 night in Sep 2023
Response from Sandra reception on Oct 5, 2023
Dear Ray, Thank you for review. In fact there's a lot of restaurants around the hotel. Did you try to ask at the reception ? We look forward for your next trip in Paris. Kind regards, Sandra reception

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sofia on Oct 3, 2023
Dear Kev,Thank you for sharing your review with us. We are happy to hear that you enjoyed your stay.Hope to see you again very soon !Best regards,

8/10 Good

eli

Stayed 3 nights in Sep 2023
Response from Albane on Oct 19, 2023
Dear Eli,Thank you for your stay and we hope to see you again soon !

10/10 Excellent

Lusubilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of the river from my room was marvelous
Was just amazing, my family really liked the place.
Stayed 1 night in Sep 2023
Response from Sandra reception on Oct 29, 2023
Dear Lusubilo, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Kind regards, Sandra reception

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sandra reception on Sep 22, 2023
Dear Christopher, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Best regards, Sandra reception

10/10 Excellent

Harald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and super helpful. We enjoyed our stay.
Stayed 6 nights in Sep 2023
Response from Sandra reception on Sep 17, 2023
Dear Harald, It is with great pleasure that I thank you for your contribution to our customer comments. Our team is very dedicated to our customers because it is the very essence of our business. We take this very seriously and you will feel the same commitment to our guests at all Holiday Inn Express properties.We are delighted that you have noticed this.The whole team would like to thank you and we look forward to seeing you soon.Best regards, Sandra reception

10/10 Excellent

Lucian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was absolutelly professional. A minus for the quality of cleaning in the room and the shower drain, which should be frequently maintained clean.
Stayed 4 nights in Aug 2023
Response from Sandra reception on Aug 28, 2023
Dear Lucian, Many thanks for your positive feedback about our staff. We do everything we can to make you feel welcome and to make you want to come back. I would like to point out that we have taken your comment about cleanliness into account, and we will inform the department so that this does not happen again. We hope to see you again very soon at the Holiday Inn Paris Canal de la Villette, Kind regards,Sandra reception

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait surtout staff à la salle à manger et la nourriture. Bon service et confortable
Stayed 3 nights in Aug 2023
Response from Nela réception on Aug 9, 2023
Cher Francis, nous vous remercions d'avoir pris le temps de rédiger ce merveilleux commentaire. En effet, nous essayons de rendre votre séjour le plus mémorable possible. En espérant vous voir très bientôt à L'Holiday Inn Express - Canal de la Villette

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service
This was a great hotel in a bad location .
Stayed 4 nights in Aug 2023
Response from Albane on Aug 8, 2023
Dear Suzanne,Thank you for your comment. The hotel is located alongside the canal and benefit a location surrounding by garden and water. I am sorry you did not enjoy it.Hoping to welcome you again, Warm regards

6/10 Okay

Ahmad

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel condition is at the middle of satisfaction.
Stayed 2 nights in Aug 2023
Response from Sofia on Aug 7, 2023
Dear Visitor, Thank you for taking the time to leave us your feedback. Firstly we apologise for any inconvenience caused We hope to see you again at the holiday inn Paris Canalde la Villette. Kind regards,

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this property
Stayed 2 nights in Aug 2023
Response from Sofia on Aug 7, 2023
Dear Robert, Many thanks to take 5 minutes to share your positive experience with others. We are proud to know you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Paris. Kind regards,

10/10 Excellent

Homkaji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was excellent stay at Holiday inn. Everything was more than expected, friendly and helpful staffs, Good breakfast, pleasant environment, overall excellent.
Stayed 3 nights in Jul 2023
Response from Nela - Réception on Aug 5, 2023
Dear Guest, we are delighted to have such good feedback. We are really happy to know our efforts paid off as we always try to make the best stay possible for the guests. We are hoping to welcome you soon at Holiday Inn Express - Canal de la Villette.

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sandra reception on Jul 25, 2023
Dear Ashleigh, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Yours sincerelySandra reception

8/10 Good

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
“The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, Excellent breakfast.
Response from Sandra reception on Jul 20, 2023
Dear Rahul, Thank you for choosing the Holiday Inn Express Canal de la Villette for your recent stay in Paris and for sharing your experience with us.I am delighted to read that your stay was pleasant and that our staff contributed to your well-being.It would be a pleasure to share your comments with our team.We look forward to welcoming you back.Yours faithfullySandra reception

