Ratings based on 893 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Friendly staff, good location.

Posted Apr 20, 2015
Stayed at the holiday inn express during April 2015 for 2 nights. Various encounters with staff at the front desk who always helped and obliged to our needs. Nice location with the canal, and shops nearby. Several metro stops nearby to get around Paris and our choice of metro stop was Stalingrad which was the furtherest from the hotel but a very pleasent walk along the canal to get to and less stairs as we had a pushchair for our little one.
Comment from Hotel Management
Apr 22, 2015 by PhFERRAND, Hotel Management
Dear guest, Thank you for this pleasant review which give to your fellow travelers a real and good description of our hotel, and its area! We look forward to seeing you again. Kinb regards, Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
The staff was very friendly and accommodating; breakfast had a good assortment to select from; and the location was nice along the Seine Canal and not too far out from Paris main attractions.
Comment from Hotel Management
Apr 22, 2015 by PhFERRAND, Hotel Management
Dear guest, Many thanks for this nice review who give to your fellow travelers real and good appreciation of our hotel, and its area! We look forward to welcoming you again. Best regards, Philippe FERRAND Guest Relations Champion
3 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

City break but relaxing

Posted Apr 7, 2015
Pros: Location, east to get to and comfort
Cons: Breakfast room could be bigger.
Location: Science park, two metro stops, boat trips, plenty of good bars and restaurants
Nice welcome, rooms ready on arrival. Pleasant comfortable rooms. Breakfast a little hectic and some items that should have been available ran out quite early on two mornings. I would recommend staying on a high floor as there was considerable noise from the bar next door at 3.00 in the morning on two nights.
Comment from Hotel Management
Apr 9, 2015 by PhFERRAND, Hotel Management
ADear Traveler, Thank you for taking the time to give us feedback after your last booking with us. Every comment left by our customers allows us to constantly improve and maintain quality service to all our customers. We wanted to present our apologies for the problems you encountered during your stay regarding the noise out of the hotel. We have reported the problem to the people in charge, and we will do our best to avoid this situation in the future. Thank you for your understanding and please again accept our apologies for the inconvenience, and we hope to seeing you soon in our establishment. Sincerely, Philippe Ferrand Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Pros: Die Lage direkt am Kanal war hervorragend. Dort lassen sich schöne Spaziergänge machen und Restaurantbesuche sind ein Fest direkt am Wasser.
Das Hotel selbst ist wirklich sehr ordentlich geführt und das Serviceteam ist sehr freundlich und für jegliche Fragen offen. Leider fanden wir unter unseren Betten (wir haben ein kleines Kind) Müll anderer Gäste (Papier, Luftballon, Krümel). So etwas sollte eigentlich nicht vorkommen. Sonst sehr zu empfehlen, wenn man nicht so pingelig ist und wegen eines Kindes unter dem Bett nach Autos fischen gehen muss.
Comment from Hotel Management
Apr 14, 2015 by PhFERRAND, Hotel Management
Dear traveler, Thank you for taking the time to write a comment concerning your last stay in our hotel. Receiving a positive feedback is always a pleasure for us, and it allows us to improve continually our work in order to satisfy our guests. We also would like to apologize for the inconvenience you had experienced in the room. The housekeeper manager make the necessary to really pay attention to these forgotten items find under the beds. Thank you again for sharing with us your experience and we all hope to see you again in our establishment. Kind regards, Philippe FERRAND Guest Relations Champion
5 out of 5
Recommended
for Couples
by A verified traveler

Super Hotel in ruhiger, gehobener Gegend.

Posted Mar 8, 2015
Pros: Das Zimmer an sich war sehr, sehr gut und entsprach dem deutschen 4 Sterne Niveau.
Cons: Das Rührei war wahrscheinlich aus irgendeiner Fertigpackung - es hätte jedenfalls eine sehr unnatürliche Konsistenz.
Location: Gehobene, schicke, relativ saubere Pariser Gegend. Direkt an einem Kanal.
Alles super. Zimmer mit Bett, kleinem Sofa, Flachbildfernseher mit deutschem TV, Dusche/WC. Sehr sauber und ordentlich. Hotelpersonal sehr nett und höflich. Wir haben uns in Englisch verständigt. Frühstück normal, für uns ausreichend (Rührei, Speck, Wurst, Käse, Obstcocktail, Kaffeeautomat, Säfte, leckere Croissants, Toast, einfaches Baguette).
Comment from Hotel Management
Mar 10, 2015 by Philippe FERRAND, Hotel Management
Dear Traveler, Thank you so much for this wonderful feedback! It's a great pleasure to know you enjoyed our hotel and your stay with us, as well as the efficiency of our staff! We hope you will be back soon at Holiday Inn Express Paris-Canal de la Villette. Best regards, Philippe FERRAND Guest Relations Champion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel in a great location

Posted Mar 3, 2015
Maybe it was the word "Express" as part of Holiday Inn that meant our expectations were not too high. We chose hotel for its location on the Canal but again we were not sure what to expect of an area of Paris that we had not visited before. However... from Riquet Metro station the Hotel was just a 5 minute back street walk away and the approach to the hotel itself opened out on the Canal de la Villette with a fresh open Parisienne feel to it. Boats docked in the small canal harbour added to the positive atmosphere, locals sitting and enjoying the waterfront. Hotel staff welcoming, English spoken, rooms varied in size between the 3 parties that we were, with good use of space and at least one window overlooking the water. Breakfast included, a nice spacious breakfast area, never crowded on either of our 3 mornings, hot buffet available, plenty of staff around to help and replenish a good choice of food. Quite a few local corner bars to choose from, sitting both inside and outside depending on our mood, food and drink typical of London prices, bar staff helpful and again English spoken and understood. One or two nice restaurants locally and alongside the Canal with views overlooking the water. A tranquil and convivial setting that we would happily re-visit and recommend
Comment from Hotel Management
Mar 7, 2015 by Philippe FERRAND, Hotel Management
Dear Peter and Susan, Thank you so much for this wonderful feedback! It is a great pleasure to read you enjoyed your stay with us, our hotel location as well as the efficiency of our smiling and nice staff! We hope you will be back soon at Holiday Inn Express Paris-Canal de la Villette and please continue to recommend us. Best Regards, Philippe FERRAND Guest Relations Champion
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by Cristianfrom asturias

estancia perfecta

Posted Feb 19, 2015 on Hotels.com
A pesar de no estar en el mismo centro no está mal situado; tiene el metro a 100m, 2 min a pie, y en 10min estas en el centro. La habitación es muy amplia, el colchón muy cómodo y el desayuno muy variado. Muy recomendable.
Comment from Hotel Management
May 2, 2015 by Philippe FERRAND, Hotel Management
Estimados Christian, Muchísimas gracias por vuestro comentario y por reflejar los servicios de nuestro hotel. Siempre es un placer saber que cumplimos sus expectativas y que hemos formado parte de una buena estancia y experiencia para ustedes. Esperando recibirles lo antes posible nuevamente en nuestro hotel, Reciban un cordial saludo. Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Terrassa

Agradable estancia

Posted Feb 18, 2015
Pros: Su ubicación, arquitectura exterior y limpieza de las habitaciones.
Cons: El precio por noche y la variedad del desayuno.
De apariencia original y facilmente reconocible, su situación en la orilla del Canal de Saint Martín / Bassin de la Vilette le da un aire relajante y muy tranquilo.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2015 on Hotels.com