Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Great hotel centrally located

Posted Oct 25, 2014
Pros: Central location, excellent standard. Very warm and friendly staff who went out of their way to assist us when the airline lost our luggage.
Cons: Nothing
Location: Close to most tourist and shopping locations. Those that were not walking distance were easily accessible by the Metro, even Disneyland.
This a great hotel which is centrally located to most attractions within walking distance or close to the Metro.
Comment from Hotel Management
Oct 28, 2014 by Joel SABOURIN, Hotel Management
Dear Raymond, Your 5 stars recommendations are the best recognition we could have. All the team is really an asset to our hotel and they are proud to know you have appreciated the service. You can be sure all of them has been immediately congratulated and rewarded for this very good comment. When you are working for hotel industry it is a real motivation to get a so positive comment on the service you have provided, many thanks for taking the time to do it. We are happy you decided to trust in our hotel when you made your booking and we hope to welcome you again for a next visit in Paris. Best regards, Joel SABOURIN General Manager
2 out of 5
by A verified travelerfrom London, UK

Business traveller disappointment

Posted Sep 10, 2014
Pros: Location only.
Cons: Needs to be completely refurbished.The lobby has been refurbished so you are deceived into thinking the rooms are comparable, but they are not.
Location: It's location in St. Germain des Pres is great, close to museums, restaurants and shopping, good transport links as well.
Hotel is in a good location but rooms are terrible. They haven't been renovated in a while so the carpets appear old, the decor dated and overall feel is of a 1 star hotel. Grossly overpriced.
Comment from Hotel Management
Sep 17, 2014 by Joel SABOURIN, Hotel Management
Thank you for your comment regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologies for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs. Sincerely, Joel SABOURIN General Manager
5 out of 5
Recommended
for Business Travelers
by Rickfrom Florida

Very safe area

Posted Aug 22, 2014 on Hotels.com
Very safe area and 100 meters from the subway exit. Highly recommended.
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
We appreciate you taking the time to share your comments with us. It is very important to have your feedback on your stay in our property. Your comments well be forwared to all the staff. We hope you will continue to choose Holiday Inn Brand for your future travel needs. Sincerely, Joel SABOURIN General Manager
4 out of 5
Recommended
for Couples
by A verified travelerfrom Paris

As expected - fine for short stay.

Posted Aug 21, 2014
Pros: Good though compact bathroom with overhead and hand-held shower. Tea & coffee making facilities in room.
Good location with several nice cafes and Le Bon Marche within walking distance. We walked to the Seine from the hotel in about 25 minutes a couple of times but Metro stop about 5 minutes from hotel. Good basis for our visits to Orsay and Rodin. Hotel room very small with view of flat roof.
Comment from Hotel Management
Aug 30, 2014 by Joel SABOURIN, Hotel Management
Your comments posted on following your visit in June are so very appreciated! Thanks for taking the time. Glad you are such an ambassador for Holiday Inn Paris Saint Germain, as we know when travelling to a city such as Paris, most guests at leisure want a memorable time above all. By your description, I think many readers would say, sounds good! Come back and see us soon!! Best regards, Joel SABOURIN General Manager
Comment from Hotel Management
Aug 30, 2014 by Joel SABOURIN, Hotel Management
We appreciate you taking the time to share your comments with us. It is very important to have your feedback on your stay in our property. Your comments well be forwared to all the staff. We hope you will continue to choose Holiday Inn Brand for your future travel needs. Sincerely, Joel SABOURIN General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good location

Posted Aug 14, 2014
Pros: It can be very warm in Paris during summer so it was important to us to have AC > this worked pretty well. We had an executive room > could be better
Cons: Breakfast
Personnel at the front desk were very helpful. The personnel in the restaurant/breakfast were not as pleasing and did not fill empty trays etc. They need improvement.
Comment from Hotel Management
Aug 30, 2014 by Joel SABOURIN, Hotel Management
We appreciate you taking the time to share your comments with us. It is very important to have your feedback on your stay in our property. Your comments well be forwared to all the staff. We hope you will continue to choose Holiday Inn Brand for your future travel needs. Sincerely, Joel SABOURIN General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A perfect city hotel

Posted Aug 2, 2014
Location is best thing about this hotel. 3 metro lines within 5 mins walk from the hotel and you can practically cover entire Paris with those lines. All attractions are nearby as well. Hotel rooms are good and clean and comfortable. Staff is excellent.
Comment from Hotel Management
Aug 30, 2014 by Joel SABOURIN, Hotel Management
We appreciate you taking the time to share your comments with us. It is very important to have your feedback on your stay in our property. Your comments well be forwared to all the staff. We hope you will continue to choose Holiday Inn Brand for your future travel needs. Sincerely, Joel SABOURIN General Manager
4 out of 5
Recommended
by A verified traveler

Posted Aug 1, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Thank you for your staying in our hotel. We hope to welcome you during your next stay in Paris Best Regards Joel SABOURIN General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jul 31, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Thank you for your staying in our hotel. We hope to welcome you during your next stay in Paris Best Regards Joel SABOURIN General Manager
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Thank you and I hope to welcome in our hotel for your next stay in Paris Best Regards Joel SABOURIN General Manager
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Thank you for your staying in our hotel. We hope to welcome you during your next stay in Paris Best Regards Joel SABOURIN General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Nice hotel hotel, good location.

Posted Jul 26, 2014
Not a four star hotel. Internet while free was really bad. So bad we couldn't use our voice over IP solution to call home. This caused us some significant extra costs.
Comment from Hotel Management
Aug 30, 2014 by Joel SABOURIN, Hotel Management
Thank you for your comment regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs. Sincerely, Joel SABOURIN General Manager
5 out of 5
Recommended
for Families
by Ericfrom Nevada, USA

Central Location

Posted Jul 26, 2014 on Hotels.com
The hotel is in a very central location to many of the sights of Paris. It is right next to the Luxembourg Gardens and Place (where the French Senate meets). The Latin Quarter is a 15 minute walk away (which is full of great cafes). A station for the #4 Metro line is a few minutes from the hotel. The room wasn't too small, very clean and nice. The lobby and breakfast room were also very nice. The hallways were the only places that looked tired and in ill repair.
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Your comments posted following your visit in June are so very appreciated! Thanks for taking the time. Glad you are such an ambassador for Holiday Inn Paris Saint Germain des Prés, as we know when travelling to a city such as Paris, most guests at leisure want a memorable time above all. By your description, I think many readers would say, sounds good! Come back and see us soon!! Best regards, Joel SABOURIN General Manager
Comment from Hotel Management
Nov 1, 2014 by Joel SABOURIN, Hotel Management
Your comments posted on following your visit in June are so very appreciated! Thanks for taking the time. Glad you are such an ambassador for Holiday Inn Paris Saint Germin, as we know when travelling to a city such as Paris, most guests at leisure want a memorable time above all. By your description, I think many readers would say, sounds good! Come back and see us soon!! Best regards, Joel SABOURIN General Manager