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Hotel itself was better than I had expected for a 3 star. The big downside is that they do not offer secure WiFi. When I queried this the staff member actually laughed at me & told me that nobody needs secure WiFi in a hotel.
Stayed 2 nights in Jul 2023
Response from Sandra- reception on Jul 11, 2023
Dear Anonymous, We are proud to know you appreciated your stay with us and enjoyed our hotel. We are sorry for the experience with our staff . they certainly meant no harm.Our colleagues may have been clumsy, but he didn't mean to be disrespectful. We were trying to explain that the WIFI in hotels is specialize for plural connections and it is different from the domicil wifi.We thank you again for your positive feedback and welcome you gain in Paris, Kind regards, Sandra- reception

10/10 Excellent

Chongxun

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel! The room is modern and big, with nice view to the canal. Good choice in the breakfast buffet. Just a few stops of subway ride to Louvre or Le Marais. We would come back to this hotel next time we visit Paris.
Stayed 3 nights in Jun 2023
Response from Sandra - reception on Jul 5, 2023
Dear Chongxun, What a pleasure to read your review of the Holiday Inn Express Canal de La villette! I'm delighted that you enjoyed your stay with us.Indeed, the hotel enjoys an ideal location, along the Canal Saint Martin and only 10 minutes' walk from the Cité des Sciences de la Villette, for a peaceful stay in a lively district!Thank you for highlighting the professionalism of our teams.Best regards,Sandra - reception

8/10 Good

Yonell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel however area didn’t seem safe
Stayed 1 night in Jun 2023
Response from Sandra-reception on Jul 11, 2023
Dear Yonell, Thank you for your comments regarding your stay at our hotel.We appreciate you taking the time to share your comments with us.It is very important to us to have your opinion about your stay in our establishment.kind regard, Sandra,reception

10/10 Excellent

Lloyd, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great location
Stayed 1 night in Jun 2023
Response from Albane on Jun 19, 2023
Dear Lloyd,Thank you for your recent correspondence regarding your stay. We appreciate you taking the time to make us aware of your delightful experience.We look forward to the opportunity of serving you in the future. Best regards,Albane

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Along side the canal, which is the centrepiece for the area, where the locals meet to eat, drink and talk, very relaxing experience.
Stayed 1 night in Jun 2023
Response from Albane on Jun 19, 2023
Dear Robert,All the team is really an asset to our hotel and they are proud to know you have appreciated the service. Many thanks for recommending us and many thanks for trusting our hotel and team !Best regards,Albane

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!!
Loved the hotel by the canal. So many great restaurants close by. Canal view was spectacular!!!!
Stayed 1 night in May 2023
Response from Sandra on Jun 15, 2023
Dear Heather, Thank you for taking the time to share your experience with us following your visit to the Holiday Inn Express Canal de La Villette.I am delighted to read that everything lived up to your expectations and that you had a pleasant time with us!We hope to welcome you back to our hotel during your next stay in Paris.Cordially,Sandra

10/10 Excellent

Sara Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Very attentive staff. Loved this hotel.
Stayed 5 nights in May 2023
Response from Sandra on Jun 15, 2023
Dear Sara, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts to serve our guests remain paramount and constant.The whole team would like to thank you and we look forward to seeing you soon.Best regards, Sandra

10/10 Excellent

Asokan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and quite surrounding
Stayed 3 nights in May 2023
Response from Yoelle - Front Desk Manager on May 29, 2023
Dear Asokan,Thank you for taking the time to share your experience with us following your visit to the Holiday Inn Express Canal de La Villette.I'm delighted to read that everything lived up to your expectations and that you had a pleasant time with us!It will be a pleasure to share your comments with our teams.We look forward to welcoming you again in the near future.Best regards.Yoelle - Front Desk Manager

6/10 Okay

Camila

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from Yoelle - Front Desk Manager on May 29, 2023
Dear Camila, We're delighted to hear about the rating you gave us. We look forward to seeing you again soon,Yoelle - Front Desk Manager

6/10 Okay

Joshua

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2023
Response from Yoelle - Front Desk Manager on May 29, 2023
Dear Joshua, We're delighted to hear about the rating you gave us. We look forward to seeing you again soon,Yoelle - Front Desk Manager

