Ratings based on 788 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Albergo eccelente per il rapporto qualità prezzo

Posted Jan 23, 2015
Albergo nella periferia nord est di parigi,ma comodissimo per gli ottimi collegamenti in quanto si trova a 200 m dalla fermata della metro che ti porta a tutte le maggiori attrazioni turistiche. Personale gentile e disponibile,l'unico neo è che parlano male l'inglese. Camere piccole ma pulite e colazione abbondante. Lo raccomand a tutti
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Great location, super hotel!

Posted Jan 18, 2015
Great location that is a 2min walk along the canal from a metro station. Grat breakfast and really nice, clean rooms with English tv and heating. Couldn't ask for more!
3 out of 5
by A verified travelerfrom south africa

Ok hotel

Posted Jan 11, 2015
This was an ok hotel. It is the smallest Holiday Inn Express ( room size) we've ever been in. We stayed a total of 2weeks in Europe ( Paris, Italy) and again the room in this hotel was unbearably small. I booked queen room with a fold up Bedford our 13year old son and felt like we were living ontop of each other. Then the internet was basically non functional. Internet only worked properly at reception / breakfast area. If you need internet as part of your stay, I don't recommend staying here. You will be frustrated. We spent 6long days In this hotel because unfortunately we could change our booking once we checked in. On the positive side, their breakfast was plenty and the breakfast staff were pleasant. The hotel itself is clean and neat and nicely decorated. They also allowed us to store our luggage whilst we jetted off to Italy which was very sweet.
Comment from Hotel Management
Jan 19, 2015 by Philippe FERRAND, Hotel Management
Dear Traveler, Thank you for taking the time to write a comment concerning your last stay in our hotel. Receiving a feedback is always interesting for us, to improve continually our work in order to satisfy our guests. We would like to apologize for the dissatisfaction you had experienced because of the internet connection. Kindly be assured that we treat this matter seriously as we always strive to deliver superior service to our guests. All the technical team is fixing this issue, to avoid it in the future! Thank you again for sharing with us your experience and we all hope to see you again in our establishment. Kind regards, Philippe FERRAND Guest Relations Champion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Excellent Hotel

Posted Jan 5, 2015
The hotel was very clean and the staff was very courteous. The breakfast every morning was a great bonus. It was very easy to catch a taxi or the metro from the hotel. The location was close to the train stations. The hotel is in a quiet and safe area.
Comment from Hotel Management
Jan 10, 2015 by Philippe FERRAND, Hotel Management
Dear guest, Many thanks for your kind words after your last stay with us. Indeed our location is nice and quiet, close to few metro lines ; so it quite easy to reach the main center! We are looking forward to welcoming you back soon for your next trip in Paris! Best regards, Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

広くて清潔なホテル

Posted Jan 4, 2015
Pros: ホテルの設備、スタッフ
Location: パリ中心部からは離れています。中心部にいくには30分程度かかりました。 ただ、駅から近いため、door to doorで考えれば、問題ないと思います。
パリ中心部からは離れており、治安のよい場所というイメージはない場所だとは思うので、滞在することに若干の抵抗はありました。ただ、最寄の駅からは近く、ホテルの設備、清潔さ、広さ、スタッフの方々も非常に親切だったため、満足しています。 ホテルの金額も安く、朝食もついていたことも良かったです。
Comment from Hotel Management
Jan 12, 2015 by Philippe FERRAND, Hotel Management
Dear guest, Thank you very much for your excellent review. We were pleased your stay was so enjoyable. Best regards, Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom basel

Praktisches Hotel in der Nähe von Stadtzentrum

Posted Jan 2, 2015
Die hotel-personelle waren sehr Service orientiert. Die Zimmer war bereit bevor ich eingecheckt habe. Weil das Hotel voll war, haben wir für den Frühstücken jeden Tag 5 - 10 Minuten gewartet. Einer der zwei Aufzüge hat nicht funktioniert und es noch länger dauert.
Comment from Hotel Management
Jan 11, 2015 by Philippe FERRAND, Hotel Management
Dear guest, Thank you for taking the time to write a review regarding your recent stay. We apologize for the inconvenience you got during the breakfast time. We give details inside our elevators, with the breakfast waiting time, depending on if it’s early in the morning or not. This display was set up to avoid the queue during a busy morning. In case of there are lot of people at the same time, we are used to let our customers install to the tables available at the bar. Kind regards, Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pompei

