Ratings based on 300 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby JD from Wales
Just rightPosted Nov 28, 2013
Pros: Staff, location.
Location: Great for shopping and sight seeing
This hotel is in a great location. The staff are super helpful and friendly. The bedroom was a bit small but very comfortable overlooking a patio (no street noise).
for Everyoneby A verified traveler
Good locationPosted Nov 23, 2013
Good location close to shopping and sights. Very rude reception staff and inconvenient 1500 check in time rather than the usual 1400. However concierge staff are friendly and helpful. Rooms ok, a bit tired but clean linen.
for Everyoneby Gina from Avon, Connecticut
Exceptional Paris HotelPosted Nov 3, 2013
Pros: Exceptional staff and location.
Location: see above
The hotel was in an excellent location. Quiet but easy to get to any of the major attractions and shopping. The room was very well appointed and very clean. The staff was exceptionally helpful and pleasant. I highly recommend this hotel and will return to it on my next visit.
for Everyoneby T. from Beirut, Lebanon
Posted Oct 28, 2013
Pros: Staff were welcoming, and helpful, especially the conceirge. Room was quite spacious, and properly furnished. House keeping was good.
Cons: longer hours for breakfast during weekdays. We were on vacation, and closing breakfast room by 10 in the morning was a bit of an inconvenience.
Location: Excellent location. Close to a lot of iumportant attractions in Paris, and close to a number of different Metro stations.
stayed at the hotel with my wife and 11 year old son, for eight nights in November 2013. we stayed in a junior suite (room 506).
for Everyoneby A verified traveler
Posted Oct 22, 2013
Location: Good location near shopping area and famous champs eleezey.
for Everyoneby Chris from Vancouver
Recent stay at the AstorPosted Oct 18, 2013
Pros: location, service
Location: The hotel is in a great spot, a few blocks from two separate metro stations (Miromesnil, and Saint Augustin), and you can walk to Champs-Elysees (800
I stayed there recently with my niece. The staff was very nice and courteous. For example, the original room was a twin. As most know, the continental european twin is quite small (90 cm wide). I asked to move to a double and a twin or two american/japanese twins and they said they'd bring another twin bed. In the end, the room was too small, so they said I'd have to upgrade. They didn't have any next size rooms so they upgraded us to a suite for the same price. Excellent service there! One drawback is that every so often, there would be a scent of sewer gas. It wouldn't last, but it was noticeable sometimes.
for Familiesby A verified traveler
Posted Sep 1, 2013 on Hotels.com
for Everyoneby Luciano from caracas
good stayPosted Aug 28, 2013
is close by from everything that has to be done in paris, a walking distance from everywere, that is what makes the hotel a good choice, but is has carpet all over, and they are not in good shape, becouse they are very expensive to change them, that is what i dident like
for Familiesby Holly from New York, USA
Posted Aug 27, 2013 on Hotels.com
The front desk/reception was reluctant and almost rude in her lack of effort to assist me with my needs. Be careful, if you are two people, a classic room will not have a big enough bed for you. The rooms are small and that is typical, but this tiny tiny room with a tiny tiny bed was grossly overpriced. My only option, other than pay 150 Euro per night more was for my 15 year old son to sleep on the floor. It wasn't until I said that I couldn't believe the lack of concern at all in even discussing a solution to this and that I would complain to everyone that I know, did they miraculously have a cancellation that opened up a bigger small room for an additional 50 Euro per night. This was acceptable and we enjoyed our trip. This hotel is in a nice quiet safe area but not within short walking distance to much at all. I will not go back. Carpet was stained on every floor and on all stairs. Walls were stained. Moldings were broke or scraped. In need of renovation. The concierge staff was a great asset however and answered all my questions and was instrumental in getting me out of our tiny room predicament. Unfortunately, I neglected to write the gentleman's name from the concierge that assisted us however he had over 18+ years at that hotel and seemed genuinely concerned that I was so disgusted. I felt that the front desk registration held me hostage for that up charge when I arrived. I had nowhere else to go and they were inflexible. Just unacceptable.
for Everyoneby Sarah from warwickshire
SmileyPosted Aug 24, 2013
Pros: nice room, friendly staff
Cons: Tea and coffee in lounge
Location: Great for metro, hop on hop off bus starts around the corner, loads of places to eat within 10 min walk.
Friendly helpful staff, good location, nearest metro madelaine a good one for getting about. Our price for room did not include breakfast, we though price to have breakfast there a bit much and found very friendy local bar.