Ratings based on 634 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Great hotel

Posted Jan 25, 2015
Great hotel very central, staff pleasant and very helpful. Would recommend and stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Posted Jan 10, 2015
We were initially placed on the first floor in a tiny room with a window looking at the courtyard and a table right next to that window where guests could eat. This made us extremely uncomfortable so we requested an upgraded room (no others were available for us) at 30€ a night, and got a lovely large bed and bathroom on the 7th floor with a view of Sacre Couer on the hillside.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Albergo molto confortevole

Posted Dec 28, 2014
Albergo confortevole , molto centrale a pochi passi dagli champs elysees , si posso raggiungere facilmente tutte le fermate della metro che giungono fino ai posti più ambiti al turismo .
3 out of 5
by A verified travelerfrom Glasgow

No hot water on my first night

Posted Dec 7, 2014
I arrived in the evening shattered, just wanted a hot bath and go to bed cause I had an early start next morning, there was no hot water in my room, I called the concierge told him about the problem and he said he couldn't do anything and wait til the next day and a technician would fix it. As I said I had a very early start and that would mean another cold shower in the morning? So I asked him to change my room, so after he "checked the problem" he told me it was a problem of the entire hotel, and I that could have a shower how it was (tepid) and the technician would fix the problem in the morning, it was a freezing cold day and the room wasn't particularly warm. The concierge called back at midnight, said the problem should be solved and go check, it was not solved, water was still tepid. The next day I asked my colleague who was staying on the same floor as me If he had problems with the hot water and he said he did not have any problem, his shower was fine... Hot water is an essential facility, even hostels have it, if they knew about the hot water problem I don't understand why they are giving this room to more customers without fixong the problem before, this is a lovely hotel but I think is overpriced, you can find better places for the same or less money. Also they say free internet but the Internet is deadly slow and it's free for only 30 minutes, the fares for the Internet are ridiculously high.
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

Central location in quiet side street.

Posted Nov 3, 2014
Pros: Very helpful and pleasant staff.
Cons: Tea/Coffee making facilities in the room would have enhanced the offering.
Location: River Seine, Place de la Concorde and shopping around Madeleine all within easy walking distance.
Ideal central location for both designer shopping and main Paris attractions. Easy transport links that enabled access to all the main areas of interest. Rooms small but comfortable (Classic).
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel für Stadtbesichtigungen gut gelegen

Posted Nov 3, 2014
Pros: Die Lage
Cons: Wäre nicht schlecht, wenn w-lan besser funktionieren würde. Die Ausschreibung überprüfen, da das kostenlose w-lan nur 30 Minuten am Anreisetag geht.
Location: In der Nähe der Champs Elysées. Nicht weit weg vom Place de la Concorde
Wir waren schon in weitaus billigeren und nicht so namhaften Hotels mit weniger Sternen, welche die 4 Sterne eher verdient hätten. Kein gutes Preisleistungsverhältnis. Wer in der Nähe von der Champs Elysées ein Zimmer haben möchte, ist hier genau richtig.
3 out of 5
by A verified travelerfrom Liverpool. U.K

Well situated

Posted Oct 25, 2014
Pros: The location.
Cons: The entrance and reception area, the rooms and some of the reception staff.
Location: It is well located in the 8th arrondissement which is good to access both the champs élysées and Haussmann and gallery Lafayette. It is not far from m
We were told that the hotel is going for 5 star under the new owners. Even with new facilities the hotel would not warrant the extra star. The reception area is small with a tackily painted ceiling. Some of the staff are friendly.
1 out of 5
Recommended
for Business Travelers
by Josephfrom LOS ANGELES

NIGHTMARE-DO NOT STAY HERE

Posted Oct 13, 2014 on Hotels.com
It was a nightmare. Unfriendly or rather rude staff with the exception of the older concierge. Had no water in our room, while I was resting in my room, two people entered which was quite frightening, when called the manager, he was careless, ruthless and extremely rude. This was the worst hotel I have ever stayed at through my LIFE. The staff mislead information... I feel I was robbed, $400 or more a night and the worst....I called to get money back was unable to do so. You should be ashamed of ripping people off with this caliber of hotel.
4 out of 5
Recommended
by A verified traveler

Good location/value

Posted Oct 3, 2014 on Hotels.com
Clean, comfortable, good location. Good value.
3 out of 5
Recommended
for Couples
by tomohirofrom バンコク

クラシカルなホテル

Posted Oct 2, 2014 on Hotels.com
部屋は清潔で、スタッフな方も親切、レストランも美味しかったです。 ただ、パリでは仕方のないことですが、部屋がすごく小さいです。