Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Quiet and Central

Posted Feb 4, 2015
Pros: Quiet and tasteful with good service.
Location: View from top of L'Arc de Triomphe worthwhile. Good food shops and a small fresh food market nearby at Rue Poncelet.
Hotel in quiet side street near L'Arc de Triomphe. We booked a Premium Double room which was comfortable and an OK size - for Paris. Bathroom and Decor modern. Close to the Metro. Popular with people attending conferences but not wishing to stay in large corporate hotels.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

The location of this hotel is fabulous!

Posted Feb 4, 2015
You will be close to all of the tourist sites and great resaurants are all around. The breakfast at the hotel was great. The hotel staff was wonderful about booking us a taxi to the airport. The room was not large, but we spent most of our time outside. The bathroom was clean and updated. Nice shower. Lots of hot water with good pressure :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Perfectly placed for Metro

Posted Jan 3, 2015
Overall excellent experience. Hotel was perfectly placed for Champs Élysées and Metro,both being literally on the doorstep.Staff were exceptionally pleasant and helpful. Air France transfer bus was very convenient being just around the corner. The only down was the bedroom size but cleanliness was excellent. I would use this hotel again
Comment from Hotel Management
Jan 19, 2015 by francois, Hotel Management
Dear Madam, Dear Sir, thank you very much for your opinion. Guest satisfaction is our major reward. We really hope to see you again in the future. Respectfully.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Good location, accommodating and friendly staff

Posted Dec 31, 2014
I contacted the hotel staff in advance of our stay to make dinner reservations because it was Christmas week and they were very responsive and helpful. The hotel is a few minutes walk to the metro so it made getting around Paris quite easy. Rooms were clean, nice bathrooms and recently redecorated. We really enjoyed our stay!
Comment from Hotel Management
Jan 19, 2015 by francois, Hotel Management
Thank you very much for your nice opinion. We hope to welcome you again at Balmoral Paris. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

アットホームで最高!

Posted Nov 20, 2014
Pros: ・スタッフの親切さ ・部屋の広さ、綺麗さ ・コストパフォーマンスの良さ
Location: 凱旋門・シャンゼリゼ通り
ホテルに到着するなり、お母さんのような女性が暖かい笑顔で迎えてくれました。 予約時に支払いを済ませていたこともあり名前を告げただけですぐにお部屋へ案内 してくれました。お部屋も改装したところのようでとてもキレイで、今回は3人だったので ファミリールームというコネクティングルームでしたが全員スーツケースを広げても 全然余裕の広さでした。少しペンキの匂いが気になりましたが1日目で気にならなくなって いました(笑)カードキーは出かける度に預けないといけませんでしたが、どのフロントの 人も親切で本当に快適でした。 ただ、立地が凱旋門は真裏でとても近いのですが、お買いもの好きの私たちにとっては シャンゼリゼ通りまで幾つも信号を歩くので意外と遠かったです。 でも値段とホテル内の快適さは十分だったのでまた機会あれば利用したいと思います。
5 out of 5
Recommended
for Families
by A verified traveler

Tout est parfait

Posted Nov 13, 2014 on Hotels.com
Séjour parfait à proximité directe des champs Elysées. Accueil chaleureux et professionnel. Hôtel très soigné tant par la qualité du service que par la décoration en général. Nous le recommandons vivement et y retournerons très volontiers.
Comment from Hotel Management
Feb 7, 2015 by Francois Dapremont, Hotel Management
merci beaucoup pour ce commentaire charmant qui nous honore !
5 out of 5
Recommended
by Jimfrom Cheshire

Great service

Posted Oct 16, 2014 on Hotels.com
Friendly staff. Good location. Recently upgraded to high standard
Comment from Hotel Management
Feb 7, 2015 by Francois Dapremont, Hotel Management
Thank you so much Sir !
2 out of 5
by A verified travelerfrom Dubai

the rooms sizes is not for human use

Posted Oct 11, 2014
Pros: close to the Paris central , friendly staff
Location: near to all what you need to visit or to see
the rooms size is not for human use , the room rate is too high comparing to what you will get
Comment from Hotel Management
Oct 15, 2014
Dear Sir, all our rooms are minimum 15 to 17 sqm, which is bigger than most of Parisian hotels, even in 4 star category. The biggests are 40 sqm. We would have been happy to upgrade you if you had mentionned during your stay. Respectfully.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel close to the Arc de Triomphe

Posted Oct 8, 2014
Pros: The staff are among the most friendly and efficient that I have come across (ever). Rooms and utilities work perfectly.
Cons: Nothing
Location: Within 5 minutes walk of the Champs Elyse and Arc de Triomphe. 30 mins walk from Seine.
This hotel is a gem and one that is rare among Paris hotels. The staff are very friendly and the most efficient that I have come across. Rooms are clean, spacious and well sound-proofed. Showers and internet work efficiently. We will most certainly use this hotel again in the future.
Comment from Hotel Management
Oct 14, 2014
Thank you very much ! we are glad you loved staying with us, and hope to see you again one day. Best regards.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2014 on Hotels.com