Hotel a due passi dalla metro

Posted Dec 31, 2014
Pros: Tutto
Cons: troppo caldo nelle camere e nei corridoi.
Location: La posizione è ottima per chi cerca una sistemazione tranquilla e a pochi passi dalla metro, c'erano supermercati, e ristoranti nei dintorni.
L'albergo è molto carino, ben tenuto e moderno, la sera è illuminato con luci che cambiano colore e poichè è sul canale la vista dall'esterno è molto carina, la nostra camera per di più affacciava sul canale e su una bellissima chiesa. La metro è a due minuti a piedi e quindi anche se l'albergo non è al centro tutto è facilmente raggiungibile. Il personale molto cortese e disponibile e la colazione buona. Forse in camera e nei corridoi faceva un po' troppo caldo, e la finestra della stanza non poteva essere aperta tutta, ma il nostro soggiorno è stato più che soddisfacente.
Comment from Hotel Management
Jan 11, 2015 by Philippe FERRAND, Hotel Management
Cara Irene, A nome del nostro hotel la ringraziamo per aver contribuito a migliorare la nostra qualità di servizio grazie al suo commento. Nella speranza di rivederla presto per un nuovo soggiorno, le auguriamo una buona giornata. Cordiali saluti.
4 out of 5
Recommended
for Everyone
by A verified traveler

See below

Posted Dec 29, 2014
Friendly staff Clean Close to metro Nice breakfast Internet is slow Room is a bit small for 3 persons Cleaner didn't know there are 3 persons stay in the room
Comment from Hotel Management
Jan 12, 2015 by Philippe FERRAND, Hotel Management
Dear Sally, Thank you for sharing your experience with us and your fellow travellers. We are thrilled to hear that the location was ideal for you and that the room was clean and comfortable. Not forgetting the mention of the friendly team and the choices available at breakfast. Also our apologies for the inconvenient with wifi and the cleaning lady, we will ask to the housekeeper manager why it was not made for three. We look forward to welcoming you back in the future! Until then... Philippe FERRAND Guest Relations Champion
5 out of 5
by A verified travelerfrom nil st Vincent

Hotel très agréable

Posted Dec 26, 2014
Hotel très propre et personnel souriant et accueillant. Chambre spacieuse .
Comment from Hotel Management
Jan 10, 2015 by Philippe FERRAND, Hotel Management
Cher Thierry, C'est avec un réel plaisir que nous avons pris connaissance de votre commentaire, à propos de votre séjour au sein de notre hôtel! Dans l'attente de vous accueillir à nouveau, toute l'équipe de l'Holiday Inn Express Paris-Canal de la Villette vous souhaite nos meilleurs vœux pour cette nouvelle année 2015! Bien cordialement, Philippe FERRAND Guest Relations Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

komfortables Hotel

Posted Dec 16, 2014
sehr hilfsbereites, freundliches Personal. Zimmer mit Balkon sehr schön mit tollem Blick aufs Wasser. Frühstück ausreichend. sehr gute Anbindung an die Metro nur vier Haltestellen bis Gare de l'est. alles in allem ein sehr guter Standort für eine Städtetour. im Sommer am Kanal bestimmt noch schöner. kommen wieder
Comment from Hotel Management
Dec 20, 2014 by Philippe FERRAND, Hotel Management
Sehr geehrte Kunden, Wir danken Ihnen dass, sie unseres Hotel für Ihren Aufenthalt in Paris wählen haben. Wir sind froh, dass es euch gefallen hat, und wir würden uns freuen, dass sie wieder kommen. Herzlichen Grüssen Guest Relations Service