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho hum
The hotel was recommended by a friend. There is a good restaurant next door but the area is bit run down. The hotel staff were lovely but I thought it unusual that the hotel adds an extra twenty euros on a taxi ride to the airport. They quoted 70 euros to call a cab to the airport but if you call the taxi company yourself it’s 50 euros. No other hotel that I have stayed in in Paris does this. It leaves a bad taste.
Stayed 3 nights in May 2023
Response from Yoelle - Front Desk Manager on May 24, 2023
Good afternoon,Thank you for choosing the Holiday Inn Express Canal de la Villette and for taking the time to share your opinion about the cabs.I would like to start by apologizing for the inconvenience you experienced during your stay. However for your information, we employ a private company and ensure the service and the follow-up of your order and especially the punctuality because the cabs ordered with us always arrive on time. This is what is guaranteed at this price, a custom service. We have recommended a cab company to you at your request afterwards because the first price did not suit you.We strive to make every stay as pleasant and comfortable as possible, and we are grateful to you for sharing your experience with us. We take your feedback very seriously and are training our staff to make the necessary changes to provide you with a better experience in the future.I hope you will trust us again to come and stay at our facilities so that we can prove to you that the unsatisfactory experience you had during your stay was just an exception.Once again, I thank you for your feedback and if you need any further assistance, please do not hesitate to contact me directly Sincerely,Yoelle - Front Desk Manager

10/10 Excellent

COLBY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Paris
This was a nice hotel. It is right next to a canal. We watched boats and enjoyed walks along side it. It is only a 5 minute walk to the metro that takes you Saint Chapelle and The Louvre. A laundromat that takes credit cards was about an 8 minute walk (Laverie Lincoln). There is a playground across the canal. The breakfast was good. The hotel staff was very kind and helpful. I would happily stay here again.
Stayed 4 nights in May 2023
Response from Yoelle - Front Desk Manager on May 23, 2023
Cher Colby, Nous vous remercions d'avoir laissé un beau commentaire. Nous sommes toujours heureux d'apprendre que nos clients ont passé un agréable moment chez nous ! En espérant vous accueillir de nouveau rapidement !Cordialement, Yoelle - Front Desk Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 4 nights in May 2023
Response from Yoelle - Front Desk Manager on May 23, 2023
Cher client, Nous vous remercions de votre note concernant l'hôtel l’Holiday Inn Express Canal de la Villette.Nous sommes ravis que vous ayez passé un agréable moment en notre compagnie.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement,Bien cordialement,Yoelle - Front Desk Manager

8/10 Good

Banafsheh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Metro stations. Lots of Dinning places around. Nice and helpful staff Good breakfast
Stayed 7 nights in Mar 2023
Response from Yoelle - Front Desk Manager on Apr 13, 2023
Dear Banafsheh, Thank you for your review of the Holiday Inn Express Canal de la Villette.We would like to thank you for the time you took to write this review.It is with pleasure that we discover the note that you gave us. We hope to see you again very soon,Yoelle - Front Desk Manager

10/10 Excellent

Bina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Train station was a block away and staff helped navigate us to get to the Louvre from there. It was easy and straight forward. The hotel itself is nice. We were one adult and 3 kids. The had a bed, a pullout, and a cot. All were clean and comfortable. Shower was nice/warm. Hot breakfast is included, and it was very good. Did not appear to be a very touristy area. The main roads close to the hotel seemed a little sketchy. We chose to uber back from the louvre bc it was late and dark out.
Response from Yoelle - Front Desk Manager on Apr 6, 2023
Dear Bina,Thank you for taking the time to share your experience with us following your visit to the Holiday Inn Express Canal de La Villette.I am delighted to read that everything was up to your expectations and that you had a pleasant time with us!It will be my pleasure to share your comment with the teams.We hope to have the pleasure of welcoming you again in the near future.Best wishes.Yoelle - Front Desk Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Yoelle - Front Desk Manager on Apr 22, 2023
Dear Ben, Thank you for your excellent rating of the Holiday Inn Express Canal de la Villette.We are delighted that you had a pleasant time with us.We hope to have the pleasure of welcoming you again very soon,Yours sincerely,Yoelle - Front Desk Manager

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great
Confortable hotel, and has a great location to get the metro! The surrounding area is not the best, but it is acceptable! I would recommend this hotel 100%
Stayed 5 nights in Mar 2023
Response from Yoelle - Front Desk Manager on Mar 9, 2023
Dear Alejandro,Thank you for your comment regarding your stay in our hotel.Your opinion is important to us and will be passed on to the entire staff.We hope to welcome you back to our hotel during your next stay in Paris.Yoelle - Front Desk Manager

10/10 Excellent

Tami

Stayed 4 nights in Jan 2023
Response from Yoelle - Front Desk Manager on Jan 27, 2023
Cher Tami, Nous vous remercions de votre excellente note concernant l'hôtel l’Holiday Inn Express Canal de la Villette.Nous tenons à vous remercier chaleureusement du temps que vous avez pris pour rédiger ce commentaire.C’est avec plaisir que nous découvrons la note que vous nous avez attribuée. Au plaisir de vous revoir très prochainement nous l’espérons,Yoelle - Front Desk Manager